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Safestore Limited estate agents in Colchester, Bournemouth, Swanley and 3 more

4.8

★★★★★ Excellent

1,847 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Swanley, Edinburgh, Bolton and Hapton. Together they have 1,847 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,846

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

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Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Latest reviews from every Safestore Limited office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Google

Good location, easy access from the A12 - Staff are lovely, very helpful. Prices are very reasonable with a good variety of room sizes available.

John · 10 June 2020 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi John, thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far also the facilities, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team

5/5

Google

Really helpful and friendly staff especially Nick and Jo! Couldn't have been nicer! Would definitely recommend.

Ramzey · 10 June 2020 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Ramzey. Thank you for your review rating of the store and comments given. I will pass this onto the team in Safestore Colchester. Kind Regards Robert. Support Team

5/5

Google

Friendly and helpful This storage facility is so friendly and can't do enough to help. They're responsive on email, quick to help you when needed and have excellent storage facilities. Cannot recommend enough. Thanks!

Jemma · 10 June 2020 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Jemma, thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far also the facilities, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team

5/5

Google

Jo was amazing when I was looking for somewhere to store our things. Helped me work out how much I needed and great competitive price even after price match I got a even better price because they changed there prices. Easy paper and easy access amazing around service

Shirley · 10 June 2020 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Shirley, thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received from Jo, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team

5/5

Google

Very excellent service with helpful and friendly staff. I left my things at the storage and was out of the country most of the time and most of the communication was via email but everything was excellent and the service was super. Will definitely recommend.

Kaelo · 10 June 2020 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Kaelo, thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far , I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team

5/5

Google

On arrival I was greeted by Nick, who was extremely helpful and his advice on securing the correct size lock up for my furniture was greatly appreciated. The whole service was very professional and I can only recommend your company to other clients. Kind Regards Tim Ormston

Timothy · 10 June 2020 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Tim, thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team

5/5

Google

Wonderful storehouses always clean and tidy, very good for everyone pocket! Easy transaction quick pay Best price in Essex ! Very helpful professional staff always friendly you can feel like boss, very understanding people! Highly recommended place! I would like to treat customers like this wonderful staff, many thanks and wish the best

Patryk · 10 June 2020 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Patryk, thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far also the facilities, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team

5/5

Google

Very pleased with the storage facility in Colchester. From the initial online quote to the visit to assess the storage size and subsequent booking it has been a great experience. Jo and Debbie are great and have advised us on the right unit size. Very pleased with the 24h access meaning we are not limited by the store opening hours (8am-6pm on most days). Would recommend to anybody, especially if moving house.

Agi · 10 June 2020 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Agi, thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received from Jo and Debbie and also the facilities, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team

5/5

Google

Excellent customer service, after an extremely tough week I turned up at Colchester Safestore, was greeted by Jo, who was friendly, quick, efficient, so kind and even made me a cup of tea. She made my drop off to store my things so much easier than I expected. Thanks Jo, I hope your employers are appreciating how great you are.

Tara · 10 June 2020 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Nicola and Tara, thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team

5/5

Google

Rating only, no written review.

Ken · 10 June 2020 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Ken, thank you for your 5 star rating for our Safestore in Bolton North. I am pleased that you have had a positive experience with us. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.

5/5

Google

Rating only, no written review.

Lee · 10 June 2020 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Lee, thank you for your 5 star rating for our Safestore in Bolton North. I am pleased that you have had a positive experience with us. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.

3/5

Google

Rating only, no written review.

Alan · 10 June 2020 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Alan, thank you for your rating and feedback for our Safestore in Bolton North. Please let a member of staff know if there is anything we can help you with. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.

5/5

Google

Rating only, no written review.

Soyab · 10 June 2020 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Soyab, thank you for your 5 star rating and feedback for our Safestore in Bolton North. I am pleased that you had a positive experience with us. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.

5/5

Google

Rating only, no written review.

