Trusted Agent profile · Surrey
Verified
★★★★★
4,222 reviews across 13 offices and 2 platforms
Seymours has 13 offices, in Woking, Godalming, Guildford (three offices), West Byfleet, Addlestone, Burpham, Knaphill, Horsell, Ripley, Farnham and Cranleigh (Surrey). Together they have 4,222 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ian and the team at the Cranleigh branch went above ans beyond the duties to help secure a smooth sale on our property. The communication along the way was ...Read all 6 from sellers
Seymour has proved to be a suitable agent time and time again for us. Not only do we get consistent input into decisions we make, we get reliable input. A ...Read all 2 from buyers
Seymours's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleSeymours recently marketed and sold a flat on my Father’s behalf. He was entirely satisfied with the friendly and professional service provided. He would be happy to recommend their services to others.
Thank you for the lovely feedback! We’re so pleased your father was happy with our service. We truly appreciate his recommendation!
5/5
GoogleSeymours have rented my Mother’s home for the past 3 years after she was admitted to a Care Home. At a particularly stressful time for us Stuart and Lynne were incredibly supportive. They guided us through the entire rental process with great care and invaluable advice. I cannot fault the efficiency, professionalism and friendly communication of the rental team - Stefanie, Jessica and Daisy. Any maintenance issue is dealt with speedily and most importantly we have the peace of mind that both the house and tenants are in safe hands.
Janet, Thank you for the great feedback! We’re glad Adam provided attentive support and made your selling process smooth. Don't hesitate to reach out again in the future!
5/5
GoogleHighly Recommended
Thank you for your 5 star review! We are delighted that you have been happy with our service. All The Best, Seymours Addlestone and Chertsey.
5/5
GoogleThe best real estate agency in Guildford. They showed us the difference between us and other companies with the service they provided with their helpful and rich portfolios suitable for the houses we needed. They showed us their difference by showing us more than 10 houses in 3 days after our first day of communication. I also have to say that Mrs. Georgia Ross helped us reach the houses we dreamed of with her good communication and process management. I would like to thank Mrs. Ross and her entire team.
Hello Arda Ozkan, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
5/5
GoogleA very wonderful purchase experience with Seymours. Thank you Alex for viewing this lovely house. We faced some unexpected issue on the completion date because of the delay from the new builder. But finally it was solved to an acceptable date by Clive's professional and quick communication with the seller. Thank you Clive and your team.
Dear Anson Liu, Thank you for taking the time to write your review, it means a lot to the team at Seymours. We hope you have settled in well and enjoy your new home. Many thanks The Seymours Team.
5/5
GoogleA very wonderful purchase experience with Seymours. Thank you Alex for viewing this lovely house. We faced some unexpected issue on the completion date because of the delay from the new builder. But finally it was solved to an acceptable date by Clive's professional and quick communication with the seller. Thank you Clive and your team.
Dear Anson Liu, Thank you for taking the time to write your review, it means a lot to the team at Seymours. We hope you have settled in well and enjoy your new home. Many thanks The Seymours Team.
5/5
GoogleI would highly recommend Seymours in Woking. They have been instrumental in helping us try to sell our house with the hope we can purchase our dream home. They have been nothing but helpful, accommodating and transparent throughout the process. Ben and Brett in particular were particularly helpful in the process offering sound advice consistently along the way. Thank you, Alan & Natasha
Thank you Natasha & Alan for taking the time to leave us a 5* review, and thank you for your lovely comments!
5/5
GoogleThe best real estate agency in Guildford. They showed us the difference between us and other companies with the service they provided with their helpful and rich portfolios suitable for the houses we needed. They showed us their difference by showing us more than 10 houses in 3 days after our first day of communication. I also have to say that Mrs. Georgia Ross helped us reach the houses we dreamed of with her good communication and process management. I would like to thank Mrs. Ross and her entire team.
