Sarah Mains estate agents in Low Fell, Gosforth, Jesmond and 1 more

★★★★★ 5/5

Google

From my initial phone call with Megan Adams, I knew I had made the right choice choosing to sell with Sarah Mains. Megan is so thorough, super efficient, helpful, genuinely interested in me as a person and my requirements, but most of all, very friendly and professional. Any questions I have had, have been answered immediately or if that wasn't possible, within a few hours. The standard of photos were exceptional in my opinion and gave a true representation of my home. Megan has kept in contact with me regularly and as my home is sold subject to contract, she is ensuring that the sale is going to be completed in the time frame by keeping in touch with both parties. I have recommended Sarah Mains to friends based on the exceptional service that I have received, value for money and for having the most stress and hassle free sale.

Vanessa · 8 October 2021 · Sarah Mains Jesmond

★★★★★ 5/5

Google

We have recently completed a sale and purchase with the Low Fell branch. The service from all areas of the business has been professional however, Sharon Lambert from the Sales Progression team has been the shining star for us! The journey has been a tricky one to say the least, mostly due to issues with solicitors but Sharon has remained a force to be reckoned with and made sure we have always been updated with the status of both our sale and purchase. Sharon has been on hand to answer any questions and been a friendly sounding board when things got really stressful! We very nearly signed up with an online agent to sell our home, I'm so pleased that didn't happen as we would likely still be sat in our previous house not having a clue what was going on!

Shelley · 22 September 2021 · Sarah Mains Low Fell

★★★★★ 5/5

Google

If I could rate these guys 6/5 I would - Sharon from the Low Fell branch was the most reliable, friendly and trustworthy person during our whole moving journey. Our solicitors were consistently rubbish and their communication was really poor but Sharon was on them all the time to chase and get updates for us - she was always free for a call to chat through anything and everything regarding our move. Really above and beyond service. 120% would recommend. Thank you again Sharon!

Rachel · 22 September 2021 · Sarah Mains Low Fell

★★★★★ 1/5

Google

Sarah Mains provided incorrect information, were inflexible and unhelpful. There are FAR better options out there - i'd advise anyone to avoid dealing with them.

David · 18 September 2021 · Sarah Mains Whickham

★★★★★ 4/5

Google

Rating only, no written review.

Grace · 2 September 2021 · Sarah Mains Low Fell

★★★★★ 5/5

Google

I really rate this company. I was selling for probate reasons during Lockdown and specifically chose them due to the sensitive and professional initial contact. Everything went smoothly. Very grateful Ms MaxwellPositiveResponsiveness, Quality, Professionalism, Value

Gina · 28 August 2021 · Sarah Mains Whickham

★★★★★ 5/5

Google

We cannot rate Donna Burns highly enough for helping and supporting us with the sale of our property. From start to finish instant updates from the buyer and the solicitors. Donna works at a very fast and efficient pace which got us to our end goal. Thank you so much for everything Donna !PositiveResponsiveness, Quality, Professionalism, Value

Helen · 28 August 2021 · Sarah Mains Whickham

★★★★★ 5/5

Google

Would reccomend Sarah mains to my friends and family. It was our first time selling a property and they helped us each step of the way and were always very helpful and paitent. They were always there to answer questions and would always call back if they weren't available straight away. Donna was fab throughout the whole process. 5 star customer service from start to finish.PositiveResponsiveness, Quality, Professionalism

Hafeyleyg · 28 August 2021 · Sarah Mains Whickham

★★★★★ 5/5

Google

The team at Sarah Mains were incredibly efficient and courteous through our house purchase. Importantly for us they had clear guidance and policies in place for COVID , demonstrating an understanding of their staff and client welfare. A highly professional business and highly recommended.PositiveResponsiveness, Quality, Professionalism

John · 28 August 2021 · Sarah Mains Whickham

★★★★★ 5/5

Google

Outstanding customer service from the moment I called to enquire about selling my house, their dedication to their clients is second to none. Sarah Mains have provided excellent advice and support throughout the process and taken away the stress of selling my home. I highly recommendPositiveResponsiveness, Quality, Professionalism, Value

Hannah · 28 August 2021 · Sarah Mains Whickham

★★★★★ 5/5

Google

This the second time i have used SMR LTD for property sale purposes. They are a truly professional team and we would not hesitate in recommending their services. Beginning with initial first visit by Amie Lynch (sales survey) moving onto Megan Adams (sales negotiator )and finally to Donna Bell (sales progression & hand-over) all three women were courteous and helpful in all areas ,they were always available and willing to address any questions we may have had, they made the selling process easy and we would just like to pass on our sincere thanks to you all it has been a pleasure to have met you all and best wishes for the future . Steve & Sue McMullenPositiveResponsiveness, Quality, Professionalism, Value

Steve · 25 August 2021 · Sarah Mains Gosforth

★★★★★ 5/5

Google

Very impressed with level of communication. We were always contacted by email,or phone to advise us of viewings or offers. We would particularly like to thank Megan Adams for her professional approach and her negotiating skills to secure us a successful outcome. We were also impressed with Amie Lynch who valued our property. Both ladies are a credit to Sarah Mains.PositiveResponsiveness, Quality, Professionalism, Value

