Trusted Agent profile · Tyne & Wear
★★★★★
1,652 reviews across 4 offices and 1 platform
Sarah Mains has four offices, in Low Fell, Jesmond, Gosforth and Whickham (Tyne & Wear). Together they have 1,652 reviews on 1 platform, rated 4.7 out of 5 overall.
1,652
Reviews on Google
All 4 offices
Sarah Mains's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHi i have only used Sarah Mains once but I was very impressed by their staffs efficiency and friendliness. I must applaud the attitude and helpfulness of Lindsey, Chloe and Lucas. In the end I did not proceed with them as my circumstances …
Even though you didn't proceed with us it was still great to read your fabulous review Chris. The lettings team are delighted with your comments. Sarah Mains
5/5
GoogleFantastic service provided, an extremely professional approach from the offset. Would highly recommend.
That's wonderful David, many thanks for your review and for your recommendation. Sarah Mains
5/5
GoogleExcellent service, very proactive throughout all dealings.
Many thanks for taking the time to leave this lovely review Andrew. Sarah Mains
5/5
GoogleProfessional and exceptional with communication. Highly recommend.
That's fabulous Mark! Many thanks for your review and for your recommendation. Sarah Mains
5/5
GoogleProfessional, friendly service from Chantel and the team at Sarah Mains Whickham.
Many thanks Leanne, Chantel and the Whickham team are delighted with your lovely comments. Sarah Mains
5/5
GoogleI recently purchased a flat in Newcastle . Sarah Mains in Jesmond were the estate agents dealing with the purchase. They were polite, friendly, efficient and responsive. If I was not not able to contact the person dealing with my sale, they would always promise to call back and did keep that promise. I thank all the staff at Sarah Mains for their help in getting the purchase completed. Regards Ajay Ramachandran
I was delighted to read your great review Ajay, many thanks for taking the time to write this. Sarah Mains
5/5
GoogleSarah Mains has been absolutely fantastic from the beginning of my house buying journey to the very end. All of the staff that dealt with the sale of Bellister Grove have been super friendly and professional. Special shout out to Donna from Chappel House branch who presented me with a lovely house warming gift and gave me her in depth advice about the property. If I’m ever looking to buy another property or sell a property I will only go to Sarah Mains. Thank you so much for an extremely smooth experience.
It was great to read your fabulous review Shaf. Donna and the Newcastle team are delighted with your comments. Many thanks Sarah Mains
5/5
GoogleI sold my property through Sara Mains and had a first class service all the staff were excellent I would like to give a special shout out to Donna in sales progression she keep me updated at every stage and always got back to me if I had any questions she made the whole process stress free and I would highly recommend using Sarah Mains.
Many thanks for taking the time to leave this great review and for the special mention for Donna. We really do appreciate it Ben. Sarah Mains
5/5
GoogleI had to deal with Sarah Mains , Jesmond recently for the purchase of a flat in Jesmond. The staff were polite, friendly , responsive and always willing to help. There were occassions when I could not get the person dealing with the purchase but they always made it a point to call me back. Thank you team. Regards Ajay Ramachandran
This is a lovely review Ajay, many thanks for taking the time to write this we do appreciate it. Sarah Mains
5/5
GoogleI had to deal with Sarah Mains , Jesmond recently for the purchase of a flat in Jesmond. The staff were polite, friendly , responsive and always willing to help. There were occassions when I could not get the person dealing with the purchase but they always made it a point to call me back. Thank you team. Regards Ajay Ramachandran
This is a lovely review Ajay, many thanks for taking the time to write this we do appreciate it. Sarah Mains
5/5
GoogleI sold my property through Sara Mains and had a first class service all the staff were excellent I would like to give a special shout out to Donna in sales progression she keep me updated at every stage and always got back to me if I had any questions she made the whole process stress free and I would highly recommend using Sarah Mains.
