Trusted Agent profile
★★★★★
2,479 reviews across 4 offices and 3 platforms
SAB Saint Andrews Bureau Ltd has four offices, in London, Cambridge, Royston and Ware. Together they have 2,479 reviews on three platforms, rated 3.9 out of 5 overall.
469
Reviews on Google
All 4 offices
11
Reviews on Facebook
All 4 offices
1,999
Reviews on Trustpilot
All 4 offices
SAB Saint Andrews Bureau Ltd's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotThe staff there go the extra mile
The staff there go the extra mile. Really friendly and helpful. Example: When the coffee machine broke, Eli made coffee for everyone in a cafetière which just made the place feel like your own office (which it sort of is!)
1/5
TrustpilotDo yourself a favour and DO NOT use…
Do yourself a favour and DO NOT use their service. Wouldn’t recommend to ANYONE.
Hello Jordan,thanks for letting us know about this. We’re sorry you had this experience and would love to help. Please email me michelle.spire@spacesworks.com with your company name and/or account reference so we can quickly assist. Many thanks, Michelle SpireGlobal Customer Service at Spaces
1/5
TrustpilotDoggy practices
Rating only, no written review.
Hello,We’re sorry that you feel this way, as we act transparently in everything that we do. Please email me at lorraine.brule@spacesworks.com with your company name and/or account reference so we can quickly assist. Many thanks, Lorraine Brule Global Customer Service at Spaces
4/5
TrustpilotExcellent team and functional business zone
Excellent team, kind and helpful. They are always at its disposal and doing their best to make your stay as comfortable as possible. The location itself is good, with enough parking lots for cars and bikes. Not perfect if you are using public transportation.The business lounge and bar are very cozy, serving excellent coffee. Neat offices, simple decoration, functional. The joint kitchen area is well-maintained.On the negative side is that most of the services, besides renting an office, have an extra cost. Meeting rooms are only for small groups. No chill zones and a soundproof phone booth in the office zone.
5/5
TrustpilotI appreciate the care and consideration…
I appreciate the care and consideration that the staff provides, and they are great people.
1/5
GoogleJust wouldn't recommend getting office space here. (manager knows why we're unhappy and are leaving, just best not to be too combative on a public forum).
Hi Rollo, many thanks for taking the time to leave a review, we appreciate your feedback. We’d like to learn more about your experience to help us make improvements in the future. Please send us a private message through our Facebook page (www.facebook.com/spacesworks) to share more details. We hope you’ll return soon. Thank you.
5/5
GoogleExcellent. I like the place. The station is always packed and busy. Unique.
Hi Remigijus, many thanks for taking the time to leave us a positive review! We hope you visit us again soon.
3/5
GoogleThe kitchen facilities isn't good. No microwave but have a pool table. A bit weird for me..
Hi Felicia, thanks for taking the time to leave us a review. We're sorry to hear this and have shared your feedback internally. Thanks.
1/5
TrustpilotDear Spaces,
Dear Spaces,I’m writing to complain the security on the first floor, the male Indians. If I’m not wrong, I think their job, except maintaining normal order, is to help the visitors of us office tenants press the lift, right? As tenants of Spaces, we have the right to enjoy all of your services, right? Isn’t it their duty to help the tenant’s customers use the elevator? Isn’t this a piece of cake for them? Then why is the security’s attitude so bad? Why they behave so rude to my customers? I cannot understand, just press the lift, so easy, why they are so dissatisfied? Almost every male Indian guard on duty showed a very bad attitude. I am writing to ask if you can train your employees better? Can this situation be improved? It’s too over now, I cannot stand anymore, ok?Sincerely,624
5/5
TrustpilotGood service
Rating only, no written review.
5/5
TrustpilotVery professional
Very professional. Great Customer ServiceStaff are always willing to help, friendly and approachable.
4/5
TrustpilotGood reception and community managers…
Good reception and community managers on staff from 8:30am-5pm. Good common areas and kitchen space.Slight issues with emergency services such as leak from pipe above in washroom after 5pm, no contact email or number for maintenance.
5/5
TrustpilotThomas Jordi makes Spaces (Ambassador…
Thomas Jordi makes Spaces (Ambassador House) great!
5/5
TrustpilotAwesome
Interior design, working atmosphere and colleagues are just awesome!
5/5
TrustpilotGreat Team at The Park Row Office
Fiona and Charlie have been great helping us with a recent office move which has gone very smoothly.
