Trusted Agent profile · Tyne & Wear

Sarah Mains estate agents in Low Fell, Gosforth, Jesmond and 1 more

4.7

★★★★★ Excellent

1,688 reviews across 4 offices and 1 platform

www.sarahmains.com

Sarah Mains has four offices, in Low Fell, Gosforth, Jesmond and Whickham (Tyne & Wear). Together they have 1,688 reviews on 1 platform, rated 4.7 out of 5 overall.

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4.7 / 5

1,688

Reviews on Google

All 4 offices

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Our offices

Sarah Mains's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Sarah Mains office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Just a quick review regarding a property I am looking at purchasing and also the great help that Helen Knight has provided me with. The process of dealing with a purchase of the property was made so much easier with Helens help, she has been very patient with me and explained each step very clearly for me. Overall my experience with Helen has been fantastic and would definitely recommend her if anyone needed help. Thank you very much Helen it is very much appreciated.

PG · 27 December 2019 · Sarah Mains Jesmond

Agent replied

That's great to hear, I know that Helen will be delighted with your review. Many thanks. Sarah Mains

5/5

Google

Couldn't fault them. From valuation ( I got offers in first week) to completion I was kept well informed, by friendly knowledgeable staff. My buyer took ages and they had to chase things along at various points. I didn't have to lift a finger, they dealt with everything. I'm very grateful for all their hard work and would recommend them to anyone.

Paula · 24 December 2019 · Sarah Mains Low Fell

Agent replied

Many thanks for your review Paula. I know that the Low Fell team will be delighted with your comments. Sarah Mains

4/5

Google

Helpful and knowledgable staff.

Furhana · 24 December 2019 · Sarah Mains Low Fell

Agent replied

That's great Furhana, I appreciate your review. Sarah Mains

5/5

Google

Rating only, no written review.

David · 24 December 2019 · Sarah Mains Jesmond

Agent replied

Thanks for the great rating David. Sarah Mains

5/5

Google

We would highly recommend Sarah Mains estate agents, they know exactly how to market your property from a video tour, great interior photos but also of course, knowledgeable, professional, experienced staff who are there for you throughout the whole process. We would choose to use Sarah Mains estates again without hesitation. Thankyou to Graham, Jane, Glynis, Lisa, Susan, Michelle and Sharon, a great team!

Lisa · 24 December 2019 · Sarah Mains Whickham

Agent replied

Many thanks for your review Lisa. I know that the team at Whickham will be delighted with your comments. Sarah Mains

5/5

Google

Just a quick review regarding a property I am looking at purchasing and also the great help that Helen Knight has provided me with. The process of dealing with a purchase of the property was made so much easier with Helens help, she has been very patient with me and explained each step very clearly for me. Overall my experience with Helen has been fantastic and would definitely recommend her if anyone needed help. Thank you very much Helen it is very much appreciated.

PG · 23 December 2019 · Sarah Mains Gosforth

Agent replied

That's great to hear, I know that Helen will be delighted with your review. Many thanks. Sarah Mains

5/5

Google

Helen in the Jesmond branch is the most professional estate agent I have had any dealings with. She is a credit to Sarah Mains. I am extremely impressed by her professionalism & her communication face to face as well as over the phone.

Claire · 17 December 2019 · Sarah Mains Jesmond

Agent replied

Thank you for your lovely review Claire, Helen will be delighted. Sarah Mains

5/5

Google

Brilliant service constantly working to sell my home. Kept up to date every step of the way. They handled all the viewings which was a god send. Thanks to all the team x

Bra · 15 December 2019 · Sarah Mains Low Fell

Agent replied

Thank you for taking the time to leave your review. I really appreciate it. Sarah Mains

5/5

Google

Fab service great staff

Nicola · 15 December 2019 · Sarah Mains Gosforth

Agent replied

That's great to hear Nicola. Many thanks for your review. Sarah Mains

1/5

Google

Rating only, no written review.

Skippy · 13 December 2019 · Sarah Mains Low Fell

Agent replied

I am most concerned to see that you have left a 1 star review. Our Customer Services Manager will be in touch with you today David. Sarah Mains

5/5

Google

A fab quick transaction. Kelly and Lisa were very helpful

King · 10 December 2019 · Sarah Mains Low Fell

Agent replied

Glad to hear that everything went ahead quickly Helen. Thank you for taking the time to leave a review. Sarah Mains

5/5

Google

Fab service great staff

Nicola · 10 December 2019 · Sarah Mains Jesmond

Agent replied

That's great to hear Nicola. Many thanks for your review. Sarah Mains

5/5

Google

Brilliant mortgage advice from dawn yet again. Friendly and professional and well informed. Knows her stuff !!

Dawn · 8 December 2019 · Sarah Mains Whickham

Agent replied

Many thanks for your review Dawn. I know that Dawn will be delighted with your comments. Sarah Mains

5/5

Google

Really can not put into words how exceptional the service is with Sarah Mains. 5* standards throughout! Thanks again to Chris, Kelly, Lorraine and Claire. Would be sure to use them again. Sharon (sales progression) your just amazing :) thank you

Johnny · 3 December 2019 · Sarah Mains Low Fell

Agent replied

That's great to hear Johnny. I know that the Low Fell Team with be delighted with your comments. Sarah Mains.

