Trusted Agent profile · Greater Manchester
Verified
★★★★★
6,194 reviews across 7 offices and 3 platforms
Ryder and Dutton has seven offices, in Middleton, Heywood, Oldham, Ashton Under Lyne, Chadderton, Uppermill and Rochdale (Greater Manchester). Together they have 6,194 reviews on three platforms, rated 4.8 out of 5 overall.
4,059
Reviews on Google
All 7 offices
1
Reviews on View Agents
All 7 offices
2,134
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ryder and Dutton's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Ryder and Dutton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotGreat team of experienced people.
Great team of experienced people. Communication is excellent and queries are handled efficiently and promptly. Recommended
We're so pleased to hear that our experienced team provided excellent communication and handled your queries efficiently and promptly. Thank you for your recommendation!
5/5
TrustpilotLisa has been absolutely brilliant…
Lisa has been absolutely brilliant throughout the process. She’s been professional, helpful and responsive from start to finish, always keeping me updated and making everything feel straightforward. Nothing has ever been too much trouble, and I’ve really appreciated how efficiently she’s handled everything and kept things moving. A real credit to Ryder & Dutton. Thanks again, Lisa, for all your help. Highly recommended.
We're delighted to hear about your brilliant experience! It's wonderful to know our team was professional, helpful, and responsive, making everything straightforward for you. We appreciate your kind words and recommendation.
1/5
TrustpilotI am extremely disappointed with Ryder…
I am extremely disappointed with Ryder & Dutton. I raised a serious complaint concerning my property purchase and was given false and misleading information about their complaints and independent redress procedure. I followed the procedure I was given, only to find that the redress route I had been directed towards could not deal with my complaint and I was subsequently told that I needed to pursue the matter through a different independent ombudsman. This caused unnecessary delay, frustration and additional work for me. I believe customers should be provided with accurate and transparent information about the complaints procedure and their rights to independent redress. I am extremely unhappy with how my complaint has been handled and would not recommend Ryder & Dutton.
At the time of your complaint we were members of the Property Redress Scheme. We transferred to a different redress scheme on the 17th July 2026. However, we are unsure why our previous redress scheme provider have advised you that they are unable to deal with your complaint.
5/5
TrustpilotI cannot recommend this estate agent…
I cannot recommend this estate agent highly enough. They kept me updated at every stage of the sale, with regular communication by phone and email. Nicole was especially helpful and always available to answer any questions I had. My property was sold within just a few weeks, and the whole process was handled professionally and smoothly, making it far less stressful than I expected.
5/5
TrustpilotDream Home Purchase
We recently bought our new home with Ryder & Dutton, Rawtenstall, and we were thoroughly pleased with the communication and efficiency throughout the process. Adam was particularly amazing, managing the early stages of our purchase in a way that made us feel like he was on our side, rooting for us to get our dream home. Grace managed the progression of the sale, keeping us informed and actively chasing solicitors on both sides to ensure the smooth running of the purchase. We’ve dealt with Ryder & Dutton branches before, in different areas, and never received this level of attention and service. Can’t thank them enough.
5/5
TrustpilotHouse sold in 2 weeks
Aneeka was fantastic organising our viewings. Great communication and always worked around my requests.
5/5
TrustpilotRegular contact on all aspects of the…
Regular contact on all aspects of the process Great company to deal with and would recommend to anyone
5/5
GoogleRating only, no written review.
Thank you very much Steven for the five star review! All the best.
5/5
TrustpilotMyself and my partner just moved into…
Myself and my partner just moved into our first home and cannot thank Ryder and Dutton enough for all their help. Geraldine was so friendly and helpful from start to finish and really went out of her way to keep us informed and up to date with everything that was happening.
5/5
GoogleMyself and my partner just moved into our first home and cannot thank Ryder and Dutton enough for all their help. Geraldine was so friendly and helpful from start to finish and really went out of her way to keep us informed and up to date with everything that was happening.
Congratulations once again on your first home Calum. We’re so pleased you felt supported and kept informed throughout such an exciting milestone. Wishing you both all the best in your new home!
5/5
TrustpilotFirst Time Buyers
Jenny & Nancy have made our experience of buying our first home a breeze & stress free. With the constant updates throughout. Thank you so much.
5/5
GoogleGood overall service for selling our property in Oldham. We had a great experience with our move manager Geraldine Marsden. It was quite a lengthy complex chain and she kept us informed throughout, very lovely and approachable. Thanks again!
Lengthy chains can be challenging, so we’re glad you felt informed and supported throughout. Thank you Ayesha for choosing us and for sharing your experience!
5/5
TrustpilotGood overall service for selling our…
Good overall service for selling our property in Oldham. We had a great experience with our move manager Geraldine Marsden. It was quite a lengthy complex chain and she kept us informed throughout, very lovely and approachable. Thanks again!
