SAB Saint Andrews Bureau Ltd estate agents in London, Cambridge, Royston and 1 more

★★★★★ 1/5

Google

USELESS company. Unprofessional and rude staff. Phone calls are never answered. Just a waste time. Horrible experience in even getting a viewing from them as calls are never answered. AVOID!

White · 25 August 2020 · SAB Saint Andrews Bureau Ltd Cambridge

★★★★★ 5/5

Google

Jordan at SAB was very helpful in getting me moved in as quickly and easily as possible. Much appreciated!

Simon · 25 August 2020 · SAB Saint Andrews Bureau Ltd Cambridge

★★★★★ 5/5

Google

Lauren was fantastic when dealing with a complicated contract situation. She was polite, helpful and proactive.

Faye · 25 August 2020 · SAB Saint Andrews Bureau Ltd Cambridge

★★★★★ 4/5

Google

Just one suggestion that an Agent actually attends the flat to hand over the keys. This would help with a smooth handover as we are shown where everything is inc meters and how everything works.

Ken · 25 August 2020 · SAB Saint Andrews Bureau Ltd Cambridge

★★★★★ 1/5

Google

Useless agent. Rude, never introduced herself, and knew nothing of the property, unable to answer a single question before demanding the viewing finishes as she had another viewing to attend. The owner of SAB needs a word with them as it was like an episode of stath let's flat's!

Cameron · 25 August 2020 · SAB Saint Andrews Bureau Ltd Cambridge

★★★★★ 5/5

Google

SAB Lettings in Cambridge were amazing! Great service, attitude and so helpful with local knowledge, above and beyond! thank you so much, I will recommend your service.

Lindsey · 25 August 2020 · SAB Saint Andrews Bureau Ltd Cambridge

★★★★★ 1/5

Google

very rude people. would extract money for almost anything. they don't respect the tenants and I had a worst and unforgivable experience though its been few months I moved out from their property for this reason.

Sarfarraz's · 25 August 2020 · SAB Saint Andrews Bureau Ltd Cambridge

★★★★★ 1/5

Google

Terrible agency, I strongly recommend to avoid it. There is no respect for the tenant and the contract is shady. They put additional payment stuff in the lower part of the contract after many many pages.

Alessandro · 25 August 2020 · SAB Saint Andrews Bureau Ltd Cambridge

★★★★★ 5/5

Google

As a tenant, we got excellent service from SAB throughout our tenancy. They were polite, helpful and accomodating all the time. Special thanks to Jackie D.

Sinan · 25 August 2020 · SAB Saint Andrews Bureau Ltd Cambridge

★★★★★ 5/5

Google

Me and my partner had an excellent experience at Sab Cambridge. Everything went smoothly and quickly. Staff was at all times super helpfull. Specially Jordan! Would 100% recommend this agency :)

Barby · 25 August 2020 · SAB Saint Andrews Bureau Ltd Cambridge

★★★★★ 5/5

Google

We just moved 2 weeks ago to a property managed by them. Very kind and resolutive staff, specially Thurburn who has been always willing to help us. We had a couple of problems with the washing machine and radiators, they had a very quick response to fix everything.

Lucía · 25 August 2020 · SAB Saint Andrews Bureau Ltd Cambridge

★★★★★ 5/5

Google

Great letting agents. I viewed a property and was moved in within two weeks, if that doesn't scream efficiency I don't know what does. Matt, Jordan and Conor deserve a mention. Matt was lovely when showing me around various properties whilst Jordan and Conor have dealt with any issues with great efficiency and kindness. I would say one thing that is a shame is that the landlords of where I am staying did not paint the flat before I moved in, but the guys at SAB are pushing for this to be sorted which I am grateful for. Would highly recommend SAB for your letting needs, they are a professional yet personable agency.

Isabelle · 25 August 2020 · SAB Saint Andrews Bureau Ltd Cambridge

★★★★★ 5/5

Google

I had a very good experience so far with SAB. Rented a studio with them. So far i can say they were super profesional. I viewed several properties with Leah, who was really kind, clear and helpful. Always polite and with a smile. Thorburn helped me throughout the whole renting process, answering all my questions (emails and phone calls)... and helping me with everything! Always polite and ending with "have a lovely day" Both were really kind and kindness, when at a lost looking for a place to live (in a new country), must not be taken for granted. Thank you guys. You are a great Team!

