Trusted Agent profile · Tyne & Wear

Sarah Mains estate agents in Low Fell, Gosforth, Jesmond and 1 more

4.7

★★★★★ Excellent

1,688 reviews across 4 offices and 1 platform

www.sarahmains.com

Sarah Mains has four offices, in Low Fell, Gosforth, Jesmond and Whickham (Tyne & Wear). Together they have 1,688 reviews on 1 platform, rated 4.7 out of 5 overall.

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4.7 / 5

1,688

Reviews on Google

All 4 offices

Reviews may appear on more than one platform.

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Our offices

Sarah Mains's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Sarah Mains office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The team have been so supportive in helping me and my boyfriend look for our first place together. They’ve listened to what we like and care so much about what we think. They take on our feedback and really tailor their finds to suit us. Even when we asked to put our search on hold, the team have been so supportive in working with our new time frame. Ellie from the office is so sweet and makes so much effort in finding the right property for someone’s needs. She’s a real gem and an asset to the organisation. We’ve made the decision to definitely find somewhere to live with Sarah Mains. It’s all down to Ellie and her excellent customer service.

Lauren · 30 July 2019 · Sarah Mains Low Fell

5/5

Google

Sold our house in 3 days .Always kept us up to date with the progress very professional.Friendly and easy to talk to. Kelly was our first contact and always there to help with any questions. and the rest of the Team were just as helpfull.So if you want a good reliable service I would reccommend them .

Mr · 30 July 2019 · Sarah Mains Low Fell

5/5

Google

Both Scott and Jess at the Low Fell Sara Mains office have been an amazing help in finding our new place to live. Each point of contact has been so friendly, polite and they were both very helpful throughout the process! Highly recommend Sara Mains as a whole!

Nuala · 30 July 2019 · Sarah Mains Low Fell

Agent replied

Thank you for your great review Nuala, I know that Scott and Jess will be delighted. Sarah Mains, Director

5/5

Google

Chris and Donna at the Low Fell branch have been exceptional in the support and expertise they provided me with. I have never experienced such a professional and smooth approach, which made the selling process a simple pleasure rather than the headache it can often feel like. They were proactive, enthusiastic and kept me up to date every step of the way. Fantastic service and I highly recommend. Wendy Taylor

Wendy · 30 July 2019 · Sarah Mains Low Fell

5/5

Google

Excellent service from start to finish Helen couldn’t be more helpful I can’t actually can’t believe how easy it’s been too sell not too mention our house was on the market for 3 days before we got an offer of the full asking price!! Couldn’t recommend more the staff at the Jesmond office are all as nice and helpful as each other til the next time Thanks!!

Paul · 30 July 2019 · Sarah Mains Jesmond

Agent replied

Thank you for the great review Paul. Helen and the Jesmond team will be delighted. Sarah Mains, Director

5/5

Google

Called into Sarah Mains Jesmond where I was greeted by Janine Bainbridge who was polite and courteous. Asking what I was looking for, she found the information straight away. Whilst doing her job she took the time to ask how my day was going and took an interest in my reply. I would recommend Janine and also Sarah Mains. Thank you for all your work.

Michael · 30 July 2019 · Sarah Mains Jesmond

Agent replied

I am glad to hear that you would recommend Janine and Sarah Mains, thank you Michael. Sarah Mains, Director

5/5

Google

Having just started with Sarah mains I have had the following experience. I was introduced to all members of the jesmond branch and given a full insight to their respective rolls. I had 3 properties that required Tenants, I found the the pro active attitude by josh and the rest of the team refreshing, they were all approachable and professional in their roles. All 3 properties are all let!! Well done team.

Jonathan · 30 July 2019 · Sarah Mains Jesmond

Agent replied

Many thanks for your review Jonathan, I know Josh will be delighted with your comments. Sarah Mains, Director

5/5

Google

having decided to sell my apartment i had 3 valuations carried. Sarah Mains were by far the most impressive with their pitch, very professional with good quality supporting documentation and a good clear plan of how they intend to market the property. i was kept informed throughout the entire process, if you needed to speak to the agent then getting hold of them by telephone was always easy and they were more than happy to listen to what i had to say and provide advice and feed back following viewings. following viewings my property was always left how i requested showing a certain respect for your property. The service which most impressed me was the photos and video of the property, it showed the property off with a true likeness without being air brushed or photo shopped. finally the team at sarah mains were determined to get me a good/ fair price for my property. If i ever have to buy or sell again then i wouldn't even bother looking at any other estate agent i would go straight back to sarah mains, very impressed with your work!! and thanks to wendy and Aimee who were excellent throughout.

G · 30 July 2019 · Sarah Mains Jesmond

5/5

Google

Helen looked after us very well with both the sale of our existing property and the purchase of our new property. She was incredibly supportive and helpful throughout. I have been recommending her to friends and colleagues.

Anna · 30 July 2019 · Sarah Mains Jesmond

Agent replied · 29 July 2023

Thank you for your review and for recommending Helen. That's great! Sarah Mains, Director

5/5

Google

We had the pleasure of dealing with Susan throughout the purchase of our new home. Susan was professional, courteous and kept us updated at all times. At a very stressful time we were grateful for having Susan as our point of contact. Thoroughly recommend.

