Sarah Mains estate agents in Low Fell, Gosforth, Jesmond and 1 more

★★★★★ 5/5

Google

Excellent service, Scott has been brilliant!

Nikki · 13 December 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

Service exceptional, regular contact with Susan and constant updates Highly recommend

Freda · 13 December 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

Excellent friendly professional service keep you informed throughout the Sale/purchase highly recommend 👍 …

Michael · 13 December 2022 · Sarah Mains Jesmond

★★★★★ 4/5

Google

Well located and managed property. Chloe, Elliott and the team worked efficiently for the letting. Highly recommended.

William · 13 December 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

Very pleased with the service provided during my viewing by Chloe. Excellent service was provided through to my move in date also.

Grady · 13 December 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

Everyone at Sarah Mains has been very helpful guiding me through the process of buying a house for the first time.

Josh · 13 December 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

Outstanding assistance from Lettings Consultant Elliot, consistently went above and beyond normal service. A very professional yet personal setup, have no hesitance in reccomending.

Hanney · 13 December 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

My purchase was handled with the upmost professionalism by Susan Richardson at Sarah Mains from viewing to completion. I couldn’t recommend Susan and the company highly enough!

Gavin · 13 December 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

Received fantastic service from all members of staff that I’ve spoken to. Chloe showed me around my now new home she was so professional and really polite. Thank you!

Louise · 13 December 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

Hello Elliot, Thank you for your tremendous help in ensuring my family secures a new home. I greatly appreciate your great effort and dedication to work. You are such an amazing, efficient, organized and result-oriented man. You are indeed a blessing to Sarah Mains Residential Limited. Keep up the great work and best wishes for a promising future. Dr. Asela Agala

Asela · 13 December 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

I changed letting agents because my previous agents were a large national company and I though the service was poor. I have found all the staff at Sarah Mains helpful and conscientious. ( they always ring back) My flat was let within three days of going on the market. Thank you Scott, Elliot, Heidi and the rest of the staff at Sarah Mains.

John · 13 December 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

From listing the house we had more than one buyer within a week. Which is incredible. I am regularly taking advice from Paula and the team with regard to the property I am buying - as its not straightforward. I am able to say that the help and guidance is appreciated, I almost feel like we are friends rather than them providing a service.

Millie · 13 December 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

My family engaged Sarah Mains to sell a much loved family home. The service we received was fantastic from start to finish. We immediately felt that we were in safe and confident hands from friendly, knowledgeable and above all professional people who cared about giving the best service possible. We were kept up to date every step of the way and received invaluable advice on how to proceed - especially important for those of us who have not had property market dealings recently. Special thanks to Donna for ensuring we got over the line and sincere thanks to Manager, Susan and all her team for everything- you are brilliant!

Deb · 13 December 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

Great help with buying my property Rebecca young was great at keeping communication going!

Lindsay · 13 November 2022 · Sarah Mains Low Fell

★★★★★ 1/5

Google

Struggle to give one star. I was supposed to be buying a property through auction at Low Fell branch. I won the auction and paid my deposit this was end of March. At this time I had sold my family home and was going through a separation. I was told that the property had a problem with the freehold. I was also told that the property had been sold twice before on the open market but had fallen through because of the freehold. After taking advice from the auction manager, he explained to me that an indemnity insurance would solve this problem and any high street lender would give me the mortgage. I took his advice as these people are supposed to be professional. The freehold had still not been resolved but the owner of the property agreed I could still move in and rent the property until the freehold was resolved. I did move into the property in April. Then weeks later my solicitor informed me that the indemnity insurance was not acceptable as the actual freehold did not even exist, meaning the property was not registered at all. This was going to take a long time to register the freehold. Cut a long story short, I came back off holiday on 15th September to a section 21 notice from the owner. This was giving me two months to find a new home, bearing in mind I had stupidly spent thousands on the property as I was continuesly told the property would be mine eventually. I have made numerous calls to the auction manager and the branch manager and even sent an email to Sarah Mains the director, she has not replied. I\'m now thousands of pounds out of pocket on antidepressants suffering from stress and anxiety. It has taken me weeks and weeks to get my deposit back which I received on 1st November. I am now expected to find a suitable property in 6 days. I will keep you updated and thank you for taking the time to read this. Joanne New review

