5/5
The Trusted AgentBuying a property
Excellent service definitely recommend them
Trusted Agent profile
Verified
Robinsons estate agents in Chester Le Street, Dunstable and Reigate
★★★★★
2,198 reviews across 3 offices and 4 platforms
Robinsons has three offices, in Chester Le Street, Dunstable and Reigate. Together they have 2,198 reviews on four platforms, rated 4.7 out of 5 overall.
293
Reviews on Google
All 3 offices
13
Reviews on Facebook
All 3 offices
120
Reviews on The Trusted Agent
All 3 offices
1,772
Reviews on Trustpilot
All 3 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers27 reviews
Having bought and sold from Robinsons in our past transaction 8 years ago, we were keen to give them the opportunity to value our property for sale on this ...Read all 27 from sellers
Buyers16 reviews
I am a first time buyer and obviously was not exactly knowledgable about buying a property. I was shown a few properties by Michael who never rushed me in my ...Read all 16 from buyers
Landlords36 reviews
We used Robinson's to manage our letting property. Unlike most estate agents I have come across, you can have a decent conversation with them, and have ...Read all 36 from landlords
Tenants19 reviews
I dealt with Michael at Robinsons who assisted me when renting a new place. Michael went above and beyond in answering all of my questions and making sure that ...Read all 19 from tenants
Our offices
Robinsons's three offices, most reviewed first. Each has its own page.
- Robinsons Chester Le Street45 Front Street, DH3 3BH1,810 reviews · 38 on Google (4.0)20 in the last 90 days
- Robinsons Dunstable20 West Street, LU6 1SX384 reviews · 251 on Google (4.4)9 in the last 90 days
- Robinsons Reigate1 Bancroft Road, Reigate, RH2 7RP4 reviews · 4 on Google (5.0)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Robinsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews on The Trusted Agent
Showing 120 reviews on The Trusted Agent only. Show every review
The Trusted Agent4.8/5
The Trusted AgentWouldn’t hesitate to use again!
I was advised to use a small local agent to sell my property and so opted for Robinsons who were quick to respond to me from my initial email. My main contact was Michael who was professional and honest (advice was needed throughout having never sold a property before!) throughout a lengthy sale. Great team who kept up regular communication - would recommend and not hesitate to use in the future.
5/5
The Trusted Agent.
Mark and michael were brilliant from start to finish. Will definitely be using them again in the future
5/5
The Trusted AgentPurchased prop
Robinsons are professional an attentive from beginning to end of completion. Provided excellent communication between myself an seller of property. Was a challenging time to purchase during lockdown due to corona virus however someone was always at the end of the phone up to completion an also made sure all was well once in our beautiful new home. Would highly reco
5/5
The Trusted AgentBest in the area, professional and friendly, not pushy and arrogant!
I was recommended Robinsons by a friend with several properties, and I wasn't disappointed. Jordan explained the process and got us on the market very quickly, and he and the team managed all the viewings very professionally. We accepted an offer after only a few viewings and we were very happy with the sales price. I would definitely recommend these guys, and will certainly use them again in the future!
5/5
The Trusted AgentFaultless service for our house sale
We can't fault the service from the Robinson's team in the sale of our house. Professional, friendly and efficient. They were always at the end of the phone if we needed them and kept us up to date on progress.
5/5
The Trusted AgentGreat team and happy with the service
I would like to say thank you for the team for doing a great and wonderful job for us getting this house. They made it as smooth as possible for us with no hick ups. Continue with the hard work guys. X
4/5
The Trusted AgentThorough and careful throughout. Would have appreciated more proactive response when things were quiet.
5/5
The Trusted AgentFlat purchase
Nothing was too much trouble. All staff amazing and helpful and very knowledgeable
5/5
The Trusted AgentExcellent, the best agency I dealt with so far...
Excellent, the best agency I dealt with so far... They are very helpful and honest people, They show everything and explain properly and in great detail, The are very professional doing their job in every aspect regardless if it is purchasing, selling or renting a property, I do recommend them to my friends. They are very polite and cool.
5/5
The Trusted Agentprofessional, supportive and friendly
Rented from Robinsons a few years ago and found them extremely professional, supportive of our needs and any issues we had, and move over was really friendly. Would recommend people use them, they are local and great team.
4/5
The Trusted AgentThe service provided by the agent was very goid
When ever I had a question about my purchase I got an answer that was informative and put my mind at ease. I found the agent helpful understanding and friendly. My thanks for helping to guide me through what was for me was an unusual and stressful move.