Adrian · 10 June 2020 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Adrian, thank you for your 5 star rating for our Safestore in Bolton North. I am pleased that you have had a positive experience with us. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.

5/5

Google

Rating only, no written review.

Michael · 10 June 2020 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Michael, thank you for your 5 star rating for our Safestore in Bolton North. I am pleased that you have had a positive experience with us. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.

4/5

Google

Rating only, no written review.

خالد · 10 June 2020 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi, thank you for your rating for our Safestore in Bolton North. I am pleased that you have had a positive experience with us. We appreciate you taking the time to rate us. Thanks, Laura. Safestore.

5/5

Google

Rating only, no written review.

Mark · 10 June 2020 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Mark, thank you for your 5 star rating for our Safestore in Bolton North. I am pleased that you have had a positive experience with us. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.

5/5

Google

Very impressive.

Chris · 10 June 2020 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Chris, thank you for your 5 star rating and feedback for our Safestore in Bolton North. I am pleased that you have had a positive experience with us. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.

5/5

Google

Great place to storage things

Carlton · 10 June 2020 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Carlton, thank you for your 5 star rating and feedback for our Safestore in Bolton North. I am pleased that you have had a positive experience with us. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.

5/5

Google

The staff were very helpful and friendly. The units are clean and secure. Good choice.

Christina · 10 June 2020 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Christina, thank you for your 5 star rating and feedback for our Safestore in Bolton. I am pleased that you found Paul and his team very helpful and friendly whilst addressing your storage needs. Security is one of our top features so I am glad that you are happy with your choice. Thanks for choosing Safestore. Laura, Safestore.

2/5

Google

The lifts are always out of order, never working. For past 2 months at least anyway. Not convenient for when you have Floors. Youd expect for a place like Safestore to have resolved this by now.

Alice · 10 June 2020 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Alice, thank you for your rating and feedback for our Safestore in Bolton North which I was disappointed to see. We do apologise for the inconvenience that the lifts being out of action has caused you, please be assured that Safestore are looking to have this resolved as soon as possible with our contractors but has taken longer than we anticipated so we do understand your frustration. We do have porters on site to take items from each floor to the loading bay area and vice versa so please don't hesitate to utilise this service in the meantime. Should you have any further queries please contact Stephen, The Store Manager in reception who will be happy to help. Thanks, Laura, Safestore.

5/5

Google

Brilliant experience from start to end, lovely staff and prices were fair. Easy access to the space. Would highly recommend if you are looking for storage.

Joanna · 10 June 2020 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Joanna, thank you for your feedback and 5 star rating for Safestore Bolton North. I am pleased that you have had a positive experience with us and that Stephen and the team provided you with great customer service. Thank you for recommending us, Laura, Safestore.

5/5

Google

Safestore Bolton north team are very professional and friendly. Karen, Stephen and Jordan they helped me completely. Great service moving from one place to another was a big headache but on my very first day they already made me feel like home. +++++

Salman · 10 June 2020 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Salman, thank you for your 5 star rating and feedback for our Safestore in Bolton North. I am pleased that you were happy with the level of customer service you received from the Store team and that you found them to be very professional and friendly. I will be sure to pass your comments on to the store, I am sure they will be delighted to hear your feedback. Thanks, Laura, Safestore.

5/5

Google

Loved the friendly relaxed atmosphere the staff provide. You get to see your room layout, theres no pressure sell only advice. Rooms are fairly priced as well. Ive gone for the long term plan as this was the better option for my needs. Cant fault anything well lit, secure, clean and dry facility. Would I recommend them, your damned right I would.

Annmarie · 10 June 2020 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Annmarie, thank you for your 5 star rating and feedback for our Safestore in Bolton. I am pleased that you were very happy with the customer service you received from Colin, James and Paige at the store and that we were able to get you the best offer to suit your long term storage requirements. Thank you for recommending Safestore, we appreciate you taking the time to rate us, Laura, Safestore.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 501 reviews rated 4.9 out of 5, followed by Bournemouth with 326.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

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