Every review we hold for the Dunstable office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCharlie was absolutely fantastic when showing me around the property. He was friendly, professional, and made the whole viewing experience feel relaxed and enjoyable. He knew the house inside and out, answered all of my questions honestly, and never made me feel pressured at any point.
What stood out most was how approachable and genuine he was. He took the time to understand what I was looking for and was happy to explain details about the property and the local area. It’s clear that he genuinely cares about helping people find the right home.
A real credit to the estate agency, and I wouldn’t hesitate to recommend Charlie to anyone looking to buy or rent a property.
Melissa · 15 June 2026
Agent replied · 22 June 2026
Hi Melissa,
Thank you so much for your kind words and for taking the time to leave such a thoughtful review.
We are delighted to hear that you had such a positive experience with Charlie. He takes great pride in providing a professional yet relaxed approach, so it is fantastic to know this came across during your viewing. Your comments about his knowledge, honesty, and genuine care really do mean a lot.
I will be sure to pass on your feedback to Charlie, as I know he will truly appreciate it.
If we can assist you any further during your property search, please do not hesitate to get in touch.
Kind regards,
Robinsons Estate Agents Ltd
★★★★★ 5/5
GoogleA series of unfortunate events (on the sellers part) meant I could never complete on the house I was buying through Robinson’s.
Charlie was really good and worked until the death of the transaction to try and get things through.
Gutted to have not made it work but the determination, willing and genuine care was really visible throughout.
Special shout out to Mark too!!
Miles · 18 August 2026
Agent replied · 22 August 2026
Thanks, Miles.
We gave it a good go, didn't we! Unfortunately some transactions just seem determined not to happen.
Really appreciate the review and your patience throughout. It was a pleasure dealing with you, and hopefully next time we can find one that actually makes it to completion!
★★★★★ 5/5
GoogleCharlie is an absolute superstar- feels more like a friend rather than estate agent! He is always in contact with us keeping us in the loop with all what’s going on with the selling of our property, as well as searching for our perfect house and keeping his eye on the market for us. We have no doubt that he will find us our next dream house and that it will be smooth sailing along the way - thank you Charlie!
Charlotte · 21 April 2026
Agent replied · 22 April 2026
Thank you so much Charlotte, this really made us smile. Charlie will be absolutely chuffed to read this. We love the fact he feels more like a friend than an agent and yes, he does have a bit of a superhero cape tucked away somewhere. We’re so glad you’re feeling looked after and we have no doubt that dream home is just around the corner. Thanks again for trusting us and for such kind words.
★★★★★ 5/5
GoogleAs first‑time buyers, the process of purchasing a home feels daunting and complicated, and honestly something I had been dreading. From the very first viewing, Charlie was friendly, professional, and incredibly knowledgeable (he had an answer for every question we threw at him).
The communication from post‑viewing, through negotiating offers, and then guiding both myself and my partner through the next steps has been seamless. It’s been a genuinely great experience buying through Charlie, and when the time comes to sell, I wouldn’t hesitate to choose Robinsons.
Even from the buyer’s side, it’s clear how highly they value and support their sellers throughout the process.
With Robinsons, you are truly in safe hands. Their communication is exceptional, whether through their portal, WhatsApp group chats, or email.
The whole journey has felt clear, supported, and stress‑free.
Chloe · 22 January 2026
Agent replied · 20 March 2026
Thank you so much for sharing this, what an amazing review! We’re so pleased to hear that your first home-buying experience felt smooth and stress-free. Charlie will be absolutely buzzing to know he made such a difference for you both!
We always aim to keep things clear and supported, so it’s great to hear the communication and updates worked well. When the time comes to sell (or even just for a catch-up), you know where to find us.
★★★★★ 5/5
GoogleCharlie has been amazing to work with from the beginning with the house viewing, until the end with our house purchase. We have not had great experience with past estate agents from the "big firms", so its been so wonderful working with Charlie because he is easy to talk to, quick to respond, and you can rely on him to get things done. I've never had to chase Charlie with anything, he is the one to keep us updated, responding to emails within the same day and chasing up the seller and seller's solicitors when needed. Thank you so much Charlie for being so reliable and giving us such a positive experience!
Sophie · 22 November 2025
Agent replied · 20 March 2026
Wow, what an amazing review! Charlie really is the superhero of smooth house moves, no chasing, no stress, just results. We’re thrilled you had such a positive experience and proved that great service beats the ‘big firms’ every time. Thank you for trusting us with your journey, enjoy your new home! 🏡✨ If anyone else wants this level of service, you know where to find us!
