4/5
GoogleRating only, no written review.
Trusted Agent profile
Safestore Limited estate agents in Colchester, Bournemouth, Swanley and 3 more
★★★★★
1,847 reviews across 6 offices and 2 platforms
Safestore Limited has six offices, in Colchester, Bournemouth, Swanley, Edinburgh, Bolton and Hapton. Together they have 1,847 reviews on two platforms, rated 4.8 out of 5 overall.
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Our offices
Safestore Limited's six offices, most reviewed first. Each has its own page.
- Safestore Limited Colchester572 Ipswich Road, CO4 9HB501 reviews · 501 on Google (4.9)60 in the last 90 days
- Safestore Limited Bournemouth518 Wallisdown Road, BH11 8PT326 reviews · 326 on Google (4.8)36 in the last 90 days
- Safestore Limited SwanleyLondon Road, Southern Cross, BR8 8EE307 reviews · 307 on Google (4.8)40 in the last 90 days
- Safestore Limited Edinburgh62-66 Newcraighall Road, EH15 3HS275 reviews · 275 on Google (4.7)10 in the last 90 days
- Safestore Limited BoltonEgyptian Street Bolton, BL1 2HS236 reviews · 236 on Google (4.8)10 in the last 90 days
- Safestore Limited Hapton4 Boran Court, BB11 5TH202 reviews · 201 on Google (4.8)10 in the last 90 days
Latest reviews from every Safestore Limited office
Newest first, from every platform, with the office each review is about. First names only.
Google3/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Dear Michal, Thank you for your feedback for our Safestore Centre in Swanley. If you have any suggestions that we could implement to achieve the full 5 star score please get in touch. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Dear Mark, Thank you for providing feedback for our Safestore Centre in Swanley & for awarding them 5/5 Stars. The store team will be delighted to know that you have awarded them top marks for their service. Thank you for taking the time to provide feedback & for choosing Safestore for your storage solution. Kind regards Chris Young Region 5 Customer Feedback Manager
4/5
GoogleEasy place to get to..
4/5
GoogleIf Carlsberg made storage units
5/5
GoogleVery helpful, easy to use
Agent replied · 11 June 2024
Dear Neil, Thank you for providing feedback on our Safestore Centre in Swanley. A 5 Star score is the highest possible marks so Vijay & his Team will be very happy with this score. It is especially pleasing to note that you find them to be 'very helpful' & the storage 'easy to use.' Thank you for choosing Safestore as your storage provider, Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleGreat service here.
Agent replied · 11 June 2024
Dear Rhys, Thank you for providing 5 Star feedback for our Safestore Centre in Swanley. VJ & his team work very hard to provide an excellent customer service experience so will be delighted with your feedback giving them the highest marks possible. Thank you for taking the time to provide feedback & for choosing Safestore Swanley for your storage solution. Chris Young Region 5 Customer Feedback Manager
5/5
Googleexcellent service friendly and helpfull staff
Agent replied · 11 June 2024
Dear Aaron, Thank you so much for taking the time to provide feedback on our Safestore Centre in Swanley. 5 Stars is the highest rating possible so I know Manager Veejay & his team will be delighted to know that you found them so helpful & friendly. I will be sure to pass on your high score to them. Thank you for choosing Safestore for your storage solution Chris Young Region 5 Customer Feedback Manager
2/5
GoogleUse it for work so it's ok for storage but can't access with car after 6
5/5
GoogleEasy to get to, great staff, good overall service.
Agent replied · 11 June 2024
Dear John, Thank you for providing a 5 Star feedback for our Safestore Centre in Swanley. VJ & his team will be pleased to know that you find them so helpful & convenient located for your use. Thank you for choosing Safestore for your storage solution & taking the time to provide your feedback. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleI'm an engineer who visits this store daily, the guys here are amazing and so helpful
Agent replied · 11 June 2024
Dear Simon, Thank you for providing your 5 Star feedback for our Safestore Centre in Swanley. I will let Manager Vijay & his team know that you find them all helpful & amazing. Thank you for taking the time to provide your feedback, Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleThe people here are so helpful, everyone's nice and when things go wrong they fix it straightaway!!! Highly recommend
Agent replied · 11 June 2024
Dear Connor, Thank you for taking the time to provide feedback on our Safestore Centre in Swanley. 5 Star feedback is going to be well received by Manager VJ & his team for proof of a 'job well done'. Thank you for choosing Safestore for your Storage or Office solution. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleAmazing customer service would recommend to family and friends! Very welcoming and helpful
Agent replied · 11 June 2024
Dear Grant, Thank you for your 5 Star feed back for our Safestore Centre in Swanley. It is great to hear that the store team have impressed you with their customer service skills, I will be sure to pass on your comments to the Manager, Vijay, & his team. Thank you for taking the time to provide feedback & for choosing Safestore as your storage provider. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GooglePopped in to get a few boxes everyone was very helpful and polite. A really great service. Thank you.
