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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,210 reviews across 7 offices and 3 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,210 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

8,003

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

177

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

4.7 / 5 Sophia from the Rainham office showed us around a bungalow today she was such a lovely confident girl. She was very knowledgeable and made us feel at ease ...Lorraine, 5 September 2026Read the review from sellers

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Robinson Michael & Jackson office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Thank you everyone for helping us find our new home. The guidance, communication and help was seamless. We couldn't have asked for a better estate agent, and we will be recommending you to all our friends and family 😊 …

Marie · 20 May 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 20 May 2026

Thank you so much for your wonderful 5-star review, Marie! ⭐️ We’re delighted we could help you find your new home 😊 It’s fantastic to hear that the guidance, communication, and support from the team made the process seamless for you. … More

5/5

Google

Kerstie was absolutely phenomenal! Always kept us in the loop, honest about everything and went above and beyond for me and my partner to find our dream first home! Would highly recommend to anyone and everyone!

Geevan · 20 May 2026 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 3 June 2026

Thank you so much for your kind words! It was an absolute pleasure helping you and your partner find your dream first home. We’re so happy we could be part of such an exciting milestone for you both. Kerstie will be thrilled to hear your feedback, keeping clients informed and supported every step of the way is exactly what we strive for. Wishing you both many happy memories in your new home, and thank you again for the recommendation! Kind regards, the RJ Ebbsfleet Garden City team

5/5

Google

Had a viewing with the lovely Sabrina, really welcoming and informative of the property!

Ellie · 20 May 2026 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 3 June 2026

Thank you so much for leaving a 5* review for Sabrina. We really appreciate it! Kind regards, the RJ Ebbsfleet Garden City team

5/5

Google

Rating only, no written review.

Ciara · 19 May 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 20 May 2026

Thank you for your 5-star review, Ciara! ⭐️ We truly appreciate your support and are delighted you had a positive experience with the team 😊 … More

5/5

Google

Rating only, no written review.

Hannah · 19 May 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 20 May 2026

Thank you for your 5-star review, Hannah! ⭐️ We truly appreciate your support and are delighted you had a positive experience with the team 😊 … More

5/5

Google

Jessie was really friendly and professional during the viewing. She answered all my questions, made everything easy to understand, and was great to deal with. Really positive experience overall!

George · 19 May 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 20 May 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Jessie was friendly, professional, and made the viewing experience clear and easy to understand. It’s great to know you had such a positive experience overall. From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

Rating only, no written review.

Shymon · 19 May 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 31 May 2026

⭐️⭐️ Thank you for the 5 stars! We really appreciate your support. From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

Rating only, no written review.

Sash · 19 May 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 31 May 2026

⭐️⭐️ Thank you for the 5 stars, Sash! We really appreciate your support. From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

Yes it was. Good michaela was very helpful to me appreciate her with all the help she gave me .

Alexandra · 19 May 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 9 July 2026

Good afternoon, thank you for your review. We are pleased Michaela could assist you with your property. We wish you all the best! RMJ Lettings Team

5/5

Google

Very professional staff and friendly, they are all what you need, thank you guys and especially Tia.

Nicusor · 19 May 2026 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 20 May 2026

Thank you for sharing your experience with the team - with special mention to Tia! We are so pleased you have had a great experience⭐

5/5

Google

I met Emma for a house viewing & she was very attentive and amenable to multiple people coming to the viewing with me. Thank you!

Abbie · 19 May 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 20 May 2026

Thank you for your lovely 5-star review, Abbie! ⭐️ We’re so pleased to hear Emma was attentive and accommodating during your house viewing 😊 We’re glad she could make the experience comfortable for everyone attending. Thank you again for … More

5/5

Google

Ryan was very friendly and helpful throughout

Yumeko · 19 May 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 20 May 2026

Thank you for your 5-star review, Aaron! ⭐️ We’re delighted to hear Ryan was friendly and helpful throughout your experience 😊 We truly appreciate your support and kind words! … More

5/5

Google

Erin was very helpful helping me find my dream place to call “home”. She was able to fit me in last minute for a viewing and was very lovely and reassuring throughout the viewing and process. Thank you Erin.