5/5
TrustpilotAda was amazing for us through our…
Ada was amazing for us through our purchase seeming how difficult and long process it was couldn’t have felt with a better person thank you very much
5/5
TrustpilotI sold my dads apartment with Ryder &…
I sold my dads apartment with Ryder & Dutton and the team were very supportive. Catherine was my contact once we had an offer and she was brilliant. She worked between the solicitors buyer and seller and kept me really informed throughout. If I was ever unsure she would always find out what was holding the process up. I would definitely recommend the service she provides.
5/5
GoogleI would highly recommend Middleton to anyone buying a home. My experience has been excellent from start to finish, especially thanks to Emma. Emma has been absolutely outstanding throughout the whole process. She worked incredibly hard on my case, spent a lot of time helping me, and was always professional, kind, patient, and supportive. She always answered my questions quickly, kept me updated, and made everything much less stressful. I truly appreciate all the time, effort, and dedication Emma has given me. She went above and beyond to make sure everything progressed smoothly, and I couldn't have asked for better service. Thank you so much, Emma. You are a real credit to Middleton, and I am very grateful for everything you have done for me. I would happily recommend both Emma and Middleton to anyone looking to buy a home.
Congratulations once again on your new home Arina! It means so much to know you felt supported throughout your purchase and that we could help make the journey a positive one. Thank you for your lovely recommendation, and we hope you enjoy this exciting new chapter.
5/5
Trustpilotgreat company to deal with we have been…
great company to deal with we have been using them for a good number of years we would definitely recommend
Thanks for your kind words Kevin, it is much appreciated. Gareth
5/5
TrustpilotPersonable and reliable
We could not fault the experience of buying with Ryder and Dutton. Veda kept us updated every step of the way and was very proactive in finding out the latest information within the chain. She was a pleasure to work with and her personable approach was greatly appreciated.
5/5
TrustpilotFantastic experience with Ryder and…
Fantastic experience with Ryder and Dutton estate agents, we bought and sold with them and they were amazing throughout, so supportive, kept us updated at every stage, answered any queries promptly and I would highly recommend them.
5/5
TrustpilotDifficult circumstances
I would like to say a massive thank you to Geraldine, Dylan and the others that have dealt with the sale of the property. Especially under such difficult circumstances. You have all gone above and beyond in what you have done. Many thanks, Kind regards Karen.
1/5
TrustpilotThe worst agency you could put in…
The worst agency you could put in charge of your house. If you want a hassle free service DO NOT use them. My experience has been consistently disappointing. Communication has been poor from the outset, with repeated mistakes, delays, and a lack of attention to detail. The viewing process was handled unprofessionally, with the agent appearing unfamiliar with the property and unable to answer basic questions. Throughout the tenancy management, there were administrative errors, unexplained charges, and a general lack of transparency. Routine inspections were significantly delayed despite repeated chasing and, when eventually carried out, were incomplete. I also found the agency unwilling to apply the terms of the tenancy agreement consistently, often appearing to overlook clear breaches while placing the burden on the landlord to resolve issues. Rather than acting as an impartial managing agent, they frequently seemed to favour one side instead of managing the tenancy fairly and professionally. Overall, the service has been disorganised and below the standard I would expect from a professional letting agency. Based on my experience, I would not recommend them.
Thanks for taking the time to provide feedback on your experience. I have just messaged to ask if you could provide your details so that I can further look into your review. Best Regards Gareth
5/5
GoogleNikita was absolutely brilliant through the whole process, always keeping us informed and updated, Would highly recommend using Ryder and Dutton.
It’s great to hear you felt informed from beginning to end and had such a positive experience with us. Thanks Anna for trusting us and for the brilliant recommendation!
5/5
GoogleNikita has been great throughout our selling progress We had some challenges along the way with buyers pulling out and Nikita handled these for us securing a sale in the end
Thank you Lorraine for sticking with us and sharing your feedback! We really appreciate your honesty and we wish you the very best.
5/5
GoogleHad a great experience with Charlotte when purchasing a property. She was extremely proactive and friendly. She is an asset to the business.
Thanks Sarah - brilliant to hear you had such a positive experience during your purchase. We really appreciate your kind words and are glad you felt so well supported!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ryder and Dutton has 6,194 reviews across its seven offices, rated 4.8 out of 5 overall: 4,059 on Google, 1 on View Agents, 2,134 on Trustpilot.
Middleton has the most, with 3,230 reviews rated 4.8 out of 5, followed by Heywood with 726.
The seven Ryder and Dutton offices, by town:
Yes. In The Trusted Agent 2026 awards: Ryder and Dutton, Middleton won Platinum; Ryder and Dutton, Heywood won Platinum; Ryder and Dutton, Ashton Under Lyne won Platinum; Ryder and Dutton, Oldham won Gold; Ryder and Dutton, Chadderton won Trusted Agent; Ryder and Dutton, Uppermill won Trusted Agent.
