Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe bought and sold with Sarah Mains and from day one they have been fantastic, I was kept up to date on our sale and purchase weekly, if not daily in the later stages of our sale and purchase. Every member of staff was professional and always helped if it was their job or not. Sharon was fantastic if it wasn't for her I think I may have pulled out with solicitor issues, Sharon always ensured that she went that extra mile and kept me updated at all times, such a valuable team member to have and an asset to Sarah Mains. You get what you pay for and you certainly do with this company, such a professional, well organised company with loyal hard working staff. Would recommend in a heart beat.
Miriam · 30 October 2019 · Sarah Mains Low Fell
Agent replied
I really would appreciate your recommendation Miriam and I know that Sharon will be thrilled with your comments. Many thanks.
Sarah Mains
★★★★★ 5/5
GoogleRating only, no written review.
Ggg · 29 October 2019 · Sarah Mains Jesmond
Agent replied
Thank you for your 5 star review Lena
Sarah Mains, Director
★★★★★ 4/5
GoogleRating only, no written review.
Chris · 25 October 2019 · Sarah Mains Low Fell
Agent replied
Many thanks Chris.
Sarah Mains
★★★★★ 5/5
GoogleI have recently been in contact with Sarah Mains whilst buying my first home. The engagement with them was perfect from the start, initially I dealt with Helen who was perfect in everyway. She ensured my partner and I were comfortable and happy throughout the entire process and gave us guidance where needed. Would totally recommend!
Georgia · 17 October 2019 · Sarah Mains Jesmond
★★★★★ 5/5
GoogleVery friendly, helpful staff. Nothing is too much trouble for them. Highly recommended and had an offer on my property within 2 weeks.
Pascal · 10 October 2019 · Sarah Mains Whickham
★★★★★ 1/5
GoogleVery hard to navigate, compared to Rightmove site!
KIRK · 10 October 2019 · Sarah Mains Low Fell
★★★★★ 5/5
GoogleExcellent service from the start of the sales process until completion. I would have no hesitation in recommending Sarah Mains.
Peter · 10 October 2019 · Sarah Mains Low Fell
★★★★★ 5/5
GoogleRating only, no written review.
Michael · 23 September 2019 · Sarah Mains Low Fell
★★★★★ 5/5
GoogleWhat a wonderful firm. I had quite a difficult house move, but my agent Sharon made things as easy as possible with regular communication and often going above and beyond to help. Thank you so much for your services!
Claire · 23 September 2019 · Sarah Mains Low Fell
★★★★★ 2/5
GoogleRating only, no written review.
Daryl · 23 September 2019 · Sarah Mains Whickham
★★★★★ 3/5
Googlegood
Andrew · 23 September 2019 · Sarah Mains Whickham
★★★★★ 5/5
GoogleWe received a fantastic service from Sarah Mains. The minute we met Claire, who did the valuation we knew we would get a great service. Our sale was initially looked after by Kelly and Lorraine, who were both extremely professional and friendly, and offered a great service. Unfortunately due to circumstances beyond our control we had to withdraw our property from the market. I would not hesitate to recommend Sarah Mains to sell your property, and if we ever decide to sell again we wouldn't go anywhere else
Corinne · 17 September 2019 · Sarah Mains Low Fell
Agent replied
Thank you for taking the time to leave a review about the great service Corinne. It will be a pleasure to work with you if you do decide to sell again.
Sarah Mains, Director
★★★★★ 5/5
GoogleQuick efficient
Rosamund · 9 September 2019 · Sarah Mains Low Fell
★★★★★ 4/5
GoogleRating only, no written review.
Alex · 2 September 2019 · Sarah Mains Jesmond
★★★★★ 4/5
GoogleRating only, no written review.
Victoria · 31 August 2019 · Sarah Mains Low Fell
★★★★★ 5/5
GoogleHelen Knight has been fantastic, from my first email she has been extremely helpful, she kept me informed and any questions I had was never an issue. As a first time buyer this was scary and I was nervous but when she phoned and told me my offer had been accepted it was the best feeling and Helen was so happy and excited for me too. Massive thank you and i highly recommended this estate agents. Gina
Gina · 31 August 2019 · Sarah Mains Jesmond
★★★★★ 5/5
GoogleRating only, no written review.
Ellie · 31 August 2019 · Sarah Mains Whickham
★★★★★ 5/5
GoogleAll the staff I interacted with but mainly Sharon at Sarah mains Low-fell have excellent communication skills and really helped me when I needed it .
I would not hesitate to go to Sarah mains in the future for house buying /selling or renting . Thank you Sharon for your help
J · 27 August 2019 · Sarah Mains Low Fell
★★★★★ 5/5
GoogleExcellent service, got regular updates on viewings & I was kept informed at all stages, Lauren was very helpful with my enquiries. Thanks very much for all your work & help.
Roger · 30 July 2019 · Sarah Mains Low Fell
★★★★★ 5/5
GoogleGreat professional service from lorraine at Sarah Mains, keeping us informed on the progress of our offer/purchase, thank you, Mr & Mrs Nicholson
LN · 30 July 2019 · Sarah Mains Low Fell
★★★★★ 1/5
GoogleThere rental fees are shocking!
60% of the first months rent as a administration fee? Thats for a tennant to apply to take a lease on a rented property.
The goverment do right in trying to stop this money making racket, got to be the most expensive agent i have ever applied with for a rented property.
There not bothered about 10 years worth of checkable rental history, there not even bothered about the bond they just want this fee.
Cost £15-20 to do a credit check on a new tennant so whats the rest go on ? 10 sheets of paper and a hours work to sort it all out.
SHOCKING OVER PRICED FEE NO WONDER SOME OF THE REVIEWS STATE PROPERTYS WERE LEFT EMPTY FOR MONTH IS IT ANY WONDER.
There not trying to satisfy there customer with a tennant straight away there just lining there pockets .
Ross · 30 July 2019 · Sarah Mains Low Fell
★★★★★ 5/5
GoogleI have just had an offer accepted on my first home. Chris & Donna have been a great help and made the process smooth and stress free. Highly recommended!
Joel · 30 July 2019 · Sarah Mains Low Fell
★★★★★ 1/5
GoogleParts of the service have been good, but the majority have been extremely poor. Agreed a video tour when contract was signed, hasn’t taken place and we are nearly at the end of our 20 week agreement, despite a reminder request sent.
Our house was also taken off the market and would be unavailable to view even though we are still in our 20 week agreement, all because we had given them our 28 days (which makes it a 24 week agreement not 20 as originally stated).
We were also not given a copy of our contract which they don’t send out to vendors unless requested which I find extremely hard to believe as it’s a legal contract but only one party has a copy!!’
Wouldn’t be using them again that’s for sure
Mark · 30 July 2019 · Sarah Mains Low Fell
★★★★★ 5/5
GoogleThe team at Low Fell were professional at all times. While not the cheapest sometimes you have to pay more to get the best value service. In the last two years we have used other Estate Agents and been disappointed. Donna & Chris delivered a quick sale, were polite and friendly at all times. Thank you
Mick · 30 July 2019 · Sarah Mains Low Fell
Agent replied
Thank you for taking the time to leave a five star review Mick. I know that Donna and Chris will be very pleased with your comments.
Sarah Mains, Director
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