Sarah Mains estate agents in Low Fell, Jesmond, Gosforth and 1 more

★★★★★ 5/5

Google

We have just bought our first house through Sarah Mains and cannot fault the service that Donna Bell (Jesmond Office) provided from start to finish. Donna was always available to take our calls or respond to emails within a matter of hours and was so helpful in sorting out any issues that were holding up the sale. We were very impressed with the service provided, thank you for making the process so smooth for us!PositiveResponsiveness, Professionalism

Claire · 24 August 2021 · Sarah Mains Jesmond

★★★★★ 5/5

Google

We had a great experience selling our house through Sarahmains and we are especially impressed with the professionalism of Megan Adams who has been our sales negotiator from Newcastle branch. She has been super efficient and helpful, providing us with quick responses, regular check in and professional advices. We had our offers within a day and sold our house within a week. We want to thank Megan and also our valuer Amie who has been great too! :)PositiveResponsiveness, Quality, Professionalism

X · 24 August 2021 · Sarah Mains Jesmond

★★★★★ 5/5

Google

We recently completed on our house move and Donna Bell at Sarah Mains was our point of contact throughout the purchase. She was an absolute pleasure to deal with from start to finish, and made such a stressful situation, that little bit easier. She kept us informed at every stage and helped us to chase solicitors along the way. No question or problem was an issue for Donna. She always returned calls and was an excellent middle man between ourselves and our seller. I could not recommend her enough and if we ever choose to sell, we wouldn't hesitate to use Sarah Mains to represent us. Thank you so much!PositiveResponsiveness, Quality, Professionalism

Sara · 24 August 2021 · Sarah Mains Jesmond

★★★★★ 1/5

Google

Rating only, no written review.

Nicole · 17 August 2021 · Sarah Mains Low Fell

★★★★★ 1/5

Google

Terrible experience - offering very bad advise and poor service. Extremely disappointing experience.

Jill · 17 August 2021 · Sarah Mains Low Fell

★★★★★ 5/5

Google

Rating only, no written review.

John · 10 August 2021 · Sarah Mains Whickham

★★★★★ 1/5

Google

Experienced appalling conduct from Sarah Mains, including but not limited to discrimination, misleading information and poor communication. A combination of these factors resulted in us losing the flat we wanted in favour of another applicant, to whom Sarah Mains had given preference, by lying to us about how the applications would be assessed. Their fees are also very expensive and I found myself having to do the majority of chasing when it came to the property search. They were also 15 minutes late for another property viewing and messed us around with another flat which they uploaded to Rightmove, that transpired wasn't being let at all. I recommend anyone who considers using Sarah Mains find an alternative agent, in the strongest terms possible. I note from the other negative reviews that their stock response is to simply highlight all their positive reviews. This attitude underpins the company's disregard for customer care and wellbeing, as they offered no resolution to our situation or were willing to reconsider the application.

Jim · 29 July 2021 · Sarah Mains Low Fell

★★★★★ 5/5

Google

I couldn't be happier with the service from Lisa, Donna and Kelly from Sarah Mains. They have supported my sale impeccably. They responded promptly and professionally in a friendly manner. Really couldn't find a fault. Thanks to Donna Bell for supporting the sale through to completion. Great customer service.

John · 29 July 2021 · Sarah Mains Whickham

★★★★★ 5/5

Google

Staff at Sarah Mains are professional ,helpful and a pleasure to deal with .Would recommend them for both selling and buying .Thanks to Kelly ,Lorraine, Chris and all staff at Low Fell branch .

Evelyn · 18 July 2021 · Sarah Mains Low Fell

★★★★★ 1/5

Google

Viewed a property & they never bothered to get intouch for my feed back. Lady doing the viewing was nice buy need to follow up for people's feed back

Susan · 18 July 2021 · Sarah Mains Gosforth

★★★★★ 5/5

Google

We recently had an offer accepted on a property to are buying via Sarah Mains. Megan our sales representative has been fantastic. Always quick to respond and communicated well between the seller and ourselves. Highly recommend.