Hello Arda Ozkan, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
4/5
GoogleEDIT: With Seymours having responded below, it's worth noting that the management of the branch have changed since I purchased the property, and that they phoned me after seeing this review to apologise and to ask for ways they could improve in future. Off the back of that experience I would be happy to consider going through Seymours again as the new management seem quite serious and dedicated about improving their service, and willing to listen to feedback, which I think is reassuring that my experience will prove to have been a one off. I finally completed the purchase of a property in June, having had an offer accepted in February. A large part of this delay was down to the poor attention to detail by the agents at Seymours. When I viewed the property they were ignorant of some basic details (heating system, parking situation, ground rent, building maintenance arrangements) which other estate agents (such as Bourne) had on hand when viewing similar properties. Despite having made it clear to Seymours that, since the property was a leasehold flat, it was very important that I be able to see the terms of the lease as soon as possible, they dragged their feet in getting hold of it, with the result that the purchase was delayed considerably when my lawyer found problems with the lease, especially with the buildings insurance clause which the seller and Seymours actively misled me about. I still went through with the purchase, after securing a reduction in price and some indemnity insurance, but the purchase took far longer than it should have done simply because of Seymours showing a lack of attention to detail and not having accurate information at the time of viewing and after making an offer. Having viewed other properties listed with Seymours I encountered the same lack of basic knowledge about the properties by the agents (I often knew more than they did, having done basic research such as looking up the EPC certificates beforehand), and I generally got the impression of agents who were only interested in getting an offer accepted for the property and then ceased to be interested in putting the effort in to get the sale actually completed. I don't know how much commission they charged the seller but whatever the commission was it was too much for the service provided.
Dear Mr Potter, Thank you for taking the time to write; we are sorry to hear that you feel you have received an unsatisfactory service from our office. We take our business very seriously and have taken your feedback on board. We deal with numerous sales every month and normally receive glowing reviews. However, we always continuously strive for excellence. We would like to extend our sincere apologies for any inconvenience or frustration that you experienced, As a new manager in the office, I will call you to discuss measures we can take to ensure that this situation does not occur in the future. Kind regards Nolan Dark.
5/5
GoogleProfessional team made selling my property simple. They kept me informed and helped to ensure the sale went thorough smoothly.
Thank you very much for taking the time to leave us a 5* review, we are so pleased we were able to help you successfully sell your home.
5/5
GoogleGreat experience selling our house with Seymours. Particularly Adam who was organised and attentive throughout the process.
Thank you for your kind words Phil! We’re delighted Adam made the process smooth with his organization and attentiveness. Wishing you all the best in your next chapter!
4/5
GoogleRating only, no written review.
Thank you for taking the time to leave us a review, it is a shame it's not the 5* we strive for.
5/5
GoogleI recently sold a flat I had been struggling to sell for over a year with other estate agents like Purple Bricks. The Woking branch of Seymours worked tirelessly to generate interest in the flat, during a period where there was quite a sharp downward turn in the housing market. They managed to find a seller twice (as the first one pulled out), and worked with me through some very difficult and drawn-out situations involving my solicitors, the flat's managing company, and the flat's land owner, all of whom were proving extremely difficult to work with. The sales process was further complicated by myself having recently moved to the US. Overall, I owe the team at the Woking branch my deepest gratitude in handling all of the difficult situations that came up and allowing me to close off a very stressful part of my life. Given how long the process ended up taking, I can't thank everyone by name, but will call out: - Amy Sandys, for being a voice of reason through the sales process and helping push along tasks that were taking forever. - Zo Khan, for on a number of different occasions, using his expert industry experience to steer the sales process and ultimately close the sale when it was looking like it was going to take much longer. - Thomas Hill/Kieran Clifford, for bringing so much energy and passion to the initial marketing of the flat, which was critical to getting the sellers in the first place. Having worked with other estate agents, all I can say is, talent counts, and the Woking branch of Seymours has it. Martyn
What a fantastic review Martyn, thank you for taking the time to leave your comments! We are so pleased you had a fantastic experience, and the team enjoyed working with you to help you achieve a successful exchange and completion.
5/5
GoogleI would highly recommend working with Seymours Godalming, in particular Andy Crossley, who provided us with an exceptional level of service throughout the entire process of both buying and selling with Seymours. Andy was very proactive and successfully orchestrated a complex chain to help us secure our new property, ensuring all parties maintained clear and open communication throughout whilst keeping us regularly updated. Brilliant customer service - Thank you Andy!
Thank you for the fantastic feedback Ellie! We’re thrilled Andy could guide you smoothly through the buying and selling process, especially with such a complex chain. Your recommendation means a lot to us, thank you!
5/5
GoogleAndy was amazing at every step of the process, he regularly updated me on all viewings and offers and all the way through the conveyancing process. A fantastic faultless service. The Seymour’s Godalming office team were also brilliant. Selling a house is such a stressful experience but they definitely made it less painful. Thank you.