2/5
TrustpilotThe Spaces at Teddington was great for…
The Spaces at Teddington was great for my needs and the staff most helpful.BUT your charging system does not work fairly. I needed the Space for 6 weeks and gave a full month's notice. I paid in total £891.04 which is more than double what I was quoted. I have raised this as I was told originally that part of this payment was a deposit but no-one has contacted me to repay this.Thank you
Hi Jon, thanks for getting in touch.I’m happy to ready your positive comments about your centre and centre team; I’ll be sure to pass on your feedback.Refundable deposits are charged to all of our office and co-working customers and this is stated in the comments section of your agreement; I apologise if this was not clear to you.We fully understand the importance of receiving your refund promptly and have taken measures to make the process as smooth as possible for customers. Requesting your refund is easy. You should log into your online account (myspacesworks.com), select Account > Billing and payments > Deposit balances, where a specific section for refund request is available.You should receive your refund within 30 days after your end date or request date (whichever is later). It’s an automated process. However, we ask you to go through some security steps as part of our fraud-prevention policy. A member of my team has contacted you to offer further assistance.Kind regards,Lorraine BruleGlobal Customer Service at Spaces
5/5
TrustpilotGreat centralised location with good…
Great centralised location with good facilities
5/5
TrustpilotGood place and Good environment for …
Good place and Good environment for working.
5/5
TrustpilotI couldn't be happier with my office…
I couldn't be happier with my office space! From the moment I stepped in, I was impressed by the professionalism and attention to detail that went into creating this fantastic workspace.First and foremost, the location is ideal. It's situated in a vibrant and easily accessible area, making it convenient for both clients and employees. Parking is a breeze, and public transportation options are just a stone's throw away.The interior design is impeccable. The office space exudes a modern and sleek aesthetic that immediately sets the tone for productivity and creativity. The furniture is comfortable and stylish, providing an inviting and functional atmosphere. Natural light pours in through large windows, creating a pleasant and energizing work environment.What truly sets this office space apart is the amenities and services offered. The high-speed internet connection is reliable, ensuring that I can stay connected and productive at all times. The fully equipped kitchen and lounge area make it easy to take breaks and recharge throughout the day. The meeting rooms are spacious and well-equipped, making it effortless to host client meetings and collaborative sessions. The staff here is incredibly friendly and accommodating, always ready to assist with any request.One of my favorite features is the 24/7 access. It allows me to work on my own schedule, whether that's during traditional office hours or burning the midnight oil on a critical project. The security measures in place also give me peace of mind, knowing that my workspace and belongings are well-protected.Overall, I highly recommend this office space to anyone seeking a top-notch workspace. It has exceeded my expectations in every way, from its convenient location and stunning design to its exceptional amenities and friendly staff. If you're looking for a five-star office space, this is the place to be!
1/5
TrustpilotNot worth the hassle. No clientservice from Norway
While the facilities are nice and kind of modern, the customer support functions are not working and helpfull at all. Due to several errors on Spaces side, (wrong invoices, wrong debiting my bankaccount) my account was blocked for more than 2 months and not available. Now after 4 months (all paid) it is still not working and I can still not book any co working. Customer service in Norway cannot solve the problem and just not even try to find a solutions. Neither do they refund the money of the previous months, where we could not use the account. Help desk tickets are just closed (by robots). And after more then 100 emails I am giving up and resigning from them . I really do not recommend them. (and the response by them below clearly demonstrates this. They pick one of the problems I had, and even knowing that they have the wrong facts, they believe that they are right). PS I have reread the contract I had signed, it does not state anything about a "gym" contract and one singel person can use it. My contract was in name of the company. So be aware !
Hello Linda,We’re sorry for your frustrations but we don’t feel that your comments are fair.You signed for 2 memberships, one to be used by a colleague of yours. You’ve then attempted to use this membership yourself but as you selected, its not under your name. It works much like a gym membership, it is only for the listed user.We’ve contacted you to clarify your concerns and remain available for you. Thank you for your understanding. Many thanks, Lorraine Brule Global Customer Service at Spaces
5/5
TrustpilotThe support staff here are wonderful
The support staff here are wonderful, responsive. The location is so convenient to everything. We are really enjoying being here
5/5
TrustpilotIt’s always a breath of fresh air to…
It’s always a breath of fresh air to walk into the office and have a beautiful space conducive to a focused productive work day.
5/5
TrustpilotGreat location and awesome frontdesk help
Great location, amazing surroundings, nice office park with cool amenities, and awesome help provided always by the frontdesk team.
5/5
Trustpilotgreat experience
all the elements in order, great attention
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London has the most, with 2,158 reviews rated 3.9 out of 5, followed by Cambridge with 311.
