Robinsons estate agents in Chester Le Street, Dunstable and Reigate

Thank you so much for your lovely feedback! We’re delighted Charlie made everything smooth and stress-free for you. It’s been a real pleasure working with you, and we’re always here if you need anything. Wishing you all the best as you start your journey as landlords!

Thank you so much, Bethany, for your lovely review. We’re really pleased to hear you’ve had such a positive experience and that you’ve found our team prompt, professional and easy to communicate with. We hope the second viewing goes just as well and look forward to helping you with the next steps. 😊 …

Thank you for your kind review and positive feedback. We're delighted to hear that you've found the team friendly, helpful and easy to reach. Providing clear communication and being available when our customers need us are very important to us, so it's great to know this has been your experience. We really appreciate you taking the time to share your feedback and look forward to continuing to assist you in the future. Kind regards, Mark

Thank you so much, Alison, for your kind review. We're delighted to hear that Charlie was helpful during your second viewing and that you received such good service from the team. We really appreciate you taking the time to share your experience and look forward to helping you further with your property journey.

Thank you, Deborah. What a lovely surprise to read this today! We really appreciate your kind words. As a local family run estate agent, customer service is at the heart of everything we do, so it's fantastic to hear that you've had such a positive experience with us. Thank you for your support, and we wish you all the very best. Mark Robinson Robinsons Estate Agents & Lettings Ltd.

Thank you so much for your 5 star review, Ellis. It means a lot to us as a local independent estate agent. We truly appreciate your support and were pleased to be able to help. Best wishes from all the team at Robinsons. Mark Robinson Robinsons Estate Agents & Lettings Ltd.

Thanks, Miles. We gave it a good go, didn't we! Unfortunately some transactions just seem determined not to happen. Really appreciate the review and your patience throughout. It was a pleasure dealing with you, and hopefully next time we can find one that actually makes it to completion!

Thanks Michael. Appreciate the review and your support. It was a straightforward transaction from our side and a pleasure to deal with you throughout.

Thank you so much, Natalie! We're thrilled to hear that Charlie made such a positive impression. His professional, thorough, and thoughtful approach is exactly what we strive for at Robinsons, and it's wonderful to know it gave you complete confidence. Your recommendation means a lot, wishing you all the best with your sale!

Hi Tony, Thank you for your 5 star rating. We really appreciate you taking the time to leave us a review. It was a pleasure assisting you, and we're delighted that you had a positive experience with our team. If we can help with anything in the future, please don't hesitate to get in touch. Kind regards,

Hi Melissa, Thank you so much for your kind words and for taking the time to leave such a thoughtful review. We are delighted to hear that you had such a positive experience with Charlie. He takes great pride in providing a professional yet relaxed approach, so it is fantastic to know this came across during your viewing. Your comments about his knowledge, honesty, and genuine care really do mean a lot. I will be sure to pass on your feedback to Charlie, as I know he will truly appreciate it. If we can assist you any further during your property search, please do not hesitate to get in touch. Kind regards, Robinsons Estate Agents Ltd

Hi Ali, Thank you so much for your wonderful 5 star review. We're delighted to hear that Charlie made such a positive impression and that you found him friendly, helpful and knowledgeable throughout the viewing process. Providing clear communication and ensuring our clients have the information they need is something we take great pride in, so it's fantastic to know this was reflected in your experience. We'll be sure to pass your kind comments on to Charlie, who will be thrilled to receive your feedback. Thank you again for taking the time to share your experience, and we wish you all the very best with your property search.

Hi Samantha, Thank you so much for your kind words. We are really pleased to hear that your experience has been positive so far. Charlie will be delighted to know his support and responsiveness have made a difference. We look forward to seeing you through to a smooth and successful completion. Best wishes, Robinsons Team

Thank you for your kind review, Valentin. We really appreciate your feedback.

Hi Adam, thank you for taking the time to leave a 5 star review. We are really pleased to hear Charlie was helpful and informative and that you had a positive experience with us. If we can help with anything in the future, please do not hesitate to get in touch.

Thank you so much, Lidia, for your kind words. We’re delighted to hear you enjoyed the property and its views, they really are something special. I’ll be sure to pass your feedback on to Charlie, he’ll be pleased to know he made such a positive impression and was able to make the experience clear and professional for you. We truly appreciate you taking the time to share your experience and hope to assist you again in the future.

Thank you very much for taking the time to leave such a kind and thoughtful review. We are delighted to hear that you had such a positive experience with Robinsons … More

Hi Marianne, thank you so much for your lovely review. We are really pleased to hear you have been impressed with the service so far. Providing friendly, straightforward advice is exactly what we aim for, so it is great to know this has come across. We look forward to continuing to help you and are always here if you need anything.

Thank you so much Charlotte, this really made us smile. Charlie will be absolutely chuffed to read this. We love the fact he feels more like a friend than an agent and yes, he does have a bit of a superhero cape tucked away somewhere. We’re so glad you’re feeling looked after and we have no doubt that dream home is just around the corner. Thanks again for trusting us and for such kind words.

Thank you for your lovely recommendation. We are really pleased to hear you had such a positive experience with Charlie. Providing a friendly, responsive service is incredibly important to us, so it is … More

Thank you, Melinda. We really appreciate your kind words and are glad you had a smooth experience. It was a pleasure showing you the house.

Thank you for taking the time to share such kind feedback. We’re delighted to hear that Charlie made your viewing experience so smooth and enjoyable. His calm approach, attention to detail and willingness to answer every question are all … More

Thank you so much for your amazing review. We are delighted to hear how well Charlie supported you throughout your search. He always works with genuine care for his clients and your kind words mean a great deal to him and the whole team. We … More

We are sorry to hear you are disappointed with the outcome and we do understand how frustrating it is when you miss out on a property. To clarify a few important points, we act on behalf of the seller and are legally required to put forward all offers received. Although your offer was provisionally accepted by the seller, you were advised that the property would remain on the open market and that no sale could be agreed until the required checks and information had been completed. At the time, there was still outstanding documentation and compliance information needed from your side, so the property could not be secured or withdrawn from marketing. Identity checks are a legal requirement under Anti Money Laundering regulations and are not optional. Finally, we would never ask a buyer to pay £1,000 to a solicitor. Legal fees are always agreed directly between clients and their chosen solicitor. We understand how disappointing this is, but we must always act for our client and within our legal obligations. We wish you all the best with your onward property search. Best Regards Robinsons Management Team