5/5

Google

I am a first time house buyer and have to be honest knew nothing about the buying process. What could of been a very stressful experience has been made so easy with the help of chris and his friendly and professional approach. Chris has guided me at every step and kept me updated throughout the initial buying stages. He has promptly and efficiently responded to all my queries and referred me to thelma bell (mortgage advisor). Thelma is extremely knowledgable and has talked to me at length about mortgage and insurance policies. Nothing seemed too much trouble and she ended up getting me an amazing mortgage deal. Thank you Chris and Thelma, you are both assets to the Low fell sarah mains!

Dorothea · 25 November 2019 · Sarah Mains Low Fell

Agent replied

This is a great review, many thanks Jacqueline. I know that Chris and Thelma will be thrilled with your comments. Sarah Mains

5/5

Google

Absolutely fantastic experience dealing Sarah and the rest of the team at this branch made everything so easy would 100% recommend.

Lee · 19 November 2019 · Sarah Mains Jesmond

Agent replied

Thank you for the great review Lee, I know that Sarah will be delighted. Sarah Mains

5/5

Google

Kelly gave excellent customer service, she kept me updated at all times. As soon as I had a buyer she did her utmost to make sure I got the property I wanted. Very professional at all times. Thank you so much.

Susan · 18 November 2019 · Sarah Mains Low Fell

Agent replied

Kelly will be thrilled to read your review Susan, many thanks. Sarah Mains

5/5

Google

We contacted Sarah Mains having fallen in love with a house we wanted to buy but couldn’t proceed without first selling ours. More in hope than expectation we put ours on the market- but amazingly the team were able to sell it within a week of the initial call! From the first conversation with Claire I genuinely felt she cared about making that happen for us, and I can’t thank her, Kelly and Lorraine enough for their help and support. I would have absolutely no hesitation in recommending Sarah Mains to anyone looking to sell their home.

Laura · 18 November 2019 · Sarah Mains Low Fell

Agent replied

That's great to hear Laura. I know that Claire, Kelly and Lorraine will be delighted with your comments. Many thanks. Sarah Mains

5/5

Google

Everyone has been so helpful, communication and kept up to date throughout the process has been fantastic. Megan is wonderful and also Kelly has helped with securing a sale with plenty of knowledge and keeping us informed. Very pleased overall

Keeley · 18 November 2019 · Sarah Mains Low Fell

Agent replied

Megan and Kelly will be delighted with the 5 star review, many thanks Keeley. Sarah Mains

5/5

Google

I am a first time house buyer and have to be honest knew nothing about the buying process. What could of been a very stressful experience has been made so easy with the help of chris and his friendly and professional approach. Chris has guided me at every step and kept me updated throughout the initial buying stages. He has promptly and efficiently responded to all my queries and referred me to thelma bell (mortgage advisor). Thelma is extremely knowledgable and has talked to me at length about mortgage and insurance policies. Nothing seemed too much trouble and she ended up getting me an amazing mortgage deal. Thank you Chris and Thelma, you are both assets to the Low fell sarah mains!

Jacqueline · 18 November 2019 · Sarah Mains Low Fell

Agent replied

This is a great review, many thanks Jacqueline. I know that Chris and Thelma will be thrilled with your comments. Sarah Mains

1/5

Google

Rating only, no written review.

David · 18 November 2019 · Sarah Mains Low Fell

Agent replied

I am most concerned to see that you have left a 1 star review. Our Customer Services Manager will be in touch with you today David. Sarah Mains

5/5

Google

Absolutely fantastic experience dealing Sarah and the rest of the team at this branch made everything so easy would 100% recommend.

Lee · 18 November 2019 · Sarah Mains Gosforth

Agent replied

Thank you for the great review Lee, I know that Sarah will be delighted. Sarah Mains

5/5

Google

Jess was very professional, friendly and helpful with helping me find a new property, especially with the short time scale I had to work with. Not a bad word to say, thanks a lot!

Spencer · 9 November 2019 · Sarah Mains Low Fell

Agent replied

I am pleased to hear this Spencer, many thanks for taking the time to leave a review. Hope you are settling into your new home. Sarah Mains

5/5

Google

Rating only, no written review.

Ggg · 30 October 2019 · Sarah Mains Gosforth

Agent replied

Thank you for your 5 star review Lena Sarah Mains, Director

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Sarah Mains

Which Sarah Mains office has the most reviews?

Low Fell has the most, with 829 reviews rated 4.7 out of 5, followed by Gosforth with 420.

Where are the Sarah Mains offices?

The four Sarah Mains offices, by town:

  • Gosforth: 75 High Street, Gosforth, Tyne & Wear, NE3 4AA
  • Jesmond: 18c Osborne Road, Jesmond, Tyne & Wear, NE2 2AD
  • Low Fell: 4 Beaconsfield Road, Low Fell, Tyne & Wear, NE9 5EU
  • Whickham: 8 -10 The Square, Whickham, Tyne & Wear, NE16 4JB
Has Sarah Mains won any awards?

Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Platinum; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Trusted Agent.

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