5/5
TrustpilotVery nice working Space
Very nice working Space, amazing service, very friendly staff and great location. Highly recommend!
Trusted Agent profile
SAB Saint Andrews Bureau Ltd estate agents in London, Cambridge, Royston and 1 more
★★★★★
2,475 reviews across 4 offices and 3 platforms
SAB Saint Andrews Bureau Ltd has four offices, in London, Cambridge, Royston and Ware. Together they have 2,475 reviews on three platforms, rated 3.9 out of 5 overall.
469
Reviews on Google
All 4 offices
11
Reviews on Facebook
All 4 offices
1,995
Reviews on Trustpilot
All 4 offices
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Our offices
SAB Saint Andrews Bureau Ltd's four offices, most reviewed first. Each has its own page.
- SAB Saint Andrews Bureau Ltd LondonNew Broad Street House, 35 New Broad Street, EC2M 1NH2,154 reviews · 233 on Google (3.7)72 in the last 90 days
- SAB Saint Andrews Bureau Ltd Cambridge18 Mill Road, CB1 2AD311 reviews · 227 on Google (3.5)8 in the last 90 days
- SAB Saint Andrews Bureau Ltd RoystonEstates House, 4 Fish Hill, SG8 9JN83 reviews · 9 on Google (3.2)8 in the last 90 days
- SAB Saint Andrews Bureau Ltd Ware19 Amwell End, Ware, SG12 9HP74 reviews · 0 on Google8 in the last 90 days
Latest reviews from every SAB Saint Andrews Bureau Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotBEst Decision in 2023
Joining Spaces was my best decision in 2023! after working in my own office for 29 Years. Now I have multiple locations and I feel focused in my place independently of the location that I'm.
5/5
TrustpilotHelpful and professional staff
1/5
TrustpilotPlease do not go into business with them
Please do not rent an office from this company. We rented an office for 2 months in Cape Town (on Long Street). The office spaces are small and noisy. Furthermore, we paid a deposit and a restoration fee. It is ridiculous that you have to pay a restoration fee when you end the rental agreement when you already paid a deposit. We even did not change a single thing to the office (so we left it in the same state we got it). To top it off, it has been more than a month since I requested to get my deposit back and I still haven’t received it back. I only got a lousy e-mail they needed additional information (after a month!). Reaching out to our sales contact person did not help either, since she just ignored our email. If you look at their website there is no information on getting in touch with customer service. They stated that they have escalated my complaints, but I haven’t heard of them. It’s a disgrace.The one star is for the staff working at the reception, they were kind. But this organisation lacks customer service and is just out to get your money.
Agent replied · 11 June 2024
Hi Nikki, Regardless of the reason, I understand how frustrating it can be and apologise if we did not provide the level of service that you expect and deserve from Spaces. The details of all the charges are given in our agreement and we charge our customers accordingly. We provide our restoration service for all customers to save time and money, along with the frustration of dealing with multiple outside vendors such as IT & phone technicians. When you moved into your office, we ensured it was all in working order and ready for use. We do the same with each customer and this service is part of your agreement. On behalf of your centre team, I’d like to extend a full apology if this wasn’t explained to you. Our account helpdesk team is always available to help with your account, billing, and payment queries. They can be contacted via the “Help” section of your online account (myspacesworks.com). We fully understand the importance of receiving your refund promptly and have taken measures to make the refund process as smooth as possible for our customers. We are currently working on refunding your retainer in an immediate payment run. We will update you once it has been processed successfully.If you need further information on this matter, please contact my team member who is in touch with you.Kind regards, Lorraine Brule Global Customer Service at Spaces
4/5
TrustpilotThe buying experience was great and…
The buying experience was great and easy to process. The only challenge was the systems adds services into the account (chargeable) that have not been requested on account setup, which is frustrating as have to get them removed after start of the contract.
5/5
TrustpilotAmazing workplace experience and service
Rating only, no written review.
3/5
TrustpilotMy overall experience has been bad.
My overall experience has been good.However, last time, the internet availability was terrible and my meeting was quite frustrating.
Agent replied · 11 June 2024
Hello Humberto,I apologise if you haven’t received the level of service that you’d expect from Spaces.We know that your IT setup is key to your business, and we’re working to ensure any technical issues are fixed as a matter of urgency. I have already escalated your concerns to your local Operations team who will investigate to ensure that a solution is found quickly.Thank you for your patience and understanding. Best regards, Lorraine Brule Global Customer Service at Spaces
5/5
TrustpilotGood
Best delivery service
1/5
GoogleRating only, no written review.
1/5
GoogleTHE WORST EXPERIENCE I was a tenant with SAB for 2 years. They were incredibly incompetent, unhelpful, and arrogant. They do not even know basic housing regulations. Avoid at all costs!
5/5
TrustpilotFriendly & Helpful team!
The staff at Spaces are very friendly and helpful. They are the most deserving of the 5 stars.
5/5
TrustpilotFantastic Front Desk Crew!
