5/5
TrustpilotHelpful and friendly
Helpful and friendly, nice office with a good location. It's a mellow place with great staff.
Trusted Agent profile
SAB Saint Andrews Bureau Ltd estate agents in London, Cambridge, Royston and 1 more
★★★★★
2,481 reviews across 4 offices and 3 platforms
SAB Saint Andrews Bureau Ltd has four offices, in London, Cambridge, Royston and Ware. Together they have 2,481 reviews on three platforms, rated 3.9 out of 5 overall.
469
Reviews on Google
All 4 offices
11
Reviews on Facebook
All 4 offices
2,001
Reviews on Trustpilot
All 4 offices
Our offices
SAB Saint Andrews Bureau Ltd's four offices, most reviewed first. Each has its own page.
- SAB Saint Andrews Bureau Ltd LondonNew Broad Street House, 35 New Broad Street, EC2M 1NH2,160 reviews · 233 on Google (3.7)80 in the last 90 days
- SAB Saint Andrews Bureau Ltd Cambridge18 Mill Road, CB1 2AD311 reviews · 227 on Google (3.5)8 in the last 90 days
- SAB Saint Andrews Bureau Ltd RoystonEstates House, 4 Fish Hill, SG8 9JN83 reviews · 9 on Google (3.2)8 in the last 90 days
- SAB Saint Andrews Bureau Ltd Ware19 Amwell End, Ware, SG12 9HP74 reviews · 0 on Google8 in the last 90 days
Latest reviews from every SAB Saint Andrews Bureau Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotSpaces was great
Spaces was great, I loved the flexibility of their lease terms. The property managers on site were excellent. Anything needed, they'd respond quickly. I utilized their office space for 2 years and never had an issue. I'd recommend them to anyone looking for short or long term office space.
4/5
TrustpilotThe service and space was fantastic
The service and space at Tay House was fantastic, the staff were great. My only issue was the limited access into the building due to construction in the building overall and that there was no elevator access making it difficult or impossible to access for those with mobility issues. Had there been a warning about this on the website when I booked, I would have chosen another location in Glasgow.
5/5
Trustpilotgreat reception team
great reception team - highly client and service orientated
3/5
TrustpilotYou let Roger leave
You let Roger leave. He was the BEST Community Manager we have had in the five years I have been here. He joined a company that left residence here to do the same work with better pay and flexible hours to take care of his child. Whoever let him go should be fired and never permitted to work in a leadership position again. One Glenlake Pkwy, Atlanta, GA.
Agent replied · 11 June 2024
Hi Chuck,It’s disappointing that you would leave a 1* review for such a matter.We value all our team members and of course prefer that they stay and grow with us.The fact of the matter is that people in any industry move on to pastures new from time to time.Whilst it’s beyond our control we always respect the wishes of our employees.Thank you for your feedback.Kind regards,Lorraine BruleGlobal Customer Service at Spaces
5/5
TrustpilotNice staffs ever!!
Rating only, no written review.
5/5
TrustpilotModern impressive office spaces
Rating only, no written review.
5/5
TrustpilotGreat experience and location
I would like to thank the team at Spaces in Workery West, Mall of Tripla, Helsinki for making my time working there a pleasure. They are very friendly, attentive and helpful not only to my needs but other tenants as well, based on my observation.
3/5
TrustpilotIn order to get you everything is easy…
In order to get you everything is easy and good words. Then they change the conditions and raise the prices without stopping. With the contract they require a deposit, but in spite of it they charge you almost 2 months in advance. With all this, if you are late in the payment they suspend the services (heating, cleaning, access) and they also apply a surcharge. In addition, for the administrators of the buildings they refer you to the corporate departments and they answer you from generic accounts without indicating the name of the person to whom to address you.It is clear that their business is financial and that they care little about the tenants.Their buildings and facilities are very good although some buildings are better maintained than others.
Agent replied · 11 June 2024
Hi Mario,I’m very sorry to hear of your disappointment.Regardless of the reason, I understand how frustrating it can be and apologize if we did not provide the level of service that you expect and deserve from us. We’re looking into this as a priority and a member of our team will get back to you as soon as we have the details.Your satisfaction is very important. Therefore, we’ll make the relevant inquiries and aim to put matters right as soon as we can. Where appropriate, we’ll also take steps to prevent the situation from happening again.Kind regards,Lorraine BruleGlobal Customer Service at Regus
5/5
TrustpilotVery good facilities and always clean…
Very good facilities and always clean and tidy. The staff is always kind and helpful.
5/5
TrustpilotGreat space work
Great space work, very confortable chairs. The people are very friendly and they help you in any issue.Functional coffee shop. Good price.
5/5
TrustpilotVery helpful staffs
Rating only, no written review.
3/5
Trustpilotno availability
Spaces Athens, GreeceI can hardly find availability on the date I need to book an office. Many buildings are fully booked by big companies. They don't keep few offices for simple subscibers, so they are not even an option. So, although they advertise they have many locations, some of them are permanently booked (ex. Glyfada branch). Try to check the availability before you buy any product. Otherwise, good environment, clean, very friendly receptionists
Agent replied · 11 June 2024
Hi Eleni,We're very sorry to learn that you've been experiencing difficulties when trying to make meeting room bookings in your nearby centres. We try to ensure maximum availability but this cannot always be guaranteed depending on demand.You can book workspaces through your online account with good notice but if struggling here, you can also contact the centres directly. You can find their details here: https://www.regus.com/en-gb/sitemap/greeceThank you for your feedback which will help us improve.Best,Lorraine BruleGlobal Customer Service at Regus
5/5
TrustpilotWendy and Ebony are amazing.
