Ryder and Dutton Ashton Under Lyne reviews

★★★★★ 5/5

Google

I’d like to say a huge thank you to Robyn and the whole team for all their hard work and support throughout what has been a very long and challenging property purchase. Although the sale ultimately didn’t proceed, this was absolutely no reflection on Robyn or the team. Robyn was consistently professional, helpful and responsive, worked tirelessly to chase updates and did everything she could to keep us informed and move things forward. We really appreciated her communication, patience and the effort she put in, particularly when many of the delays were completely outside of her control. It was disappointing that we couldn’t complete the purchase, but we are genuinely grateful to Robyn and the team for their hard work and professionalism throughout. Thank you for always keeping us in the loop and doing your very best to help.

Meg · 4 September 2026

★★★★★ 5/5

Google

I had a very positive experience buying our house through Ryder & Dutton, and I’d especially like to thank Geraldine Marsden for all her help throughout the process. Geraldine was professional, friendly, and supportive from start to finish. She kept me updated at every stage and always communicated clearly, which made the whole experience much less stressful. Her dedication and excellent service were greatly appreciated. I would highly recommend Geraldine and Ryder & Dutton to anyone looking to buy or sell a property.

Maria · 4 July 2026

★★★★★ 5/5

Google

This is now the second property we have purchased through Ryder & Dutton, and once again the process has been smooth, straightforward and efficient. What we particularly appreciate is the transparency throughout the transaction. Clear communication and a professional approach. A special thank you to Mitchell for keeping everything moving quickly and making the purchase process as stress-free as possible. We would have no hesitation in using Ryder & Dutton again for future property purchases. Highly recommended.

KR · 4 July 2026

★★★★★ 5/5

Google

Geraldine was our move manager during the purchase of our first home. She made the process run smoothly and maintained great communication between us and the seller. She constantly checked in with us and the solicitors and provided regular updates. The whole Ryder & Dutton team have been great, including the agents who allowed us to view the property a few times during the whole process ☺️

Lauren · 4 September 2026

★★★★★ 5/5

Google

Nothing but impressive. I had several options of estate agent to use when selling my property in May 26. An initial visit from Ryder and Dutton ( and others) left me with a clear choice of who i wanted to handle the sale. The initial visit by the branch Manager ( Matthew Clayton) was professional and filled me with confidence , equally recognising the realistic potential i could sell the property at. Further visits for viewing and photographs were all coordinated efficiently by Mitchell Cust , leaving me feeling i was in good hands. The proof was also in the pudding, as an offer was received the day after a bulk viewing was arranged. I would 110% recommend Ryder and Dutton if you want to sell your house quickly and with the assurances you have a great team handling the sale of your property . Thank you Matthew , Mitchell and the team for an outstanding service, also for selling my property within hours of the viewing.

Andrew · 4 June 2026

★★★★★ 5/5

Google

*5★ Kirsten made a stressful 7-month purchase bearable* Kirsten was fantastic throughout a very long and stressful house purchase. She kept me updated constantly, and I always knew what was happening even when it dragged on. When the seller and their solicitors went quiet, Kirsten chased them relentlessly for me. There were times I wasn’t sure it would ever complete, but her persistence got us the keys. I’m so grateful for her dedication and support.

Akbar · 4 July 2026

★★★★★ 5/5

Google

Ryder and Dutton Ashton have been amazing to work with and helped secure a buyer very quickly for us. Kirsten Woodhead was really helpful and professional as were the rest of the staff I dealt with. The manager Matthew Clayton took superb photographs and the writeup on Rightmove was very impressive. It didn’t take long to find a buyer so I would highly recommend the team at Ashton if you want to market your property with a very professional agent.

Darren · 9 May 2026

★★★★★ 5/5

Google

Kristen Woodhead from the Ashton Branch sales has been our go to person for all queries. She has been phenomenal in her work and fantastic customer service provided. Kristen has provided 100% assistance to us in buying properties, has always been to talk to and nothing is too much ask for. 10/10 for customer service, communication and relationship management. Thank you Kirsten

