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Robinsons estate agents in Chester Le Street, Dunstable and Reigate

4.7

★★★★★ Excellent

2,198 reviews across 3 offices and 4 platforms

www.robinsons-estates.co.uk

Robinsons has three offices, in Chester Le Street, Dunstable and Reigate. Together they have 2,198 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.4 / 5

293

Reviews on Google

All 3 offices

Facebook logo

4.7 / 5

13

Reviews on Facebook

All 3 offices

The Trusted Agent logo

4.9 / 5

120

Reviews on The Trusted Agent

All 3 offices

Trustpilot logo

1,772

Reviews on Trustpilot

All 3 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Robinsons's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Robinsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Robinsons office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Robinson's Sedgefield

The team at Robinson's Sedgefield branch Ryan, Sharon and Danni have guided us expertly through the purchase of a new home. Every contact has demonstrated their friendly approach and professionalism. It has been a positive experience at every stage from initial viewing to purchase. Highly recommend the team at Robinson's Sedgefield.

Customer · 22 February 2024 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

Outstanding staff at the Sedgefield branch of Robinsons

From the start of the sale we were very impressed with the high standard of marketing of our home by Robinsons of Sedgefield. The team, Ryan, Sharon and Danni are friendly, approachable and professional. Always ready and willing to answer our queries, nothing was too much trouble. We will miss our dog walks through the village which invariably include dropping into the office to have a friendly chat whilst getting an update.We highly recommend Robinsons of Sedgefield and would like to thank the three of you for your hard work. You were all outstanding.

Susan · 20 February 2024 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

Chester le street

Chester le street - excellent service kept the client fully informed from the start of the process to completion a very smooth transaction. Would not hesitate to use them again. Thank you .

Helen · 20 February 2024 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

Excellant Sale

Lots of advice available and support throughout listing and sale. Many thanks to Keith and Ann, and particulary for the excellent communications and updates via Stacey, Emily and Keighley.

Customer · 16 February 2024 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

My experience great experience was great very…

My experience was great very professional and helpful staff.They all dealt with my queries without any hesitation at all times.Overall I would recommend them to all my friends and colleagues.

Anne · 16 February 2024 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

Durham Branch

I used the Durham branch to sell my aunts house. From start to finish I received excellent friendly service and a special thank you to Stacey who went above and beyond to help.

Jennifer · 14 February 2024 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

I used the Sedgefield branch to sell my…

I used the Sedgefield branch to sell my relative’s house when he died unexpectedly. Ryan, Sharon and Danii were really helpful and so supportive during a really stressful time for the family. I wouldn’t hesitate to recommend them to anyone selling a house in the local area

Amanda · 9 February 2024 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

Efficient & friendly service

Sam and the team were a pleasure to deal with right from the start. Mandy was my main contact but Julie and the others were very helpful and on point and very efficient throughout the whole process, thanks everyone!

Johanna · 5 February 2024 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

Absolutely excellent service

I can not say enough about the team at Sedgefield Ryan Danni and Sharon, they have been amazing from the beginning with Ryan coming out to value our property and he certainly knows his stuff. Then communication with Sharon and Danni from them updating me and me pestering them nothing was a bother and I would certainly recommend them to anyone

Clare · 5 February 2024 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

Instilled confidence

Sam initially visited my parents and answered all their questions and relieved their worries and concerns. He was friendly and helpful and instilled confidence. Mandy called us regularly with updates (often before the solicitor). Mandy and the rest of the team did a great job and we couldn't recommend them highly enough. Thank you.

Joanne · 1 February 2024 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi Joanne,This is a great review!! thank you so much.All the team at Bishop Auckland will be “over the moon” with your positive comments ref the service you received. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.

5/5

Trustpilot

Sam has been great help

Sam has been great help, he not only help me with advise but also extended hand for repairs etc and in decision making for selling my property.He has been remarkably helpful and with no doubts I would not only recommend but I’ll use their services again if any other project happens in their area. Thank Sam and team for your support and help in last 03 months.

MOHAMMADFAISAL · 1 February 2024 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

Absolutely fabulous. Super quick house sale

Absolutely fabulous throughout, professional, helpful, great advice, guided through the whole process, efficient and a pleasure to deal with. Would highly recommend the whole team at Robinsons Spennymoor . Can’t thank them enough!

Paul · 1 February 2024 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

Professional and helpful throughout

Ryan, Danni and Sharon helped us to sell a house after a bereavement. They were friendly, courteous and helpful throughout the process, and their efforts ensured that everything went as smoothly as it could. They were always ready to answer questions or give advice. Would definitely recommend!

Andy · 1 February 2024 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

Great service Girls pushed it through…

Great service Girls pushed it through when I was feeling frustrated . There tackle problems with great experience it helps immensely.