Phil · 30 July 2019 · Sarah Mains Jesmond

Agent replied

Thank you for your five star review Phil. I know that Susan will be very happy with your comments. Sarah Mains, Director

5/5

Google

Absaloutley delighted to have met with Helen Knight from Sarah Mains residential. As a first time buyer really excited, but also very naive when making such a purchase. Felt comfortable from the first minute with Helen and never looked back. Always available through viewings or calls, and step by step emails to keep myself and my partner in the loop. She is an excellent person and I wish Helen Knight lots of success. Regards, Nadeem Gany

Nadeem · 30 July 2019 · Sarah Mains Jesmond

5/5

Google

Selling my property through Sarah Mains Residential Ltd in Jesmond was a very positive experience. All of the people I had dealings with were efficient and effective - and friendly, courteous and helpful. I would definitely recommend their service to anyone.

Geoff · 30 July 2019 · Sarah Mains Jesmond

5/5

Google

Helen Knight has been dealing with my move. To say she has been amazing would be an understatement. I have been notified about every little detail and for a first time buyer I’ve found that so, so helpful. So a big thank you to Helen for making my first time buying experience the best!

Matt · 30 July 2019 · Sarah Mains Jesmond

5/5

Google

This is the second time we have sold a property through Sarah Mains Whickham branch. Again the customer service, care and advice we have received has been excellent. Every member of the team from Graham valueing our home, the photographer, Glynis and Jane in the sales process, Susan for the sales completion and the rest of the team have all been so helpful, with great communication, always been able to give an update when I’ve asked! We would 100% recommend anyone wishing to have a smooth, no hassle house sale to use this team!

Amanda · 30 July 2019 · Sarah Mains Whickham

Agent replied

Thank you for your wonderful review Amanda. It's great to read that you chose Sarah Mains Residential for a second time. I know that the Whickham team will be delighted with your comments. Sarah Mains, Director

5/5

Google

Rating only, no written review.

Ben · 29 July 2019 · Sarah Mains Jesmond

Agent replied

Thanks very much Ben for your five star review, the team will be delighted! Kind regards, Julie Knox, Customer Success.

5/5

Google

Rating only, no written review.

Richard · 29 July 2019 · Sarah Mains Jesmond

Agent replied

Thanks very much for your great review Richard, we really appreciate it. Kind regards, Julie Knox, Customer Success.

4/5

Google

Rating only, no written review.

Anth · 29 July 2019 · Sarah Mains Jesmond

Agent replied

Thanks very much for your great review Anth, we really appreciate it. Kind regards, Julie Knox, Customer Success.

5/5

Google

Rating only, no written review.

Duncan · 29 July 2019 · Sarah Mains Jesmond

Agent replied

Thanks very much Duncan for your five star review, it is much appreciated. Kind regards, Julie Knox, Customer Success.

5/5

Google

Rating only, no written review.

Jonathan · 29 July 2019 · Sarah Mains Jesmond

Agent replied

Thank you very much for your five star review Jonathan. Kind regards, Julie Knox, Customer Success.

5/5

Google

Rating only, no written review.

Claire · 29 July 2019 · Sarah Mains Jesmond

Agent replied

Thanks very much for your five star review Claire, it is much appreciated! Kind regards, Julie Knox, Customer Success.

4/5

Google

Rating only, no written review.

T · 29 July 2019 · Sarah Mains Jesmond

Agent replied

Thanks very much for your five star review, it is very much appreciated! Kind regards, Julie Knox, Customer Success.

5/5

Google

Rating only, no written review.

Joanne · 29 July 2019 · Sarah Mains Jesmond

Agent replied

Thanks very much Joanne for such a fantastic review! Kind regards, Julie Knox, Customer Success.

5/5

Google

Rating only, no written review.

Rosanna · 29 July 2019 · Sarah Mains Jesmond

Agent replied

Thank you Rosanna for your fantastic five star review, we really appreciate it! Kind regards, Julie Knox, Customer Success.

5/5

Google

Rating only, no written review.

Paul · 29 July 2019 · Sarah Mains Jesmond

Agent replied

Thanks for your five star review Paul. Kind regards, Julie Knox, Customer Success.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Sarah Mains

Which Sarah Mains office has the most reviews?

Low Fell has the most, with 829 reviews rated 4.7 out of 5, followed by Gosforth with 420.

Where are the Sarah Mains offices?

The four Sarah Mains offices, by town:

  • Gosforth: 75 High Street, Gosforth, Tyne & Wear, NE3 4AA
  • Jesmond: 18c Osborne Road, Jesmond, Tyne & Wear, NE2 2AD
  • Low Fell: 4 Beaconsfield Road, Low Fell, Tyne & Wear, NE9 5EU
  • Whickham: 8 -10 The Square, Whickham, Tyne & Wear, NE16 4JB
Has Sarah Mains won any awards?

Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Platinum; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Trusted Agent.

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