Sarah Mains estate agents in Low Fell, Gosforth, Jesmond and 1 more

★★★★★ 5/5

Google

Our second excellent experience with Sarah Mains. Having used them to sell our previous property we wanted them back again and their level of service delivery was top drawer. This time our agent/valued was Rachel Cromwell and she was a joy to deal with. She set up a WhatsApp group with herself, me and my wife and kept us constantly updated throughout the selling process m. Another great video and fabulous photography helped us get considerably higher than the asking price for our property. We came back into Kelly Docherty’s care after the sale was agreed and again, as previously, Kelly was also a joy to deal with. She kept us in the picture throughout the sale transaction and is always friendly and positive. Another great experience dealing with Sarah Mains and can’t recommend them highly enough.

Steven · 15 August 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

I used the low fell branch of Sarah mains to buy my property & couldn’t have found the staff any nicer if I tried! They are so attentive and personable that it made the experience of buying my first house an absolute breeze. I personally dealt with Sharon and she couldn’t have been any nicer and professional, I couldn’t have wished for anyone better to help me buy my house!

Taylar · 29 July 2022 · Sarah Mains Low Fell

★★★★★ 5/5

Google

Must admit I tried another Estate Agent first without much luck, just got the feeling they were not committed 100%. I changed to Sarah Mains, I contacted Wendy at the Osborne Rd branch and after a short fact finding chat the wheels were set in motion. First a very nice gentleman visited my home to take photographs, these are essential to show of your home at its best,(they were so good I nearly changed my mind about selling 😁). They went straight onto the website and within 2 weeks my house was sold. There are several people involved in different stages of the sale who kept me informed as to what was happening and I thank you all very much for making it seem so easy. They even phoned me after my move to see if I had settled in ok 👌 Very professional set up, highly recommended.

James · 29 July 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

Very responsive from initial contact onwards This was a probate sale and they were very understanding of the circumstances Entire process was handled very efficiently with regular updates and clear communication from all the team Based on our experience we would have no hesitation in recommending the Low Fell team

Trevor · 16 July 2022 · Sarah Mains Low Fell

★★★★★ 5/5

Google

Donna was fantastic to deal with. Wasn't easy with difficult sellers and for all the purchase for us didn't go through I would highly recommend as you are in safe hands with Donna.

Craig · 16 July 2022 · Sarah Mains Jesmond

★★★★★ 4/5

Google

This was my first dealings with an estate agent in 7 years after a disastrous dealing with another agent, what a contrast! Sarah Mains staff all professional from first contact and visit from Rachel who was friendly, experienced and knowledgeable, put me at ease immediately. Amanda took amazing photographs and Donna kept me grounded with her calming influence. Highly recommended for anyone wanting the best an agent can offer!

Pat · 16 July 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

Superb, informative, caring customer service from everyone we had contact with. Alison and Megan in particular were brilliantly helpful - thank you!PositiveResponsiveness, Quality, Professionalism

Nicola · 22 June 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

This was my first experience of dealing with Sarah Mains Ltd and they have been the ultimate professionals...and have offered friendly and helpful service.PositiveProfessionalism

Sean · 22 June 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

Highly thorough, professional and able to offer sage, realistic and well-supported advice. Also, a superb commitment to customer service.PositiveQuality, Professionalism

Richard · 22 June 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

Scott was professional and extremely helpful and efficient. I ended up not proceeding as the property wasn't the best match for me, however Scott was a pleasure to deal with and is a credit to the company.PositiveResponsiveness, Professionalism

Ross · 22 June 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

These guys Elliot & Scott were very helpful throughout the application process to let a lovely flat, definitely recommend looking there first for rental & buying, moreso than some others especially as a student.PositiveResponsiveness, Professionalism

Henry · 22 June 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

Sold my property with Sarah Mains November 21. All processes were swift, communication was good and the costs were highly competitive. I would highly recommend Sarah Mains and would definitely use them again.PositiveResponsiveness, Professionalism, Value

David · 22 June 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

We highly recommend Sarah Mains. They are extremely professional and efficient and made the stressful process of selling our house much easier. The staff answer emails and phone calls straight away and are always one step ahead. Thank you very much you are a great team!!PositiveResponsiveness, Quality, Professionalism

