Trusted Agent profile · Greater Manchester
Verified
★★★★★
6,194 reviews across 7 offices and 3 platforms
Ryder and Dutton has seven offices, in Middleton, Heywood, Oldham, Ashton Under Lyne, Chadderton, Uppermill and Rochdale (Greater Manchester). Together they have 6,194 reviews on three platforms, rated 4.8 out of 5 overall.
4,059
Reviews on Google
All 7 offices
1
Reviews on View Agents
All 7 offices
2,134
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ryder and Dutton's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Ryder and Dutton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJade was amazing, so professional and friendly. A co-worker couldn’t come to the viewing and Jade stepped right in and was amazing despite being given no notice. She’s a credit to the Ryder and Dutton Team.
Thanks Amelia! Being able to step in at short notice and make sure everything stayed on track is all part of the service. We really appreciate your kind words and recognition of our team.
5/5
TrustpilotReview for Kirsten Woodhead
Friendly and helpful
4/5
TrustpilotWe had lots of viewings in a short…
We had lots of viewings in a short space of time once the summer months arrived. My property was well marketed by Ryder Dutton. Ada kept us informed regularly, and was very professional and understanding in what can be a stressful process.
1/5
TrustpilotStruggling to communicate
Sadly another company that has not got the ability to communicate with new customers after repeated requests to co tact me regarding available properties, they do not answer the phone I am completely disapointed.
1/5
GooglePoor customer service , avoid.
Dear Charlie, Whilst we do not appear to have had any recent dealings with you, we do however take all feedback seriously and would be very grateful if you could email our Royton branch with any details you can provide so we can investigate and try to find out what has gone wrong. Kind regards, Oliver White, Branch Manager Ryder & Dutton - Royton
5/5
GoogleI’ve just purchased my property through Ryder & Dutton and had the pleasure of dealing with Geraldine Marsden, who handled the purchase throughout the process. Geraldine was exceptional from start to finish. She was always professional, polite, efficient and completely on point. Communication was excellent, with very quick responses and regular updates throughout the purchase, which made the whole process feel much easier and less stressful. Any questions I had were answered clearly, and Geraldine always got back to me promptly. I was kept fully informed at every stage and never felt like I was left wondering what was happening. I’m extremely happy with the service I received and with the purchase overall. I would definitely recommend Ryder & Dutton, and in particular Geraldine Marsden as your point of contact if you’re purchasing a property through them. Thank you again, Geraldine, for all your help and for providing such a professional and efficient service. Many thanks Kamran khadam Park lane properties Oldham ltd
What a lovely review to receive after completing your purchase - we are really glad you always knew where things stood and had the support you needed throughout. Thank you Kamran, for trusting us and for the recommendation!
5/5
TrustpilotGeraldine
Geraldine, Move Manager, was extremely helpful, liaising with the Solicitors, updating us answering emails and phone calls promptly. It was a stressful and emotional experience selling my mum’s house but Geraldine helped to make it less stressful.
5/5
GoogleElliemay at Ryder and Dutton Heywood branch was professional, friendly and always answered my many questions. She handled the sale of my house and always kept me up to date with viewings and offers. When Elliemay was dealing with other customers Jenna, Deanna and Ellie were available to help and they too were fantastic. I highly recommend Elliemay and Ryder and Dutton. Thanks again Elliemay.
Thank you! It’s great to know you always had someone on hand to help throughout your sale. We really appreciate you putting your trust in the whole team and taking the time to recommend us.
5/5
TrustpilotA huge thank you to Jenny Boyle!
A huge thank you to Jenny Boyle and Catherine Salisbury for all of their help and support throughout our journey completing on our house buying journey. They were both incredibly helpful, professional and always kept us updated throughout the process. As first-time buyers, we really appreciated their guidance and reassurance, and they made a stressful process feel so much easier. Thank you both for everything!
5/5
GoogleLiv was my estate agent, she is absolutely brilliant!!
What a brilliant compliment to receive, thank you Seren! We really appreciate you taking the time to share your experience with us.
5/5
TrustpilotAll of the team at the Heywood office
All of the team at the Heywood office, especially Catherine, Emmy and Elle were extremely helpful and professional and made the selling of our mums house as stress free as it could be. Would definitely recommend. Thanks again
5/5
GoogleRating only, no written review.
Thank you Anthony! Wishing you the best.
5/5
TrustpilotGreat service and a big thank you to Catherine! 😊
Really happy with the service from Ryder & Dutton. Catherine was absolutely lovely throughout the whole process, always friendly, helpful and easy to speak to whenever we needed anything. She made the whole experience feel a lot less stressful for us. We’re finally settled into our new home and loving it! 😊 A big thank you to Catherine and the team for all your help and support. Really appreciated! ❤️
3/5
TrustpilotSarah is great, the rest of the team not so much.
I would just like to start off by saying that Sarah Green has been brilliant from the start, she has been efficient and quick to sort out issues that have come up. She is friendly, approachable and professional. Unfortunately, Sarah did not have much involvement with the property condition. I wish I could say the same about the rest of the team. Unfortunately, it was not smooth sailing when we rented our property. There were multiple problems in the property, including broken kitchen cupboards, an attic leak and carpets that stunk of dog. We asked if the issues would be solved before moving in to which we were told they would be. We moved out 6 months later, and none of the jobs had been completed. We complained to Ryder and Dutton and in all honesty, it seemed that they wanted to ignore the issues. It’s quite disgusting really, I imagine not one of the staff would live in that property with all of the issues.
