5/5
TrustpilotStaff is always top notch
Staff is always top notch. Facilities are well kept and versatile.
Trusted Agent profile
SAB Saint Andrews Bureau Ltd estate agents in London, Cambridge, Royston and 1 more
★★★★★
2,474 reviews across 4 offices and 3 platforms
SAB Saint Andrews Bureau Ltd has four offices, in London, Cambridge, Royston and Ware. Together they have 2,474 reviews on three platforms, rated 3.9 out of 5 overall.
469
Reviews on Google
All 4 offices
11
Reviews on Facebook
All 4 offices
1,994
Reviews on Trustpilot
All 4 offices
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Our offices
SAB Saint Andrews Bureau Ltd's four offices, most reviewed first. Each has its own page.
- SAB Saint Andrews Bureau Ltd LondonNew Broad Street House, 35 New Broad Street, EC2M 1NH2,153 reviews · 233 on Google (3.7)71 in the last 90 days
- SAB Saint Andrews Bureau Ltd Cambridge18 Mill Road, CB1 2AD311 reviews · 227 on Google (3.5)8 in the last 90 days
- SAB Saint Andrews Bureau Ltd RoystonEstates House, 4 Fish Hill, SG8 9JN83 reviews · 9 on Google (3.2)8 in the last 90 days
- SAB Saint Andrews Bureau Ltd Ware19 Amwell End, Ware, SG12 9HP74 reviews · 0 on Google8 in the last 90 days
Latest reviews from every SAB Saint Andrews Bureau Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot4/5
TrustpilotGood people, bad systems
Your people are nice and efficient. Your systems are poor. I got threatened by legal action when the mistake was solely yours. And it took you several weeks to solve the check-in issue with the app.
5/5
TrustpilotThe attention to detail and support…
The attention to detail and support from the team there was fantastic. Thanks to them for making the workshop meeting we had perfect.
1/5
TrustpilotThe staff on reception are great BUT
The staff on reception are great, location is as well, but the state of the building we are in is appalling. 2/4 lifts to our floor out of action, one of them for nearly 2 months now. The air conditioning in our office has been broken for as long as I can remember, with promises of a fix not materialising for several months. We are then told that we can move rooms or even move location entirely, which simply does not work
Agent replied · 11 June 2024
Hi Nathan, I’m sorry if you felt the need to escalate this.The local team have addressed these situations with you several times.There is one lift that is currently undergoing maintenance and this is due to continue for a few weeks, but the other 3 lifts are operational and you are welcome to use any one of them.The air conditioning is not work at full potential and we are discussing options with the landlords as this falls within their remit. However, you have already been provided with a portable unit and, as you state, have been given options to relocate to a different office or even location. If you feel a relocation would be to your advantage, the local team are till happy to provide availability so please let them know. Kind regards, Michelle SpireAssistant Global Customer Service at Regus
4/5
TrustpilotConvenient location
Visited KL Sentral , Kuala Lumpur, Malaysia
5/5
Trustpilotproblem solved very fast and area…
problem solved very fast and area manager is very friendly and helpful.thanks
Agent replied · 11 June 2024
Hi Zhuoqing, thank you for raising this concern. At Spaces the maintenance and cleaning of our facilities are very important, and we can assure you of our highest standards. I’m investigating the situation with the relevant teams to ensure that this situation doesn't happen again.Best regards, Lorraine Brule Global Customer Service at Spaces
5/5
TrustpilotHighly Recommend Spaces Napa!
Great staff, really nice office space, beautifully decorated, amazing location and perfect wifi. What more could you ask for!?