Caro · 25 August 2020 · SAB Saint Andrews Bureau Ltd Cambridge

★★★★★ 5/5

Google

SAB at Royston have looked after the rental of my flat very efficiently for over 10 years. Caroline is very helpful and always knows what is going on even though I have had several problems with my flat. None due to SAB! I would definitely recommend them.

Adam · 25 August 2020 · SAB Saint Andrews Bureau Ltd Cambridge

★★★★★ 1/5

Google

Seriously, these people Were not polite with me, I had stayed in one of their managed property, though the place was good but their service was impolite and avaricious, I mainly changed my house because of their behaviour. People be careful while renting out from them coz they do have some good houses but they don’t reveal a lot of things unless you ask and they charge more in terms of administration fees. They would also pose liability on you even if the things were already broken or repair, so you got to be particular about that and check properly while moving in and if some thing breaks or stops working just by regular usage you have to make multiple calls and mails in order to fix it. If you guys really like their property take these all into consideration or find a better property agents.

Sarfarraz · 25 August 2020 · SAB Saint Andrews Bureau Ltd Cambridge

★★★★★ 4/5

Google

Lovely property with good cleaning services provided by the landlord for the communal areas. Very friendly personnel to deal with. Security of the doors and windows good. The large and well equipped kitchen and bothrooms, with 2 cookers and 3 fridge freezers in the Kitchen and 3 bathrooms. I would recommend this house to any professional tenants to consider. Nash

N · 25 August 2020 · SAB Saint Andrews Bureau Ltd Cambridge

★★★★★ 5/5

Google

As a first time tenant, SAB @ Cambridge were courteous and helpful in showing properties, with the tenancy formalities and settling-in. The house itself was in a wonderful location in Central Cambridge. They were prompt in addressing minor issues with the property. They were also supportive when it came to closing the tenancy and arranged for the settlement to be completed within a week’s time. Special shout out to Jackie D and Jordan N who were very responsive on phone and emails. Professional, accommodating and friendly letting agents. Would highly recommend them.

Vinod · 25 August 2020 · SAB Saint Andrews Bureau Ltd Cambridge

★★★★★ 5/5

Google

I've been living in Cambridge for 10 years, and have to say SAB is one of the best letting company. They shows very reasonable price properties, and after moved in, they tried to fix all sort of house problems very fast. I heard from many of my friends that other agencies, they just too slow or don't even response for house problem after they move in. Especially, this is the reason I'm writing this review. I had to move out before the contract end because of job relocation. As you know this is very complicated situation, but SAB tries their best to figure out. Also, if I ask some process which I don't understand, they explain clearly again. Of course they will charge penalty fee and lets before new tenant enter, however, I like to emphasis how gentle the way to treat this problem they are. It was very happy to stay house under SAB. Thank you.

Jooeun · 25 August 2020 · SAB Saint Andrews Bureau Ltd Cambridge

★★★★★ 1/5

Trustpilot

response from customer care has the wrong information

Sandra:I have received a reply and your reps keep saying I did not respond to the email with the offer. I did and I have forwarded the email yet again hopefully, someone will look at the history of this account, these calls, and the emails. It is very upsetting to have to go through this over and over again. If I didn't reply to the email I would not be fighting this point. I have waited over 2 weeks for a response and now they have added a late fee Every point they make is wrong time and time again. This is a disgrace.

Dion · 8 August 2020 · SAB Saint Andrews Bureau Ltd London

★★★★★ 1/5

Trustpilot

Awful company

Awful company! I gave my notice to cancel my co-working agreement. I then get offered a 2month free if I commit to 5months on the last day before I was due for termination, which I agreed to. I have now had all sorts of wrong charges, parking charges, and late fees, asking for payments when I have already paid.The office itself is nice but the way ur treated is awful. for small businesses, you want to feel trusted and supported.I tried emailing you Sandra but your email address is undeliverable and bouncing - send me an email address that works and I will respond to that.