David · 25 August 2021 · Sarah Mains Gosforth

★★★★★ 5/5

Google

Sarah Mains estate agents have been amazing! As a buyer I have found their communication to be great, from arranging viewings, discussing properties and proceeding with sales. Megan has been especially helpful and has always been happy to answer any questions and help us with advice in any way she can!PositiveResponsiveness, Quality, Professionalism

Rachel · 25 August 2021 · Sarah Mains Gosforth

★★★★★ 5/5

Google

We had a great experience selling our house through Sarahmains and we are especially impressed with the professionalism of Megan Adams who has been our sales negotiator from Newcastle branch. She has been super efficient and helpful, providing us with quick responses, regular check in and professional advices. We had our offers within a day and sold our house within a week. We want to thank Megan and also our valuer Amie who has been great too! :)PositiveResponsiveness, Quality, Professionalism

X · 25 August 2021 · Sarah Mains Gosforth

★★★★★ 5/5

Google

We have just bought our first house through Sarah Mains and cannot fault the service that Donna Bell (Jesmond Office) provided from start to finish. Donna was always available to take our calls or respond to emails within a matter of hours and was so helpful in sorting out any issues that were holding up the sale. We were very impressed with the service provided, thank you for making the process so smooth for us!PositiveResponsiveness, Professionalism

Claire · 25 August 2021 · Sarah Mains Gosforth

★★★★★ 5/5

Google

We recently completed on our house move and Donna Bell at Sarah Mains was our point of contact throughout the purchase. She was an absolute pleasure to deal with from start to finish, and made such a stressful situation, that little bit easier. She kept us informed at every stage and helped us to chase solicitors along the way. No question or problem was an issue for Donna. She always returned calls and was an excellent middle man between ourselves and our seller. I could not recommend her enough and if we ever choose to sell, we wouldn't hesitate to use Sarah Mains to represent us. Thank you so much!PositiveResponsiveness, Quality, Professionalism

Sara · 25 August 2021 · Sarah Mains Gosforth

★★★★★ 5/5

Google

This the second time i have used SMR LTD for property sale purposes. They are a truly professional team and we would not hesitate in recommending their services. Beginning with initial first visit by Amie Lynch (sales survey) moving onto Megan Adams (sales negotiator )and finally to Donna Bell (sales progression & hand-over) all three women were courteous and helpful in all areas ,they were always available and willing to address any questions we may have had, they made the selling process easy and we would just like to pass on our sincere thanks to you all it has been a pleasure to have met you all and best wishes for the future . Steve & Sue McMullenPositiveResponsiveness, Quality, Professionalism, Value

Steve · 24 August 2021 · Sarah Mains Jesmond

★★★★★ 5/5

Google

Very impressed with level of communication. We were always contacted by email,or phone to advise us of viewings or offers. We would particularly like to thank Megan Adams for her professional approach and her negotiating skills to secure us a successful outcome. We were also impressed with Amie Lynch who valued our property. Both ladies are a credit to Sarah Mains.PositiveResponsiveness, Quality, Professionalism, Value

David · 24 August 2021 · Sarah Mains Jesmond

★★★★★ 5/5

Google

Sarah Mains estate agents have been amazing! As a buyer I have found their communication to be great, from arranging viewings, discussing properties and proceeding with sales. Megan has been especially helpful and has always been happy to answer any questions and help us with advice in any way she can!PositiveResponsiveness, Quality, Professionalism

Rachel · 24 August 2021 · Sarah Mains Jesmond

★★★★★ 5/5

Google

We have just bought our first house through Sarah Mains and cannot fault the service that Donna Bell (Jesmond Office) provided from start to finish. Donna was always available to take our calls or respond to emails within a matter of hours and was so helpful in sorting out any issues that were holding up the sale. We were very impressed with the service provided, thank you for making the process so smooth for us!PositiveResponsiveness, Professionalism

Claire · 24 August 2021 · Sarah Mains Jesmond

★★★★★ 5/5

Google

We had a great experience selling our house through Sarahmains and we are especially impressed with the professionalism of Megan Adams who has been our sales negotiator from Newcastle branch. She has been super efficient and helpful, providing us with quick responses, regular check in and professional advices. We had our offers within a day and sold our house within a week. We want to thank Megan and also our valuer Amie who has been great too! :)PositiveResponsiveness, Quality, Professionalism

X · 24 August 2021 · Sarah Mains Jesmond

★★★★★ 5/5

Google

We recently completed on our house move and Donna Bell at Sarah Mains was our point of contact throughout the purchase. She was an absolute pleasure to deal with from start to finish, and made such a stressful situation, that little bit easier. She kept us informed at every stage and helped us to chase solicitors along the way. No question or problem was an issue for Donna. She always returned calls and was an excellent middle man between ourselves and our seller. I could not recommend her enough and if we ever choose to sell, we wouldn't hesitate to use Sarah Mains to represent us. Thank you so much!PositiveResponsiveness, Quality, Professionalism

Sara · 24 August 2021 · Sarah Mains Jesmond

★★★★★ 1/5

Google

Rating only, no written review.

Nicole · 17 August 2021 · Sarah Mains Low Fell

★★★★★ 1/5

Google

Terrible experience - offering very bad advise and poor service. Extremely disappointing experience.

Jill · 17 August 2021 · Sarah Mains Low Fell