5/5
Reception is very helpful
Reception is very helpful and does a good job

Trusted Agent profile
★★★★★
2,476 reviews across 4 offices and 3 platforms
SAB Saint Andrews Bureau Ltd has four offices, in London, Cambridge, Royston and Ware. Together they have 2,476 reviews on three platforms, rated 3.9 out of 5 overall.
469
Reviews on Google
All 4 offices
11
Reviews on Facebook
All 4 offices
1,996
Reviews on Trustpilot
All 4 offices
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SAB Saint Andrews Bureau Ltd's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Reception is very helpful
Reception is very helpful and does a good job
5/5
Love SPACES and truly enjoy the care…
Love SPACES and truly enjoy the care and support my business received there.
5/5
Emily and Chelsea honestly make this…
Emily and Chelsea honestly make this place tick. They are so vibrant, kind and professional. I love this building and the positivity it gives off!!!!
5/5
Great space and fantastic service
Great space and fantastic service. Jessica was the best! The site itself was easy to get to, secure, and comfortable.
5/5
Warm
Warm, welcoming team.Fast internet.Good coffee.
1/5
SPACESWORKS = REGUS = IWG = EGAL
REGUS - SPACES - SPACESWORKS - IWG = EGALI have concerns about the companies Regus, IWG, and Spaces and SpacesWorld. Just take a look here on Trustpilot, the respondent for each is Lorraine Brule, Global Customer Service at Spaces.It seems surprising to find that the same individuals are handling customer relations for all three. Additionally, the office backgrounds and teams appear identical across these companies, leading to confusion about their distinct identities.Customers need to be aware and careful when dealing with companies that might not be as distinct as they appear. Careful consideration and research are advised to ensure a clear understanding of their services and offerings.The websites appear to have the same web engine, identical provider backgrounds, and technical infrastructure. You might believe they are different companies based on the colour schemes of the pages alone.These names all represent one company! They cause much pain, annoyance, complaint time, and hassle for their customers. For this reason, they continually change their names, making us, the customers, believe we are in a good place, free from them. This is a serious deception for consumers and customers and a significant opportunity for others to cause harm in this manner.
Hi Zoltan,Sorry to hear again of your frustration but your comments are unjustified.You failed to revoke your own standing order to us when your agreement ended and sent too many payments to us.Once notified, we fully refunded these to you, and we explained this to you directly.We will no longer engage in false claims and accusations. It is your responsibility to effectively manage your account. We encourage direct debit set ups to prevent such situations.Best,Lorraine BruleGlobal Customer Service at Spaces
5/5
Contract Renewal
Reception and refreshment team always friendly and helpful. Centre manager worked with us to find best new solution for our office needs.
5/5
Great staff and environment
Staff always helpful. Nice clean office space
5/5
Love Spaces and being able to work in…
Love Spaces and being able to work in different locations. All unique and super clean.The only thing I’d change is that in certain locations (Hammersmith) you have to pay for hot water to make a tea. Free coffee and tea would be a nice touch.
5/5
The Lee Garden Spaces team is…
The Lee Garden Spaces team is excellent. Make us feel home. The community is also very thriving and friendly.
1/5
These people don’t give a damn
These people don’t give a damn. Left a fire alarm running for 8 hours overnight which kept the whole neighbourhood awake. Please avoid.
Hi, thank you for bringing this to our attention.Please accept our sincere apologies for the disturbance this has caused you. We’re investigating what went wrong here and can assure you that we’ll take the necessary measures to ensure it doesn’t happen again.Thank you once again for letting us know about this.Kind regards,Michelle SpireAssistant Global Customer Service at Spaces
5/5
Space is one of the best places to work in and meet…
Spaces is one of the best places to work in and meet people on a profissional level. Also the profissional who manages spaces at Mapfre tower (Sofia Brian) is an excellent example of professionalism, manner, and integrity. I also had the pleasure of meeting Julio a very professional gentleman who extended his availability, and offered assistance from the very beginning. The managers of spaces go above and beyond to ensure that their clients are well taken care of. I couldn’t imagine a better professional space to work in. Very highly recommended
5/5
Awesome place to work
Awesome place to work. Really great ambiance, easy to book app and friendly community of people. High tech meeting rooms and office desks. Coffee machines and drinking water available all the time. Also location is great near the station. Expensive to park at spaces parking as you have to pay and park day charge for £12 inc vat. But cheaper parking options available at 70p per hour just near Morrisons.
5/5
The Met is always super clean and great…
The Met is always super clean and great environment. Front desk always willing to help. Grateful I work here plus I have a great view.Thanks, Rita Rodriguez
4/5
Clean
Clean, available, Wifi speed, available kitchen, location to downtown Newark, the building has plenty networking opportunities, proximity to resteraunts.
3/5
Training
The front off ice staff was not as experieced in the daily operstions as Eric was.
Hello Morgan,Thank you for bringing this to our attention. It's through feedback such as yours that we can improve our services to customers.We will contact you now to understand your concerns in more detail, thank you.Best regards, Lorraine BruleGlobal Customer Service at Spaces
4/5
Friendly reception
Friendly reception, lively ground floor open space, competent and wonderful barista. Early glitches with accounts have been solved.
5/5
Athens Spaces, Ermou 56
Great and very friendly staff, nice cozy workspace.
5/5
Your team has been very helpful in…
Your team has been very helpful in assisting a first time client with the booking and our account queries
5/5
Staff are always very helpful and…
Staff are always very helpful and friendly. Very clean and tidy office space, although on occasions a little noisy from other offices.
5/5
Great service from team
Great service from team, great facilities.
5/5
The team at reception are always keen…
The team at reception are always keen to help, positive and friendly.
2/5
No invoices
I was told I would receive the corresponding invoice via email. This never happened. Are you abiding per local tax regulations?
Hi Luis, I understand and appreciate that you’re disappointed, and would like to help.Our invoices are always available online where our customers can check and review them through their online account (myspacesworks.com) under the ‘Account’ section. All our invoices are charged with tax following the local tax regulations and a copy of it will be sent to the customer’s email. We apologise if you did not receive it however it can be obtained through your online account.A member of our team has already been in contact with you regarding this matter, please respond to them if you need further assistance.Best regards, Lorraine BruleGlobal Customer Service at Spaces
2/5
Online system is not user-friendly.
Online system is not user-friendly.Time-out function makes it complicated when making meeting room bookings.
Hi Kristy, thank you for taking the time to share feedback.We work closely with our Web and App developers to provide customers with the best possible online tools to easily manage their accounts with us on the go. We apologise for the inconvenience caused by your App services. A member of our team has already been in touch with you in this matter, please respond to them if you need further assistance.Thank you.Lorraine BruleGlobal Customer Service at Spaces
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London has the most, with 2,155 reviews rated 3.9 out of 5, followed by Cambridge with 311.