Chloe · 18 May 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 9 July 2026

Good afternoon, Chloe. Thank you for your kind words. We are thrilled you have found a new home to settle into and we hope all is going well! I know Erin will appreciate your kind words! RMJ Gravesend Lettings Team

5/5

Trustpilot

recently contacted Robinson Michael &…

recently contacted Robinson Michael & Jackson regarding the letting of my property, and I was genuinely impressed by the professionalism and courtesy shown throughout the process. Ellie‑Louise Fletcher, in particular, provided exceptional service, prompt, polite, and genuinely helpful. Even when I decided to proceed with renting the property independently, Ellie‑Louise remained supportive and respectful, offering assistance without any pressure. Her communication was clear, friendly, and reassuring, which is exactly what you want when dealing with property matters. It’s rare to find an agency that combines professionalism with such a personable approach. Based on my experience, I would not hesitate to recommend Robinson Michael & Jackson to anyone looking for a reliable and customer‑focused lettings service. I will certainly consider them again in the future. Thank you very much once again for your support

Amirabbas · 18 May 2026 · Robinson Michael & Jackson Chatham & Rochester

5/5

Google

Ellie has been absolutely amazing at helping me with my house viewings, very speedy and reliable and pleasant.

Luci · 18 May 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 19 May 2026

Thank you for the wonderful review! We’re so pleased to hear that Ellie was able to make your house viewing experience smooth and enjoyable. We’ll be sure to share your kind comments with her! … More

5/5

Google

Nice and helpful conversation

Simisola · 18 May 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 19 May 2026

Thank you for your 5-star review, Simisola! ⭐️ We’re so pleased to hear you had a nice and helpful conversation with our team 😊 We really appreciate your support! … More

5/5

Google

I have recently had my renting experience with RMJ lettings and it was very smooth from the beginning. The team was quite professional and easily accessible. The communication was clear and the entire process was transparent. I am about to move into my new apartment next month and RMJ team has been very helpful throughout.

Nitish · 18 May 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 9 July 2026

Hi Nitish, Thank you for your kind words, and are glad you found the process easy! We wish you all the best in your new home. From the Lettings Team RMJ

5/5

Google

Great service from Dan!

Chantelle · 18 May 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 19 May 2026

Thank you for your 5-star review, Chantelle! ⭐️ We’re so pleased to hear you received great service from Dan 😊 We truly appreciate your support! Ryan and the RMJ Team 🙌 …

5/5

Google

I found Tia Coles extremely helpful and pro-active. Always helping to chase things up, very responsive and always acting in the client's best interests. Would highly recommend Tia Coles!

Olivia · 18 May 2026 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 20 May 2026

Hi Olivia, thank you for leaving this amazing review about Tia! We are so pleased you have had a great experience. RMJ Chatham🏡⭐ …

5/5

Google

Helpful friendly staff . Nina was so helpful and kept me up to date, which I really appreciate as the process can be so stressful. Would highly recommend. Thank you for your help.

Siobhan · 18 May 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 18 May 2026

Thank you so much for your lovely 5-star review, Siobhan! ⭐️ We’re delighted to hear you found our staff friendly and helpful throughout the process 😊 Nina will be so pleased to know her support and communication made things less stressful … More

5/5

Google

Great company, great staff, special mention to Erin who helped us from start to finish. Would definitely recommend.

Clare · 17 May 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 9 July 2026

Thank you for your review. We appreciate the kind words and we know Erin will appreciate it aswell! We wish you all the best! The Gravesend Lettings Team RMJ

5/5

Google

Had a viewing with Myah today, she answered all of our questions well and was very helpful!

Ruby · 16 May 2026 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 20 May 2026

Hi Ruby, thank you for taking the time to leave this lovely review about Myah. We are glad you had a great experience⭐

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.

EA Masters by year, 2018 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

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