Ryder and Dutton reviews

★★★★★ 3/5

Trustpilot

Sarah is great, the rest of the team not so much.

I would just like to start off by saying that Sarah Green has been brilliant from the start, she has been efficient and quick to sort out issues that have come up. She is friendly, approachable and professional. Unfortunately, Sarah did not have much involvement with the property condition. I wish I could say the same about the rest of the team. Unfortunately, it was not smooth sailing when we rented our property. There were multiple problems in the property, including broken kitchen cupboards, an attic leak and carpets that stunk of dog. We asked if the issues would be solved before moving in to which we were told they would be. We moved out 6 months later, and none of the jobs had been completed. We complained to Ryder and Dutton and in all honesty, it seemed that they wanted to ignore the issues. It’s quite disgusting really, I imagine not one of the staff would live in that property with all of the issues.

Rachel · 10 September 2026

★★★★★ 5/5

Trustpilot

Excellent all round no need to look at other estate agents

Catherine did an absolutely brilliant job of getting our house sold, we were guided through the process and her idea of doing an open day got us at least 5 offers on the table, we were delighted. Kia then picked up the reigns and did an excellent job of getting us to completion which happened today , I wouldn't hesitate to recommend. If you are looking for a local company who know the area and the property market well then reach out to Catherine and the team at Ryder Dutton.

WT · 10 September 2026

★★★★★ 5/5

Trustpilot

I had a really positive experience with…

I had a really positive experience with Ryder & Dutton when selling my house. From start to finish, the whole process was handled professionally and efficiently, I dealt with Bryony and she is super friendly, helpful and easy to deal with. They kept me informed throughout the process and were always on hand to answer any questions or help with any issues that came up. Their communication was excellent, and I always felt that the sale was being looked after properly. A big thank you to everyone at Ryder & Dutton for making what can often be a stressful process feel much easier. I would happily recommend them to anyone looking to sell their property.

Matt · 8 September 2026

★★★★★ 3/5

Trustpilot

Comms good but...

There were many issues with Ryder and Dutton in this process. However in their defence they They kept me informed as to the progress of the house sale but there were some major, worrying issues. I had given keys to R&D to allow viewings but on returned to the house following these I found that the back door was still unlocked, the trap to the roof space left open even though it was a terraced house and lights had been left on in the pantry. I had arranged for a charity to clear some of the furniture, initially they said they could come down and supervise then on the day they said they could not but an employee came to the house that afternoon. They stated they could do the same on the second time I tried to get the house cleared - then couldn't. It was a very stressful sale which led to serious medical issues. They sent emails about the progress but in many cases I found them lacking.

Fleetwood · 19 August 2026

★★★★★ 5/5

Trustpilot

We needed to sell my mother in laws…

### A Big Thank You to Emmie and Michaela An enormous thank you goes to Emmie and Michaela for their outstanding hard work and support in selling my mother in-law’s house . From start to finish, they were professional, friendly, and incredibly helpful. They kept us well informed throughout the entire process and made what could have been a stressful experience so much easier\. We truly appreciate everything they did to help achieve the sale and would highly recommend them to anyone looking to sell their property\. Thank you again, Emmie and Michaela, for all your hard work

Joanne · 14 August 2026

★★★★★ 5/5

Google

I would highly recommend Middleton to anyone buying a home. My experience has been excellent from start to finish, especially thanks to Emma. Emma has been absolutely outstanding throughout the whole process. She worked incredibly hard on my case, spent a lot of time helping me, and was always professional, kind, patient, and supportive. She always answered my questions quickly, kept me updated, and made everything much less stressful. I truly appreciate all the time, effort, and dedication Emma has given me. She went above and beyond to make sure everything progressed smoothly, and I couldn't have asked for better service. Thank you so much, Emma. You are a real credit to Middleton, and I am very grateful for everything you have done for me. I would happily recommend both Emma and Middleton to anyone looking to buy a home.

Arina · 9 August 2026

★★★★★ 5/5

Trustpilot

Exceptional service from Catherine Salisbury at Ryder & Dutton!

​I recently bought my first home through Ryder & Dutton, and I couldn't have asked for a better experience working with Catherine Salisbury. From start to finish, her communication was exceptional, whether over email or via quick phone calls, she always kept me completely in the loop. ​What stood out most was how effectively she managed the entire chain. She stayed on top of every party involved, making sure everyone knew exactly what was needed next to keep momentum going without ever letting things stall. ​Most importantly as a first-time buyer, she struck the perfect balance between keeping the deal moving forward and ensuring I never felt rushed or pressured. Friendly, professional, and proactive, I’d highly recommend Catherine Salisbury and the team at Ryder & Dutton to anyone looking to buy or sell!