Lesley-Ann · 18 July 2021 · Sarah Mains Gosforth

★★★★★ 5/5

Google

We recently had an offer accepted on a property to are buying via Sarah Mains. Megan our sales representative has been fantastic. Always quick to respond and communicated well between the seller and ourselves. Highly recommend.

Lesley-Ann · 7 July 2021 · Sarah Mains Jesmond

★★★★★ 5/5

Google

We had a great experience selling our house through Sarahmains and we are especially impressed with the professionalism of Megan Adams who has been our sales negotiator from Newcastle branch. She has been super efficient and helpful, providing us with quick responses, regular check in and professional advices. We had our offers within a day and sold our house within a week. We want to thank Megan and also our valuer Amie who has been great too! :)

X · 25 June 2021 · Sarah Mains Jesmond

★★★★★ 5/5

Google

We had a great experience selling our house through Sarahmains and we are especially impressed with the professionalism of Megan Adams who has been our sales negotiator from Newcastle branch. She has been super efficient and helpful, providing us with quick responses, regular check in and professional advices. We had our offers within a day and sold our house within a week. We want to thank Megan and also our valuer Amie who has been great too! :)

X · 24 June 2021 · Sarah Mains Gosforth

★★★★★ 5/5

Google

Very professional. Good communication. Friendly and helpful staff. Would recommend.PositiveProfessionalism

Rachel · 22 June 2021 · Sarah Mains Jesmond

★★★★★ 5/5

Google

Megan has been wonderful throughout the selling process. Very patient, attentive and professional. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Charlotte · 22 June 2021 · Sarah Mains Jesmond

★★★★★ 5/5

Google

My partner and I have had a very positive experience renting a flat through Sarah Mains. They have been very responsive to emails and have gone above and beyond.PositiveResponsiveness, Professionalism

Lauren · 22 June 2021 · Sarah Mains Jesmond

★★★★★ 5/5

Google

We found the staff to be very professional, understanding, helpful. And Could not fault the way they handled selling our property, especially Megan she was great. Thanks Bob AaronPositiveProfessionalism

Robert · 22 June 2021 · Sarah Mains Jesmond

★★★★★ 5/5

Google

We had an offer on our house within 3 weeks of putting it up for sale with the Jesmond office. Amie meagan and Donna were brilliant very helpfull they could not have done more ,we would highly recommend them all.PositiveResponsiveness, Quality, Professionalism, Value

Jill · 22 June 2021 · Sarah Mains Jesmond

★★★★★ 5/5

Google

Very good experience with my first buy. Donna has been more than perfect, very patient with me and really helpful. Very good communication from the team. Thank you very much!PositiveResponsiveness, Professionalism

Jennifer · 22 June 2021 · Sarah Mains Jesmond

★★★★★ 5/5

Google

Amie Lynch came out to view my property and also show me around another property. She was punctual, professional and a pleasure to deal with. Her knowledge of the area and market filled me with confidence and put me at ease straight away. Amie responds to emails quickly and has been in regular communication at each stage of the proceedings so far. I could not recommend Amie or Sarah Mains highly enough.PositiveResponsiveness, Quality, Professionalism

James · 22 June 2021 · Sarah Mains Jesmond

★★★★★ 5/5

Google

I have used Sarah Mains on two occasions and found them to be very professional and efficient. I switched to Sarah Mains after poor experiences with another agents and although they may not be the cheapest, it is worth it for the extra quality and peace of mind during a stressful process. Highly recommended.PositiveResponsiveness, Quality, Professionalism

A · 22 June 2021 · Sarah Mains Jesmond

★★★★★ 5/5

Google

We have had a really positive experience working with Megan Adams from the Sales Negotiation team. She has been so approachable and helpful throughout, responding quickly to phone calls/emails and answering our questions in a polite and professional manner. Thank you!PositiveResponsiveness, Professionalism

Emma · 22 June 2021 · Sarah Mains Jesmond

★★★★★ 5/5

Google

Sarah Mains have been fantastic throughout the sale of our house. Both Megan and Susan have been responsive, professional and supportive at every stage of the process. They have answered all of our questions quickly and have given clear and considered advice when we have needed it. We would very highly recommend them!PositiveProfessionalism

Robin · 22 June 2021 · Sarah Mains Jesmond