1/5
The Trusted AgentPoor service no responses
I have rented with robinsons for just over two years always struggled with getting problems with the property sorted without a long wait for it to happen , I left the property in January and the service I received was poor and I was spoken to very rudely when I questioned why I was still waiting for my deposit I would ring and email with no response from any one just rudely ignored the contract stated all refunds must be refunded in 10 days but I was made to wait a month before I received it and the company took more out of my deposit than what was agreed in an email when I pointed out they can not charge me for a renewed contract as I did not renew a contract I left ,the company chose to just ignore me and took the money any way very quick to take your money and provide service but when it comes to them returning it it was awful i have read many reviews from people who have experienced the same problem but of corse robinsons only chose to show the good reviews on their website I have rented properties for ten years and I can honestly say this was the worst company I have had to deal with
5/5
The Trusted AgentPurchase of 7 Radburn court
Excellent service great communication very helpful with any questions I had being a first time buyer would recommend highly for a smooth transaction
5/5
The Trusted AgentFriendly service
Very friendly people and thanks to them I have found my dream home! Very happy!
5/5
The Trusted AgentLetting Agent and then Sales Agent!
Great lettings agent and then when I wanted to sell - completed a quick sale to market value on my behalf.
5/5
The Trusted AgentA well managed Sale
Michael did a great job from taking my enquiry call, through photographing and valuing the property, organising viewings and clarifying the positions of potential buyers to completing the sale. Well worth the commission as it removed all the hassle for me.
4/5
The Trusted AgentSale of Property
Robinsons, were very good, could not fault them, sold my home within 5 weeks of it being placed on the market, very professional, kept me informed on a regular basis, would recommend these to anyone.
5/5
The Trusted AgentGreat service
First time selling and with no issues, always felt looked after. Nice Job Robinsons. I will certainly recommend you.
4/5
The Trusted AgentExcellent service
Excellent service from Michael and the team. Professional yet friendly.
5/5
The Trusted AgentRobinsons rating
We used Robinsons of Dunstable to sell our property and were very pleased with the friendly and professional service. Their rates are low compared to other high street agents, so we would highly recommend them.
4/5
The Trusted AgentAmazing Service
We purchased a house via Robinsons and I can not rate them enough. In what was a really difficult and lengthy chain Michael kept us up dated and fully informed when our own estate agent didn't. He went above and beyond what he needed to be done for us and chased matters through the chain and nothing was too much trouble. I would recommend Robinsons in a heartbeat
5/5
The Trusted AgentSuperd service from Robinsons Dunstable
Absolute fantastic service from day one. Michael was extremely helpful and could not do enough for me (and my million and one questions). I highly recommend Robinsons (Dunstable) and would like to say a huge thank you to Michael directly who really made the process much easier for me.
5/5
The Trusted AgentExcellent support and sound advice at every turn!
Michael went beyond our expectations: what he didn't know about the market you could fit on a stamp; no sales patter - just facts and time to consider, which really suited us! Throughout he speedily returned queries, gave accurate forecasts of the timescales and was always clear on costs. We would heartily recommend Michael and Mark at Robinsons
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Robinsons
Which Robinsons office has the most reviews?
Chester Le Street has the most, with 1,810 reviews rated 4.8 out of 5, followed by Dunstable with 384.
Where are the Robinsons offices?
The three Robinsons offices, by town:
- Chester Le Street: 45 Front Street, Chester Le Street, DH3 3BH
- Dunstable: 20 West Street, Dunstable, LU6 1SX
- Reigate: 1 Bancroft Road, Reigate, RH2 7RP
What do sellers say about Robinsons?
27 reviews from sellers, rated 4.9 out of 5 on average. For example, AJ wrote: "Having bought and sold from Robinsons in our past transaction 8 years ago, we were keen to give them the opportunity to value our property for sale on this ..."
What do buyers say about Robinsons?
16 reviews from buyers, rated 4.8 out of 5 on average. For example, Julie wrote: "I am a first time buyer and obviously was not exactly knowledgable about buying a property. I was shown a few properties by Michael who never rushed me in my ..."
What do landlords say about Robinsons?
36 reviews from landlords, rated 4.9 out of 5 on average. For example, Neil wrote: "We used Robinson's to manage our letting property. Unlike most estate agents I have come across, you can have a decent conversation with them, and have ..."
What do tenants say about Robinsons?
19 reviews from tenants, rated 4.7 out of 5 on average. For example, David wrote: "I dealt with Michael at Robinsons who assisted me when renting a new place. Michael went above and beyond in answering all of my questions and making sure that ..."
Has Robinsons won any awards?
Yes. In The Trusted Agent 2026 awards: Robinsons, Dunstable won Trusted Agent.
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