Thank you for the kind words! We're so glad Andy and the Seymours Godalming team could make the process easier for you. Making selling less stressful is exactly what we aim for, thank you for trusting us!
5/5
GoogleHave been dealing with Seymours for several years both selling property and property management as a landlord. All contacts very knowledgable and friendly and pleasant to deal with. My latest dealing in selling going through smoothly without any problems to date.
Thank you very much Sherry for taking the time to leave us a review, and for your comments. We look forward to achieving a successful exchange of contracts for you.
1/5
GoogleI would definitely NOT recommend Seymour’s. They were disorganised with viewing and came without the right keys, had no proper access to 2 properties and had to ask passing residents to let them in and unprofessional in the lack of communication and pre booking arrangements. The guy who tried to show us property’s was realty polite actually and helpful it was was the organisation and lack of back up form his office that was most shocking. If this is how they treat potential letting clients, what are they going to be like once they have you hooked .
5/5
GoogleFirst rate service from Ian and all of the team at Seymour’s Godalming. I can whole heartedly say this is the first time I have experienced the real value of having an agent represent our property. They conducted numerous viewings and gave timely feedback without any pressure during a probate sale. Well done Seymour’s, what a great team of people you have working for both sales and buyer clients 👋👋.
Thank you for your kind words! We’re thrilled Ian and the team could provide the support you needed. It was our pleasure to help, and we’re so glad you felt the value in our service. All the best!
5/5
GoogleI recently had the pleasure of Seymour’s dealing with the sale of my property. The whole process was handled start to finish seamlessly. The property was marketed flawlessly, communication throughout was consistent, and aftercare was thoughtfully carried out. The whole team really has been pleasure to deal with, particularly Adam Boshoff who I couldn’t speak highly enough of. I’m currently in the process of purchasing through Seymour’s, and I expect the purchasing process to be just as exemplary
Steve, Thank you for your wonderful feedback! We're delighted to hear the sale went smoothly and that Adam and the team provided a seamless experience. Best of luck with your purchase!, and as always, don't hesitate to reach out!
5/5
GoogleGreat service! The staff were very friendly and helpful. Once the offer went through John was a star and helped guide me through the whole process, as a first time buyer he gave me the support and knowledge I needed.
Hi Jess, Thank you so much for your lovely review and hope you are settling into your new home! We really appreciate your positive feedback on our service and we will be sure to pass your comments onto John. All the best, Seymours Estate Agents.
5/5
GoogleGood communication and efficient service.
Thank you Claire, we appreciate the kind words.
5/5
GoogleThe team from Seymours Woking were very professional and friendly. They kept me informed throughout the process. I wish to make a special mention to Raimonda who was a pleasure to deal with and went the extra mile to make it a seamless process. Many thanks
Thank you Carole for taking the time to leave us a review and for your lovely comments on Raimonda. Take care.
5/5
GoogleThe best real estate agency in Guildford. They showed us the difference between us and other companies with the service they provided with their helpful and rich portfolios suitable for the houses we needed. They showed us their difference by showing us more than 10 houses in 3 days after our first day of communication. I also have to say that Mrs. Georgia Ross helped us reach the houses we dreamed of with her good communication and process management. I would like to thank Mrs. Ross and her entire team.
5/5
GoogleExcellent service from the whole team at Seymours Guildford, who were all really friendly and supportive - Clive was especially dedicated and helpful in securing my first home
Hi Rachel, Thank you for taking the time to write your review, we really appreciate it and we wish you all the best in your new home. Many thanks The Seymours Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Seymours branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Gold, 1 Best in County and 1 Best in Postcode across one branch.
Source: The ESTAS 2026 winners, as published.
Seymours is among The Negotiator Awards 2025 winners.
Source: The Negotiator Awards 2025 winners and runners-up, as published.
Seymours is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2024, 2026.
EA Masters by year, 2019 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Woking has the most, with 1,591 reviews rated 4.6 out of 5, followed by Godalming with 500.
The 13 Seymours offices, by town:
6 reviews from sellers, rated 5.0 out of 5 on average. For example, Howard wrote: "Ian and the team at the Cranleigh branch went above ans beyond the duties to help secure a smooth sale on our property. The communication along the way was ..."
Yes. In The Trusted Agent 2026 awards, Woking won Platinum, Guildford won Platinum and six more branches won awards. At the ESTAS 2026 awards its branches won 1 Gold, 1 Best in County and 1 Best in Postcode award. The group and its branches have also won 9 other industry awards since 2019.