★★★★★ 5/5
GoogleExcellent Service
I would highly recommend Robinsons estate agents, Dunstable. From start to finish, they provided an excellent, professional and friendly service. They were knowledgeable, responsive and kept us fully informed throughout the process. Nothing was too much trouble, and their guidance and attention to detail made what could have been a stressful experience much easier.
A thoroughly professional team and a pleasure to deal with. I would happily recommend them to anyone looking for a reliable and trustworthy estate agent.
Michael Stott - Estate Executor
Michael · 16 August 2026
Agent replied · 22 August 2026
Thanks Michael.
Appreciate the review and your support. It was a straightforward transaction from our side and a pleasure to deal with you throughout.
★★★★★ 5/5
GoogleThe view was extremely perfect. The place imaculate. Charlie was very helpful and answered to all my questions simple and professionally at same time. I really liked the property itself and the way how it was presented to me by Charlie.
Lidia · 22 May 2026
Agent replied · 22 June 2026
Thank you so much, Lidia, for your kind words. We’re delighted to hear you enjoyed the property and its views, they really are something special.
I’ll be sure to pass your feedback on to Charlie, he’ll be pleased to know he made such a positive impression and was able to make the experience clear and professional for you.
We truly appreciate you taking the time to share your experience and hope to assist you again in the future.
★★★★★ 5/5
FacebookCharlie at Robinson’s Estate Agents was outstanding from start to finish. Communication was clear and honest throughout, and nothing ever felt like too much trouble. Charlie really understood the local market and gave confident, practical advice that helped us feel at ease during what can be a stressful process. Professional, proactive, and genuinely approachable, highly recommend!
Move · 1 January 2026
Agent replied · 23 April 2026
Thank you so much for the fantastic review! 😊
We’re thrilled to hear you felt supported throughout the process, and it means a lot that you’d recommend Charlie and the team. Wishing you all the best and a Happy New year!
★★★★★ 5/5
GoogleI have just moved & found Michael & Charlie very helpful in what is a very stressful time when moving especially if you are a bit older with the new ways of online procedures. All went well & me & my partner are very happy thank you for all your help
Darrell · 20 February 2026
Agent replied · 20 March 2026
Hi Darrell,
Thank you so much for your message. I’m really pleased to hear that the move went well and that Michael and Charlie were able to support you during what can be … More
★★★★★ 5/5
GoogleCharlie at Robinson’s Estate Agents has been outstanding throughout our property search and has truly set the benchmark for what an estate agent should be. His commitment, persistence and professionalism have been exceptional from start to …
Charles · 22 March 2026
Agent replied · 20 March 2026
Thank you so much for your amazing review. We are delighted to hear how well Charlie supported you throughout your search. He always works with genuine care for his clients and your kind words mean a great deal to him and the whole team. We … More
★★★★★ 5/5
GoogleWe bought a house recently with Robinson. Customer service were great, the help that we got from Charlie and Mark was incredibile. They were really transparent and quick, one of the best estate agency in Dunstable so far.
Thanks guys!!
Tiberius · 20 February 2026
Agent replied · 20 March 2026
Thank you so much for taking the time to leave this review.
We’re glad to hear you had such a positive experience and that both Charlie and Mark were able to help make the process smooth for you. We always try to be … More
★★★★★ 5/5
GoogleCharlie is such a lovely person.
He showed us a house and was patient and never diverted from any question we had, making the experience extremely pleasant, giving us the best and honest …
AB · 22 March 2026
Agent replied · 20 March 2026
Thank you for taking the time to share such kind feedback. We’re delighted to hear that Charlie made your viewing experience so smooth and enjoyable. His calm approach, attention to detail and willingness to answer every question are all … More
★★★★★ 5/5
GoogleWe have been renting a property through Robinsons for the past 5 years and are now about to move into another rented home, also managed by them.
Michael, our lettings agent, has been involved in both our first and second rental, and the process has always been straightforward and professional.
Fayebelina has also been very helpful whenever we had maintenance-related issues, responding promptly and doing her best to resolve any problems.
Like with any long-term tenancy, there were both positives and a few challenges, but overall our experience has been good. The fact that we chose to continue renting through Robinsons says a lot about the trust built over the years.
Thank you for the support throughout our tenancy and during our move to a new home.
Mihaela-Cristina · 20 February 2026
Agent replied · 20 March 2026
Thank you so much for your thoughtful review.
It’s been a pleasure looking after you over the past five years, and we’re really glad to be supporting you again as you move into your new home.
It’s great to hear that Michael has been able to guide you smoothly through both tenancies, and that Fayebelina has been helpful with any maintenance issues along the way. Long‑term rentals naturally come with ups and downs, so we really appreciate your balanced feedback, and the fact that you chose to stay with Robinsons says a lot, and means a lot to us.
Thank you for the trust you’ve placed in our team over the years.
