Trusted Agent profile

SAB Saint Andrews Bureau Ltd estate agents in London, Cambridge, Royston and 1 more

3.9

★★★★★ Good

2,479 reviews across 4 offices and 3 platforms

SAB Saint Andrews Bureau Ltd has four offices, in London, Cambridge, Royston and Ware. Together they have 2,479 reviews on three platforms, rated 3.9 out of 5 overall.

Google logo

3.6 / 5

469

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

11

Reviews on Facebook

All 4 offices

Trustpilot logo

1,999

Reviews on Trustpilot

All 4 offices

Our offices

SAB Saint Andrews Bureau Ltd's four offices, most reviewed first. Each has its own page.

Latest reviews from every SAB Saint Andrews Bureau Ltd office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Trustpilot

Avoid renting from here AT ALL COSTS

Avoid renting from here AT ALL COSTS. I have been completely dissatisfied renting from spaces since day 1. When I was first sent documentation I was made false promises. Firstly, the advertised pricing is a lie and a scam, they advertise you can rent office spaces starting from $290CAD, but the small closet office space I’m renting is over $700 a month which Is taxed but they refused to give me a releve so I could claim the taxes and some rent to deduct off my taxes since That is the LAW. They said they do not provide those slips. I’ve been trying to get out of this contract for almost a year and they also refuse to let me have someone do a lease takeover they will only let me sublet but if that person doesn’t pay then I will be stuck paying. Also before signing we agreed to do manual payments but they continued to take out money automatically when I already payed resulting in me paying $1400 in one month THREE TIMES and refused to reimburse me because they said it would take the same amount of time to reimburse as it would to pay next months rent. The contract also states rent is due the first of every month but they ask you to pay the 15th half a month ahead of time and will harass you with emails until it is paid. I was promised high speed internet and the internet is NOT high speed it is constantly failing turning on and off, not recognizing my devices, resulting in me being unable to communicate with my clients, I’ll be waiting for my client to alert me on their arrival but since there is almost no service In my room and the wifi often turns off without warning my client ends up waiting for up to 30 minutes in the lobby or outside. The receptionist will sometimes email me but I won’t get the email because the wifi cut off. I have lost clients as a result to this. There is sooo many more reasons I have not to rent here. DONT DO IT!!!!!

Tania · 13 June 2022 · SAB Saint Andrews Bureau Ltd London

Agent replied · 11 June 2024

Hi Tania, I’m sorry if you felt the need to escalate this as your local team and the account helpdesk have previously assisted with these concerns.Our online pricing is most certainly not a lie or a scam. The prices advertised online are for the most cost-effective options of the various products available at your centre. After you visited the centre and were given the costs involved for your specific requirements, you were happy to sign your agreement.We are fully compliant with all local tax legislations and your local team addressed this query when you initially raised it with them. Please remember that you can download additional tax information relating to each of your invoices through the ‘invoices and transactions’ area of your online account.Your current agreement will expire on August 31, 2023. It is a formal, business commitment. We partner with our customers to help them run and grow their business, but we also have a business to run and cannot cancel agreements. Some advanced warning is necessary should you wish to end with us, and it should be no less than the agreed term and specified notice detailed in your agreement. Our local team have discussed this with you, and we apologise if our available options do not suit your needs.Our invoices are billed monthly in advance with a due date of the 15th of the following month and we make no secret of this. This has been explained to you previously as have your payments.In order to issue a refund on account there first needs to be a credit balance. If you look at your statement of account you will see there has never been an overpayment to refund. The account helpdesk provided information in relation to this and assisted with the request you had in relation to your automated payment method.We fully understand the importance of a stable internet connection and we apologise for any disruption you experienced previously. Your centre manager assisted with this and has not been made aware of any ongoing issues. The local Spaces team leader has contacted you directly to discuss your concerns and remains your point of contact in relation to these matters. Kind regards, Lorraine Brule Global Customer Service at Spaces

2/5

Google

Nobody wearing mask to protect us from covid,

Stewart · 12 June 2022 · SAB Saint Andrews Bureau Ltd London

Agent replied · 11 June 2024

Hi, thank you for your review. We would love to try and help resolve this issue. Please raise a case through the Help section of your online account. Thanks

5/5

Google

Travelling over from Ireland to work in London and it's brilliant. Clean, open and spacious office spaces available.PositiveProfessionalism

Colm · 12 June 2022 · SAB Saint Andrews Bureau Ltd London

5/5

Google

Really nice place to work, very open and bright. Good environment with a wide selection of tables and booths. Also great coffee on site.

