Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotBest estate agent I've dealt with ever!
Lynn and her team at the Bishop Auckland branch were top notch when it came to selling my house, they were very professional at every stage of selling, unlike some I have encountered. They are experienced and easy to deal with and sold my house with no fuss, I would definitely use them again!
Nick · 19 April 2024 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.
★★★★★ 5/5
Trustpilot5 STAR------The best estate agents in Durham.
5 STAR-------i have used the Durham branch several times over the years and always have a great straightforward experience. There are several local estate agent in Durham but i only use Robinsons because they tell it as it is , truthful ,honest estate agents a rare thing these days. My house was under offer within a week for a good price and it completed in a straight forward manner with the help of - Keith, Ann, Stacey ,Emily and Keighley. Thank you again.
Andrew · 16 April 2024 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.
★★★★★ 1/5
TrustpilotOur family just moved from Canada and…
Our family just moved from Canada and we called the Robinsons Estate Agents. We explained that we would be in Durham this Saturday for errands and wanted to move to that location. We had one property that we were interested in and the woman on the phone was short answered and to put it bluntly, rude. She said they were all booked and busy. My husband said ok, can you send me properties for the moment and she said no. The applications take two weeks. So my husband said, ok, then she then hung up on him. Well won't be using them anytime soon nor will we recommend them to others. Great impression Robinsons Estate Agents thanks for not making us feel welcome and we will take our money elsewhere. And fyi, Another company has already sent us properties and made us feel welcome. D Robinson
Deborah · 9 April 2024 · Robinsons Chester Le Street
★★★★★ 5/5
TrustpilotTOP TEAM,TOP JOB.
A really big thank you to Ryan and the team at Robinsons for selling the house. It has been a delight in working with them , very polite, very professional, very honest, very happy to deal with any issues. Ryan ,when he came out to see the property he was very well presented ,courteous and enthusiastic. The write up he done was amazing and the video was out of this world, i think that sold the house !!!!!!!.Once it went live it sold within 2 days, and i put that down to the presentation he put together. Sharon in the office, well i will miss the crack we have had on the phone . You to are very confident in handling enquires and have helped out with any issues, which has been very far and few between. While you have kept me updated we still have a laugh or two. I just cant recommend this team enough ,5 stars is not enough.THANK YOU TEAM
Keith · 6 April 2024 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.
★★★★★ 5/5
Trustpilot5* Robinsons Spennymoor
Well I don’t really know what to say other than fantastic!! Sam and his team went above and beyond for my family, selling a home is meant to be one of the most stressful things you can do (or so they say) but Sam and Mandy who were dealing with the sale of my house were top class no complaints at all just a big thankyou! Can’t recommend Robinsons Spennymoor any more - from the valuation process with Sam and the taking of photos he was professional but down to earth and made me feel in safe hands every step of the way. Mandy updated me sometimes daily with progress and if I had any queries big or small she was just a phone call away they really did go above and beyond. Thankyou from me and my family we can’t thank you all enough 😊
Megan · 4 April 2024 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.
★★★★★ 5/5
TrustpilotGreat company
Great company, prompt service and always willing to help, Clare has been a pleasure to deal with.
Ian · 4 April 2024 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.
★★★★★ 5/5
TrustpilotQuick and friendly service from Ryan…
Quick and friendly service from Ryan and the team at sedgefield
Chris · 3 April 2024 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.
★★★★★ 5/5
TrustpilotVery professional estate agents
Very professional estate agents, they know their job and do it exceptionally well. Really fabulous service and great staff. Would highly recommend. Was a pleasure from start to finish. Well done guys
Sharon · 28 March 2024 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.
★★★★★ 5/5
TrustpilotProbate property sale
All staff (Ryan, Sharon and Danni at the Sedgefield branch) very approachable and helpful, especially at a vunerable time due to family bereavement.Quick sale achieved.
Andy · 26 March 2024 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.
★★★★★ 5/5
GoogleRating only, no written review.
Sergio · 25 March 2024 · Robinsons Chester Le Street
★★★★★ 5/5
GoogleRobinsons have been fantastic estate agents, I am so happy with the service they have provided and would highly recommend them! I will definitely use them again in the future!
Victoria · 25 March 2024 · Robinsons Chester Le Street
★★★★★ 5/5
GoogleMichael Hughes and his team at Chester-Le-Street are genuinely the very very best. We use them for letting our properties and we have used them for years now. Incredibly diligent, caring, friendly and very professional. One of the key partners a landlord needs to work with is a 1st class Managing Agent and boy are we chuffed to bits that we found Michael and his team at Robinsons at Chester-Le-Street. THANK YOU to you all.
Dav · 25 March 2024 · Robinsons Chester Le Street
★★★★★ 5/5
TrustpilotExtremely professional company
Have been using Robinsons Estate agents at Front Street, Chester Le Street for 16 years for letting my property. Had a very testing sale of my property recently with the sale falling through a week before completion. Robinsons had it advertised the following day and a new offer accepted a couple of days later. Was an extremely testing time but all the staff involved in the sale were AMAZING. Have had some very testing tenants over the years. Couldn't have asked for any better a service. Extremely professional with such lovely staff. Very highly recommend anyone using this company.Thank you Robinsons for looking after my property and myself.
