5/5
GoogleExcellent service
Trusted Agent profile
Sarah Mains reviews
★★★★★
1,652 reviews across 4 offices and 1 platform
Sarah Mains has 1,652 reviews across four offices (Low Fell, Jesmond, Gosforth and Whickham) and 1 platform, rated 4.7 out of 5 overall. Sarah Mains has the most, 820. Checked 9 October 2026.
1,652
Reviews on Google
All 4 offices
Our offices
Sarah Mains's four offices, most reviewed first. Each has its own page.
- Sarah Mains4 Beaconsfield Road, NE9 5EU820 reviews · 820 on Google (4.7)10 in the last 90 days
- Sarah Mains18c Osborne Road, NE2 2AD408 reviews · 408 on Google (4.8)7 in the last 90 days
- Sarah Mains75 High Street, NE3 4AA405 reviews · 405 on Google (4.8)7 in the last 90 days
- Sarah Mains8 -10 The Square, NE16 4JB281 reviews · 281 on Google (4.7)7 in the last 90 days
Awards
Trusted Agent 2026 results for Sarah Mains. Each award is assessed separately from the review sites.
- PlatinumSarah Mains, Tyne & WearTrusted Agent 2026 · National position 222
- GoldSarah Mains, Tyne & WearTrusted Agent 2026 · National position 548
- GoldSarah Mains, Tyne & WearTrusted Agent 2026 · National position 585
- Trusted AgentSarah Mains, Tyne & WearTrusted Agent 2026 · National position 1860
Latest reviews from every Sarah Mains office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleMy first time selling a house. Everyone I dealt with at Sarah Mains was friendly and knowledgeable. All costs were clearly explained and the sale went through really quickly, which was great. I would highly recommend using Sarah Mains.
5/5
GoogleLucas at sarah mains was helpful throughout, helping me to select a new home. Contact was regular so I always knew what was going on. Glad I chose sarah mains, thanks Lucas!
5/5
GoogleA really straight forward and professional sales service. Karen from sales progression was an absolute star through a very stressful time, she went above and beyond to help keep things on track, her excellent communication helped reassure me along the way. Highly recommend!
Agent replied · 20 March 2026
Many thanks for this fabulous review Jessica, Karen really does appreciate your comments. Sarah Mains
5/5
GoogleLucas was brilliant let my property fast and efficiently thank you for referring me and thanks to team aswell great job.
5/5
GoogleI’m so pleased Elliot was the person I dealt with at Sarah Mains, from start to finish he has been a huge help. My emails were answered promptly and I never felt as though I had to chase anything up. Elliot was happy to answer all my queries and reassured me during the reference process which really settled my nerves. My past experience of dealing with estate agents really made me dread going through it all again, but I would highly recommend Sarah Mains thanks to Elliot’s fantastic efficient service.
5/5
GoogleSold my house, sales were good, after sales lacked communication no updates for the 3 months unless we contacted them. This was until our after sales contact was changed a couple of weeks before the move.
5/5
GoogleFab!!
5/5
GoogleThe only estate agent locally that I would recommend. Sarah Mains charges more than some others but, I would say, is worth the extra.
5/5
Googlehelpful, accomodating
Agent replied · 20 March 2026
Thank you Marcus, we really do appreciate your review. Sarah Mains
5/5
GoogleWhen we viewed the property, we had a walk through with Ethan. He allowed us the space we needed to look through the property but was also helpful when we had questions. Anything he didn't know he found out and communicated it to us through email.
5/5
GoogleFantastic service.
Agent replied · 20 March 2026
That's great to read Dorothy - many thanks for taking the time to leave your review. Sarah Mains
5/5
GoogleSarah Mains is the most professional letting agency out there, As a tenant from start to finish I have had great support from the agency on each and every thing. They always have a video of the property there are letting which makes it super easy to understand the property. The maintainence is top-notch.
5/5
GoogleA totally worry free service and experience provided by a very professional company
5/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Many thanks for your five star Google rating Tracey. Sarah Mains
5/5
GoogleExcellent landlord services
Agent replied · 20 March 2026
Thank you Peter, we really do appreciate your review. Sarah Mains
5/5
GoogleWe have had a very positive experience with Sarah Mains acting on behalf of our landlord. The service has consistently been professional, responsive and well-managed. In particular, Phil Hunt has been excellent to deal with. He is approachable, proactive and always follows through on actions promptly. Communication is clear and efficient, and any queries or issues are handled quickly and with a practical, solutions-focused approach. It makes a real difference working with an agency that is organised, reliable and genuinely committed to supporting tenants. I wouldn’t hesitate to recommend them based on our experience.
Agent replied · 20 March 2026
Thank you for your great review Ellie, Phil really does appreciate your comments - thank you. Sarah Mains
5/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Many thanks for your five star Google rating Andrew. Sarah Mains
5/5
GoogleSarah Mains Residential ls an above average property management company that l can not recomend highly enough All staff are helpfull and professional at al times.
5/5
GoogleAn extremely professional and friendly service, would recommend to anyone wanting to sell a house. Thank-you so much for all your help and support
5/5
GoogleThey done my documentation very quickly like with in 2 to 3 days and then i got the keys with in 4 days of the process started. Im really happy of their customer service and the commitment
5/5
GoogleSarah Mains have been great from start to present in terms of explaining the rental process to me and the delivery of the service. I would absolutely recommend them for property listing and management of rentals.
Agent replied · 20 March 2026
Many thanks for leaving us a five star rating Georgia. Sarah Mains
5/5
GoogleConsistently excellent communication and guidance from every staff member I was in contact with with throughout the process. Prospective tenants were well vetted, and the property was let to suitable applicants very quickly.
5/5
GoogleA big thank you to the Jesmond Branch for your help, especially Lucy who went out of her way to support viewings at a very busy time for us.
Agent replied · 13 April 2026
Many thanks for your review Maddie, I know that Lucy is thrilled with your comments. Sarah Mains
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Sarah Mains
How many reviews does Sarah Mains have?
Sarah Mains has 1,652 reviews across its four offices, rated 4.7 out of 5 overall: 1,652 on Google. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Which Sarah Mains office has the most reviews?
Sarah Mains has the most, with 820 reviews rated 4.7 out of 5, followed by Sarah Mains with 408.
Where are Sarah Mains's offices?
Sarah Mains, 4 Beaconsfield Road NE9 5EU; Sarah Mains, 18c Osborne Road NE2 2AD; Sarah Mains, 75 High Street NE3 4AA; Sarah Mains, 8 -10 The Square NE16 4JB.
Has Sarah Mains won any awards?
Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Platinum; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Trusted Agent.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.