3/5
GoogleRating only, no written review.
Trusted Agent profile · Tyne & Wear
Sarah Mains estate agents in Low Fell, Gosforth, Jesmond and 1 more
★★★★★
1,688 reviews across 4 offices and 1 platform
Sarah Mains has four offices, in Low Fell, Gosforth, Jesmond and Whickham (Tyne & Wear). Together they have 1,688 reviews on 1 platform, rated 4.7 out of 5 overall.
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Our offices
Sarah Mains's four offices, most reviewed first. Each has its own page.
- Sarah Mains Low Fell4 Beaconsfield Road, NE9 5EU829 reviews · 829 on Google (4.7)19 in the last 90 days
- Sarah Mains Gosforth75 High Street, NE3 4AA420 reviews · 420 on Google (4.8)8 in the last 90 days
- Sarah Mains Jesmond18c Osborne Road, NE2 2AD409 reviews · 409 on Google (4.8)8 in the last 90 days
- Sarah Mains Whickham8 -10 The Square, NE16 4JB292 reviews · 292 on Google (4.7)9 in the last 90 days
Awards
The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Sarah Mains is among the ESTAS 2026 winners.
- BronzeESTAS 2026: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, North East
ESTAS 2026: 1 Gold, 1 Bronze, 1 Best in County and 2 Best in Postcode across two branches.
- GoldESTAS 2026: Lettings (Landlords), North EastLow Fell
- Best in CountyESTAS 2026: Tyne And Wear, Lettings (Landlords)Low Fell
- Best in PostcodeESTAS Best in Postcode 2026: NE9, Sales & Lettings (Landlords & Tenants)Low Fell
- BronzeESTAS 2026: Lettings (Tenants), North EastWhickham
- Best in PostcodeESTAS Best in Postcode 2026: NE16, Sales & Lettings (Landlords & Tenants)Whickham
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Latest reviews from every Sarah Mains office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleVery friendly and professional from the offset, would highly recommend.
5/5
GoogleWe recently sold a property with Sarah Mains. Sharon and her team were so professional and helpful all through the process. They were very quick to respond to any queries we had and make our experience of selling very pleasant. I would highly recommend Sarah Mains if you are thinking of buying or selling a property.
5/5
GoogleVery friendly and professional from the offset, would highly recommend.
5/5
GoogleFantastic experience from beginning to end. We recently sold and purchased a property through Sarah Mains, everybody we dealt with was extremely knowledgeable which filled us with confidence that our sale was in safe hands. Chris from Low Fell went above and beyond to help us through the process and Sharon pushed our transactions through in a timely manor, both were friendly and professional so overall, really impressed with every aspect of our experience.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleWe are still in the process as house is sold STC To date the staff we have dealt with could not have been more helpful. Megan Adams has guided us in a most professional manner. Hopefully this standard will be maintained as we progress through the selling process. We would definitely recommend Sarah Mains.
5/5
GoogleWe are still in the process as house is sold STC To date the staff we have dealt with could not have been more helpful. Megan Adams has guided us in a most professional manner. Hopefully this standard will be maintained as we progress through the selling process. We would definitely recommend Sarah Mains.
2/5
GoogleRating only, no written review.
4/5
GoogleSold my house though Sarah mains with in 2 weeks
5/5
GoogleThe team at Sarah Mains who were very helpful and responsive particularly Sharon and Dawn both of whom gave frequent support and guidance during challenging times for us.
5/5
GoogleRating only, no written review.
Agent replied
Very many thanks for leaving a five star review Maggie. Sarah Mains
1/5
GoogleRating only, no written review.
Agent replied
I have left a message for you so that we can discuss your concerns. I hope to speak with you soon. Sarah Mains
1/5
GoogleMegan do not know what is she doing.
Agent replied
I was very surprised to read your review. It would be helpful if I could contact you directly. Sarah Mains
1/5
GoogleMegan do not know what is she doing.
Agent replied
I was very surprised to read your review. It would be helpful if I could contact you directly. Sarah Mains
1/5
GoogleRating only, no written review.
1/5
Googlespoke to Megan today wasn't happy about the service not polite at all.
Agent replied
I am very sorry to hear this. It would be great if we could contact you directly to discuss this. Sarah Mains
1/5
GoogleRating only, no written review.
1/5
Googlespoke to Megan today wasn't happy about the service not polite at all.
Agent replied
I am very sorry to hear this. It would be great if we could contact you directly to discuss this. Sarah Mains
5/5
GoogleA huge thank you to Sarah Mains Whickham for selling my property within days. Amy and Kelly were always on hand to offer their support and were a pleasure to deal with. I would highly recommend to others for a first class service.
Agent replied
Many thanks for your 5 star review Louise, we really appreciate your recommendation. Amy and Kelly will be extremely pleased to read your comments. Sarah Mains
5/5
GoogleA great agent that I have used many times. Having experienced working with other estate agents I would rate Sarah Mains above anyone else. Their initial valuation was good and sales team also very friendly and willing to help when asked to do so. If I had any problems I just had to call. If I had to be picky and say one thing that could be improved that would be communicating developments as soon as they happen to appease anxious sellers. I found myself having to chase things up a couple of times, but to be fair I am pretty impatient! All in all, a great team and I would definitely use their services again.
Agent replied
Many thanks for your review Kevin and for your constructive comments. I really appreciate your feedback. Sarah Mains
5/5
GoogleExcellent Customer Service and the 24 hour access really helped us out. Thanks to Sarah, a difficult situation was made so much easier!
5/5
GoogleMyself and my partner recently moved into a property we purchased via Sarah Mains, this was our first time purchasing a property and hence the process was very unfamiliar to us, we were thankful that we had a very knowledgeable and experienced team supporting us throughout the process in particular Sharon Lambert from sales progression who's support was greatly appreciated.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Sarah Mains
Which Sarah Mains office has the most reviews?
Low Fell has the most, with 829 reviews rated 4.7 out of 5, followed by Gosforth with 420.
Where are the Sarah Mains offices?
Has Sarah Mains won any awards?
Yes. In The Trusted Agent 2026 awards, Tyne & Wear won Platinum, Tyne & Wear won Gold and two more branches won awards. At the ESTAS 2026 awards the group won Bronze for Best Local Group (2 to 5 offices) in the UK and Best Local Letting Agency Group by Region in North East, and its branches won 1 Gold, 1 Bronze, 1 Best in County and 2 Best in Postcode awards.
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