Radka & front desk crew here at Spaces Wilton Road make each visit memorable & welcoming. A fantastic place to run our collective businesses and amazing venue from the minute you walk in.
1/5
TrustpilotA Cautionary Tale
A Cautionary Tale: Why I strongly recommend against Spaces CoworkingI'm not the type to hastily post negative reviews. In fact, I usually keep my grievances to myself, as it takes quite a LOT to ruffle my feathers. In fact, I dont remember last time rating someone as 1 star.So, I'm writing this review in the hopes that it might serve as a warning to others.Initially, my experience with Spaces seemed promising. Upon checking in, the staff were friendly and efficient, helping me with paperwork and processing payments without a hitch. The facility itself was decent enough, conducive to work and well-maintained.However, my positive impressions quickly soured once I checked out and attempted to reclaim my retainer. What should have been a straightforward process turned into a bureaucratic nightmare spanning four months. I was constantly shuffled between departments, dealing with a multitude of personnel, each asking for the same forms over and over again. There was zero accountability. There were zero issues from my side.There seemed to be a lack of accountability and standard procedures for retainer refunds. While they were more than eager to assist during check-in, their enthusiasm vanished when it came to returning my retainer. The endless back-and-forth via email, coupled with apparent confusion among the staff, was not only frustrating but also time-consuming. It's kinda, I dont even know how to explain this. A simple straightforward procedure. Messed up to epic proportions.At this point, the effort and time I've invested in trying to retrieve my retainer have far surpassed its actual value. Initially, I persisted out of principle. I persisted for 4 months. But now, I've decided to let it go, conceding defeat to the stress and inconvenience this ordeal has caused me.I urge caution to anyone considering Spaces, especially travelers seeking a coworking space. If getting your retainer back is important to you, you might want to look elsewhere. Based on my experience, I hight recommend against spaces. Please save yourself the trouble and headache.
Agent replied · 11 June 2024
Hi Adithyan,We understand how important your return of retainer is, and our standard timeline has not been met on this occasion. For this, we deeply apologise. Due to an unforeseen issue with your payment, it will have to be rerun which has caused this delay. Again, we sincerely apologise for the inconvenience this may have caused. Once we reprocess your refund you will receive a correspondence letting you know that the payment went through successfully.Kind regards,Michelle SpireAssistant Global Customer Service at Spaces
5/5
TrustpilotFriendly and Helpful
The staff is friendly. The room's ventilation system smelled bad, they will find solutions as soon as possible.
5/5
TrustpilotLOCATION EXCELLENT
Its a good location for a office t ostart with nice place very goods staff and veryhelpful people reception desk on the 14th floor staff are very helpful like it atmosphere of the office location
5/5
TrustpilotIdeal for brainstorming!
Professional staff. Good meeting room. Very quiet place. Ideal for brainstorming!Highly recommended
4/5
TrustpilotGreat experience nice space
Really great experience with this space - As la defense is not really green I suggest to add more plants and small Trees to feel better :)
4/5
TrustpilotWe did work from spaces for a day in…
We did work from spaces for a day in Sheffield. It was a great experience, easily commutable only few mins from the train station and also from the city centre with lots of options around to eat. Place was bright and pleasant to work with no disturbances. Small cafe was there to have some snacks and coffee while working. Overall a great experience.
5/5
TrustpilotExceptional Experience
I recently had the pleasure of spending the past two days at Spaces with my team, and I must say that the experience was nothing short of exceptional. From the moment we walked through the doors, we were greeted with a warm and inviting atmosphere that set the tone for a productive and enjoyable work environment.One of the standout features of Spaces is undoubtedly its staff. The team members were not only professional and knowledgeable but also incredibly friendly and accommodating. Their genuine enthusiasm for creating a positive co-working experience was evident in every interaction. Whether it was assisting with technical issues, providing helpful recommendations, or simply offering a friendly smile, the staff at Spaces went above and beyond to make us feel welcome.
5/5
TrustpilotThe team in Davis Square is super…
The team in Davis Square is super responsive and very upbeat!
5/5
Trustpilotgreat spirit
great athomsphere in a great location
5/5
TrustpilotThe staff is awesome
The staff is awesome. Very friendly and helpful. They go above & beyond.
5/5
TrustpilotCaira @ 580 California was business…
Caira @ 580 California was business minded and customer centric. Any questions or confusion was answered thoughtfully and knowingly. I’m really happy to have landed there at 580 California after engaged with 3 whole SPACES at different locations over the past 18mos. Looking forward to doing business and having business at 580 California based on my first transaction and engagement with Caira at 580.
5/5
TrustpilotReception is very helpful
Reception is very helpful and does a good job
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Questions about SAB Saint Andrews Bureau Ltd
Which SAB Saint Andrews Bureau Ltd office has the most reviews?
London has the most, with 2,154 reviews rated 3.9 out of 5, followed by Cambridge with 311.
Where are the SAB Saint Andrews Bureau Ltd offices?
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