Martin · 12 June 2022 · SAB Saint Andrews Bureau Ltd London

1/5

Google

Went there once. Lift on our floor didn't work, toilet on our floor didn't work, coffee machine on our floor didn't work. Plus they aren't dog friendly, which is very rare in London, and no one I spoke to could explain to me why.NegativeQuality

Marta · 12 June 2022 · SAB Saint Andrews Bureau Ltd London

Agent replied · 11 June 2024

Hi Marta, thank you for your review. We would love to try and help resolve this issue. Please raise a case through the Help section of your online account. Thanks

5/5

Google

Lots of free to use office space inside. There are also lots of cafe shops and food places very close. 1 minute casual walk from Liverpool Street Station. Free to use in central London has to be good. And l know because l have been there. Check it out. Free

Tom · 12 June 2022 · SAB Saint Andrews Bureau Ltd London

3/5

Google

Unfortunately this Spaces lacks natural daylight in the majority of coworking areas, which I appreciate is symptomatic of working in a highly built up location like Liverpool Street. Access to tea and coffee making facilities would make a big difference as not everyone wants to pay for overpriced hot drinks in the cafe. It could improve.

James · 12 June 2022 · SAB Saint Andrews Bureau Ltd London

Agent replied · 11 June 2024

Hi James, we appreciate your feedback. We’d like to learn more about your experience to help us make improvements in the future, please email comments@iwgplc.com to share more details. Thank you.

2/5

Google

Pros- great location, close to the station. Good break out spaces (when you're allowed in and not kicked out for 'filming'), reasonable sized private offices, front desk staffed most of the day, cleaners are good, nice decor Cons - very limited bike storage, no extra spaces for bikes in July before people have returned to the office after lockdown. (also reeks of urine everyday- don't let guests come with bikes). Aircon is constantly broken, small problems take weeks to get fixed, no microwaves (!?) in the kitchen and not allowed. Perhaps a good starter office or if you need in-between space for a couple of months

Kitty · 12 June 2022 · SAB Saint Andrews Bureau Ltd London

Agent replied · 11 June 2024

Hi Kitty, we appreciate your feedback. We’d like to learn more about your experience to help us make improvements in the future, please email comments@iwgplc.com to share more details. Thank you.

1/5

Trustpilot

No phone no way to cancel

I contracted with spaces for a virtual office. After two weeks I could not get the phone service to answer with my company name, despite numerous escalations by the staff. I then tried to cancel my contract. There is no way to do this on the account website. They put you through an escalation ticket process.Do not use them

Paul · 10 June 2022 · SAB Saint Andrews Bureau Ltd London

Agent replied · 11 June 2024

Hi Paul,I apologise if you did not receive the high-quality service that we normally provide.We recognize that there were issues with your phone connection and I have spoken to the local team who are working on a solution. Someone from the local team will contact you shortly with more details. Best regards,Michelle SpireAssistant Global Customer Service at Spaces

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Questions about SAB Saint Andrews Bureau Ltd

Which SAB Saint Andrews Bureau Ltd office has the most reviews?

London has the most, with 2,158 reviews rated 3.9 out of 5, followed by Cambridge with 311.

Where are the SAB Saint Andrews Bureau Ltd offices?

The four SAB Saint Andrews Bureau Ltd offices, by town:

  • Cambridge: 18 Mill Road, Cambridge, CB1 2AD
  • London: New Broad Street House, 35 New Broad Street, London, EC2M 1NH
  • Royston: Estates House, 4 Fish Hill, Royston, SG8 9JN
  • Ware: 19 Amwell End, Ware, SG12 9HP

Reviews may appear on more than one platform.

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