5/5
GoogleConsistently excellent communication and guidance from every staff member I was in contact with with throughout the process. Prospective tenants were well vetted, and the property was let to suitable applicants very quickly.
Trusted Agent profile
Sarah Mains reviews
★★★★★
1,652 reviews across 4 offices and 1 platform
Sarah Mains has 1,652 reviews across four offices (Low Fell, Jesmond, Gosforth and Whickham) and 1 platform, rated 4.7 out of 5 overall. Sarah Mains has the most, 820. Checked 9 October 2026.
1,652
Reviews on Google
All 4 offices
Our offices
Sarah Mains's four offices, most reviewed first. Each has its own page.
- Sarah Mains4 Beaconsfield Road, NE9 5EU820 reviews · 820 on Google (4.7)10 in the last 90 days
- Sarah Mains18c Osborne Road, NE2 2AD408 reviews · 408 on Google (4.8)7 in the last 90 days
- Sarah Mains75 High Street, NE3 4AA405 reviews · 405 on Google (4.8)7 in the last 90 days
- Sarah Mains8 -10 The Square, NE16 4JB281 reviews · 281 on Google (4.7)7 in the last 90 days
Awards
Trusted Agent 2026 results for Sarah Mains. Each award is assessed separately from the review sites.
- PlatinumSarah Mains, Tyne & WearTrusted Agent 2026 · National position 222
- GoldSarah Mains, Tyne & WearTrusted Agent 2026 · National position 548
- GoldSarah Mains, Tyne & WearTrusted Agent 2026 · National position 585
- Trusted AgentSarah Mains, Tyne & WearTrusted Agent 2026 · National position 1860
Latest reviews from every Sarah Mains office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Many thanks for leaving a five star Google rating Maya. Sarah Mains
5/5
GoogleOverall, it was a really positive experience from start to finish. Communication was smooth, the process was clear, and everything felt well organised. Any questions I had were answered quickly, and the service was consistently professional. I appreciated the attention to detail and would definitely recommend this to others.
5/5
GoogleI have been a tenant for 6 months and it has been a lovely experience. All questions have been answered quickly and with great communication. They are easy to contact and all staff are always very friendly.
Agent replied · 13 April 2026
We really appreciate you taking the time to leave this lovely review Eva - thank you. Sarah Mains
5/5
GoogleRating only, no written review.
Agent replied · 23 June 2026
Many thanks for your five star rating Errol. Sarah Mains
5/5
GoogleI had a very good experience with Sarah Mains in finding somewhere to live. Lucas Warnock was the person to show me around the house and helped me find somewhere to live. I would recommend anyone who is looking to rent a house to use Sarah Mains. It is a good Estate Agent with professional staff.
Agent replied · 23 June 2026
Many thanks for taking the time to leave this great review for Lucas, he is delighted with your comments. Sarah Mains
5/5
GoogleSarah Mains have been great from start to present in terms of explaining the rental process to me and the delivery of the service. I would absolutely recommend them for property listing and management of rentals.
Agent replied · 16 January 2026
Many thanks for leaving us a five star rating Georgia. Sarah Mains
5/5
GoogleScott Thomas was incredibly professional, direct and reasonable when it came to renting my home. This made the process flow very easily and without worry. I would highly recommend Sarah Mains Lettings and to Scott’s expertise within there rental team. Thank you
Agent replied · 30 March 2024
Thank you for your review Noah, it was great to read and Scott is really happy with your comments. Sarah Mains
5/5
GoogleGreat service from this brance staff are excellent
5/5
Googlehelpful, accomodating
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Many thanks for your five star Google rating Christine. Sarah Mains
5/5
GoogleGreat experience selling a house through Saran Mains. All staff have been super helpful abd made the process easier and less stressful. From initial valuation, to viewings and sales, negotiating a fair price to after sales. Great experience and would fully recommend
5/5
GoogleI’ve had an outstanding experience with Sarah Mains, and I can’t recommend them enough! Their service has been exceptional from start to finish, always professional, responsive, and incredibly helpful. A special thank you to Phil Hunt, the tenancy manager, whose support and guidance made everything seamless. His attention to detail, prompt communication, and willingness to go the extra mile truly set him apart. If you’re looking for a reliable and efficient Estate and Letting agency, this is the one and only to trust!
Agent replied · 13 April 2026
Phil is delighted with your wonderful review, many thanks for taking the time to write this. Sarah Mains
5/5
GoogleWe have been a client of Sarah Mains for over ten years. We’ve always been very impressed with Phil Hunt’s professionalism, diligence and friendliness. He has always been very prompt and attentive when dealing with us, extremely professional & understanding, friendly and very helpful. Our dealings with Phil have always left us feeling that the situation was resolved both in a timely and fair manner. We look forward to a continuing relationship with Phil at Sarah Mains for years to come.
Agent replied · 13 April 2026
That's a wonderful review for Phil. Thank you for your continued custom Terry, I really do appreciate it. Sarah Mains
5/5
GooglePhil is always helpful if we need anything he is quick to respond to any questions by email and always rings back if I request a call from him. He’s really friendly too
Agent replied · 13 April 2026
That's great, thank you Lorraine. Phil is delighted with your comments. Sarah Mains.
5/5
GoogleThis is an efficiently run company which communicates well.
Agent replied · 13 April 2026
Many thanks for taking the time to leave your review Sue, we really do appreciate it. Sarah Mains
5/5
GoogleThey were very friendly and very efficient!
Agent replied · 13 April 2026
That's great Chris! Many thanks for taking the time to leave your review. Sarah Mains
5/5
GoogleI particularly want to personally thank Paul Anderson who has been an amazing agent since I handed my properties to Sarah Mains. Paul has gone above and beyond with regards the managing of my Properties . Such an exceptional human being. Sarah Mains - you should be very proud of this wonderful member of staff.
Agent replied · 13 April 2026
What a fabulous review for Paul, many thanks for taking the time to do this Jane, we do appreciate it. Sarah Mains
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Many thanks for leaving a five star Google rating Lucy. Sarah Mains
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Many thanks for leaving a five star Google rating Rachael. Sarah Mains
5/5
GoogleI have had such a pleasant experience with everyone. Elliot Scott has been incredible through this journey, he has always kept me up to date and if I had an enquiry I would receive a response quickly. I would highly recommend Sarah Mains!
5/5
Googleelliot was brilliant with my recent rented property. kept in touch and was very quick at responding to my many emails.
5/5
GoogleGreat service from Paul Anderson and the rest of the Sarah Mains team. Thank you!
5/5
GoogleI have been dealing with Elliot when putting my application in , he has been a huge help and made the process so easy for me , highly recommended
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Sarah Mains
How many reviews does Sarah Mains have?
Sarah Mains has 1,652 reviews across its four offices, rated 4.7 out of 5 overall: 1,652 on Google. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Which Sarah Mains office has the most reviews?
Sarah Mains has the most, with 820 reviews rated 4.7 out of 5, followed by Sarah Mains with 408.
Where are Sarah Mains's offices?
Sarah Mains, 4 Beaconsfield Road NE9 5EU; Sarah Mains, 18c Osborne Road NE2 2AD; Sarah Mains, 75 High Street NE3 4AA; Sarah Mains, 8 -10 The Square NE16 4JB.
Has Sarah Mains won any awards?
Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Platinum; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Trusted Agent.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.