Agent replied · 11 June 2024
Dear Kelly, Thank you for taking the time to provide feedback for our Safestore Centre in Swanley. Manager, Vijay, & his team will be delighted that you found them to be so helpful & polite whilst providing you with a great customer service experience. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleReally good and helpful staff and hire is simple, just what I needed it for and lots of options to chose from
Agent replied · 11 June 2024
Dear John, Thank you for your 5 Star feedback for our Safestore Centre in Swanley. Store Manager, Vijay, & his team will be pleased you found them to be helpful & for making the move in experience simple for you. Thank you for taking the time to supply us with your feedback & for choosing Safestore for your storage needs, Kind regards Chris Young Region 5 Customer Feedback Manager
4/5
GoogleStorage facility near M25 at Swanley. Quite popular. Easy to use with lift for upstairs containers. Need your own padlock. Access to the cheapest storage only during opening hours.
Agent replied · 11 June 2024
Thank you for choosing our Safestore Centre in Swanley for your storage needs & providing feedback on your experience with us. We look forward to providing our best customer experience during your stay with us. Should you require any help or information during your stay please ask the store team who will be happy to help. Chris Young Customer Feedback Manager Region 5
5/5
GoogleI came in last week and the customer service was fantastic. Vijay and his colleagues were really friendly and helpful.
Agent replied · 11 June 2024
Dear Sabina, Thank you for your 5 Star feed back for our Safestore Centre in Swanley. It is great to hear that the store team have impressed you with their customer service skills, I will be sure to pass on your comments to the Manager, Vijay, & his team. Thank you for taking the time to provide feedback & for choosing Safestore for your storage solution. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleMy sister used them for storage through a difficult time and the ladies at reception were very helpful! Couldn't be more happier with the service here!
Agent replied · 11 June 2024
Dear Molly, Thank you for your 5 star feedback on our Safestore Centre in Swanley. I will be sure to pass on your comments to manager, Vijay, & his team. I am pleased that the store team went beyond your expectations & gave you a great customer service experience. Thank you for taking the time to provide feedback & for choosing Safestore for your storage solution. Kind regards Chris Young Region 5 Customer Feedback Manager
4/5
GoogleNice helpful staff, pity corridors aren’t a little bit wider or taller as I had a bit of trouble getting a single bed base in, and a secure 24h access would help a lot
5/5
GoogleI needed storage in a rush after a pipe burst in the loft flooding everything. Thankfully Vijay and the team at Safestore were able to sort everything out quickly and smoothly making a stressful situation much more manageable.
Agent replied · 11 June 2024
Dear Chris, Thank you for providing a 5 Star feedback for our Safestore Centre in Swanley. Centre Manager, Vijay, & his team will be delighted that you found their customer service to be smooth & stress free for you after the problems you experienced at home with your unexpected flood. Thank you for taking the time to provide your feedback & for choosing Safestore as your storage provider. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleI have stored here on three occasions, business and personal, and would recommend it to anyone. The team are all extremely helpful and professional and Tracey has always gone beyond simple sales care.
Agent replied · 11 June 2024
Dear Mike, Thank you for your 5 star feedback on our Safestore Centre in Swanley. I will be sure to pass on your comments to the manager & his team. I am pleased that Trasey & the store team went beyond your expectations & gave you a great customer service experience Thank you for taking the time to provide feedback & for choosing Safestore as your storage provider. Kind regards Chris Young Region 5 Customer Feedback Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Safestore Limited
Which Safestore Limited office has the most reviews?
Colchester has the most, with 501 reviews rated 4.9 out of 5, followed by Bournemouth with 326.
Where are the Safestore Limited offices?
The six Safestore Limited offices, by town:
- Bolton: Egyptian Street Bolton, BL1 2HS
- Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
- Colchester: 572 Ipswich Road, Colchester, CO4 9HB
- Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
- Hapton: 4 Boran Court, Hapton, BB11 5TH
- Swanley: London Road, Southern Cross, Swanley, BR8 8EE
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