Richard · 3 August 2020 · SAB Saint Andrews Bureau Ltd London

★★★★★ 1/5

Trustpilot

I have a private office in 31 Penn…

I have a private office in 31 Penn Plaza (NYC), the staff is very unprofessional and honestly this is the worst office experience I have yet to have. I highly advise everyone to look elsewhere. I am surely moving out.+Profiteering during the pandemic by taking advantage of struggling businesses.EDIT: I contacted them after their reply and they made promises they never fulfilled. Choose a different space! There are many alternatives in the city, I am moving to a new place ASAP.EDIT2: I would like to add that they have yet to fulfill their promises, specifically the people involved with my account are Staci Johnson and Sharon Bajwa. Shame on them.

Tira · 29 July 2020 · SAB Saint Andrews Bureau Ltd London

★★★★★ 1/5

Trustpilot

I loved Spaces till my nightmare with the Helpdesk

I loved Spaces and been a member since 2013. Working with their helpdesk has been one of the worse experiences I ever had. I have called and emailed them over 10 times to clear up a billing issue. Each time they said I would hear from them in 24 to 48 hours or a manager would call me. Never happened and when I followed up. with them again each person gave me a different answer. I have a month to month contract - today I received an email saying I owed them over $10,000.00. At this point, they are harassing me and I would go so far to say embellishing me. This ordeal has made me sick.

Dion · 23 July 2020 · SAB Saint Andrews Bureau Ltd London

★★★★★ 1/5

Trustpilot

Terrible, Terrible Company

When initially looking for an office space, the sales representative told us that all the construction would be completed by February 1st when we moved in.We were out of town until the 3rd of February, so we were finally able to come in and see our office after that. Upon arrival we noticed that all the construction space looked exactly the same as it did the month prior when we toured the location. It appeared that no work had been done, and the entire first floor of the site was still a construction zone. Furthermore, there were several marks on the wall of our office, which seemed super strange for something that was supposed to be brand new. When I asked the manager if we would get charged for this upon move out, she said all the offices get charged a cleaning fee anyway. It was pretty clear that no one cared about any of the office spaces. When we initially toured the location, the sales rep told us that every single office was sold out except for one. When we arrived in early February, I only saw one other person in an office there (probably because there was still construction going on). When talking to the office manager, they seemed confused as to why people were paying for offices and not using them. If you were to go and actually see how this location looked, the answer is pretty obvious. All in all, the entire location was dirty, loud, and a very sad place to get any work done. As soon as we took one look at the place, we did not come back. When inquiring about cancelling, I was informed that I would have to pay for the current month and the following month. I understand that a 30 day notice is required to cancel, but was hoping for a little more flexibility. When emailing the manager to request a refund, I got a reply simply saying "we don't give refunds." Considering I never used the office space and was not able to come in on the very first day of the lease, I would have appreciated a little more help.When contacting the company to share my experience, I just got a canned response from their service team (probably outsourced overseas). All in all, this entire business is super shady and I would suggest taking your business to other workspaces in the Sacramento area.UPDATE for 7/10 2020: I thought this nightmare would be over after I paid the invoices that shouldn't even have been given to me to begin with. Four months later, Spaces is sending me another invoice along with a late fee. I've tried reaching out to customer service via email and calling several times with no answer.

Winston · 11 July 2020 · SAB Saint Andrews Bureau Ltd London

★★★★★ 1/5

Trustpilot

The worst level of service I've experienced in quite a while

The worst level of service I've ever received in a service agreement in the last 20 years. The employees at the Santa Monica Spaces location are fabulous, the management is non-existent. Read the other 1-star reviews at Spaces Santa Monica, based on my personal experience, they are all accurate, I won't bore you with my story, I'll just say they are great when signing you up, if you have any issue at all about their end of the deal, the staff at the individual locations have no power to rectify anything, have been told by upper management to not contact corporate on behalf of the customer, have the customer contact directly. They take a week plus to answer when they answer, and their answer is always "sorry you feel that way but no." The parent company, Regus, seems to be run by the worst people. Read up on twitter etc about how terrible they treat their customers. People in the UK seems to get the shaft even worse, but they're pretty terrible stateside as well.

Kurt · 11 July 2020 · SAB Saint Andrews Bureau Ltd London