Many thanks for taking the time to leave this great review and for the special mention for Donna. We really do appreciate it Ben. Sarah Mains
5/5
GoogleSarah Mains has been absolutely fantastic from the beginning of my house buying journey to the very end. All of the staff that dealt with the sale of Bellister Grove have been super friendly and professional. Special shout out to Donna from Chappel House branch who presented me with a lovely house warming gift and gave me her in depth advice about the property. If I’m ever looking to buy another property or sell a property I will only go to Sarah Mains. Thank you so much for an extremely smooth experience.
It was great to read your fabulous review Shaf. Donna and the Newcastle team are delighted with your comments. Many thanks Sarah Mains
5/5
GoogleSarah mains have been the absolute best when it comes to helping sell my parents house. The staff are very friendly and efficient.
5/5
GoogleRecently used Sarah Mains to move into a new home and everyone we spoke to was quick to reply and happy to help, huge thanks to Lyndsey for all her help
5/5
GoogleThe whole team at Sarah Mains have been friendly, polite, helpful, responsive and professional in dealing with the sale of my property, making it an incredibly stress free experience!
5/5
GoogleEveryone I encountered at Sarah Mains Low Fell was very friendly and professional. I would especially like to thank Lindsey, who was incredibly helpful, understanding and always responded quickly to any questions I had.
5/5
GoogleRating only, no written review.
5/5
GoogleSarah Mains were exceptional throughout the whole process, they are in a different league to their competitors. When we decided to sell our house we obtained 5 different valuations. Some didn't bother to view the house before giving their valuation and didn't seem overly bothered. Jacob came, clearly cares about what he does, developed a strategy for selling with us, organised amazing photos and video. His communication was excellent throughout. Not only that, everyone we spoke to or handled our case was amazing. Kelly was always prompt, friendly and extremely efficient. Donna was also great to speak to and a huge asset when times got slightly difficult. I was often hearing information from the team at Sarah Mains before hearing it from my solicitor. I couldn't recommend Sarah Mains enough. There's a brilliant team there operating a different model to their competitors...and it's clearly to their advantage. Thank you to the team at SM.
5/5
GoogleWe decided to sell our home with Sarah Mains as we were very impressed with the initial communication and how quick they booked our valuation and photos in. Amy Caine came to value our home and was brilliant, really knowledgeable and friendly! Jane Toberty-Bland has been keeping me updated weekly on the sale and purchase side of things and has been amazing!
5/5
Google"I had a fantastic experience with this letting agent. They were professional, responsive, and genuinely helpful throughout the entire process. They made finding and securing my new home easy and stress-free. Communication was clear and timely, and they went above and beyond to ensure everything ran smoothly. I highly recommend their services to anyone looking for a reliable and friendly letting agent."
That's great Blossom, we really appreciate you taking the time to leave your review for our lettings team. Sarah Mains
5/5
GoogleI used Sarah mains to put my house on the market, Amy came round and explained everything fully , she was very professional and the price she gave was good, photos and video were done within a week and a successful offer was received, I …
That's a great review Kelly. Thank you so much for taking the time to leave this review for Amy and the Low Fell team. Sarah Mains
5/5
GoogleEvery team member from low Fell office have been great!! Making moving easier
Thank you Maxine! We really appreciate you taking the time to leave a review for us. Sarah Mains
5/5
GoogleVery professional outfit, with highly knowledgeable and hardworking staff.
I was delighted to read your review Michael, many thanks for taking the time to write this. Sarah Mains
5/5
GoogleThe Agents are very friendly and efficient and you are always kept up to date with progress without having to ask.
Many thanks for your five star review Michael, we really do appreciate it. Sarah Mains
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Sarah Mains has 1,652 reviews across its four offices, rated 4.7 out of 5 overall: 1,652 on Google.
Low Fell has the most, with 820 reviews rated 4.7 out of 5, followed by Jesmond with 408.
Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Platinum; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Trusted Agent.
