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Safestore Limited estate agents in Colchester, Bournemouth, Swanley and 3 more

4.8

★★★★★ Excellent

1,847 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Swanley, Edinburgh, Bolton and Hapton. Together they have 1,847 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,846

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

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Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Latest reviews from every Safestore Limited office

Newest first, from every platform, with the office each review is about. First names only.

3/5

Google

Almost unfair to review safe storage, I went for first aid training in an adjacent office. Good parking, not many toilets.

Colin · 13 January 2020 · Safestore Limited Colchester

Agent replied · 11 January 2025

Hi Colin. Thank you for your comments. If you ever need storage in Colchester, please feel free to contact the friendly store team. Kind Regards, Roger

3/5

Google

Rating only, no written review.

Alan · 24 October 2019 · Safestore Limited Bolton

Agent replied · 22 October 2024

Hi Alan, thank you for your rating and feedback for our Safestore in Bolton North. Please let a member of staff know if there is anything we can help you with. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.

5/5

Google

Rating only, no written review.

Lloyd · 28 August 2019 · Safestore Limited Swanley

Agent replied · 26 August 2024

Hi, thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Chris Young, Region 5 Customer Feedback Manager

5/5

Google

Rating only, no written review.

James · 13 June 2019 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear James, Thank you for your 5 Star feedback on our Safestore Centre in Swanley. I will be sure to pass on your score to manager, Os, & his team. Thank you for taking the time to provide feedback & for choosing Safestore as your storage provider. Kind regards Chris Young Region 5 Customer Feedback Manager

5/5

Google

Rating only, no written review.

Joseph · 13 June 2019 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Joseph, Thank you for your 5 Star Feedback for our Safestore Centre in Swanley. Thank you for taking the time to provide feedback & for choosing Safestore for your storage solution. Kind regards Chris Young Region 5 Customer Feedback Manager

4/5

Google

Rating only, no written review.

Piotr · 13 June 2019 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Piotr, Thank you for your 4 Star feedback for our Safestore Centre in Swanley. Thank you for taking the time to provide feedback & for choosing Safestore as your storage provider. Kind regards Chris Young Region 5 Customer Feedback Manager

5/5

Google

Rating only, no written review.

Tracey · 13 June 2019 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Tracey, Thank you for your 5 Star review for our Safestore Centre in Swanley. Thank you for taking the time to provide feedback & for choosing Safestore for your storage solution. Kind regards Chris Young Region 5 Customer Feedback Manager

5/5

Google

Love it

Marco · 13 June 2019 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Marco, Thank you for your 5 Star Feedback for our Safestore Centre in Swanley. I am pleased you "Love it" & will be sure to pass on your comment to the store Manager Osman & his team. Thank you for choosing Safestore as your storage provider & for taking the time to provide feedback. Kind regards Chris Young Region 5 Customer Feedback Manager

3/5

Google

great service

Dave · 13 June 2019 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Dave, Thank you for your 3 Star review for our Safestore Centre in Swanley. I will let the store team know that you received great customer service from them. Thank you for taking the time to provide feedback & for choosing Safestore as your storage provider. Kind regards Chris Young Region 5 Customer Service Manager

3/5

Google

Told they are nice but never used

Carol · 13 June 2019 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Carol, Thank you for your 3 Star feedback for our Safestore Centre in Swanley. If you have the time could you let us know why you didn't use them so we can improve our services or offers? Thank you for taking the time to provide feedback, Kind regards Chris Young Region 5 Customer Feedback Manager

5/5

Google

Excellent service, very professional and helpful

Simon · 13 June 2019 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Simon, Thank you for your 5 Star review for our Safestore Centre in Swanley. I am pleased that you received an Excellent customer service experience with them & will pass on your comments to the team that you found them to be both very helpful & professional. Thank you for choosing Safestore for your storage solution & for taking the time to provide feedback. Kind regards Chris Young Region 5 Customer Feedback Manager

5/5

Google

Excellent service. Very friendly and efficient staff.

Debra · 13 June 2019 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Debra, Thank you for your 5 Star feedback for our Safestore Centre in Swanley. I will pass on your comments to Manager Osman & his Team that you found them to very friendly & efficient & provided you with excellent service. Thank you for choosing Safestore as your storage provider & for taking the time to provide feedback. Kind regards Chris Young Region 5 Customer Feedback Manager

5/5

Google

Staff very friendly and helpful. Price very reasonable. You can go in and out at whatever time to suits you.

Julie · 13 June 2019 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Julie, Thank you for your 5 Star feedback for our Safestore Centre in Swanley. I will be sure to pass your comments on to Manager Osman & his team that you found them to be both friendly & helpful & that you are happy with your storage price & 24 hour access. Thank you for choosing Safestore as your storage provider & for taking the time to provide feedback. Kind regards Chris Young Region 5 Customer Feedback Manager

5/5

Google

The most helpful , kind staff ever! Thankyou so much for going out of your way to help me today Osman , Trasey and Lisa you went above and beyond. - Billie Wood

Cleo · 13 June 2019 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Cleo, Thank you for your 5 Star feedback on our Safestore Centre in Swanley. I will be sure to pass on your comments to manager, Osman, & his team. I am pleased that the store team went beyond your expectations & gave you a great customer service experience. Thank you for taking the time to provide feedback & for choosing Safestore as your storage provider. Kind regards Chris Young Region 5 Customer Feedback Manager

5/5

Google

Rating only, no written review.

James · 13 June 2019 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you for the 5 stars. Much appreciated.

5/5

Google

Rating only, no written review.

David · 13 June 2019 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you for the 5 star rating.

5/5

Google

Rating only, no written review.

Onyeawunna · 13 June 2019 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you for your 5 star rating.

5/5

Google

Rating only, no written review.

Bernard · 13 June 2019 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you for the 5 star rating you left us.

5/5

Google

Good rates

David · 13 June 2019 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you for the 5 stars and that you are happy with our storage rates.

5/5

Google

Better than ready steady store, Cheers :)

Sadie · 13 June 2019 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thats a great compliment so thank you.

5/5

Google

Cheap and great space, would defo recommend for students.

Natalie · 13 June 2019 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you for your recommendation. We love students as well as domestic and business customers. Glad you happy with our service.

5/5

Google

Good service, long opening hours, introductory deals.

Chris · 13 June 2019 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

We do have one of the longest opening hours in the storage industry just to help our customers get the best from their storage, so thank you for your review and rating, its very much appreciated.

5/5

Google

Great prices, great service and a excellent front desk crew.

Daniel · 13 June 2019 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you very much for your kind words. The staff will be happy to hear what you have said.

4/5

Google

Great size storage unit for my needs, the staff were always friendly, I was able to find a trolley to carry my larger things every time i went. Would recommend Safestore for anyone needing to store items in a secure, clean and easy to access unit. That being said, parking could sometimes be a problem, as the car showrooms next door use the same car park. that's the reason for the 4stars.

Rowan · 13 June 2019 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you for your review and rating.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 501 reviews rated 4.9 out of 5, followed by Bournemouth with 326.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

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