Sagar · 4 September 2026

★★★★★ 5/5

Google

Kirsten was great. She was always there to update me through a very long and stressful house sale. Kirsten chased the buyer and her sollicitors constantly for me, as at times I was unsure if it would ever happen - 7 months in total. Kirsten also supported me when I lost the flat I was purchasing, while awaiting my buyers finances to be resolved. This was due to Mike Tierney Estate Agents in Stalybridge, who proceeded to put the flat back on the market - (avoid at all costs). Despite everything going through as advised. Not sure why !!! We completed on Friday 13th March - thanks to Robin for her support on the day, as the buyers sollicitors went AWOL, so we didn't complete until 4pm. Kisten got to know me so well through the process, and was always at the other end of the phone, for support and reassurance. Thanks for everything Kirsten, I am sure you were as relieved as me when we completed. Debbie and Paul

Debbie · 4 April 2026

★★★★★ 5/5

Google

Kirsten has been fantastic throughout the whole sales process. She kept us constantly informed and provided regular support, reassurance and went above and beyond to make sure we felt at ease, even if things became uncertain. She is incredibly proactive and a friendly contact to have in what is a very stressful time for most. Thanks Kirsten!

Cait · 4 September 2026

★★★★★ 5/5

Google

I had a really positive experience with Ryder & Dutton throughout the process of purchasing my new home. From the beginning, the team was professional, helpful and approachable, and they made what can be a stressful process feel much easier. A special thank you to Mitchell cust and kirsten woodhead all the help, communication and support throughout the purchase. They were always happy to answer my questions and kept me updated along the way, which I really appreciated. I’m very happy with the service I received from Ryder & Dutton and would definitely recommend them to anyone looking to buy or sell a property. Thank you again for all your help!

Fareeha · 30 September 2026

★★★★★ 5/5

Google

Ryder and Dutton were superb Having just bought our first property through Ryder and Dutton I couldn’t recommend them enough. We initially dealt with Robyn who was superb in helping us get our offer accepted and then our purchased was passed to Emmy who was superb in chasing both solicitors and meant we had our keys in just 10 weeks!! I cannot thank them both enough for their help in getting us our dream first home!!

Megan · 4 January 2026

★★★★★ 5/5

Google

We have just bought a property with Kirsten Woodhead from Ryder & Dutton Ashton , every step of the way Kirsten was there to make the process as smooth and possible to answer or liaise with our vendor and keep the pressure on with solicitors she’s a great asset to Ryder & Dutton just brilliant all round so thank you

Rick · 11 May 2026

★★★★★ 5/5

Google

I would like to express my sincere thanks to the Ashton branch team, especially Matthew Clayton and Mitchell Cust for your excellent support throughout my property sale. I truly appreciate Mitchell proactive follow-up and efforts in securing offers within such a short period of time. I am very pleased that the property is now sold subject to contract. Your assistance in arranging and coordinating appointments along the process has also been very helpful. I hope everything continues to progress smoothly through to completion.

