Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleHad a privilege of being in contact with Dan and Luisa, who have been more than helpful during my settlement into my new flat! I'm moving in feeling very secured and taken care off. Thanks to them both for being super attentive and explaining every step of this journey very clearly to me a young dyslexic french person haha
Ettel · 15 November 2022 · Samuel Estates London (45 Bedford Hill)
Agent replied
You're most welcome Ethel! We're here to help, so shout if we can be of any further assistance! Enjoy your new home, and we wish you all the best. Thanks again, Samuel Estates
★★★★★ 5/5
GoogleNice people to deal with
Carlo · 2 November 2022 · Samuel Estates London (30 Watermill Way)
Agent replied · 30 July 2023
Thank you for the 5* review Carlo. Best wishes, Samuel Estates
★★★★★ 5/5
GoogleStefano Basciu did a great job in helping me!
Ka · 2 November 2022 · Samuel Estates London (30 Watermill Way)
Agent replied · 30 July 2023
Thank you for the review and 5* rating Ka. All the best, Samuel Estates
★★★★★ 4/5
GoogleTeam is friendly and managing all the paperwork pushing hard to get things done. Would welcome the opportunity and deal with them again in the future.
Mahmoud · 2 November 2022 · Samuel Estates London (30 Watermill Way)
Agent replied · 30 July 2023
Thank you for the kind words and for stopping by to leave us a review! Best wishes, Samuel Estates
★★★★★ 5/5
GoogleWell organised process. Stefano was a great support on the renting process. Quick replies to enquiries and always on top of everything! Can highly recommend!
Jan · 2 November 2022 · Samuel Estates London (30 Watermill Way)
Agent replied · 30 July 2023
Hi Jan, thank you so much for leaving us a review and saying that you would recommend us. All the best, Samuel Estates
★★★★★ 5/5
GoogleStefano Basciu offered a great experience! Stefano provided a wealth of information on pricing, market rates and local amenities. I would highly recommend using Stefano and Samuel Estates!
Gianni · 2 November 2022 · Samuel Estates London (30 Watermill Way)
Agent replied · 30 July 2023
Grazi Gianni! Thank you for leaving us a 5* review. We'll be sure to pass on this feedback to Stefano. Thanks, Samuel Estates
★★★★★ 5/5
GoogleThe Samual Estates Team, are nothing but helpful, understanding and reactive (in the right way ) when it has come to finding our perfect home. Stefano was fantastic during the letting part and now Jade is great and very responsive to any of our queries, now that we are settled in.
Thank you to the team.
Mia · 3 October 2022 · Samuel Estates London (30 Watermill Way)
Agent replied · 30 July 2023
Thank you for the 5* review Mia. We're thrilled that we could help you find the perfect home! Thanks again, Samuel Estate
★★★★★ 5/5
GoogleThe process right from searching to signing the contract has been smooth and easily laid out. Stefano has been amazing from the beginning of the process. He's been very responsive and understanding of what we needed, going the extra mile to secure us the perfect property. We would 100% recommend Stefano and Samuel Estates to anyone looking for their next property.
Kia · 3 October 2022 · Samuel Estates London (30 Watermill Way)
Agent replied · 30 July 2023
Thank you for the 5* review Kia! We'll be sure to pass on this review to Stefano! Thanks again, Samuel Estates
★★★★★ 5/5
GoogleI have been a happy client for many years and I continue to use Samuel Estates for my property management. Professional, transparent and service minded.
Christian · 3 September 2022 · Samuel Estates London (30 Watermill Way)
Agent replied · 30 July 2023
Thank you for leaving us a review, Christian, and for being a loyal client. All the best from your team at Samuel Estates.
★★★★★ 4/5
GoogleThe whole renting process was very smooth. Agent Stefano is professional and responsive to our queries by providing detailed info every time. We love the property and area but it is a shame that the property is full of heavy cigarette smell in the upholstery which is deep inside and hard to get rid of the smell e.g. leather sofa. The whole experience will be even better if the smell has been removed by professional cleaning before we moved in. Unfortunately, Samuel Estate could not help much on this after we reported. Apart from this, the experience was good and staff are helpful! That's why it's 4 stars. Otherwise, we will give 5 definitely.
Ava · 3 September 2022 · Samuel Estates London (30 Watermill Way)
★★★★★ 5/5
GoogleVery happy with the services provided. From the lady who picked up the phone and managed to squeeze me into a viewing for 15 minutes after the call, to Stefano who showed the property and assisted me through the offering process with his excellent expertise. Also happy with the post signing service so far, including support for setting up and transferring bills.