Rating only, no written review.
5/5
TrustpilotThe staff is very friendly and accommodating
The staff is very friendly and helpful and accommodating to client needs even if you are visiting from another center where you are a member. They genuinely know what customer service means!
5/5
TrustpilotStaff is friendly and professional
Staff is friendly, professional and always goes extra mile.
5/5
TrustpilotAmazing facilities in a nice area of…
Amazing facilities in a nice area of the city. Plenty of parking. Great staff. Offices are also well equipped. Highly recommended!
5/5
TrustpilotFive stars
Great efficiency and communication.Great facilities at Spaces & Axa Southside.
5/5
TrustpilotEverything is ok
Rating only, no written review.
4/5
Trustpilotnot really bad ,but I need your help.
the office is just fine no problem, but i have a big issue of them collecting twice in a month the rent fee, they got it 2 days ago, and they have not given that back to me, I already made the claim, Could you get me a solution, A.S.A.P., I cannot wait any longer.Top customer support on the office, the manager and assistants are top class.
1/5
TrustpilotSpaces Luxembourg are thieves
(Below -- after the === is a reaction the Spaces rebuttel, even now the double down on the same lies)Spaces Luxembourg is garbageFirst, I got an (one liner) apology (they admitted wrongdoing) letter from spaces for 5 MONTHS of "inconvenience" ( for the fact they tried to charge me one extra month rent for absolutely no reason. Spaces made up some lie that a payment was reversed by my bank, (which is the same bank as what spaces uses btw ). The office manageress at Luxembourg Spaces was a complete low IQ idiot who made up lies and accused me of having no funds (even after showing my official bank balances showing all payments have been made and my balance never dropping below 100k). Disgusting company, they are trying to rip you off and wear you down until you just give up and pay the amount they are extortion from you. After I handed over the office badge after I terminated the contract due to this piracy they just laughed behind my back while i was walking out. Disgusting people, disgusting company=============To the Spaces rebuttel belowLIe nr 1: on May 2022 you unjustly claimed a payment of 15-DEC-2021 was REVERSED 3 days layer on 18-dec-2021 by our bank ("Spaces company" and me use the same bank). Stop lying about "late payment" nonsense, you received my money for the invoice while claiming 6 month later it was not payed.Lie nr2: "Cleaning fee" is another deflection. This is charged AFTER termination of contract, I TERMINATED the contract BECAUSE YOU TRIED TO GET AN EXTRA FULL MONTH RENT FROM ME.Lie nr3: You applied "late charges" because you unjustly thought the 15-dec-2021 payment was reversed. The late payment fees were credited after you discovered it was YOUR accounting errorLie nr 4: (your quote) "The direct debit payments were unsuccessful". DISGUSTING LIE.this is not some nonsense about "transactions not going through". This is about you actually receiving my money but injustly claiming the bank took it back 3 days later.You ADMITTED in WRITING:- the bank never REVERSED a (any) payment (ever)- you admitted it was YOUR accounting error- you admitted the late payment fees applied (because of above unjust claim) and therfor unjust and credited them.Lie nr 5: "Check your bank"We use the same bank, trying to make this an "inter-bank issue" is nonsense since we use the same bank and the same branch.Conclusion, my last day of rental,.., the office manager and her assistent laughed behind my back when I handed over my security card and walked out, you all think this is comical? Disgusting....Miss "Lorraine Brule" mistakes happen, no problem, fix it move on, thats life, not "it takes 5 month" (I immediately gave SPACES full copies of all payments since my contract started 6 JUN 2021, but still Spaced claimed I the 15-dec-2021 payment was reversed!! (your legal proof of reversal was ever presented btw) maybe give me free coffee as apology for 5 month of huge back and forth drama due to YOUR Mistake. But I see taking accountability is cryptonite to Spaces.
Agent replied · 11 June 2024
Hi Jacob, I recognise that you’re frustrated.I have reviewed your account and you were not charged with ‘…one extra month rent…’; this is your office restoration service which is a part of your agreement. We provide our restoration service for all customers to save time and money, along with the frustration of dealing with multiple outside vendors such as IT & phone technicians. When you moved into your office, we ensured it was all in working order and ready for use. Our invoices are payable no later than on the 15th day of the month. If payment is not received by the due date, we incur administration in managing your overdue account and, though we would like to avoid charging you for this, we will need to pass on a late fee to you. We understand that you have made payments on time however there are a few invoices that were paid late which caused the late payment fees.The direct debit payments were unsuccessful, the reasons of which you can check with your bank.We are pleased to confirm that your concern is since resolved as per the details shared with you by your community team. It certainly did not deserve the words you’ve used.If you need further support, please feel free to contact your local community team who remains your key contact here.We appreciate your business.Regards,Lorraine BruleGlobal Customer Service at Spaces
5/5
TrustpilotNice cosy setup
Nice cosy setup, helpful welcoming and cheerful team
5/5
Trustpilotgreat experience
great experience, lovely Assistant, which is sad that she has to leave, she was very helpful in all mathers.
5/5
Trustpilotsuperb service who works there has been…
Everyone who works there has been lovely and more than helpful which has been much appreciated.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about SAB Saint Andrews Bureau Ltd
Which SAB Saint Andrews Bureau Ltd office has the most reviews?
London has the most, with 2,160 reviews rated 3.9 out of 5, followed by Cambridge with 311.
Where are the SAB Saint Andrews Bureau Ltd offices?
