Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe recently sold our property through Sarah Mains Estate Agents and had a fantastic experience from start to finish. The whole team was professional, responsive, and incredibly helpful throughout the entire process. Communication was excellent at every stage, and they made what can often be a stressful experience feel smooth and well managed.
Their knowledge of the market and attention to detail really stood out, and we always felt confident that our sale was in good hands. We would highly recommend Sarah Mains to anyone looking to buy or sell a property. Thanks again to the team for all your hard work and support!
Paul · 23 May 2026 · Sarah Mains
★★★★★ 5/5
GoogleI would like to give Donna Bell an excellent for the professional service and advice during our sale. She was always there to provide feedback and support. Thankyou Donna
Linda · 23 May 2026 · Sarah Mains
★★★★★ 5/5
GoogleSarah mains have been excellent from Emma who valued my house to the amazing chantel who kept us updated every step. Great firm and always look to value at the right price,. Thanks again
Robert · 22 May 2026 · Sarah Mains
Agent replied · 22 August 2026
Many thanks for taking the time to leave this great review for Emma and Chantel - we really do apprecaite it.
Sarah Mains
★★★★★ 5/5
GoogleJane (sales progression) has been amazing throughout, she has been a reliable point of contact and has been quick and knowledgable with resolving any issues encountered throughout the process of buying a property, we can’t thank you enough!
Matty · 22 May 2026 · Sarah Mains
Agent replied · 22 August 2026
That's great to know Matty, Jane really does appreciate your lovely review, many thanks.
Sarah Mains
★★★★★ 5/5
GoogleWow what can I say ! Jane in the office has been outstanding on getting my house move completed, she updates you at every opportunity, listen to what you have to say and all in all she has done her best if not more than her best ,
Well done and keep up the great work x
Lisa · 22 May 2026 · Sarah Mains
Agent replied · 22 August 2026
Thank you for your wonderful review Lisa, Jane is delighted with your comments.
Sarah Mains
★★★★★ 5/5
GoogleI've had consistently excellent service from the Sarah Mains team, in partiuclar from Phil and Claire. The team are proactive, responsive and transparent in all my dealings with them as a landlord. I highly recommend to anyone looking to work with a lettings agent.
Robert · 22 May 2026 · Sarah Mains
Agent replied · 22 August 2026
That's a great review Robert! Many thanks, we really do appreciate it.
Sarah Mains
★★★★★ 1/5
GoogleI have had an awful experience with a property let out next door via Sarah Mains. I would consider this if you are mindful of your neighbours who will be next door to your tenants. …
Claire · 22 May 2026 · Sarah Mains
Agent replied · 22 August 2026
I am concerned to read your review Claire. I would be grateful if you could call our Customer Services Department on 0191 2390815 so that we can discuss this with you.
Sarah Mains
★★★★★ 5/5
GoogleGreat service from the team… special thanks to Claire Morris for her prompt action regards my invoices 😁 …
Michael · 22 May 2026 · Sarah Mains
Agent replied · 13 April 2026
Many thanks for your five star Google rating Michael.
Sarah Mains
★★★★★ 5/5
GoogleExcellent service managing my flat for me. Claire Morris is very helpful and responsive
Robin · 22 May 2026 · Sarah Mains
Agent replied · 22 August 2026
Thank you for taking the time to leave your review Robin, Claire is delighted with your great comments.
Sarah Mains
★★★★★ 5/5
GoogleMy letting process with Sarahmains Estate Agent was very smooth and hassle free. They are so organised and very responsive. Special thanks to Lindsey Donaldson, the agent who handled my entire letting from the viewing of the property to my …
Andrew · 23 April 2026 · Sarah Mains
★★★★★ 5/5
GoogleI had an excellent experience with Sarah Mains Estate & Letting Agents Newcastle. The team was professional, friendly, and highly efficient, making the entire process smooth and stress-free. They were always available to answer my questions and kept me fully informed at every stage.