Sarah · 22 June 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

i would like to say a big thankyou to all the staff at Sarah mains especially Megan and Amie who worked there socks off getting my house on the market and sold within 48 hours i have no hesitation in recommending Sarah mains to anyone thinking of selling or buying a property. My house sale has now completed the team at Jesmond have been outstanding Donna who was dealing with my sale especially if I were to sell again Sarah mains is the only estate agent that I would use.PositiveResponsiveness, Quality, Professionalism, Value

Out · 22 June 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

First of all I would like to thank Amy of Sarah Mains, Jesmond Offiice, on her professionalism while valuing the two properties we wanted to sell and arranging photography and brochures to a high quality. Especially a big thank you to Megan and Donna. Megan for the negotiations. arranging viewings and achieving full market value. Donna for all the follow up, liaising with our buyers, our buyers solicitors and ourselves and that has been no easy task. Throughout the whole process from the properties going on the market to completion they were a pleasure to deal with. We always got an immediate response to emails and returning calls which is novel these days. During this time they were professional, understanding, resourceful and so very helpful and always cheerful. I can’t sing their praises enough. They are a cut above any where else.PositiveResponsiveness, Quality, Professionalism, Value

Helen · 22 June 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

After such a lacklustre experience with another agent, Sarah Mains restored my faith in customer service. From my initial meeting with Amy who valued my property she reassured me with her professionalism, knowledge and advice. Every step of the selling process was seamless! Max blew me away with his photography and drone skills. My property was instantly elevated to its maximum potential! Donna was excellent in keeping me up to date, advising of next steps and timescales. I have never been so at ease with what is usually a very stressful time. I was surprised by how little involvement I had in the whole process as Donna clearly had everything under control. Sarah Mains will definitely be my ‘go to’ agents in the future. Thank you so much x

Jo · 22 June 2022 · Sarah Mains Jesmond

★★★★★ 1/5

Google

A bunch of unscrupulous estate agents who go around poaching clients 3.5 months into the sales process promising higher sales figures in order to do so! Its about time the industry was regulated to guard against cowboys like this!!!

Michelle · 22 June 2022 · Sarah Mains Whickham

★★★★★ 5/5

Google

One of the best agents I’ve dealt with, can’t recommend highly enough. Went above and beyond to assist securing the property. Always available to speak to when needed. Thank you Donna Bell for all you assistance. Would not think twice to deal with you again in the futurePositiveProfessionalism

Ayeballpaul · 22 June 2022 · Sarah Mains Whickham

★★★★★ 5/5

Google

Great customer service, really helpful and prompt with replies. Elliot at Sarah Mains was a massive help and really very friendly - kept me up-to-date and at ease throughout the whole process. Couldn’t recommend him enough.PositiveResponsiveness, Quality, Professionalism

Tony · 22 June 2022 · Sarah Mains Whickham

★★★★★ 5/5

Google

I just want to say a huge thank you to Kelly and all the staff of Sarah Mains Resinsetial Ltd. Excellent service!PositiveProfessionalism

Englantina · 21 June 2022 · Sarah Mains Low Fell

★★★★★ 5/5

Google

Very happy with the service. All members of staff whom I dealt with were very professional and I was very happy with the price achieved at auction.PositiveResponsiveness, Quality, Professionalism, Value

Lilian · 21 June 2022 · Sarah Mains Low Fell

★★★★★ 5/5

Google

Many thanks to the whole team for such an excellent and friendly service! Our photos, video and write up were professional, accurate and captured our house perfectly. We were amazed with the interest we received and agreed a sale within 24 hours!PositiveResponsiveness, Quality, Professionalism, Value

Ann · 21 June 2022 · Sarah Mains Low Fell

★★★★★ 5/5

Google

The honest, straight forward advise we received from Sarah Mains Estate Agents was excellent and consequently the final sale price far exceeded our expectations. They are professional, helpful and courteous at all times. We would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Tim · 21 June 2022 · Sarah Mains Low Fell

★★★★★ 5/5

Google

My family bought our property from Sarah Mains earlier this year and we couldn’t have received better help and support from Sharon at Sarah Mains. The sale was about to collapse but Sharon fought long and hard to help us buy our forever home. She kept in touch constantly and continuously and relentlessly called solicitors, the sellers, insurance companies to fight for the sale to happen. She was extremely professional but in a very kind and caring manner. If anyone ever buys from Sarah mains I hope you have the pleasure of dealing with Sharon as I really couldn’t thank her enough!! Absolute asset and credit to the Sarah Mains Team.PositiveResponsiveness, Professionalism

Trugee · 21 June 2022 · Sarah Mains Low Fell