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Samuel Estates reviews in London

4.6

★★★★★ Excellent

476 reviews across 3 offices and 3 platforms

www.samuelestates.com

Samuel Estates has three offices, all in London. Together they have 476 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

424

Reviews on Google

All 3 offices

Facebook logo

3.7 / 5

46

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

6

Reviews on View Agents

All 3 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Samuel Estates's three offices, most reviewed first. Each has its own page.

Latest reviews from every Samuel Estates office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Thank you so much to Chi for the highly professional and reliable service he has provided for our first move. Whenever we have had an issue, Chi has dealt with this quickly and solved any problems with ease. I would highly recommend his services to anybody. A fantastic service that ensured the smooth transition into our first new home.PositiveQuality

Amy · 28 August 2021 · Samuel Estates London (45 Bedford Hill)

Agent replied

Thank you Amy for leaving a review. We're thrilled that you recommend us and that you found the process smooth! We hope you have settled in well :-)

5/5

Google

I have been letting my property through Samuel Estates for many years now. The team are professional, friendly and always make you feel like you are being properly looked after. Highly recommended!PositiveResponsiveness, Quality, Professionalism

The · 28 August 2021 · Samuel Estates London (45 Bedford Hill)

5/5

Google

After having horrible experiences renting at university, we're grateful for the attentive support we've had in finalising our tenancy. Daniel has been incredibly helpful, professional and taken the stress out of the process. We're excited to move into our new home and confident that any future problems will be managed well!

Emma · 26 August 2021 · Samuel Estates London (30 Watermill Way)

Agent replied

Thank you for the cracking review Emma, we'll be sure to pass on the feedback to Daniel. We love a smooth process for out tenants. We hope that you enjoy your new home. All the best, Samuel Estates

5/5

Google

Excellent experience. Efficient and well oiled tenancy process from start to finish. Yohana in particular was excellent and a pleasure to deal with. Would recommend!PositiveResponsiveness, Quality, Professionalism, Value

Haaris · 25 August 2021 · Samuel Estates London (30 Watermill Way)

Agent replied

Thank you for the review Haaris, we're glad you found the our lettings process slick. Thanks for choosing us :-)

5/5

Google

Samuel Estates have been managing a property for me for the last 3 years. The service I have received from them has been excellent and I highly recommend them.PositiveProfessionalism

Steve · 25 August 2021 · Samuel Estates London (30 Watermill Way)

Agent replied

Many thanks for the review and recommendation Steve, it is very much appreciated :-)

5/5

Google

We are very grateful for the inordinate amount of help we had during a sale we had to make for a departed relative. Unexpected problems were handled calmy and speedily for us and communication was good and effective at keeping the process moving against the odds at times. Definitely an agency to recommend.PositiveResponsiveness, Professionalism

K · 25 August 2021 · Samuel Estates London (30 Watermill Way)

Agent replied

Many thanks for the review Kyran. We're really happy that we could progress your sale for you. We do alway strive to go above and beyond. All the best from us and thanks again for leaving a review. Best wishes, Sakis

5/5

Google

What can I say?! Samuel Estates sold my house, fuss free, in a pandemic! As an estate agent of 15 years I can have overly fussy, high standards but Paul and team dealt with what could have been a total nightmare swiftly and got it over the line. Highly recommend. Thank you all so much for making it so easy. Happy Christmas!!! Jo.PositiveResponsiveness, Quality, Professionalism, Value

Joanne · 25 August 2021 · Samuel Estates London (30 Watermill Way)

5/5

Google

We had a very good experience with Samuel Estates! Yohana, specially, has been always very polite, professional and always act fast whenever we had an issue with the flat. I would certainly recommend them! Thank you, guys!PositiveResponsiveness, Professionalism

Fernanda · 25 August 2021 · Samuel Estates London (30 Watermill Way)

Agent replied

Thank you for stopping by and leaving a review Fernando. Your comments are extremely appreciated. All the best and thanks again for choosing Samuel Estates :-)

5/5

Google

A huge thank you to Yohana and the rest of the team at Samuel Estates Colliers Wood. We lived in a property managed by them for 4 years, and the service was always easy, efficient, and polite. Would definitely rent through Samuel Estates again!PositiveResponsiveness, Quality, Professionalism

Sarah · 25 August 2021 · Samuel Estates London (30 Watermill Way)

Agent replied

Hi Sarah, thank you so much for the review and the kind feedback and the recommendation. We will be sure to pass on your feedback to the team. Thanks again, Samuel Estates.

