Every review we hold for the Middleton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotNikita Taylor made our experience…
Nikita Taylor made our experience great!! If you're looking to buy/sell or have any queries if you're considering then I can't stress enough for you to speak with the experts at Ryder & Dutton, especially Nikita. Nikita is very professional and always has your best interests at heart, always at hand at the end of the phone to answer any questions or to provide any updates you may need. We've felt very comforted in our recent property purchase knowing Nikita is there to take us through step by step and always calling or sending us emails with updates. Nikita works hard in the background for you, making the process seem really easy. It can be a really stressful time....but not if you're with Ryder & Dutton with Nikita helping you along! Speak to the experts and Nikita, you won't regret it.
Steven · 25 February 2026
Agent replied · 26 February 2026
Thank you for this fantastic review, Steven! We're really pleased to hear that Nikita's dedication and genuine care made such a positive impact on your purchase. We hope everything goes well in your new home! Thanks again for the kind words.
★★★★★ 5/5
TrustpilotSuper helpful
As first time buyers we found Ryder and Dutton super helpful from the very start of the process. From originally arranging viewings to helping with the steps of placing and offer and securing a mortgage. We have dealt with Lacey throughout and she has been so helpful and efficient with everything, chasing solicitors, sellers and answering any questions we have. We would definitely recommend especially as a first time buyer.
Emily · 11 May 2026
Agent replied · 14 May 2026
We're delighted to hear that you found our team helpful as first-time buyers! Thank you for taking the time to leave us a review ⭐
★★★★★ 5/5
TrustpilotThe sale of my late Mother's house.
The sale of my late Mother's house has finally completed after 18 months, during which period I had 2 time wasters that prolonged the selling of the property. Geraldine Marsden was my Move Manager throughout the whole time. Geraldine was brilliant throughout keeping informed at every stage of the process and chasing everyone that needed chasing. I'm sure It was as frustrating for Geraldine when the 2 previous sales fell through as for myself. But eventually the sale completed. I cannot thank Geraldine enough for the time and effort she put in throughout the whole sales process. First class service.
Bernard · 25 September 2026
★★★★★ 5/5
GoogleVery happy with the service I received from Bryony and the team.
I felt like I was treated as a person, rather than just a case number, which was important to me.
Bryony kept me informed with regular communication and was proactive in getting involved with the solicitor when the sale got bogged down.
In addition to her efficiency, she was both polite and courteous in her interactions and always got back to me if a call had been missed
Steven · 25 September 2026
★★★★★ 5/5
TrustpilotWe had a really positive experience…
We had a really positive experience with Ryder & Dutton. All of the staff were incredibly helpful and supportive throughout the process, especially Ada.
Ada worked so hard to help get us into our new home as soon as possible. She went above and beyond, spending so much time chasing things up for us and keeping everything moving along.
We really appreciate all of her hard work, help and support throughout what can be a very stressful process.
Thank you to all of Ryder and Dutton for all their help.
Lucie · 24 September 2026
★★★★★ 5/5
TrustpilotWhat a pleasure doing business with you all!
I just wanted to thank Ada Grundy, at the Rawtenstall branch, for all her help! She was very professional, friendly and on the ball! She called back when she said she would (this means a lot) and nothing was too much. It felt like we we in this together and she managed my expectations perfectly. I would definitely recommend Ryder &Dutton, everyone I have the pleasure of dealing with from, Nick O'Brien, Shannon Laycock, Adam Mitchell and of course, Ada have all been great, thank you :))
Joanne · 23 September 2026
★★★★★ 5/5
TrustpilotI’ve just bought my first house with…
I’ve just bought my first house with the help from the two girls at Ryder and Dutton in Royton and shaw , Michaela and Naomi was such good help and without them it wouldn’t have happened , with the struggles of buying a house with them by my side I’d do it again thanks so much Michaela and naomi
Federico · 7 July 2026
Agent replied · 9 July 2026
We are so thrilled to hear about your positive experience with us during such a significant milestone. It's wonderful to know that our team provided such valuable support and made the process smoother for you. We truly appreciate your kind words!
★★★★★ 5/5
TrustpilotWe had a great experience with Ryder &…
We had a great experience with Ryder & Dutton during our house purchase. Michaela, Oliver, Naomi and Amber were all friendly, professional and helpful throughout the process, keeping us updated and helping things move along when needed.
Buying a house can be stressful, but the team at Ryder & Dutton made the process much easier. A big thank you to all four of you for your help in getting us into our new home. Highly recommended!