Isabela · 3 September 2022 · Samuel Estates London (30 Watermill Way)
Agent replied · 30 July 2023
Thank you so much for the review Isabela! We hope you enjoy your new home. Best wishes, Samuel Estates
★★★★★ 5/5
GoogleDealing with Samuel's Estate Agents has been a real pleasure. Their staff are friendly, courteous and efficient. All our queries were taken seriously and answered usually on the spot. The paperwork was sorted out quickly and the few issues after we had moved in were handled quickly too. Their aftercare is as good as their service.
Brian · 3 September 2022 · Samuel Estates London (30 Watermill Way)
Agent replied · 30 July 2023
Thank you for the review and Brian. This is what we like to hear! All the best, Samuel Estates
★★★★★ 5/5
GoogleRating only, no written review.
Tomas · 27 August 2022 · Samuel Estates London (45 Bedford Hill)
Agent replied · 27 August 2023
Thank you for the 5* rating Tomas. All the best, Samuel Estates
★★★★★ 5/5
Googlewe are very happy & they are helpful on the whole process for renting house, quick respond with clear information to us.PositiveResponsiveness, Quality, Professionalism
Alex · 25 August 2022 · Samuel Estates London (30 Watermill Way)
Agent replied · 30 July 2023
Thank you so much for the 5* star review and feedback Alex. All the best for your new home. Best wishes, Samuel Estates :-)
★★★★★ 1/5
GoogleThe worst agency I've ever rented in, they don't care about the tenant's welfare, no repairs are done, they want to hold the tenant responsible for everything, I do not recommend it!NegativeResponsiveness, Quality, Professionalism
Bel · 25 August 2022 · Samuel Estates London (30 Watermill Way)
Agent replied · 30 July 2023
Hi Bel, we are unable to find the name 'Bel Vita' on our system so we are unable to clarify the legitimacy of this review, if for some reason you have chosen not to use your real name, please do get in touch with us on our private channels (email and phone). Best wishes, Samuel Estates
★★★★★ 5/5
GoogleHighly recommend Samuel Estates.
Sold & bought properties with them & experienced expertise & efficiency from start to finish.
Competitive pricing, highly knowledgeable & know the properties inside & out, providing confidence to both seller & purchaser.PositiveResponsiveness, Quality, Professionalism, Value
Lucy · 25 August 2022 · Samuel Estates London (30 Watermill Way)
Agent replied · 30 July 2023
Thank you so much Lucy, we're ever so happy that you enjoyed the level of service you received from us as a buyer and a vendor. Your kind words are very much appreciated. Thank you again fo leaving us a review. All the best and do let us know if we can be of any further assistance (in the future!). Samuel Estates :-)
★★★★★ 5/5
GoogleRating only, no written review.
Gianluca · 30 July 2022 · Samuel Estates London (30 Watermill Way)
Agent replied · 30 July 2023
Thank you so much for leaving us a 5* rating Gianluca. All the best, Samuel Estates
★★★★★ 5/5
GoogleRating only, no written review.
Simona · 30 July 2022 · Samuel Estates London (30 Watermill Way)
Agent replied · 30 July 2023
Thank you for the 5* review Simona. All the best , Samuel Estates
★★★★★ 1/5
GoogleRating only, no written review.
Paul · 30 July 2022 · Samuel Estates London (30 Watermill Way)
★★★★★ 5/5
GoogleRating only, no written review.
Alexandra · 30 July 2022 · Samuel Estates London (30 Watermill Way)
Agent replied · 30 July 2023
Thank you for the 5* Review Alexandra :-)
★★★★★ 5/5
GoogleRating only, no written review.
Nash · 30 July 2022 · Samuel Estates London (30 Watermill Way)
Agent replied · 30 July 2023
Thank you very much for leaving us a review Nash. All the best, Samuel Estates
★★★★★ 1/5
GoogleRating only, no written review.
Ben · 30 July 2022 · Samuel Estates London (30 Watermill Way)
★★★★★ 5/5
GoogleJessica was very helpful throughout the process. Would recommend Samuel Estates.
Conor · 30 July 2022 · Samuel Estates London (30 Watermill Way)
Agent replied · 30 July 2023
Thank you for the review Connor :-)
★★★★★ 5/5
GoogleGot looked after very well by Jessica, very professional and always on time for viewing which I loved.
Garfieldield · 30 July 2022 · Samuel Estates London (30 Watermill Way)
Agent replied · 30 July 2023
Thanks so much for stopping by and leaving us a review Garfieldield. We're always happy to help :-)
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