Every review we hold for the Dunstable office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Robinsons Estate Agents in Dunstable, and I cannot recommend them highly enough! From the moment I first contacted Charlie, his professionalism and dedication were evident.
Charlie provided exceptional service throughout the entire process of buying my new home he was incredibly knowledgeable about the local market and offered invaluable insights that helped me make informed decisions.
Robinsons has truly set the bar high for service and professionalism in the real estate industry. Thank you for making my home-buying journey such a positive experience!
Natalie · 25 September 2024
Agent replied · 25 October 2024
Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Robinsons Estate Agents in Dunstable. Charlie and the team always strive to provide top-notch service, and it’s fantastic to know that their dedication and expertise made your home-buying journey smooth and enjoyable.
We truly appreciate your recommendation and are delighted to have set the bar high for service and professionalism in the real estate industry. If you ever need assistance in the future, don’t hesitate to reach out. Enjoy your new home!
Best regards,
The Robinsons Estate Agents Team
★★★★★ 5/5
GoogleGreat service so far. I feel like Charlie is listening and understanding what it is we’re looking for. Lots of other agents will bombard us with every house they get to market but Charlie isn’t doing that! Would recommend.
Danielle · 20 May 2024
Agent replied · 19 June 2024
That's wonderful to hear Danielle! Charlie's attentive approach sounds like a breath of fresh air. Thanks for sharing your positive experience!
★★★★★ 5/5
GoogleJust wanted to say a massive thank you to Michael regarding the application he has just helped me with. He has been absolute legend and top fella in helping with it, been very patient and kept me up to date throughout the process.
I would definitely recommend Robinsons Lettings to my friends and family and work colleagues for a top job with helping me and service. I apologise for my enthusiastic reaction when I got the flat and over eagerness to hand over my money I think I freaked you out a bit!
Just wanted to say what a top bloke he is and thank you again Robinsons Lettings Dunstable, I will want to deal with you in the future.
Again, thank you.
Jim · 11 May 2016
Agent replied
Very much appreciated Jim, we want to know when things go right as well as when things go wrong and to hear ideas on how we could do things better. Unfortunately we do sometimes make mistakes. If this does happen we want the opportunity to say sorry and put things right if we can, in this case... we got it right!
★★★★★ 5/5
GoogleAbsolutely 1st Class service Michael went above and beyond everyone was very helpful.
Would certainly recommend Robinsons
Mary · 5 April 2025
Agent replied · 2 September 2025
Thank you so much for your kind words! We're thrilled to hear that you had a 1st Class experience with us. Michael and the entire team always strive to go above and beyond for our customers, and it's wonderful to know that their efforts made a positive impact on your experience. We truly appreciate your recommendation and look forward to serving you again in the future!
★★★★★ 5/5
GoogleExcellent service!
Charlie is most considerate and helpful.
It is a pleasure to do business with him and his company.
Highly recommend.
Luis Bernardino
Luis · 3 January 2025
Agent replied · 10 January 2025
Dear Luis,
Thank you so much for your kind words! We truly appreciate your feedback. Charlie will be thrilled to hear your compliments. It's always our goal to provide excellent service, and we're so glad to hear that we met your expectations.
We value your business and look forward to continuing our work together. Thank you for your recommendation!
★★★★★ 5/5
GoogleGreat agents! Charlie showed us a lovely home on Saturday. He was polite, well equipped with knowledge on both the area and the owners of the house and was punctual to the appointment. Highly recommend Robinsons. They got the small things …
Sean · 20 November 2025
Agent replied · 20 March 2026
Thanks so much for the great review! We're really pleased to hear Charlie made a strong impression and that everything went smoothly with your viewing. We always try to be quick, clear, and helpful, so it’s lovely to know that came across. We'll make sure Charlie sees your kind words. Thanks again for recommending Robinsons!
★★★★★ 5/5
GoogleWe got a viewing very quickly, didn’t have to chase up the agent which makes a nice change! Michael showed us around the property, he was very knowledgeable about the house and street, very nice man to chat too and didn’t rush us through …
Nicky · 22 October 2025
Agent replied · 22 April 2026
Thank you so much for your kind words and fantastic feedback!