Anthony · 3 October 2026
★★★★★ 5/5
TrustpilotAmazing service
We’ve just completed our house purchase and would like to say a huge thank you to Geraldine, our move manager, for her outstanding service throughout the process. She kept us informed every step of the way, responded promptly to any queries, and made what can be a very stressful experience feel so much smoother and more manageable. Her professionalism, communication and support were truly appreciated. I would highly recommend her to anyone going through the moving process!
Annam · 25 September 2026
★★★★★ 5/5
GoogleRyder & Dutton handled the sale of my property, and although the process became lengthy due to factors outside of their control and beyond their area of responsibility, they remained professional throughout.
The situation was frustrating and at times extremely stressful, but I would like to make a special mention of Elizabeth Powell. Her communication was excellent, and her empathy and understanding of my situation genuinely helped to alleviate a lot of the stress. Even when Elizabeth was on leave, it was clear that she had handed my case over thoroughly and professionally to her colleagues, ensuring continuity and confidence in the service.
I genuinely believe Elizabeth went above and beyond in supporting me, and because of her efforts I would not hesitate to recommend Ryder & Dutton to family members and close friends.
While it was a difficult process overall, I felt fully supported and well-informed throughout, which made a significant difference.
Matt · 9 January 2026
Agent replied · 20 March 2026
Much appreciated Matt, especially given how challenging the process was at times. It’s reassuring to hear you felt supported and kept informed throughout, even when things were out of anyone’s control. Wishing you a far smoother and more settled chapter from here on.
★★★★★ 5/5
TrustpilotRyder & Dutton have been brilliant in…
Ryder & Dutton have been brilliant in handling the sale of our property and the purchase of our next home. In particular Naveen was great organising our viewings and handling our offers. Once we agreed a sale and purchase we were then handled by Catherine. We had a lengthy run to completion and Catherine was exceptional at chasing the chain and ensuring we were well informed at all times.
Should I want to move again, I’d be happy to use both again.
NN · 3 September 2026
★★★★★ 5/5
Trustpilotmy first time of selling a property on my own…
my first time of selling a property on my own & i was a little nervous & unsure of processes but all the staff that dealt with the viewings & the selling stage were very reassuring & answered all my questions no matter how silly in a very calm & friendly manner. Special thanks to Ada Grundy who practically held my hand throughout.
i would fully recommend Ryder & Dutton to all my friends as providing an excellent service
Ann · 8 September 2026
★★★★★ 5/5
TrustpilotVery friendly and efficient staff
Very friendly and efficient staff. Michaela made the whole experience of buying a house as stress free as possible . Always happy to answer any questions and kept us updated at every stage. The welcome gift was a lovely touch and much appreciated.
Ronnie · 2 October 2026
Agent replied · 5 October 2026
We are so glad to hear that your home-buying journey was so smooth and well-managed from start to finish. Thank you for your wonderful feedback, and we hope you truly enjoy your new home and the little celebration package!
★★★★★ 5/5
TrustpilotAneeka deserves a medal
Aneeka has been absolutely brilliant throughout the sale of our home. She’s had to put up with mine and my husband’s stress, questions and general antics 😂 and somehow always remained cheerful, calm and helpful!
Nothing was ever too much trouble, and she was always happy to help and keep us updated. She’s such a lovely, friendly lady and a real credit to the team.
Thank you, Aneeka, for everything! you’ve been a star! ❤️
Paula · 1 October 2026
★★★★★ 5/5
TrustpilotWe just want to say a huge thank you to…
We just want to say a huge thank you to Bryony & Elizabeth who dealt with our sale ready for our move to Australia. Communication & service was great, any concerns we had during the process was handled efficiently and all completed within 3 months. You made this a smooth process for us and as less stressful as possible. Thanks again! Carla & Devon x
Carla · 1 May 2026
Agent replied · 11 May 2026
We're happy to hear that the sale process for your move to Australia was smooth. We appreciate your kind words regarding our communication and service; we wish you all the best in your new home!
★★★★★ 5/5
TrustpilotConveyancer and Agent Relationships can speed a transaction
As a Conveyancer I find that the relationship between estate agent and legal representatives can massively impact the speed and stress level of a transaction. Having recently concluded a transaction with Ada Grundy as the nominated sales progressor, I am even more convinced this is the case. Ada was beyond helpful, always willing to help with any chasing or liaising directly between buyer and seller (which as a Conveyancer I'm not allowed to do). She was funny and kind and understanding. If all my transactions were with agents like Ada I'd be a very happy lady indeed. Thank you Ada I hope our paths cross again in the near future - Jenny Amity Law
Jenny · 27 August 2026
★★★★★ 5/5
TrustpilotExcellent Service
From the initial visit by Catherine who was warm, professional and thorough to the staff in the office who were responsive and knowledgeable the whole experience was smooth and easy. Special mention to Kia who kept me up to date through every step of the sale and was super helpful throughout.
