Trusted Agent profile
Verified
★★★★★
50 reviews across 3 platforms
38 Balham Hill, London SW12 9EL
Part of Samuel Estates, see every office.
Samuel Estates's London office at 38 Balham Hill is rated 4.0 out of 5 across 50 reviews on three platforms, including 6 Google reviews rated 5.0. The 41 Facebook count is for the whole business. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
FacebookPaul and Samuel Estates took over from a previous Agency and what a difference. A true gentleman and professional at the same time. Always willing to help, always available for advice and never an effort to do anything. Really happy to have met you Paul and thank you for everything you have done. I look forward to see your continued success grow from strength to strength. Keep it real and never lose this passion, it's something is missing in the real estate game.
5/5
FacebookI was immediately happy they are truly professionals in customer service, especially Bilal who was very helpful and kind, I recommend this agency
Thank you for the recommendation Raduen!
5/5
FacebookI've been a tenant at the same apartment in Colliers Wood for the last seven and a half years. When I first went into the Samuel Estates Office to enquire about property I was struck by how friendly and helpful everyone was. Throughout my tenancy with Samuels this has continued to be the case. The very few issues there have been during this time have always been dealt with promptly and very efficiently. I have always recommended Samuel Estates and continue to do so.
Thanks Ritchie - it's always wonderful to get great feedback :)
1/5
FacebookRun away from this agency! Nightmare! They just don’t care! Can rain in your house they will tell you to move! Nothing no care for them tenants! Rubbish rubbish agency! Government need to do something about this situation!
5/5
FacebookMy heart can't really express how I feel, they say you can only value what you have a great deal when you get it. I have traded with a few other managers desperately and I lost. I heard binary options trade is changing lives but I never had one until I come across Mrs. MICHELLE MILDRED I received my first profit from her, and I could not still believe it up till today I converted the bitcoins into cash, it's amazing how my story has changed through one single investment with Mrs. MICHELLE MILDRED You can contact her through Email:- Michellemildred@gmail.comWhatsApp:- +1(910)227 4380facebook: Michelle Mildred
5/5
View AgentsHastie has been very professional , she has kept us informed during our the rental process, the information she has provided has been quick, useful and helpful. We are very happy to be advised by her in the hard duty of find the perfect house to live. We are totally thankful to her and the agency..
5/5
FacebookGreat professional service! I have been well looked after by Jessica Martin who was friendly and competent . All of my questions and queries were answered almost immediately. Thanks to Samuel's Estates electronic system it was really easy to complete any paperwork needed for renting. I also used online repair report system which was very simple and again It took seconds to get response from Thomas
So pleased you are happy! Good luck with your new home.
1/5
FacebookWe have had rather urgent problems with our flat since our move in date which was in August 2024, these issues are still currently unresolved due to poor reactivity and lack of urgency from Samuel Estates. Extremely disappointed by the service offered.
5/5
FacebookI came to understand that in forex trading and bitcoin investment if you are not an expert you can't earn good, I met a good expert trader Mrs hendrick jennifer who made me earn $9,000 weekly with $700 to know how she works mail her today on;Please do not forget to mention i recommended You, There will be a referral bonus top up in my account.Via: Email:hendrickjennifer550@gmail.com WhatsApp:+13856454058
5/5
FacebookSamuel Estates have been our property managers for the past 2 years and have been absolutely fantastic. Maria and the team have always been extremely efficient and supportive especially when it came to dealing with any queries/issues we had. Exactly what you want and need from property managers!
5/5
FacebookI have took a lot of risk in forex/binary trading, I have been scammed different times with different account manager I lost close to $7,500 on forex trading, I saw a good recommendation about miss Pamela on review talking about her good investment she have done, Still didn't believe her cause I was ripped severally,I was scared but I gave her a try of $500 BTC, she prove me wrong by giving me my profit after 5 day's of trading,now I'm happy with miss Pamela Shelley, she's legit and trustworthy person,you can give her a try and see contact her withEmail: Pamelashelley26@gmail.com WhatsApp Number : +1 717-473-0620
5/5
GoogleI don’t often write reviews, but felt compelled to in this case. I bought my property through Samuel Estates and then went on to rent it out through them. I have been using them now for over 5 years and the service is impeccable. Paul and …
5/5
GoogleI live outside the UK and have used Samuel Estates over several years to rent and manage my property, then to eventually sell it. They looked after all mine and my tenant property needs. Even went shopping for a mirror for me without extra …
5/5
FacebookWe have let our property through Paul and team since 2010 and we couldn't have asked for a better service. Paul and team are always very responsive and a pleasure to work with. Would highly recommend them as letting and management agents.
5/5
FacebookThanks to Nick and Liam for being straightforward and honest in their dealings with us (and for taking such care with the escape artist cat!). Recommend them to anyone looking to sell their house in SW London.
1/5
FacebookAs a current tenant, I highly recommend not taking a flat managed by Samuel Estates unless you are willing to do repairs yourself and not ask them for any assistance.
I couldn't agree with you more.
1/5
FacebookOverall bad experience. Will definitely avoid in future.
5/5
View AgentsAn easy move
Hastie was very helpful and made our move a smooth and easy one.
5/5
FacebookSamuel Estates have been letting my two apartments for many years and I have been consistently impressed with their service. New tenants are found and processed swiftly and effectively, meaning very little time when the flats are unoccupied. Communication by phone and email is excellent. I would highly recommend them to anyone looking for a flawless property service.
5/5
FacebookI have been a tenant with Samuel Estates agency for about 8 years now and I would definitely recommend it! Any kind of problem I have had has always been resolved fairly quickly and anyone I have spoken to at the agency over these years, has always been professional and helpful!
1/5
FacebookJust waited in for someone from Samuel Estates to come and do an evaluation- called them after we'd waited half an hour to be told it 'didn't seem to be in the diary.' They took all the house details when we booked the visit- not impressed
5/5
FacebookVery customer focussed, friendly and professional. As a landlord, I have had real issues with many of the local agents but none at all with Samuel Estates. They really are a very professional outfit, who deal with issues and queries in a professional and timely manner.
5/5
GoogleI have used Samuel Estates over several years to rent out my property, manage it and then to also sell it. All of the staff I have dealt with have been fantastic, they were always both friendly and professional, know their market and most …
5/5
GoogleI was quite overwhelmed from all the agencies around, calling and putting pressure on me. But the guys at Samuel Estates were very reassuring and the selling of my house was truly stress-free. I needed to find a buyer quickly, in order to …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Samuel Estates's London office has 50 reviews across three platforms: 6 on Google, 41 on Facebook (across the whole business), 3 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
Samuel Estates is rated 4.0 out of 5 across all 50 reviews, and 5.0 out of 5 on Google from 6 reviews, checked 9 October 2026.
Samuel Estates, 38 Balham Hill, London SW12 9EL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.