We’re thrilled to hear that your viewing experience was smooth and that Michael made such a positive impression. We always aim to provide knowledgeable, … More
★★★★★ 5/5
GoogleI just want to say a huge thanks to Michael and the staff at Robinsons, for their help and hard work in finding my ideal property to rent under such short notice. I appreciate every call back and email that was replied to (as I know I was very keen with sending many emails and phone calls). Cannot fault a thing! Once again, thank you all!
Louise · 26 October 2021
Agent replied
Thank you Louise, communication is vital these days, its not that difficult considering the options of commutation methods we have today. Glad we could help and that you were happy...
★★★★★ 5/5
GoogleSo happy with the service from Robinsons Estate Agents in Dunstable. Brilliant, friendly and efficient team. Thanks especially to Michael, who swiftly found me a buyer for my Dunstable flat, then professionally managed the sale throughout. Michael kept me promptly updated, managed the price negotiations very well and helped to connect me with a good solicitor for the conveyancing. We've exchanged contracts this week - I found myself wondering, really, should it be this easy?! Highly recommended.
Charlotte · 8 July 2016
Agent replied
Thanks Charlotte, its nice that we do get it right on most occasions.....
★★★★★ 5/5
GoogleRecently had a viewing with Charlie from Robinsons. It wasn’t the property for me but I’d recommend Robinsons as an estate agent. They were friendly, punctual and informative at the viewing.
Thanks to Charlie and the team
James · 10 March 2024
Agent replied · 24 March 2024
Thank you so much James for sharing your experience with Robinsons and specifically with Charlie. We appreciate your kind words and are delighted to hear that despite the property not being the right fit, you had a positive experience with our team.
We take pride in providing excellent customer service, and it's heartening to know that our team's friendliness, punctuality, and informative approach were evident during your viewing. If your housing needs change in the future or if you know anyone looking for a reliable estate agent, please don't hesitate to reach out.
Thank you once again for your recommendation, and we wish you the best in your property search.
★★★★★ 5/5
GoogleVery impressed with the service I have received at Robinsons so far. A friendly team who give straightforward advice. Refreshing!
Marianne · 22 April 2026
Agent replied · 22 June 2026
Hi Marianne, thank you so much for your lovely review. We are really pleased to hear you have been impressed with the service so far. Providing friendly, straightforward advice is exactly what we aim for, so it is great to know this has come across. We look forward to continuing to help you and are always here if you need anything.
★★★★★ 5/5
GoogleRobinsons have been great, and I would highly recommend. Charlie made the process smooth and kept us updated. We are very happy in our new home.
Lucy · 29 August 2024
Agent replied · 27 December 2024
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Robinsons. It's wonderful to know that Charlie made the process smooth and kept you well-informed along the way. Wishing you all the best in your new home, may it be filled with happiness and great memories! 🌟🏡 …
★★★★★ 5/5
GoogleRobinsons have been great, and I would highly recommend. Charlie made the process smooth and kept us updated. We are very happy in our new home.
Lucy · 19 August 2024
Agent replied · 26 August 2024
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Robinsons. It's wonderful to know that Charlie made the process smooth and kept you well-informed along the way. Wishing you all the best in your new home, may it be filled with happiness and great memories! 🌟🏡 …
★★★★★ 5/5
GoogleSounds like we've completed so just want to say thank you both so so much for selling our house! Amazing service as ever.
Michael, you're always so calm and professional...and patient. You really are great at what you do.
Mark, thank you for putting yourself out and taking our houses on even though they're so far away. 3 out of 3! Not bad at all!!!
Thank you!!!!!! Xxxxx
A · 4 October 2019
Agent replied
Our pleasure Louise... Such kind words and so pleased we got it right not once but on THREE occasions! Michael is a great asset to the team and really pleased you had the opportunity to part of our family at Robinsons.
★★★★★ 3/5
GoogleVery friendly and helpful staff at start when we placed an offer to buy our house now, not so happy on the prompt coming back call to important queries , Jordan is the worst for that especially for not giving the right informations. On the day of collecting the house`s keys they never phoned us although the solicitors had clearly communicated it was fine. Overall satisfied
Katy · 17 June 2020
Agent replied
Many thanks for the honest review Katy, its important for us to receive constructive feedback in order for us to improve on our service. Sorry you didn’t feel we were worthy of the full 5 stars but we have struggled recently with the current pandemic and furloughed staff but hopefully were all working towards a new normal. Hope your happy in your new home.
★★★★★ 5/5
GoogleSounds like we've completed so just want to say thank you both so so much for selling our house! Amazing service as ever.