We wish you all the best in your new home, and as always, we’re here if you need anything.
★★★★★ 5/5
GoogleI have to say the service I received to sell my elderly mothers home was absolutely amazing. We called out 3 Local agents in the area and Charlie from Robinsons was the ONLY one that actually listened to my mothers needs.
Found a buyer very quickly and even went the extra mile to personally give feedback in person as my mother has hearing problems over the Phone.
5 stars do not justify the service we received and it was an absolute pleasure to work with Charlie and his team.
Thank you so so much Charlie and Robinsons.....Keep up your amazing work!
Abdul · 27 July 2024
Agent replied · 26 August 2024
Thank you so much for sharing your experience. It’s wonderful to hear that Charlie and the team at Robinsons went above and beyond to take care of your mother’s needs. Providing such attentive and personalized service truly makes a difference. We’re glad they could make this process smooth and stress-free for you both. Your kind words mean a lot to them, thank you again!
★★★★★ 5/5
GoogleI am thrilled to share my exceptional experience with Robinsons, and in particular, with Charlie, whose commitment to customer service truly sets him apart in the industry. From the moment I engaged their services, I have been consistently impressed by Charlie’s professionalism, dedication, and unwavering commitment to excellence.
Going the Extra Mile
Charlie embodies the very essence of going the extra mile. He consistently demonstrates an unparalleled level of enthusiasm and effort in everything he does. Whether it’s responding to late-night emails, taking early morning calls, or accommodating last-minute property viewings, Charlie has always been there, eager to assist and make the process as smooth as possible. His willingness to go above and beyond isn’t just a one-time occurrence, it’s a standard practice.
Unmatched Availability
What sets Charlie apart is his remarkable availability. In an industry where clients often feel like just another number, Charlie makes every individual feel valued and important. He has an uncanny ability to be accessible at any time, day or night, always ready to answer questions, offer advice, or provide reassurance. His responsiveness not only highlights his dedication but also instills a deep sense of trust and reliability.
Expertise and Attention to Detail
Charlie’s knowledge of the market and attention to detail are second to none. He takes the time to thoroughly understand the needs and preferences of his clients, ensuring that each recommendation is tailored and relevant. His insights into the local property market have been invaluable, guiding me through complex decisions with clarity and confidence.
Exceptional Customer Service
What truly makes Charlie shine is his customer-centric approach. He has a genuine passion for helping people find their perfect home, and this passion translates into every interaction. Charlie’s friendly demeanor, coupled with his professionalism, makes him a joy to work with. He not only meets expectations but frequently exceeds them, turning what can often be a stressful process into a pleasant and enjoyable experience.
Conclusion
In conclusion, I cannot recommend Robinsons Estate Agents and Charlie highly enough. His extraordinary commitment to his clients, exceptional availability, and unparalleled service have left a lasting impression. For anyone looking for a dependable, knowledgeable, and genuinely caring estate agent, Charlie is the absolute best in the business. He doesn’t just help you find a house; he helps you find a home, all while providing a level of service that is truly above and beyond.
Thank you, Charlie, for your continued dedication and for making every step of the journey a positive experience. Your hard work and kindness are greatly appreciated!
From your very happy customer Reanne and Shane
Ree · 27 July 2024
Agent replied · 26 August 2024
Thank you, Reanne and Shane, for such a heartfelt testimonial! It’s wonderful to hear about your positive experience with Charlie at Robinsons. His dedication and personalized service truly set him apart. Charlie’s commitment to going the extra mile, his availability, and his in-depth market knowledge make him an exceptional agent. We’re so glad you found your perfect home with his help. Thank you for sharing your story!
★★★★★ 5/5
GoogleHave been working with Charlie, Mark and the team at Robinsons Estate Agents directly over a number years. I cannot speak highly enough of Robinsons Estate Agents who consistently demonstrate exceptional professionalism, dedication to clients and expertise in Dunstable. The team work tirelessly to secure the best outcomes for their clients, always keeping their best interests at heart. If you are looking for a reliable, knowledgeable, and dedicated Estate Agent in Dunstable, look no further than Robinsons!
Kash · 27 July 2024
Agent replied · 26 August 2024
Thanks for the rave review! Next time, just tell everyone Robinsons Estate Agents are like the Avengers of real estate, minus the capes, but with all the heroics! 🏡💼😄 …
★★★★★ 5/5
GoogleWe recently worked with Charlie from Robinsons Estate Agents Ltd to let our property, and he was absolutely fantastic from start to finish. Incredibly helpful, proactive, and professional, Charlie went above and beyond to ensure the entire …
Laila · 20 November 2025
Agent replied · 20 March 2026
Thank you so much for your lovely feedback! We’re delighted Charlie made everything smooth and stress-free for you. It’s been a real pleasure working with you, and we’re always here if you need anything. Wishing you all the best as you start your journey as landlords!