Gad · 5 August 2026

★★★★★ 5/5

Trustpilot

When buying my first house the team at…

When buying my first house the team at Ryder & Dutton were incredibly supportive from start to finish, always keeping me updated and helping to ensure everything stayed on track towards completion. A special thank you to Catherine, who was outstanding throughout the entire process. Her communication was excellent, she was always quick to respond to any questions and was amazing at keeping me involved at every step. I really appreciate all of the hard work from the team and wouldn't hesitate to recommend them to anyone looking to buy or sell a property.

L · 29 July 2026

★★★★★ 5/5

Trustpilot

Fantastic service from Jenny

We recently purchased our first home through R&D, and Jenny has been absolutely fantastic throughout the entire process. From start to finish, she kept us informed every step of the way, ensuring we always knew what was happening. Communication was excellent, and we never felt that anything was overlooked or missed. Thank you so much, Jenny, for your professionalism, dedication, and all the support you provided. You made what could have been a stressful experience feel smooth and straightforward, and we truly appreciate everything you’ve done.

Simone · 25 July 2026

★★★★★ 5/5

Trustpilot

Great Professional Service - Ryder & Dutton, Royton.

We worked with Naomi (Ryder & Dutton, Royton) for five months. From our initial introduction through to our last contact, Naomi was 100% on it, she provides customer care with bells on, a super 5 star service! Whatever our query was, Naomi re-assured us and made us feel like the only clients she had (even though she is extremely busy) and made sure any query was addressed expeditiously. She managed the communication and our expectations with honesty and integrity. She is great asset to the Ryder and Dutton and great credit to her profession. Thank you again to the Ryder and Dutton team, especially Naomi!

Aidan · 21 July 2026

★★★★★ 5/5

Trustpilot

We have just used the Royton branch to…

We have just used the Royton branch to help sell our mum's home . I can say in all honesty, that the team from start to finish have been fantastic . Michaela was in regular contact with us , keeping us abreast of the process throughout, up until completing the sale. I would not hesitate to recommend the Royton, Ryder and Dutton branch to anyone Thank you so much

Beverley · 30 September 2026

★★★★★ 5/5

Trustpilot

Ryder & Dutton nailed it

I recently sold my property through Ryder & Dutton, and I have to say, the experience was made so much easier thanks to Catherine Salisbury, who was my point of contact once the sale went through. Catherine was always proactive in keeping the sale moving forward and made sure all parties were kept fully updated at every stage. Whenever we spoke over the phone, I came away from the call feeling more positive about the process, which made a real difference during what can otherwise be a stressful time. At the end of the day, it's not really the agency you choose when selling your home, it's the people behind it, and Ryder & Dutton clearly have a great group of people working for them. I'd happily recommend Ryder & Dutton to anyone looking to sell their property.

Jordan · 2 July 2026

★★★★★ 4/5

Trustpilot

The initial valuation was much too high…

The initial valuation was much too high and despite my reservations I was convinced by the agent that this was correct. This meant the sale took much longer than needed and we had to reduce the asking price and then subsequently accept a much lower offer. Once the offer was accepted the Move Manager Catherine Salisbury was very helpful and reassuring, keeping me updated on progress and chasing solicitors.

K · 4 September 2026

★★★★★ 5/5

Trustpilot

A really positive experience with Ryder…

A really positive experience with Ryder & Dutton from beginning to end. The whole process of selling our house was handled professionally, with good communication throughout. A special thank you to Catherine and Naveen, who were both really helpful and supportive during the after-sales process, keeping us updated and helping everything move along smoothly. I would definitely recommend Ryder & Dutton to anyone looking to sell their property.

Marc · 9 September 2026

★★★★★ 5/5

Google

Outstanding service from Martin Jakins and his team. Superb communication, unlike a lot of estate agents. Martin could not do enough for us, lots of viewing’s achieving a sale after a short time on the market. He then chased everything through to exchange of contracts and completion. I cannot thank him enough for all of his hard work and tenacity. Highly recommended, just ask for Martin at the Lightwater branch for a great outcome.

