5/5
Great Staff & Customer Care with…
Great Staff & Customer Care with special note to Pavlo, Nathaniel and Michelle.

Trusted Agent profile
★★★★★
2,478 reviews across 4 offices and 3 platforms
SAB Saint Andrews Bureau Ltd has four offices, in London, Cambridge, Royston and Ware. Together they have 2,478 reviews on three platforms, rated 3.9 out of 5 overall.
469
Reviews on Google
All 4 offices
11
Reviews on Facebook
All 4 offices
1,998
Reviews on Trustpilot
All 4 offices
SAB Saint Andrews Bureau Ltd's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Great Staff & Customer Care with…
Great Staff & Customer Care with special note to Pavlo, Nathaniel and Michelle.
5/5
Daily Tasks
No specifics, but in general They Are POSITIVE and Helpful to all small tasks
5/5
all the ladies at reception and the…
all the ladies at reception and the ladies who keep our floor and its amenities clean and fresh.
5/5
Service is good, your customer service is polite.
5/5
A great and very professional team: very prompt in finding the best solutions to clients' needs!
A great and very professional team: very prompt in finding the best solutions to clients' needs! Both Bianca and George are very kind and friendly and communicate with customers in a positive and understanding manner!
5/5
Excellent info and service from Mariska…
Excellent info and service from Mariska and Emily. They answered my questions accurately and in a timely fashion.
5/5
Location and service
Rating only, no written review.
5/5
Great staff
Great staff, service, facilities and location
5/5
Comfortable atmosphere, warm welcome and wonderful staffs!
I am always welcomed with nice smiles by all the staffs of Otemachi SPACES.
5/5
Professional Office Space
Professional look, modern building and facilities, helpful staff, reception and mail services, close proximity to restaurants, banks, train and bus, secured underground parking, flexible solutions for size of office space and rental arrangements based on business needs.
3/5
Great location, but pricey
I like the location of the office space I am renting and the staff are very responsive with any questions and concerns. What I don't like is that the cost of renting space is quite high and seems to increase on a regular basis--not just when my lease is up, but also on the anniversary date of signing my initial contract (this seems unfair). Also, the cost to rent a boardroom for a larger group meeting is prohibitive. As a result, I end up giving workshops in a different location, which is an inconvenience (to set up, transport supplies etc.).
Hi Birgit thank you raising this concern, We work hard to ensure our services offer exceptional value to our customers and to provide many different options to meet every requirement and budget. Our agreements renew at the prevailing market rate which means that our prices can reduce as well as increase upon renewal; Your centre team will be happy to discuss upcoming renewals with you. Whilst annual indexation is applied to agreements over 12-months and please be assured that this increase is not arbitrary, but rather a necessary adjustment due to the increase in real estate costs, which is an integral part of our agreement. As you may be aware, this indexation is a standard practice in the industry to account for fluctuations in the market, and it ensures that our pricing remains fair and consistent with the current market conditions. No other adjustments can be made. Thank you for taking the time to leave your feedback.Kind regards,Michelle Spire Assistant Global Customer Service at Spaces
5/5
Always helpful
Rating only, no written review.
5/5
Perfect By All Accounts
From the room, to the ladies managing the office space, to the pricing, everything was perfect. I will always utilize them in the future and will also recommend them to anyone with the need for a short-term office space. A+ all the way around.
5/5
the people in the sales department and…
the people in the sales department and in the reception; the overall environment
5/5
Perfect place for work away from home !
Rating only, no written review.
5/5
Gorgeous
Gorgeous, well equipped, and perfectly managed office environment in a nice neighbourhood. I have experienced a half dozen co-working spaces over the years, and this is the best.
4/5
Good atmosphere
Good atmosphere, very gentle and helpful guys at reception and café, nice users.
5/5
the space is quiet
the space is quiet, clean and well managed and feels better than having your own office, just because there are so many things that you don't have to deal with if you are not renting the entire space for yourself
5/5
Good environment.
Rating only, no written review.
5/5
Nice ambiance
Very nice view from our office at the cornet lot.
2/5
Air conditioning has always been a…
Air conditioning has always been a problem and remains so, currently 13C, rendering the workspace unfit - I just saw someone in another office wearing a ski jacket at his desk!The lifts constantly breakdown, at times whilst you are in them, one has been out of action for ~2-months. The staff here are not empowered to fix problems and seem to be ignored when they raise issues.The experience at other Spaces offices when travelling has been better, it is the only reason we remain here.
Hi Byron, I understand that you’re disappointed, and I’d like to help. At Spaces the maintenance of our facilities is very important and we can assure you of our highest standards. I have escalated your comments to the relevant teams and am making enquiries to put the matter right. You are also welcome to discuss these situations directly with your local Community Manager, who will be in touch. Should there be anything further I can assist you with, please do not hesitate to contact me at lorraine.brule@spacesworks.com Regards, Lorraine Brule Global Customer Service at Spaces
1/5
Think twice before using them
Think twice before using them. Your deposit will never be refunded. I am going through the battle to get it back. No particular reason, just no one cares.
Hello Ilia,We are sorry if you feel frustrated but your comments are unfair; we have already refunded your retainer.Your centre team have already confirmed that it was sent to you on 22 December. You can expect to receive it to your bank account shortly.Thank you for your understanding.Best,Michelle Spire Assistant Global Customer Service at Spaces
1/5
Rating only, no written review.
5/5
The staff is first class!
Rating only, no written review.
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London has the most, with 2,157 reviews rated 3.9 out of 5, followed by Cambridge with 311.