Kevin · 25 March 2024 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
★★★★★ 5/5
GoogleThe estate agent was very knowledgeable about the property and the local area.
Neil · 21 March 2024 · Robinsons Dunstable
Agent replied · 24 March 2024
Thank you for your feedback. We pride ourselves on our expertise in both the properties we represent and the local community. If you have any further questions or need assistance, please don't hesitate to reach out.
★★★★★ 5/5
GoogleExcellent service from
Robinsons of Dunstable. I recently put my house up for sale with Robinson’s and from the get go, they were excellent to deal with.
Charlie took the lead on my sale and a buyer was generated in the first week. I received one offer within seven days. Not quite the offer I was after and due to unrelated circumstances I have taken my house off the market.
Charlie kept me fully updated at all times and there was never a query he couldn’t answer.
Once I go back on the market in about a year, I’ll definitely be giving Charlie a call to market my property again. 5/5 for me. Great service.
They also have links to a great solicitor. Once referred, they contacted me on the same day to discuss options. I wouldn’t hesitate to recommend Robinsons of Dunstable. Thanks for all your efforts guys.
Nick · 19 March 2024 · Robinsons Dunstable
Agent replied · 19 June 2024
Thank you for sharing your experience! It's fantastic to hear that Charlie and the team at Robinsons provided excellent service during your house sale process. It's reassuring to know that they were proactive, communicative, and supportive throughout. Looking forward to your future partnership with them when you decide to go back on the market.
★★★★★ 5/5
TrustpilotIncredibly helpful and patient
Incredibly helpful and patient. I would highly recommend Robinsons.
Jonathan · 14 March 2024 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
★★★★★ 5/5
GoogleRating only, no written review.
T1 · 10 March 2024 · Robinsons Dunstable
Agent replied · 24 March 2024
Your positive feedback truly warms our hearts and motivates us to continue delivering top-notch service. We are thrilled to hear that you had such a positive experience and that we were able to meet your expectations.
★★★★★ 5/5
GoogleRecently had a viewing with Charlie from Robinsons. It wasn’t the property for me but I’d recommend Robinsons as an estate agent. They were friendly, punctual and informative at the viewing.
Thanks to Charlie and the team
James · 10 March 2024 · Robinsons Dunstable
Agent replied · 24 March 2024
Thank you so much James for sharing your experience with Robinsons and specifically with Charlie. We appreciate your kind words and are delighted to hear that despite the property not being the right fit, you had a positive experience with our team.
We take pride in providing excellent customer service, and it's heartening to know that our team's friendliness, punctuality, and informative approach were evident during your viewing. If your housing needs change in the future or if you know anyone looking for a reliable estate agent, please don't hesitate to reach out.
Thank you once again for your recommendation, and we wish you the best in your property search.
★★★★★ 5/5
TrustpilotGreat service
Honest, friendly and helpful. Gave us very good advice when needed, communicated with us throughout and made the process very smooth. Highly recommend
Lindsay · 8 March 2024 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
★★★★★ 5/5
TrustpilotFirst class service and good value
First class service and good value. Very knowledgeable about the local market and also about how the process would work in our situation. Unfailing support and consistent good advice. Would definitely recommend.
Paul · 4 March 2024 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
★★★★★ 4/5
TrustpilotI would recommend Robinsons…
I would highly recommend Robinsons's the advertising was great, and the team were very responsive to showing round prospective buyers and providing feedback. I also used their suggested solicitors who were super, unfortunately I didn’t receive the exact asking price, but wished to proceed for a quicker sale
Rachael · 4 March 2024 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
★★★★★ 5/5
TrustpilotFrom the initial contact with the…
From the initial contact with the branch at Chester le Street I knew I'd found the right team to handle the sale of my property. Michael's valuation and publicity photos were a good start with Michelle,Chelsea and Karen arranging viewings it went like clockwork. On recommendation I used Riley Langdon of Durham for conveyancing which worked extremely well. I have no hesitation in recommending the Chester le Street team.
Vincent · 29 February 2024 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
★★★★★ 5/5
TrustpilotExcellent service from Durham branch
Excellent service from Keith and the great team at Robinsons of Durham. Any queries from the buyers were addressed professionally and promptly and nothing was too much trouble.We highly recommend Robinsons of Durham.
Geoffrey.potts · 24 February 2024 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
★★★★★ 5/5
GoogleVery efficient service. Loads of communication. Phone calls, emails and text reminders for viewings which I find really useful when seeing multiple properties through different agents. This has been the best experience out of all the ones I have been dealing with. Very friendly agents too which is a bonus.
Eleanor · 23 February 2024 · Robinsons Dunstable
Agent replied · 24 March 2024
Thank you so much for taking the time to share your positive experience with our service! We're delighted to hear that you found our communication methods, including phone calls, emails, and text reminders, to be helpful during the property viewing process. It's fantastic to know that you consider our service the best among the various ones you've dealt with. We appreciate your kind words about our friendly agents as well; providing excellent customer service is our priority. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We value your satisfaction and look forward to continuing to exceed your expectations.
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