Steve · 12 July 2026

★★★★★ 5/5

Google

Nothing but impressive. I had several options of estate agent to use when selling my property in May 26. An initial visit from Ryder and Dutton ( and others) left me with a clear choice of who i wanted to handle the sale. The initial visit by the branch Manager ( Matthew Clayton) was professional and filled me with confidence , equally recognising the realistic potential i could sell the property at. Further visits for viewing and photographs were all coordinated efficiently by Mitchell Cust , leaving me feeling i was in good hands. The proof was also in the pudding, as an offer was received the day after a bulk viewing was arranged. I would 110% recommend Ryder and Dutton if you want to sell your house quickly and with the assurances you have a great team handling the sale of your property . Thank you Matthew , Mitchell and the team for an outstanding service, also for selling my property within hours of the viewing.

Andrew · 29 May 2026

★★★★★ 5/5

Google

This is now the second property we have purchased through Ryder & Dutton, and once again the process has been smooth, straightforward and efficient. What we particularly appreciate is the transparency throughout the transaction. Clear communication and a professional approach. A special thank you to Mitchell for keeping everything moving quickly and making the purchase process as stress-free as possible. We would have no hesitation in using Ryder & Dutton again for future property purchases. Highly recommended.

KR · 12 June 2026

★★★★★ 4/5

Trustpilot

Smooth experience

The service was very good. House was sold on the first day. Only hiccup was on the first day of viewings I was told an agent would be present but didn't arrive. There was a communication error, didn't really matter as the house sold on the first day. It went very smoothly and very quick, we particularly got great service from Catherine Salisbury who always communication with extremely well

Geraldine · 6 August 2026

★★★★★ 5/5

Trustpilot

Thank you Aneeka :)

We had a fantastic experience with Aneeka Baker when viewing a property as first-time buyers. She was incredibly friendly, professional and helpful. Aneeka took the time to answer all of our questions and guide us through the process of putting in an offer. She was a pleasure to deal and we would definitely recommend Aneeka to anyone looking for a local estate agent.

Olivia · 26 August 2026

★★★★★ 5/5

Google

Kirsten was great. She was always there to update me through a very long and stressful house sale. Kirsten chased the buyer and her sollicitors constantly for me, as at times I was unsure if it would ever happen - 7 months in total. Kirsten also supported me when I lost the flat I was purchasing, while awaiting my buyers finances to be resolved. This was due to Mike Tierney Estate Agents in Stalybridge, who proceeded to put the flat back on the market - (avoid at all costs). Despite everything going through as advised. Not sure why !!! We completed on Friday 13th March - thanks to Robin for her support on the day, as the buyers sollicitors went AWOL, so we didn't complete until 4pm. Kisten got to know me so well through the process, and was always at the other end of the phone, for support and reassurance. Thanks for everything Kirsten, I am sure you were as relieved as me when we completed. Debbie and Paul

Debbie · 19 April 2026

★★★★★ 5/5

Google

Ryder and Dutton Ashton have been amazing to work with and helped secure a buyer very quickly for us. Kirsten Woodhead was really helpful and professional as were the rest of the staff I dealt with. The manager Matthew Clayton took superb photographs and the writeup on Rightmove was very impressive. It didn’t take long to find a buyer so I would highly recommend the team at Ashton if you want to market your property with a very professional agent.

Darren · 19 April 2026

★★★★★ 5/5

Trustpilot

Lisa has been absolutely brilliant…

Lisa has been absolutely brilliant throughout the process. She’s been professional, helpful and responsive from start to finish, always keeping me updated and making everything feel straightforward. Nothing has ever been too much trouble, and I’ve really appreciated how efficiently she’s handled everything and kept things moving. A real credit to Ryder & Dutton. Thanks again, Lisa, for all your help. Highly recommended.

Rayy · 12 August 2026

★★★★★ 5/5

Google

Initially I called and was rudely told I can’t view the property as I did not speak to their mortgage advisor, they were trying to push that on me but I refused. I reached out again and was able to book the viewing through a different agent and finally put an offer down on the property. Bryony Crookes has been helping through the initial steps and made the steps smooth. Aside from their policy of declining viewings without speaking to mortgage advisor the rest of the experience has been pleasant.

Azlan · 9 April 2026

★★★★★ 5/5

Trustpilot

I used Ryder and Dutton purchasing my…

I used Ryder and Dutton purchasing my first home and I was constantly kept up to date by Nicole McCarthy each week with what was happening and what I needed to do if anything. Nicole always put me at ease and was always there if I needed to call. I would definitely recommend Nicole and Ryder and Dutton to anyone looking to purchase a home. Thank you again.

Christopher · 25 June 2026