5/5

Google

Would highly recommend Samuel estates - Paul and Nick were extremely helpful and went out of their way to help in our home search. Like many agents who I found persistent and didn't listen, Samuel estates were professional and made our experience much easier & tailored to our requirements. I would highly recommend them when considering buying or selling your property.PositiveResponsiveness, Quality, Professionalism, Value

Jacy · 25 August 2021 · Samuel Estates London (30 Watermill Way)

Agent replied

Thank you so much for the review Jacy :-)

5/5

Google

We rented through Samuel Estates in Colliers Wood and dealt with Yohana Gabanes as our Property Manager who was amazing. She was always quick to respond to things and helped deal with any issues that arose during our tenancy. Our checkout was smooth and hassle free. We are so happy to have her again as our property manager for our current tenancy :)PositiveResponsiveness, Quality, Professionalism

Abinash · 25 August 2021 · Samuel Estates London (30 Watermill Way)

Agent replied

Many thanks for stopping by and leaving us a review Abinash. We're really happy that you found the process smooth and hassle-free, it's what we aim to do here at Samuel Estates. All the best and thanks again. Best wishes, Samuel Estates.

5/5

Google

I have been using Samuel Estates for the last 11 years both as a renter and a landlord. In all that time they have been utterly professional in their approach. They are straight-forward in their approach, prompt with their responses and efficient and effective when managing issues relating to the properties. They have a clear focus on maintaining high standards when managing properties, and take as much care with small matters as well as large. I would not hesitate in recommending their services.PositiveResponsiveness, Quality, Professionalism, Value

Siri1175 · 25 August 2021 · Samuel Estates London (30 Watermill Way)

Agent replied

Thank you so much for stopping by and leaving us a review!

5/5

Google

A great big thank you to Jessica at Samuel Estates Colliers Wood for all her help. She was so responsive and helpful through the process of renting a property and made it very stress free.

Aimee · 17 August 2021 · Samuel Estates London (30 Watermill Way)

Agent replied

Hi Aimee, many thanks for stopping by and leaving us a review. We'll be sure to pass on your kind words and praise to Jess. Making the lettings process stress-free is what we are all about. Thanks, Sakis

5/5

Google

Over the last few weeks I have dealt with Ryan and Daniel from the lettings team who were fantastic from the get go. Polite, professional, stayed in touch with regular updates.

Chris · 11 July 2021 · Samuel Estates London (30 Watermill Way)

Agent replied

Thank you for the review Chris. We're thrilled that you are delighted with the service you received. We'll be sure to pass on your feedback to Ryan and Daniel. Thanks again, Samuel Estates

5/5

Google

Had a very good experience and I believe that was only possible thanks to the professionalism and amazing care Jessica put into helping us. We can not thank her enough. I highly recommend asking for Jessica. THANK YOU 😊PositiveResponsiveness, Professionalism

Benjamin · 20 June 2021 · Samuel Estates London (45 Bedford Hill)

Agent replied · 19 June 2024

Hi Benjamin, many thanks for stopping by and leaving us a review! The pleasure was all ours. We'll be sure to pass on your feedback to Jessica, we're thrilled that we could help. All the best, Samuel Estates :-)

5/5

Google

We have been clients of Samuel Estaes for over 10 years now, they have always provided excellent advice followed up by good results. I highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Adam · 20 June 2021 · Samuel Estates London (45 Bedford Hill)