Kiki · 4 July 2026

★★★★★ 1/5

Google

We rented 36 Hindley Street, Ashton, from R&D for three years, but our experience was full of issues. Moving in, we discovered hidden damage, faulty fixtures, and weren’t shown where the gas or electric mains were, leaving us without power. After effort, we got it working ourselves. Linda handled our concerns well, but after she left, things worsened. The first winter exposed severe black mould, rapidly spreading, damaging wardrobes, sofas, and our clothes. We reported it to Linda, who advised moving furniture, but no action was taken. Months later, as the mould worsened, I followed up and learned Linda had left, replaced by Jorgina Ashton. From then on, communication was shocking. Jorgina was unhelpful, ignored calls and emails, and promised call-backs that never came. Eventually, we found the cause of the damp: a major roof leak. Water leaked down the wall in the 2nd bedroom, where our son slept, soaking the wall, peeling the wallpaper, and making the room unlivable. In the 1st bedroom, we rearranged for our baby's arrival. Shortly after, the ceiling burst with rainwater, ruining the new cot. Each rainstorm was like a waterfall from the ceiling. Throughout this, Jorgina ignored our calls and emails, offering no help. We contacted Environmental Health, who confirmed the issues and ordered R&D to fix the roof. By then, black mould covered much of the house, making it hazardous. My family and I were constantly ill, and despite multiple emails asking for mould removal, we were still ignored. A young girl from R&D inspected the property, took photos, and promised to follow up on the mould issue, but we never heard from her again. I then called branch manager Wendy Robertson, who blamed us for the mould. She claimed it was caused by our furniture placement and not opening windows in winter, unreasonable with a newborn. I asked Wendy about the young inspector, but she claimed the girl had praised her own help, saying she gave advice on cleaning and airing the property. In reality, the girl barely spoke and seemed uncomfortable addressing the mould. Wendy assured us that something would eventually be done. Unsurprisingly, nothing ever was. Neil, a new inspector, was the first to show concern. He documented all issues and said our furniture was moved over a foot from the walls, saying any more would be unreasonable. He noted the awful conditions and couldn’t understand why nothing had been done. He never followed up and soon left the company. The electrics began failing, lights flickered, and using multiple appliances tripped the fuse. Repeated emails to Jorgina and Wendy, were ignored. Then, one Friday, the electricity completely went out. The mains box needed replacing. R&D had removed their emergency line, so when we called the head office, they told us to wait until Monday. When I complained, they hung up on me. We went to social media, and the response was huge. Many people shared their own bad experiences with renting from R&D. By Saturday morning, Wendy called, suddenly eager to fix the electrics. The issue was resolved, but only after we went public. A few months later, we contacted Jorgina again about the mould. Her response? The same excuse: “Move your furniture further.” We reminded her that Neil had already confirmed it was far enough. She then claimed it was because we didn’t shut the kitchen or bathroom doors. It was clear she didn’t care. The bottom floor was open-plan, so there was no kitchen door. The bathroom had a poorly installed sliding door with a big gap, no handle, and couldn’t stay shut. We raised this issue multiple times, but nothing was done. We gave notice and left, only to have R&D try to withhold part of our deposit for a “damaged hob.” When we asked for proof or details, they ignored us. We had to involve the deposit scheme and dispute it. It felt like an endless nightmare. They lied and cheated every step of the way. Any response they give will be disingenuous and filled with lies. I’d never recommend renting from them.

Christian · 4 October 2025

★★★★★ 5/5

Google

Zara Mills was amazing. She guided me through every step of purchasing my house. Zara was polite, friendly and professional and she went above and beyond to help me through the process. Thank you so much! I would highly recommend Zara and her team to anyone who is thinking of buying a house. She will help you with every aspect of it, from advising and looking for the right mortgage for you, to helping you receive your mortgage offer and liasing with lenders and solicitors, right through to completion. Everything seemed to go so smoothly, even when there were issues to be addressed, Zara had the answers and sorted it out promptly. 5 stars isn't enough!

Stevie · 4 October 2025

★★★★★ 5/5

Google

Zoe, Zack and Ellie were brilliant when they helped us to rent out our apartment. They went above and beyond and were very pleasant to deal with. I would highly recommend this professional team

Michael · 4 August 2026

★★★★★ 5/5

Google

Sold two properties now with R&D, one directly and one indirectly as part of two estates. The whole team were great from start to finish, excellent communication and we achieved a sale very swiftly with my Mother's property. Matt and Mitchell were very professional throughout. Thanks!

Stephen · 4 March 2026

★★★★★ 5/5

Google

Mitchell was very helpful and professional throughout the process. Communication was clear and prompt, which made everything much smoother. Thank you again for your support.

Siulun · 4 August 2026

★★★★★ 5/5

Google

Ryder & Dutton have been nothing but fantastic with the sale of my property especially Kirsten. Everything from her communication, her helpfulness, reassurance she really went above & beyond. I would recommend anyone who is selling their property to go with these guys 5*

Laura · 20 January 2026

★★★★★ 5/5

Google

Zak was very helpful with my move into my new home. 10/10 service!

Nancy · 31 July 2026

★★★★★ 5/5

Google

Fantastic service. Always available and communication was clear and prompt. Kirsten and Matthew were so helpful and really went above and beyond. Couldn't recommend highly enough.

Neil · 18 April 2026

★★★★★ 5/5

Google

I highly recommend this estate agent. Zoe was handling a conveyancing matter for me, and was very clear with instructions throughout the process. She made it simple and easy to navigate from start to end, and was always available to give me an update or respond to the many enquires I had. After a not so great experience with a previous estate agent, it was a pleasure to have Ryder & Dutton, specifically Zoe guiding us through this time. She is the perfect combination of professional, efficient and friendly and we are very grateful to her. Thank you Ryder &, Dutton / Zoe from all of us!

David · 9 October 2025

★★★★★ 5/5

Google

Ryder and Dutton have provided an excellent service from listing the property to it's sale. Mitchell Cust kept me informed throughout the process and together with his colleagues delivered a first rate service

David · 20 February 2026