★★★★★ 5/5
GoogleExcellent service from
Robinsons of Dunstable. I recently put my house up for sale with Robinson’s and from the get go, they were excellent to deal with.
Charlie took the lead on my sale and a buyer was generated in the first week. I received one offer within seven days. Not quite the offer I was after and due to unrelated circumstances I have taken my house off the market.
Charlie kept me fully updated at all times and there was never a query he couldn’t answer.
Once I go back on the market in about a year, I’ll definitely be giving Charlie a call to market my property again. 5/5 for me. Great service.
They also have links to a great solicitor. Once referred, they contacted me on the same day to discuss options. I wouldn’t hesitate to recommend Robinsons of Dunstable. Thanks for all your efforts guys.
Nick · 19 March 2024
Agent replied · 19 June 2024
Thank you for sharing your experience! It's fantastic to hear that Charlie and the team at Robinsons provided excellent service during your house sale process. It's reassuring to know that they were proactive, communicative, and supportive throughout. Looking forward to your future partnership with them when you decide to go back on the market.
★★★★★ 5/5
GoogleCharlie was very helpful and informative. I've got no complaints.
Adam · 22 May 2026
Agent replied · 22 June 2026
Hi Adam, thank you for taking the time to leave a 5 star review. We are really pleased to hear Charlie was helpful and informative and that you had a positive experience with us. If we can help with anything in the future, please do not hesitate to get in touch.
★★★★★ 5/5
GoogleHighly recommend Charlie. Great friendly service & always at the end of the phone.
Dawn · 15 April 2026
Agent replied · 22 April 2026
Thank you for your lovely recommendation.
We are really pleased to hear you had such a positive experience with Charlie. Providing a friendly, responsive service is incredibly important to us, so it is … More
★★★★★ 5/5
GoogleI contacted Robinsons to request a viewing. Telephone welcome was warm and were able to answer my questions. Viewing was arranged and I received a text reminder which was very useful. The agent - Charlie - was waiting for me when I arrived for the viewing. Friendly, professional, helpful and able to answer my questions.
Excellent service. Thank you.
Val · 25 November 2024
Agent replied · 9 December 2024
Thank you for your kind words! We're delighted to hear about your positive experience with Robinsons. It's wonderful to know that our team provided a warm welcome and answered your questions effectively. We're glad the text reminder was helpful and that Charlie was able to assist you professionally and friendly during the viewing. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Thank you for choosing Robinsons!
★★★★★ 5/5
GoogleCharlie from Robinsons has been dealing with my house purchase from start to finish and has been unbelievably helpful as I’m a first timer buyer and I knew nothing, he explained everything at every step of the way and communication was very easy, he made the whole process run smoothly. Highly recommend and will definitely be using them if I ever need to in the future!!
Milan · 22 December 2025
Agent replied · 20 March 2026
Thank you so much for your wonderful feedback! We’re delighted to hear that Charlie made your first home-buying experience smooth and stress-free. Clear communication and guidance are exactly what we aim for, and it’s great to know we delivered. If you ever need us again in the future, we’ll be more than happy to help. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleHad a valuation with Charlie, he was very friendly and effective in arranging a viewing the next day and ensuring the information was communicated with me straight after the viewing. Has made me feel reassured to look to put my property up for sale with this company in a few months time.
Thank you
Sarah · 4 November 2024
Agent replied · 9 November 2024
Thank you for your kind feedback! We’re thrilled to hear that Charlie provided such a friendly and efficient service. We look forward to assisting you with your property sale in the near future. 😊 …
★★★★★ 5/5
GoogleMy experience with Robinsons with the sale of my house has been brilliant, from putting my house on the Market to completing. Michael and Charlie are fantastic. Michael sold my house within 5 days! Both Michael and Charlie have been professional, friendly and have been there whenever I needed guidance and advice, they were always on the other end of the phone, and always got back to you promptly on email etc. Both have gone above and beyond with their help, advice and support. I cannot recommend them enough! Thank you so much
Alison · 4 July 2025
Agent replied · 2 September 2025
Hi Ali,
Thank you so much for your lovely message! We’re absolutely thrilled to hear that you had such a great experience with us.
Michael and Charlie will be over the moon to know they made the process smooth and stress-free for you, from getting your home on the market to completing the sale (and in just 5 days, amazing!). They always aim to go the extra mile, so it’s fantastic to hear that their support and advice made a real difference.
We really appreciate your kind words and recommendation. It’s been a pleasure working with you, and we wish you all the best in your new home!
Warmest thanks,
The Robinsons Team
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