5/5
GoogleRating only, no written review.
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)150 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleAbsolutely amazing working with Katie and Ellie. Extremely helpful, super friendly and amazing at what they do!!! I highly recommend RJ Lettings and asking for one of these amazing ladies to help!!!
Agent replied · 19 May 2026
⭐️⭐️ Thank you so much for your wonderful feedback! We’re thrilled to hear that Katie and Ellie were so helpful, friendly, and supportive throughout your experience. Your recommendation means a lot to us, and we truly appreciate your kind … More
5/5
GoogleHad a lovely experience with Josie. She was very professional and helped/handled everything amazingly. Thank you Josie!
Agent replied · 22 May 2026
Thank you so much for the lovely review! We are thrilled to hear that Josie took such great care of you and handled everything so professionally. We will be sure to pass your kind words along to her she will is delighted to hear this! … More
5/5
GoogleJess and learna were great
Agent replied · 15 May 2026
Thank you for your 5-star review, Joshua! ⭐️ We’re so pleased to hear Jess and Learna were great and made your experience a positive one 😊 We really appreciate your support! … More
1/5
GoogleHad a message from a friend saying they where selling their property decided to take a look and decided to buy. My friend is having to pay the estate agent fees because they put a sign up and signed a contract they are saying they sold it. …
5/5
GoogleJack Buckley was great help for me, very polite and well mannered he has definitely made me consider options that I would’ve never myself and has most likely persuaded me too! Very good at his job and an all round lovely person to deal with
Agent replied · 15 May 2026
Hi Taylor, Thank you for your fantastic review. I’m really pleased to hear that Jack Buckley was so helpful and professional throughout your experience. It’s great to know he was able to guide you through different options and make the process such a positive one. I’ll be sure to pass your kind comments on to Jack, I know he’ll really appreciate them. Kind regards, Robinson Jackson Lee
5/5
GoogleRecently worked with you guys and had a viewing last week with Jack who was very helpful. Look forward to working more with you in the future
Agent replied · 15 May 2026
Hi Omar, Thank you for your kind review. I’m really pleased to hear that Jack was so helpful during your viewing last week and that you had a positive experience with the team. We look forward to working with you again in the future. Kind regards, Robinson Jackson Lee
5/5
GoogleMillie Barnard has great communication through the viewing process and is super polite, the whole team are helpful and keep you up to date- would definitely recommend 🙌 …
Agent replied · 15 May 2026
Hi Chloe, Thank you for your lovely review. I’m really pleased to hear that Millie provided great communication throughout the viewing process and that the team kept you well updated throughout. I’ll be sure to pass your kind comments on to Millie and the team. Thank you again for the recommendation 🙌 Kind regards, Robinson Jackson Lee
5/5
GoogleJack was very helpful and considerate when dealing with my enquiry
Agent replied · 15 May 2026
Hi Jaya, Thank you for your kind review. I’m really pleased to hear that Jack was helpful and considerate when assisting with your enquiry. I’ll be sure to pass your lovely feedback on to him. Kind regards, Robinson Jackson Lee
5/5
GoogleErin has been so helpful and lovely. Keeping us informed at all times. Thank you Erin 😊 …
Agent replied · 15 May 2026
Thank you so much for your kind words and for taking the time to leave us a review. … More
5/5
GoogleI’m really grateful for your efficient service in helping me find a tenant quickly. I’m very satisfied with your professional work so far and sincerely hope the follow‑up property management will be carried out excellently as well. Highly recommend!
Agent replied · 15 May 2026
Thank you so much for your wonderful review and recommendation. We’re delighted to hear that you’ve been pleased with the service provided and that we were able to help secure a tenant for your property quickly and efficiently. … More
5/5
GoogleWorked with Erin recently, great service, quick responses. Would definitely recommend.
Agent replied · 15 May 2026
Thank you for your kind review and recommendation. We’re delighted to hear that Erin provided you with great service and kept communication quick and efficient throughout. … More
5/5
GoogleRating only, no written review.
Agent replied · 22 May 2026
Thank you for your review. Many thanks RMJ Team
5/5
GoogleErin made the process as smooth and efficient as possible with her professionalism and kindness. Five star service
Agent replied · 15 May 2026
We really appreciate you taking the time to share your experience with us. It’s fantastic to hear that Erin’s professionalism, kindness, and dedication helped make the process smooth and efficient from start to finish. … More
5/5
GoogleRating only, no written review.
Agent replied · 22 May 2026
Thank you for your review. Many thanks RMJ Team.
5/5
GoogleMichaela has been really helpful with assisting us through maintenance issues and her communication is brilliant.
Agent replied · 10 July 2026
Thank you for your kind review, i know Michaela will appreciate it. We are happy we could help and continue to provide you a service you are happy with!! We wish you all the best! Kind regards, RMJ Lettings Team
5/5
GoogleEllie has been fantastic. Approachable, transparent and prompt in providing what she promised. Would recommend.
Agent replied · 10 July 2026
Hi Tony, Thank you for your kind review, i know Ellie will appreciate it and we are thrilled you was happy with your service! Kind regards, RMJ Lettings Team
5/5
GoogleJess and Jo was extremely helpful and very informative
Agent replied · 13 May 2026
Thank you so much for the 5-star review, Ben! ⭐️ We’re delighted to hear Jess and Jo were extremely helpful and informative throughout your experience 😊 We truly appreciate your support and kind words! … More
5/5
GoogleBeth Ivory at the Ebbsfleet branch was incredibly helpful, informative, and genuinely lovely throughout our viewing experience.
Agent replied · 3 June 2026
Thanks so much for taking the time to leave a lovely review for Beth. She will be really pleased to hear your feedback. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleBeth was great! And really explained the property well!
Agent replied · 3 June 2026
Thank you so much for your kind words for Beth. We really appreciate it. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleBeth showed us around the property today and was absolutely amazing! Very knowledgeable and made it a great experience
Agent replied · 3 June 2026
We're really pleased to hear that Beth made a great impression on your viewing and thanks so much for taking the time to share your experience. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleBeth was brilliant. Happy to answer any questions. Very professional
Agent replied · 3 June 2026
Thanks so much, Vicki. Beth will be super happy to hear your feedback. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleVery impressed with Beth's service as she organised my viewing of 2 properties.
Agent replied · 3 June 2026
Thank you for your kind words towards Beth. We truly appreciate you taking the time to share your experience. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleBeth was amazing. She was very well prepared and very friendly. She showed us around the property and gave us some good feedback.
Agent replied · 3 June 2026
Thank you for your kind review. We’re delighted to hear that Beth provided such a positive viewing experience. It’s great to know she was well prepared, friendly, and able to give you helpful feedback during your visit. Kind regards, the RJ Ebbsfleet Garden City team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
