Trusted Agent profile
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★★★★★
8,210 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,210 reviews on three platforms, rated 4.9 out of 5 overall.
8,003
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRobinson Michael and Jackson have been extremely helpful. I spoke to Harry on the phone when I had some enquiries and he was incredibly helpful and informative. Would highly recommend to anyone!
Thank you for your 5* review
5/5
GoogleWe had a great experience with Tammy as first time buyers, who was fantastic at chasing up in the finals weeks for the sale on our behalf. We felt we could always get in touch with her very easily. Would recommend to friends and family
Dear Robyn, Thank you for your fantastic review. We're so pleased we could help make your … More
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave a review
5/5
GoogleGreat estate agents would recommend
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear you had a great experience with us and appreciate your recommendation. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleIf you're looking for an estate agent in Rainham & Gillingham, look no further. Learna and her team did a sterling job in selling our property for the best price. Very well organised and highly efficient!
Thank you so much for your wonderful review and recommendation. It was an absolute pleasure helping you with the sale of your property, and … More
5/5
GoogleJody has been very supportive and organised, regularly providing updates and moving things forward. When things have felt stressful Jody has been calm and reassuring providing clear information. We really value Jody’s excellent communication skills
Thank you so much for the lovely review! It was a pleasure helping you through the process. I know how stressful things can get, so I’m glad Jody could provide some calm and clear reassurance when you needed it most. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleAmanda was so helpful & friendly, thank you 🥰 …
5/5
GoogleAmanda was Amazing!!! So lovely would recommend!!!
5/5
GoogleElle was polite and helpful, thankyou
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear that Ellie was so polite and helpful. We’ll be sure to pass on your lovely comments to her. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleSpoke to Ruby today, she was very helpful, gave us lots of advice and answered all the questions we asked. Very polite and friendly
⭐️⭐️ Thank you for your lovely feedback! We’re delighted to hear that Ruby was so helpful, polite, and friendly, and that she was able to answer all your questions and provide useful advice. We’ll be sure to pass on your kind words to her. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleHaving dealt with Harry several times, he is always very efficient and easy to communicate with, thank you!
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear that Harry has consistently provided efficient service and has been easy to communicate with. We’ll be sure to pass on your thanks to him. From Kelly & the Lettings Team ⭐️⭐️
4/5
GoogleRating only, no written review.
Dear Anati, Thankyou for taking the time to share your positive experience. … More
5/5
GoogleWe have been delighted with the service from Robinson Michael and Jackson Walderslade branch. Dallas and his team went above and well beyond our expectations they continually kept us informed and we would not hesitate to use them again.
Thanks Karen- it was a pleasure acting on your behalf - kind regards from all the team at Robinson,Michael & Jackson Walderslade
5/5
GoogleExtremely happy with everyone at Robinson, Michael and Jackson, with special thanks to Tammy and Jack for their work in selling our property.
Dear Jeffrey, Thank you so much for your review. We'll be sure to pass your lovely feedback on … More
5/5
GoogleDetailed explanation and best service provided by Jake
Dear Mirza, Thankyou for sharing your experience, we appreciate the positive feedback. … More
5/5
GoogleThanks to Amy and Libby for all the help and rest of the team that assisted in getting us to move to our new apartment.-
Thank you for your wonderful review and taking the time to share your experience. Were are pleased that Libby and Amy were able to help you through the process. Kind Regards, Robinson Michael and Jackson Lettings team
5/5
GoogleJody was always very responsive and helpful through a very stressful process. Whenever I needed her to chase things she would always be straight on to it. Thanks for all your help! 😃 …
Thank you so much for your review! We know how stressful the process can be, and I’m so glad I could help ease some of that pressure and keep things moving for you. Good luck in your new home. Kind regards, Robinson Michael & Jackson Maidstone
1/5
GoogleDo not use this company for any residential transactions. Absolutely shocking!!
Hello Omar, We are sorry to hear this feedback - We do not have any record of you on our … More
5/5
GoogleThis feedback is for Ellie at Robinson and Jackson. Thank you for showing me the property yesterday, you have been very professional and patient with us and made me feel at ease. Thanks for answering any questions I’ve had and I look forward to working with you. Thanks again Ellie
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Ellie made you feel at ease, answered all your questions, and provided such professional and patient service during your viewing. We’ll be sure to pass on your … More
5/5
GoogleGreat experience working with Tia at RMJ she was very professional and was able to answer all our questions.
5/5
GoogleJody was friendly, approachable and helpful. She provided regular updates
Thank you for your lovely feedback! We’re so pleased to hear that Tilly was friendly, approachable and helpful. We really appreciate you taking the time to share your experience! … More
5/5
GoogleOn Monday 18th May I spoke with Josie, regarding a viewing for a property in the sittingbourne area. Josie was very professional, knowledgeable, and polite. She was responsive and went beyond my expectations. Looking forward to my viewing
Thank you so much for taking the time to share your review! We are delighted to hear about your experience speaking with Josie regarding your upcoming viewing in Sittingbourne, and it is wonderful to know that her professional, … More
5/5
GoogleBeth Was very helpful at the viewing. She was able to answer all questions we had. She was knowledgable to recommend products that my friend may need as the viewing for her. Very pleased with her viewing and her knowledge about the local area. Thanks for recommending the hot buyers list too
Thank you for your lovely review! We’re so pleased to hear Beth was able to make the viewing both helpful and informative. Providing knowledgeable guidance on both the property and the local area is something we really value, so it’s wonderful to hear that came across during your experience. We’re also glad the Hot Buyers List was useful! We truly appreciate your feedback and hope to help again in the future. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleI booked a view a house, Beth Ivory show us house, she was on time she was lovely and nice whatever I asked a questions about the house she answered very well, Highly recommended services from Robison Jackson specifically thanks to Beth Ivory.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