I am really sorry that you were unhappy with the condition of the property, but we certainly were not ignoring the issues. As you know there have been numerous maintenance issues addressed throughout your tenancy including a replacement oven, replacement toilet, repair to the chimney and repainting of the attic. Whilst the Landlord instructed the contractor to replace the kitchen cupboard doors the contractor has had issues sourcing a like for like replacement. I apologise that this job has taken longer than normal to address but this certainly isn’t the normal service we provide.
5/5
TrustpilotExcellent all round no need to look at other estate agents
Catherine did an absolutely brilliant job of getting our house sold, we were guided through the process and her idea of doing an open day got us at least 5 offers on the table, we were delighted. Kia then picked up the reigns and did an excellent job of getting us to completion which happened today , I wouldn't hesitate to recommend. If you are looking for a local company who know the area and the property market well then reach out to Catherine and the team at Ryder Dutton.
Dear Wendy We are so pleased to hear about your positive experience with our team in selling your home. It's wonderful that our strategy led to multiple offers and that we could guide you smoothly to completion. Thank you for your kind recommendation!
5/5
TrustpilotMy sale has just completed and…
My sale has just completed and throughout the full process Ada was amazing she was knowledgeable and helpful and ensured my sale completed faster. The manager of Rawtenstall Ryder and Dutton was also extremely impressive! Thanks Ada and the team x
5/5
TrustpilotExceptional Service from Geraldine Marsden
I’ve just purchased my property through Ryder & Dutton and had the pleasure of dealing with Geraldine Marsden, who handled the purchase throughout the process. Geraldine was exceptional from start to finish. She was always professional, polite, efficient and completely on point. Communication was excellent, with very quick responses and regular updates throughout the purchase, which made the whole process feel much easier and less stressful. Any questions I had were answered clearly, and Geraldine always got back to me promptly. I was kept fully informed at every stage and never felt like I was left wondering what was happening. I’m extremely happy with the service I received and with the purchase overall. I would definitely recommend Ryder & Dutton, and in particular Geraldine Marsden as your point of contact if you’re purchasing a property through them. Thank you again, Geraldine, for all your help and for providing such a professional and efficient service. Many thanks Kamran khadam Park lane properties Oldham ltd
5/5
TrustpilotGeraldine’s great!
Geraldine has been amazing for us with our move. Constantly updating in times when it felt no one else was communicating our place in the whole moving process and helped up to understand more about the steps both estate agents and solicitors take. I really can’t thank her enough, she is a credit to your company.
4/5
GoogleWe found them to be always professional, kind, patient, and supportive. Especially Bryony keeping us informed & always answered questions quickly. We were kept up to date at every stage & felt she worked very hard on our behalf.
Knowing you felt supported and in good hands throughout means a lot to us, so thank you Kathyrn. We really appreciate your kind words about the care and effort that went into keeping everything on track!
5/5
GoogleGeraldine has been amazing for us with our move. Constantly updating in times when it felt no one else was communicating our place in the whole moving process and helped up to understand more about the steps both estate agents and solicitors take. I really can’t thank her enough, she is a credit to your company.
Moving home can come with plenty of questions, so knowing you felt informed and reassured throughout means a lot to us. Thank you Daniel for recognising the care and support you received from our team!
5/5
GoogleThanks to the team for help in the sale of one of my properties. From Tony coming out to appraise and value the house, to the sales team, and then Geraldine who took over as my move manager. Great service all the way through.
Thank you Colby. It’s great to know you felt well looked after by everyone involved in your sale, and we really appreciate you trusting our team with your property and taking the time to share your experience!
5/5
GoogleElle has been amazing throughout the sale of my house & purchase of my new property. Always at the end of the phone if I had any queries. She made me feel at ease with everything and explained things I didnt understand. She also kept me in the loop with every step of the process. Very professional & such a lovely person
Having someone you can turn to with any questions can make such a difference during a move. We’re glad you felt reassured and well looked after while both selling and buying your new home. Thank you for the lovely feedback Hannah!
5/5
GoogleFantastic experience selling our property with Ryder & Dutton, all thanks to Elle! She was professional, efficient, and kept us fully informed every step of the way. She took all the stress out of the transaction and delivered a great result. Highly recommended to anyone looking for a seamless house sale!
Thanks Akeel. Taking the stress out of selling your home is exactly what we aim for. We’re so happy you had such a positive experience with us and achieved a great result. Thank you for recommending us!
5/5
TrustpilotMy experience with Ryder and Dutton
My experience with Ryder and Dutton had been excellent, Catherine Salisbury has kept me updated every step of the way. She is a credit to your company.
We truly appreciate your wonderful five-star review! We are so happy to hear that Catherine kept you updated every step of the way. We are delighted that you had such an excellent experience with us.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ryder and Dutton has 6,194 reviews across its seven offices, rated 4.8 out of 5 overall: 4,059 on Google, 1 on View Agents, 2,134 on Trustpilot.
Middleton has the most, with 3,230 reviews rated 4.8 out of 5, followed by Heywood with 726.
The seven Ryder and Dutton offices, by town:
Yes. In The Trusted Agent 2026 awards: Ryder and Dutton, Middleton won Platinum; Ryder and Dutton, Heywood won Platinum; Ryder and Dutton, Ashton Under Lyne won Platinum; Ryder and Dutton, Oldham won Gold; Ryder and Dutton, Chadderton won Trusted Agent; Ryder and Dutton, Uppermill won Trusted Agent.