What really stood out was their attention to detail and commitment to providing outstanding service. Everything was handled with care, and their communication was clear and consistent throughout.
I would highly recommend Sarah Mains Estate & Letting Agents Newcastle to anyone looking for reliable and dedicated property professionals. A well-deserved five-star review!
Siam · 8 April 2026 · Sarah Mains
★★★★★ 5/5
GoogleI had an excellent experience with Sarah Mains Estate & Letting Agents Newcastle. The team was professional, friendly, and highly efficient, making the entire process smooth and stress-free. They were always available to answer my questions and kept me fully informed at every stage.
What really stood out was their attention to detail and commitment to providing outstanding service. Everything was handled with care, and their communication was clear and consistent throughout.
I would highly recommend Sarah Mains Estate & Letting Agents Newcastle to anyone looking for reliable and dedicated property professionals. A well-deserved five-star review!
Siam · 6 April 2026 · Sarah Mains
★★★★★ 5/5
GoogleI had a fantastic experience with Sarah Mains Estate and Letting Agents in Whickham. The team was professional, approachable, and extremely helpful throughout the entire process. They made everything clear and straightforward, which really took the stress out of it.
Their communication was excellent, always keeping me updated and responding quickly to any questions I had. It was clear they genuinely care about providing a high level of service and ensuring everything runs smoothly.
I would highly recommend Sarah Mains to anyone looking for a reliable and efficient estate and letting agent. A truly five-star experience!
Siam · 6 April 2026 · Sarah Mains
★★★★★ 5/5
GoogleAll the staff at Sarah Mains Whickham have been great letting my property quickly and professionally. I will definately use Sarah Mains again.
James · 6 April 2026 · Sarah Mains
★★★★★ 5/5
GoogleElliot has been extremely professional and attentive, such a smooth and fast process compared to other agencies I have dealt with. Thank you.
C · 1 April 2026 · Sarah Mains
★★★★★ 5/5
GoogleWe really appreciate Elliot’s help. He made our move smooth and stress-free!
Alia · 1 April 2026 · Sarah Mains
★★★★★ 5/5
GoogleElliot has been extremely professional and attentive, such a smooth and fast process compared to other agencies I have dealt with. Thank you.
C · 30 March 2026 · Sarah Mains
★★★★★ 5/5
GoogleWe really appreciate Elliot’s help. He made our move smooth and stress-free!
Alia · 30 March 2026 · Sarah Mains
★★★★★ 5/5
GoogleSarah Mains have been managing our rental properties in the Gateshead area since 2012. During that time they have found suitàble new tenants for us, managed changeovers, arranged relevant gas/electrical checks etc, sorted out all financial …
Ann · 22 March 2026 · Sarah Mains
★★★★★ 5/5
GoogleTo start, this 5-star review is for Jayne TB at the Lower Fell branch, not for Sarah Mains as a whole (I have issues with the company performance in the early stages of the process). …
M · 22 March 2026 · Sarah Mains
★★★★★ 5/5
GoogleWe’ve had an excellent experience with Sarah Mains managing the letting of our property. They are professional, responsive, and very knowledgeable about the rental market. …
R · 22 March 2026 · Sarah Mains
★★★★★ 5/5
GoogleJane singlehandledly kept me sane during this sale. She was an angel and a godsend and whatever she is being paid for her services, it is not enough. When it eventually comes time for me to sell, I will seek out Sarah Mains solely because of how professional, courteous, forthright and considerate Jane has been during our purchase.
Amanda · 20 March 2026 · Sarah Mains
★★★★★ 5/5
GoogleAn extremely professional and friendly service, would recommend to anyone wanting to sell a house. Thank-you so much for all your help and support
Jon · 13 March 2026 · Sarah Mains
★★★★★ 5/5
GoogleThey done my documentation very quickly like with in 2 to 3 days and then i got the keys with in 4 days of the process started. Im really happy of their customer service and the commitment
Prasathcic · 13 March 2026 · Sarah Mains
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