Joanne · 13 November 2022 · Sarah Mains Low Fell

★★★★★ 5/5

Google

Five stars is not enough. In an awful housing market, Kelly who deals with offers became like a friend (because we had offered on so many houses….) she was always warm, kind and so helpful. When we eventually had an offer accepted we dealt with Donna. Sarah Mains wasn’t our estate agent, but the estate agent of the lady we were buying from, so there was no need for Donna to go above and beyond for us, but she did, all the time. With difficult solicitors, Donna was an absolute god send, none of my daily (sometimes multiple times daily) phone calls were ever met with anything but loveliness and professionalism. It has been six months of stress and sleepless night that would have been a hundred times worse without Sarah Mains and their amazing team.

Carolyn · 14 October 2022 · Sarah Mains Whickham

★★★★★ 5/5

Google

VERY PERSONAL SERVICE, EXCELLENT

Charmaine · 14 October 2022 · Sarah Mains Low Fell

★★★★★ 4/5

Google

Bought a house with them it's hard to get in contact with sales progression once your offer is accepted I just sent emails in the end as that was the fastest and easiest way to get a reply, Rebecca was very helpful with the purchase and made sure we were kept updated in general it was a very smooth sale from both sides and sarah mains were a really helpful estate agents, the only thing we were unhappy with was being dumped with a broken fridge to dispose of and the estate agents and solicitors not taking any responsibility so beware if you buy a house through sarah mains and someone leaves it dumped with stuff inside you will have to deal with it out of your own pocket even though they made a profit off of you, when you bought the house

Jaz · 14 October 2022 · Sarah Mains Low Fell

★★★★★ 1/5

Google

Robbers. Beware

David · 14 October 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

Rented via Sarah Mains for 1 year. Any maintenance problems were quickly addressed by Phil Hunt and then acted upon. Would recommend renting with them.

Millie · 14 October 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

Just browsing

Patricia · 14 September 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

We completed today and must say the service from Sarah Mains has been spot on from start to finish. Totally modern, thoroughly embracing technology which is essential but, equally important, providing a level of service that is all-too-often hard to find these days. You feel properly "owned" and valued by one of the team at each stage of the process. Special thanks to Rachael, Andrew, Kelly and Donna in this regard but, really, thanks to every one of the team for their part in making a very stressful time go particularly well.

Ernie · 14 September 2022 · Sarah Mains Jesmond

★★★★★ 5/5

Google

Simply excellent. Donna Bell in the completions team is the only reason why my sale completed and whole chain was able to close. She went above and beyond with every buyer, agent and solicitor in the chain and even when everything went sideways, she was at hand and knew exactly what to do to get the sale (at any point in the chain) back on track. I simply can't thank her enough... And whilst I initially baulked at the "completions service" as a justification for the extra 0.1% of the sale service charge... I am so glad that i went with Sarah mains rather than another agent who didn't include a completions team. Forget other agents in Whickham and the surrounding area... Sarah mains is the only one I would recommend. Unless Donna Bell moves to another agent :-DPositiveProfessionalism, Value

Vicky · 28 August 2022 · Sarah Mains Whickham

★★★★★ 5/5

Google

I called Sarah Mains to check out a property I was interested in, but instead I was sent to voice mail and they promised to call me back. And they did, even if it was to inform me that the property was already rented out. I know that replying back is just a simple expectation, but nonetheless I'd like to make my efforts to applaud for that after I was treated with no replies several times from other agencies.

Ayumu · 15 August 2022 · Sarah Mains Jesmond