5/5

Google

As a private Landlord I have instructed Samuel Estates over many years to let my flats in Clapham and Balham. I have always found them to be highly professional, fast to react and extremely helpful. I would have no hesitation in recommending Samuel Estates to other landlords. I would add that their virtual tour of the properties has been fantastic through covid and resulted in top rents being achieved. regards Chris Freer-SmithPositiveResponsiveness, Quality, Professionalism, Value

Harriet · 20 June 2021 · Samuel Estates London (45 Bedford Hill)

5/5

Google

We recently found a new property with Samuel Estates through Stefano. Stefano was very responsive and extremely patient with all our queries and questions, making it a seamless and reassuring experience. We would definitely recommend Samuel Estates to anyone looking for a new rental property in SW London.PositiveResponsiveness, Professionalism

Charlie · 20 June 2021 · Samuel Estates London (45 Bedford Hill)

Agent replied · 19 June 2024

Many thanks for the review Charlie and the recommendation :-)

4/5

Google

After nearly 4 years of renting a property through Samuel Estates we can now reflect about our experience with them as a Letting Agent. Throughout our tenancy, all issues were responded to efficiently and effectively as well as being resolved in the end despite any hurdles along the way. The team on the whole are very proactive in their replies and were very helpful throughout our 4 years!PositiveResponsiveness, Professionalism

Sam · 20 June 2021 · Samuel Estates London (45 Bedford Hill)

Agent replied · 19 June 2024

Hi Sam, many thanks for your kind review and for your 4 year loyalty! This is music to our ears. Thank you again. All the best, Samuel Estates :-)

5/5

Google

I worked with Jessica from Colliers Wood office on my first time renting in London (and this country) and she been amazingly helpful. We suspect we are the more demanding kind of renters who needs to know everything about the property in details, Jessica has been patient and responsive throughout the entire process. We are very thankful to have Jessica's help, without which our moving into the country might not be as smooth. Samuel Estates's listings are all high quality ones and they offer complimentary move-in service. Highly recommended.PositiveResponsiveness, Professionalism

Mathew · 20 June 2021 · Samuel Estates London (45 Bedford Hill)

Agent replied · 19 June 2024

Many thanks for the feedback Matthew, we are really happy that we could help make your move smooth and easy. We hope you enjoy the London lifestyle and do let us know how can we can help you further. Thank you so much again for the kind words and we'll be sure to pass on your feedback to Jessica. Many thanks, Samuel Estates

5/5

Google

I was renting flat for 2 years with Samuel Estates and level of support and professionalism which they offer is incredible! They're very nice, polite and working fast with your request, very good in problem solving. My first contact was based in Merton Mills and gentleman who was dealing with our flat was Chi, if you ever would like to rent flat in this area ask for him! I highly recommend this estate agency :)PositiveResponsiveness, Quality, Professionalism, Value

A · 20 June 2021 · Samuel Estates London (45 Bedford Hill)

Agent replied · 19 June 2024

Hi Casa, many thanks for the review and the 5* rating. We're over the moon that you were a tenant with us for two years. We'll also be sure to pass on your kind words to Chi. Thanks again for the recommendation :-)

4/5

Google

After nearly 4 years of renting a property through Samuel Estates we can now reflect about our experience with them as a Letting Agent. Throughout our tenancy, all issues were responded to efficiently and effectively as well as being resolved in the end despite any hurdles along the way. The team on the whole are very proactive in their replies and were very helpful throughout our 4 years!

Sam · 9 June 2021 · Samuel Estates London (45 Bedford Hill)

Agent replied

Hi Sam, many thanks for your kind review and for your 4 year loyalty! This is music to our ears. Thank you again. All the best, Samuel Estates :-)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Samuel Estates

How many reviews does Samuel Estates have?

Samuel Estates has 476 reviews across its three offices, rated 4.6 out of 5 overall: 424 on Google, 46 on Facebook, 6 on View Agents. Company-wide Facebook reviews for Samuel Estates are counted once, not once per office.

Which Samuel Estates office has the most reviews?

London (30 Watermill Way) has the most, with 283 reviews rated 4.5 out of 5, followed by London (45 Bedford Hill) with 218.

Where are the Samuel Estates offices?

The three Samuel Estates offices, by town:

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