Robinsons estate agents in Chester Le Street, Dunstable and Reigate

Thank you for your feedback following your visit to the property. Having reviewed the points raised, it is important to provide some context and clarification. The smoke alarm was simply alerting that the battery required replacement. This is routine maintenance and would have been attended to and fully resolved prior to any tenancy commencing, in line with safety and compliance obligations. With regard to the condition of the front door, properties can experience minor, temporary cosmetic issues between visits, particularly during periods of poor weather or contractor access. These are not reflective of the condition a property is handed over in at move-in stage. In respect of the washing machine connection, this was not raised or noted during your viewing. Where specific requirements are highlighted, these can be clarified or solutions explored; however, it is not possible to address concerns that have not been brought to our attention. The previous tenant occupied the property without issue in this regard. While it is, of course, your prerogative to decide whether a property is suitable, the matters referenced are operational or easily remedied items rather than fundamental defects. As such, the characterisation of the viewing experience appears somewhat disproportionate to the issues identified. All feedback is nevertheless recorded for internal review, and we’ll pass back to the Landlord. We wish you every success in finding a suitable property that meets your needs. Regards Robinsons Management Team

Thank you for taking the time to leave Robinsons Estate Agents such a lovely review, and in particular our Robinsons Chester Le Street Office. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future. Kind regards, Robinsons Management Team

Hi Christine, Thank you so much for your lovely review. Selling a family home can be really emotional, so we’re glad we could make things a bit easier for you. Charlie will be really happy to hear your comments. He works hard to keep … More

Hi Gemma, thank you so much for your kind words! It was a real pleasure supporting you through your first sale, and I’m thrilled to hear you felt well looked after throughout the process. Wishing you all the best in your next chapter, and if you ever need anything in the future, we’re just a call away!

Thank you so much for your thoughtful review. It’s been a pleasure looking after you over the past five years, and we’re really glad to be supporting you again as you move into your new home. It’s great to hear that Michael has been able to guide you smoothly through both tenancies, and that Fayebelina has been helpful with any maintenance issues along the way. Long‑term rentals naturally come with ups and downs, so we really appreciate your balanced feedback, and the fact that you chose to stay with Robinsons says a lot, and means a lot to us. Thank you for the trust you’ve placed in our team over the years. We wish you all the best in your new home, and as always, we’re here if you need anything.

Thank you so much for taking the time to leave this review. We’re glad to hear you had such a positive experience and that both Charlie and Mark were able to help make the process smooth for you. We always try to be … More

Hi Darrell, Thank you so much for your message. I’m really pleased to hear that the move went well and that Michael and Charlie were able to support you during what can be … More

Hi Alice, Thank you so much for the 5 stars. We’re really glad to hear Charlie was helpful. We appreciate your feedback!

Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future. Kind regards, Robinsons Management Team

Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future. Kind regards, Robinsons Management Team

Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future. Kind regards, Robinsons Management Team

Thank you so much for sharing this, what an amazing review! We’re so pleased to hear that your first home-buying experience felt smooth and stress-free. Charlie will be absolutely buzzing to know he made such a difference for you both! We always aim to keep things clear and supported, so it’s great to hear the communication and updates worked well. When the time comes to sell (or even just for a catch-up), you know where to find us.

Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future. Kind regards, Robinsons Management Team

Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future. Kind regards, Robinsons Management Team

Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future. Kind regards, Robinsons Management Team

Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future. Kind regards, Robinsons Management Team

Thank you so much for the fantastic review! 😊 We’re thrilled to hear you felt supported throughout the process, and it means a lot that you’d recommend Charlie and the team. Wishing you all the best and a Happy New year!

Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future. Kind regards, Robinsons Management Team

Thank you so much for your wonderful feedback! We’re delighted to hear that Charlie made your first home-buying experience smooth and stress-free. Clear communication and guidance are exactly what we aim for, and it’s great to know we delivered. If you ever need us again in the future, we’ll be more than happy to help. Wishing you all the best in your new home!

Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future. Kind regards, Robinsons Management Team

Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future. Kind regards, Robinsons Management Team

Thank you so much for taking the time to leave us a review! We're glad to hear that you had a positive experience, and it means a lot to know we were able to provide you with good service. We truly appreciate your support and hope to help you again in the future! Regards Robinsons Management Team

Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with Robinsons Estate Agents stood out and that Charlie was able to make the process smooth and stress-free for you. Going the extra mile for our customers is what we strive for every day, so it’s fantastic to know we delivered. Enjoy your new place, and if you ever need anything in the future, we’re always here to help!

Wow, what an amazing review! Charlie really is the superhero of smooth house moves, no chasing, no stress, just results. We’re thrilled you had such a positive experience and proved that great service beats the ‘big firms’ every time. Thank you for trusting us with your journey, enjoy your new home! 🏡✨ If anyone else wants this level of service, you know where to find us!