Trusted Agent profile
★★★★★
1,907 reviews across 6 offices and 2 platforms
Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Bolton and Hapton. Together they have 1,907 reviews on two platforms, rated 4.8 out of 5 overall.
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Safestore Limited's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRating only, no written review.
Hi Soyab, thank you for your 5 star rating and feedback for our Safestore in Bolton North. I am pleased that you had a positive experience with us. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.
5/5
GoogleRating only, no written review.
Hi Adrian, thank you for your 5 star rating for our Safestore in Bolton North. I am pleased that you have had a positive experience with us. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.
5/5
GoogleRating only, no written review.
Hi Michael, thank you for your 5 star rating for our Safestore in Bolton North. I am pleased that you have had a positive experience with us. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.
4/5
GoogleRating only, no written review.
Hi, thank you for your rating for our Safestore in Bolton North. I am pleased that you have had a positive experience with us. We appreciate you taking the time to rate us. Thanks, Laura. Safestore.
5/5
GoogleRating only, no written review.
Hi Mark, thank you for your 5 star rating for our Safestore in Bolton North. I am pleased that you have had a positive experience with us. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.
5/5
GoogleVery impressive.
Hi Chris, thank you for your 5 star rating and feedback for our Safestore in Bolton North. I am pleased that you have had a positive experience with us. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.
5/5
GoogleGreat place to storage things
Hi Carlton, thank you for your 5 star rating and feedback for our Safestore in Bolton North. I am pleased that you have had a positive experience with us. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.
5/5
GoogleThe staff were very helpful and friendly. The units are clean and secure. Good choice.
Hi Christina, thank you for your 5 star rating and feedback for our Safestore in Bolton. I am pleased that you found Paul and his team very helpful and friendly whilst addressing your storage needs. Security is one of our top features so I am glad that you are happy with your choice. Thanks for choosing Safestore. Laura, Safestore.
2/5
GoogleThe lifts are always out of order, never working. For past 2 months at least anyway. Not convenient for when you have Floors. Youd expect for a place like Safestore to have resolved this by now.
Hi Alice, thank you for your rating and feedback for our Safestore in Bolton North which I was disappointed to see. We do apologise for the inconvenience that the lifts being out of action has caused you, please be assured that Safestore are looking to have this resolved as soon as possible with our contractors but has taken longer than we anticipated so we do understand your frustration. We do have porters on site to take items from each floor to the loading bay area and vice versa so please don't hesitate to utilise this service in the meantime. Should you have any further queries please contact Stephen, The Store Manager in reception who will be happy to help. Thanks, Laura, Safestore.
5/5
GoogleBrilliant experience from start to end, lovely staff and prices were fair. Easy access to the space. Would highly recommend if you are looking for storage.
Hi Joanna, thank you for your feedback and 5 star rating for Safestore Bolton North. I am pleased that you have had a positive experience with us and that Stephen and the team provided you with great customer service. Thank you for recommending us, Laura, Safestore.
5/5
GoogleSafestore Bolton north team are very professional and friendly. Karen, Stephen and Jordan they helped me completely. Great service moving from one place to another was a big headache but on my very first day they already made me feel like home. +++++
Hi Salman, thank you for your 5 star rating and feedback for our Safestore in Bolton North. I am pleased that you were happy with the level of customer service you received from the Store team and that you found them to be very professional and friendly. I will be sure to pass your comments on to the store, I am sure they will be delighted to hear your feedback. Thanks, Laura, Safestore.
5/5
GoogleLoved the friendly relaxed atmosphere the staff provide. You get to see your room layout, theres no pressure sell only advice. Rooms are fairly priced as well. Ive gone for the long term plan as this was the better option for my needs. Cant fault anything well lit, secure, clean and dry facility. Would I recommend them, your damned right I would.
Hi Annmarie, thank you for your 5 star rating and feedback for our Safestore in Bolton. I am pleased that you were very happy with the customer service you received from Colin, James and Paige at the store and that we were able to get you the best offer to suit your long term storage requirements. Thank you for recommending Safestore, we appreciate you taking the time to rate us, Laura, Safestore.
3/5
GoogleAlmost unfair to review safe storage, I went for first aid training in an adjacent office. Good parking, not many toilets.
Hi Colin. Thank you for your comments. If you ever need storage in Colchester, please feel free to contact the friendly store team. Kind Regards, Roger
3/5
GoogleRating only, no written review.
Hi Alan, thank you for your rating and feedback for our Safestore in Bolton North. Please let a member of staff know if there is anything we can help you with. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.
5/5
GoogleRating only, no written review.
Hi, thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Chris Young, Region 5 Customer Feedback Manager
5/5
GoogleRating only, no written review.
Dear James, Thank you for your 5 Star feedback on our Safestore Centre in Swanley. I will be sure to pass on your score to manager, Os, & his team. Thank you for taking the time to provide feedback & for choosing Safestore as your storage provider. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleRating only, no written review.
Dear Joseph, Thank you for your 5 Star Feedback for our Safestore Centre in Swanley. Thank you for taking the time to provide feedback & for choosing Safestore for your storage solution. Kind regards Chris Young Region 5 Customer Feedback Manager
4/5
GoogleRating only, no written review.
Dear Piotr, Thank you for your 4 Star feedback for our Safestore Centre in Swanley. Thank you for taking the time to provide feedback & for choosing Safestore as your storage provider. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleRating only, no written review.
Dear Tracey, Thank you for your 5 Star review for our Safestore Centre in Swanley. Thank you for taking the time to provide feedback & for choosing Safestore for your storage solution. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleLove it
Dear Marco, Thank you for your 5 Star Feedback for our Safestore Centre in Swanley. I am pleased you "Love it" & will be sure to pass on your comment to the store Manager Osman & his team. Thank you for choosing Safestore as your storage provider & for taking the time to provide feedback. Kind regards Chris Young Region 5 Customer Feedback Manager
3/5
Googlegreat service
Dear Dave, Thank you for your 3 Star review for our Safestore Centre in Swanley. I will let the store team know that you received great customer service from them. Thank you for taking the time to provide feedback & for choosing Safestore as your storage provider. Kind regards Chris Young Region 5 Customer Service Manager
3/5
GoogleTold they are nice but never used
Dear Carol, Thank you for your 3 Star feedback for our Safestore Centre in Swanley. If you have the time could you let us know why you didn't use them so we can improve our services or offers? Thank you for taking the time to provide feedback, Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleExcellent service, very professional and helpful
Dear Simon, Thank you for your 5 Star review for our Safestore Centre in Swanley. I am pleased that you received an Excellent customer service experience with them & will pass on your comments to the team that you found them to be both very helpful & professional. Thank you for choosing Safestore for your storage solution & for taking the time to provide feedback. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleExcellent service. Very friendly and efficient staff.
Dear Debra, Thank you for your 5 Star feedback for our Safestore Centre in Swanley. I will pass on your comments to Manager Osman & his Team that you found them to very friendly & efficient & provided you with excellent service. Thank you for choosing Safestore as your storage provider & for taking the time to provide feedback. Kind regards Chris Young Region 5 Customer Feedback Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 326.
The six Safestore Limited offices, by town:
Tell us what you need and up to 3 trusted local agents will be in touch.
