1/5
FacebookRating only, no written review.
Agent replied
Hi Orrlaa Kennyy - Sorry to note that you are unhappy with our service, as per the email I have just sent, please give me a call so that we can discuss further. Many thanks. Melanie
Trusted Agent profile
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Samuel Estates reviews
★★★★★
476 reviews across 3 offices and 3 platforms
Samuel Estates has 476 reviews across three offices (London, London and London) and three platforms, rated 4.6 out of 5 overall. Samuel Estates has the most, 283. Checked 9 October 2026.
424
Reviews on Google
All 3 offices
46
Reviews on Facebook
Business-wide
6
Reviews on View Agents
All 3 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Samuel Estates's three offices, most reviewed first. Each has its own page.
Latest reviews from every Samuel Estates office
Newest first, from every platform, with the office each review is about. First names only.
Facebook5/5
View AgentsA reassuringly trustworthy and professional in an age of unscrupulous operators
Pauls' been my agent for about 10 years. Throughout that time he has offered me a consistently exceptional level of service. He is a highly professional individual who listens to his clients and works hard to maintain the highest standards. He' will always pick up the phone - often at great inconvenience to himself and will go the extra mile, getting his team to sort out quickly any issues that invariably crop up. Paul is a great sounding board too when it comes to all things property' related. I would hesitate to use another agent in London and happily recommend him to friends wishing to buy, let or rent out a flat in London.
5/5
GoogleI have been renting my property out through Samuel Estates for several years now. They have always been efficient and professional; the service provided is excellent. I have had experience of other agents that 'claim' to be acting as a managing agent, but actually they didn't know what they were doing or seem to care. Samuel Estates actual do, and they do it well. They have been excellent in dealing with the day to day management, and their resolution of any general repair, maintenance or tenant issues has been quick and painless. Thoroughly recommend them, and they are good value too. A great business and an asset to the local community.
5/5
View AgentsAn easy move
Hastie was very helpful and made our move a smooth and easy one.
5/5
View AgentsHighly recommended!
I have been working with Samuel Estates for over 8 years and can highly recommend them. Samuel estates manage my large property portfolio in London and have also been key in expanding my portfolio. I have entrusted them with full management and they do a fantastic exemplary job. My tenants over the years have also always been very happy. Samuel estates have re defined how an estate agency should be viewed with their trust worthy and highly professional approach.
5/5
View AgentsHastie has been very professional , she has kept us informed during our the rental process, the information she has provided has been quick, useful and helpful. We are very happy to be advised by her in the hard duty of find the perfect house to live. We are totally thankful to her and the agency..
5/5
View AgentsNew tennants
Jessica quickly and professionally found new tennants for our rental flat and sorted the logistics smoothly with almost no input needed from us! Great job!
5/5
View AgentsExcellent service
Hastie has found new tenants for my flat extremely quickly and has communicated with me perfectly throughout, as she always does. Please pass on my thanks.
1/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
5/5
FacebookThanks to Nick and Liam for being straightforward and honest in their dealings with us (and for taking such care with the escape artist cat!). Recommend them to anyone looking to sell their house in SW London.
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
3/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Samuel Estates
How many reviews does Samuel Estates have?
Samuel Estates has 476 reviews across its three offices, rated 4.6 out of 5 overall: 424 on Google, 46 on Facebook, 6 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Which Samuel Estates office has the most reviews?
Samuel Estates has the most, with 283 reviews rated 4.5 out of 5, followed by Samuel Estates with 218.
Where are Samuel Estates's offices?
Samuel Estates, 30 Watermill Way SW19 2RT; Samuel Estates, 45 Bedford Hill SW12 9EY; Samuel Estates, 38 Balham Hill SW12 9EL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.