Barry · 1 February 2024 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

A great service

Robinson's at Spennymore were totally professional and helpful all the way through the process of me purchasing a house.I would recommend them to anyone who is looking to sell.Great service all around.

John · 1 February 2024 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

Robinsons Estate Agents Sedgefield

I have recently purchased my first home and Ryan, Danni and Sharon have been extremely helpful! They have been very informative and kept me updated throughout the entire process. All the staff have been very friendly and very informative. Highly Recommend!!

Mia · 31 January 2024 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

Staff really helpful and knowledgeable…

Chester-le-Street branch.Staff really helpful and knowledgeable .They managed to get us a lot of viewings and kept us updated at every stage of the sale. Particular mention to Michelle, Chelsea, Karen & Michael. Thank you.

Trevor · 29 January 2024 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

They took the hassle out of selling

We were recommended Robinsons in Durham city by a neighbour to sell our flat and have had first rate service from them. All the staff are very pleasant and helpful and have excellent communication skills. It is very useful to be kept in the loop as to what is happening at all stages of a sale and the staff did that. Many thanks to Keith, Ann, Stacey, Emily and Keighley for excellent service.

John · 25 January 2024 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Google

Charlie is a great guy, friendly, explained everything to us very professional highly recommended and keeping in touch . 5 🌟 …

Joe · 24 January 2024 · Robinsons Dunstable

Agent replied · 24 March 2024

Thank you Joe for the great review, certainly put a smile on Charlies face... Glad he was of help and hope we can continue this through your move.

5/5

Google

I was really surprised with quick response. I needed a house valuation and the agent was with me in an hour to do the house viewing plus giving me all informations I needed. Excellent!

Zdena · 24 January 2024 · Robinsons Dunstable

Agent replied · 24 March 2024

Thank you Zdena, Really happy that Charlie was able to help in a professional and prompt manner. We look forward to working with you when your ready...

5/5

Trustpilot

Excellent from start to finish

Where to start ... I cannot praise the team at Robinsons estate agents in Sedgefield enough.Ryan McKenna is such an excellent manager of a strong and conscientious team. He is always approachable and friendly, offering clear advice and support along the way. He has kept me informed the whole of the journey and was always helpful and kind when I was asking 1,000 questions.Danni and Sharon are star players and again great at helping whenever required.I would thoroughly recommend this excellent estate agent team, and would willingly use them again if required.

Scott · 24 January 2024 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

Robinsons Estate Agency Sedgefield

We have worked recently with Ryan, Sharon and Danni at Robinson’s Estate Agency in Sedgefield. They were always well informed, professional and friendly.I can highly recommend them. Judith Watson

Stan · 17 January 2024 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Google

Great Estate agent who showed myself and daughter round a property. Was very knowledgeable about the property and came up with some ideas. Did not feel rushed and was happy for us to have a good look and talk through our ideas for the property

Vicki · 11 January 2024 · Robinsons Dunstable

Agent replied · 10 January 2025

Thank you Vicki, 5 stars and a great review is always very appreciated.

5/5

Trustpilot

What a professional team at Chester le…

What a professional team at Chester le Street branch. It was mainly Michelle and Michael that dealt with me and nothing was to much trouble. They always came across helpful and friendly and went out of their way to get everything right. Chelsea and Karen always passed on messages. A great service all round. Thank you

Jackie · 7 January 2024 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Robinsons

Which Robinsons office has the most reviews?

Chester Le Street has the most, with 1,810 reviews rated 4.8 out of 5, followed by Dunstable with 384.

Where are the Robinsons offices?

The three Robinsons offices, by town:

What do sellers say about Robinsons?

27 reviews from sellers, rated 4.9 out of 5 on average. For example, AJ wrote: "Having bought and sold from Robinsons in our past transaction 8 years ago, we were keen to give them the opportunity to value our property for sale on this ..."

What do buyers say about Robinsons?

16 reviews from buyers, rated 4.8 out of 5 on average. For example, Julie wrote: "I am a first time buyer and obviously was not exactly knowledgable about buying a property. I was shown a few properties by Michael who never rushed me in my ..."

What do landlords say about Robinsons?

36 reviews from landlords, rated 4.9 out of 5 on average. For example, Neil wrote: "We used Robinson's to manage our letting property. Unlike most estate agents I have come across, you can have a decent conversation with them, and have ..."

What do tenants say about Robinsons?

19 reviews from tenants, rated 4.7 out of 5 on average. For example, David wrote: "I dealt with Michael at Robinsons who assisted me when renting a new place. Michael went above and beyond in answering all of my questions and making sure that ..."

Has Robinsons won any awards?

Yes. In The Trusted Agent 2026 awards, Dunstable won Trusted Agent.

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