1/5
Trustpilotregular user - no refund for a pass booked in error
I was a regular user I booked a spaces place by mistake while showing the app to a colleague. Because the app was so slow it didn't mark the co working desk as booked when I was using it. I only saw that it had processed on my email when it was to The space was in birmingham and i live in london so I would never have booked it. When I contacted customer support it took days for them to come back and they didn't show any flexibility - just referring me to the terms and conditions which state they don't have to refund me. I think its really unreasonable in this case. The coworing space I booked very likely won't have impacted their capacity on the day - so they haven't lost anything And for me - I would hace cancelled immediately if I had realised that i had booked, the app was so slow to refresh and i had no visual confirmation in the app. I did get an email recepit but i get lots of email and it didn't come to mty attention until I saw my bank statement
Agent replied · 12 June 2024
Hi Dan,I’m very sorry to hear of your dissatisfaction.I immediately asked one of my team members to investigate this as a priority and provide me with more information. They will get back to you as soon as we have the details.Your satisfaction is very important. Therefore, we’ll make the relevant enquiries and aim to make matters right as soon as possible. Where appropriate, we’ll also take steps to prevent the situation from happening again. Thanks again for your comments which help us improve. We appreciate your business. Best regards, Michelle SpireAssistant Global Customer Service at Spaces
5/5
Trustpilothelpful staff
helpful staff, cosy working environment
5/5
TrustpilotGreat experience
Great customer service! Very neat and tidy workspace and had all the equipment we needed
5/5
TrustpilotVery good service
Very good service from the desk, central location, good conditions, clean rooms
5/5
TrustpilotPeaceful working environment for Digital Nomads
Peaceful working environment, good view and good service from the staff.
5/5
TrustpilotLove Spaces Napa
Love Spaces Napa! The team is fantastic; always super helpful and accommodating.
5/5
TrustpilotFriendly
Friendly, clean, helpful
1/5
GoogleThere are 5 main lifts, for last 2 months 1 has been working only. Makes getting around super slow. Many of the electronic gates don't work with app. Whoever is in charge of maintenance needs a job change
Agent replied · 24 August 2024
Hi Guy. We’re sorry to hear of your dissatisfaction. We’d love to help but haven’t been able to identify your account based on the information you provided. Please contact your centre team so they can assist you. Alternatively, you may log a ticket through the Help section of your online account. Thank you.
5/5
TrustpilotBest coworking place in Zurich
It is the best coworking place in Zurich - "Spaces in Ambassador house".
5/5
TrustpilotI have been leasing an office at Spaces…
I have been leasing an office at Spaces in The Mailbox, Birmingham, England for over a year now. The management team namely Bal and Charlie have been superb. They are friendly and always available when assistance is required. The offices are kept clean and tidy. Great place to work. Well done. Amrik
5/5
TrustpilotAlways great to work here at this…
Always great to work here at this location in Chevy Chase. Autumn and Kendall are great hosts and managers! The place is always spotless. Glad to be a member!
5/5
TrustpilotGood location and great staff.
Rating only, no written review.
5/5
TrustpilotKeep going
The staff is friendly and nice, everything works without problems.
5/5
TrustpilotThe team at Spaces always makes me feel…
The team at Spaces always makes me feel welcome! In addition, booking is incredibly easy, and my office and common areas anre always clean and uncluttered.
5/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Hi Gab Xavier, we are pleased you had a positive experience with us and thank you for taking the time to leave us a 5-star review score. We hope to see you again soon!
5/5
TrustpilotMs Ayu has always been so helpful
Rating only, no written review.
5/5
TrustpilotGood vibes but the internet is not…
Good vibes and a nice sense of community:)
Agent replied · 11 June 2024
Son,I understand that you're disappointed, and I'd like to help. At Regus the maintenance of our facilities is very important, and we can assure you of our highest standards. I escalated your comments to the relevant teams who contacted you and already resolved your concerns.You are also welcome to discuss these situations directly with your local Community Manager, who is your key contact here. Thank you.Regards, Lorraine Brule Global Customer Service at Spaces
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about SAB Saint Andrews Bureau Ltd
Which SAB Saint Andrews Bureau Ltd office has the most reviews?
London has the most, with 2,153 reviews rated 3.9 out of 5, followed by Cambridge with 311.
Where are the SAB Saint Andrews Bureau Ltd offices?
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