Michael, you're always so calm and professional...and patient. You really are great at what you do.
Mark, thank you for putting yourself out and taking our houses on even though they're so far away. 3 out of 3! Not bad at all!!!
Thank you!!!!!! Xxxxx
Louise · 11 May 2019
Agent replied
Our pleasure Louise... Such kind words and so pleased we got it right not once but on THREE occasions! Michael is a great asset to the team and really pleased you had the opportunity to part of our family at Robinsons.
★★★★★ 5/5
GoogleFriendly and helpful team, i have let a few of my properties through Robinson’s now and have felt that the team have helped me in all aspects of letting a property in this uncertain time. Although they are very busy at this time of the year, my calls are always returned which is something I cannot fault. I’d recommend Robinson’s, definitely.
Marline · 24 February 2021
Agent replied
Marline you were truly a pleasure to wok with... keep the recommendations comming, very much appreciated.
★★★★★ 5/5
GoogleIt was a really nice and smooth experience .Thank you to showing the house for us.
Melinda · 15 April 2026
Agent replied · 22 April 2026
Thank you, Melinda. We really appreciate your kind words and are glad you had a smooth experience. It was a pleasure showing you the house.
★★★★★ 5/5
GoogleMet Charlie to view a property, he was polite and very helpful, and although the property wasn't what we wanted he took out details to keep us up to date with anything new that becomes available.
John · 22 October 2025
Agent replied · 22 April 2026
Thank you for your kind words about Charlie, we’re really pleased to hear he made a good impression and took the time to understand what you’re looking for. While that particular property wasn’t the right fit, we’re glad he was able to take your details and keep you in the loop for future opportunities.
★★★★★ 1/5
GoogleUnfortunately had a bad experience lately with Robinsons, we rented until recently, god fobid if you have a major problem with the property you rent from them, they dont answer your emails or calls, its as if they dont care, they've got your money thats all they are interested in, thier employees make empty promises, perhaps they should just stick to selling houses, that way once it done you dont need to deal with them again
Colin · 20 April 2024
Agent replied · 19 June 2024
Sorry Colin you felt the need to bring this to Google. As I understand the “Major Problem” in the property I believe was caused somewhat by yourself, nevertheless, the owner had emergency cover via Direct Line and its was them that you were in direct contact with, we simply alerted them to the situation and put you in contact and assisted wherever possible to minimise any inconvenience. In this case we agreed with the owner that you would receive a full return of your deposit and were in further discussion to try for a small contribution by way of compensation for any inconvenience with return of one months full rent, but following your conduct I believe our hands are probably now tied. I believe your review to be a little harsh but also understand that you too have the opportunity to discuss your unhappiness, rather you gave us the opportunity to resolve than display this on Google.
★★★★★ 5/5
GoogleThank you Mark and Michael at Robinsons. I have rented through Robinsons for years and have found the service to be excellent, they have also gone out of their way to help me find accommodation quickly and efficiently when desperately needed and now helped with the buying of my first time home. Once again thank you for all you help, advise and understanding.
Jonathan · 31 October 2018
Agent replied
Jonathan thank you for your kind words, glad you were happy with the service. When you start looking again make sure were your first call...
★★★★★ 5/5
GoogleWe would highly recommend Robinsons Estate Agents. Mark, Michael and their team are always professional but with a very personal touch.
As a business and as a landlord it is important to us to know that our properties are in safe, reliable hands, always going above and beyond for our tenants.
Thanks again & keep up the good work!
MRER · 1 July 2020
Agent replied
5 Stars are always very welcomed, combined with such kinds words allows us believe we are doing a great job and we do get it right most of the time... We find ourselves all too often quick to complain when we receive a disgruntled service but very rarely take the time to praise when we receive a good service, very much appreciated.
★★★★★ 5/5
GoogleNice and professional team. Thank you.
Valentin · 22 May 2026
Agent replied · 22 June 2026
Thank you for your kind review, Valentin. We really appreciate your feedback.
★★★★★ 5/5
GoogleJust had a market appraisal by Mark Robinson, he was on time, gave a fair valuation and followed up via an email. I highly recommend Robinsons, especially if looking to get your house valued ready to go on the market!
Film · 22 March 2023
Agent replied
Great Mark made a good impression, he does try and the competition can sometimes play unfairly... Hopefully we can help when your ready to put the house up for sale.
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