Jill · 3 August 2026
Agent replied · 5 August 2026
Thank you so much for your lovely review Jill - it was a pleasure working with you. We hope you will be very happy in your new home :)
★★★★★ 5/5
GoogleI wholeheartedly recommend Martin Jakins! From our initial meeting in March, his professionalism and integrity were evident. Seven months later, I contacted him, and he immediately remembered us and our property, showcasing his impressive attention to detail. Within just two days of listing our shared ownership home, we had nine viewings scheduled, resulting in three offers from the first four viewings! (We had to pause the rest which is unheard of) we were amazed. Martin consistently exceeded our expectations, and the process was seamless and stress-free. His dedication and expertise truly set him apart in the real estate industry. If more agents embodied Martin’s qualities, I believe many misconceptions about estate agents would vanish. A true standout in the market and a rare gem.
Rachel · 19 December 2025
Agent replied · 19 July 2026
Thank you Rachel for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotFantastic service from start to finish
We’ve had a really positive experience with Ryder & Dutton throughout our house move. Everyone we dealt with was helpful, professional and friendly, and the whole process was made so much easier because of their communication and support.
A special mention to Jenny Boyle, who was absolutely fantastic. She was so helpful, approachable and kept us updated throughout, always going above and beyond when we needed anything. It was lovely having someone so friendly and reliable helping us through what can be a very stressful process.
We’re really grateful to Jenny and the whole team at Ryder & Dutton and would definitely recommend them to anyone looking to buy or sell their home. 🏡❤️
Devan · 20 August 2026
★★★★★ 5/5
TrustpilotAn excellent service!
We chose Ryder & Dutton for the sale of our old family home after initially trying with another agent. The experience with R&D was much more positive with excellent marketing. Despite challenges along the way, Lacey Williams and her team, including Laura C and Dylan H did an excellent job to keep our sale on track.
Jane · 24 June 2026
Agent replied · 30 June 2026
Thank you for your wonderful review and recommendation. We're delighted Lacey, Laura and Dylan were able to support you throughout your sale and keep everything on track despite the challenges. We really appreciate your kind words and wish you all the best for the future 😊
★★★★★ 5/5
TrustpilotRyder and Dutton have been very helpful…
Ryder and Dutton have been very helpful and I am really grateful for all their work and know how in selling my house.
Ada was my main point of contact when dealing with Ryder and Dutton and I cannot fault her. She was very responsive to my questions or ideas. She got back to me very quickly in order to move things forward quickly.
Thanks again for all your excellent hard work.
Ian Bury.
Ian · 23 September 2026
★★★★★ 5/5
TrustpilotProactive, professional and always on the ball
Couldn’t fault the service we received from Ryder & Dutton. Catherine, in particular, was outstanding; she was extremely helpful throughout and consistently chased things up to ensure everything kept moving forward, which made a real difference when there were delays beyond anyone’s control.
Communication was clear and consistent, and I never felt like I was left waiting or chasing for updates myself. Catherine kept on top of things, followed up with all parties involved, and kept me informed at every stage.
Would happily recommend Ryder & Dutton.
Kingsley · 14 August 2026
★★★★★ 5/5
GoogleWe have just bought a property with Kirsten Woodhead from Ryder & Dutton Ashton , every step of the way Kirsten was there to make the process as smooth and possible to answer or liaise with our vendor and keep the pressure on with solicitors she’s a great asset to Ryder & Dutton just brilliant all round so thank you
Rick · 19 May 2026
Agent replied · 19 June 2026
Thanks Rick for the positive feedback. It is great to hear that you felt everything was kept moving smoothly, with plenty of support and communication throughout the process. Wishing you well!
★★★★★ 5/5
TrustpilotDream Home Purchase
We recently bought our new home with Ryder & Dutton, Rawtenstall, and we were thoroughly pleased with the communication and efficiency throughout the process. Adam was particularly amazing, managing the early stages of our purchase in a way that made us feel like he was on our side, rooting for us to get our dream home. Grace managed the progression of the sale, keeping us informed and actively chasing solicitors on both sides to ensure the smooth running of the purchase. We’ve dealt with Ryder & Dutton branches before, in different areas, and never received this level of attention and service. Can’t thank them enough.
Tom · 11 August 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.