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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,210 reviews across 7 offices and 3 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,210 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

8,003

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

177

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

4.7 / 5 Sophia from the Rainham office showed us around a bungalow today she was such a lovely confident girl. She was very knowledgeable and made us feel at ease ...Lorraine, 5 September 2026Read the review from sellers

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Robinson Michael & Jackson office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I had a great experience renting a property through Robinson Michael and Jackson in Balmoral, Gillingham. From the beginning of my tenancy until now, the service has been professional, responsive, and supportive. I really enjoyed my stay in …

Olanrewaju · 8 June 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 1 June 2026

⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear you had such a positive experience throughout your tenancy at Balmoral, Gillingham, and that our team provided professional, responsive, and supportive service from … More

5/5

Google

Learna and the team at RMJ Rainham have been fantastic from the start - She was honest about our concerns and gave some really good sound professional advice - even when it came to the sale and guidance price - we had two rental properties …

Lorraine · 8 June 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 31 May 2026

Thank you so much for taking the time to leave such a detailed and thoughtful review. … More

5/5

Google

Had an issue with my property recently and spoke to Michaela from the agency. She was really nice, reassuring, and easy to talk to. She listened to my concerns and said she’d sort things out as soon as possible and keep me updated, which …

Srijana · 8 June 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 23 May 2026

⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Michaela was reassuring, supportive, and easy to talk to while helping with the issue at your property. It’s great to know her communication and care gave you peace … More

5/5

Google

Used these guys to let out our old family home many times. Very helpful and always seem to have good tenants who are happy and stay for a long time. Grace and Michaela have been very helpful recently getting bits of paperwork boxed off for …

George · 8 June 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 28 April 2024

Thank you so much for your kind google review George, it's been brilliant working with you again! Wishing you all the best with your new tenant :) - The Lettings Team :)

5/5

Google

I had a great experience working with Robinson & Jackson to find a tenant for my house in Ebbsfleet Valley. Their service was professional, efficient, and supportive throughout the entire process. They provided excellent guidance at every …

Francisco · 8 June 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 9 July 2026

Hi Francisco, Thank you for your review. We appreciate the kind words you have left for the team, i know Ellie and Erin will appreciate it. We wish you all the best! RMJ Lettings Team

5/5

Google

This agent will always be my choice, mainly because they do their job, but specifically Lucy, who has always been on point with any property issues or requests I've had, and has been fantastic in looking after me as a landlord. Recently she …

Kevin · 8 June 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 9 July 2026

Good afternoon, thank you for your glowing review. We are pleased Lucy could assist you and we appreciate your kind words! RMJ Lettings Team

5/5

Google

I have had a great easy experience with Robinson. From meeting Ellie, who after I discussed what my ideal house should be like she quickly recommended a few she thought fit. …

Joyce · 8 June 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 9 July 2026

Good afternoon, thank you for your review. On behalf of Ellie and the team we wish you all the very best in your new home!

5/5

Google

May I take this opportunity to give a big shout out/thank you to Michaela, Kelly, Becky and the rest of the gang (too many to mention you all). You are all so polite, friendly and excellent with communication, if you say you will do …

Bobbie · 8 June 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 10 July 2026

Hi Bobbie, Thank you for your kind words on behalf of all staff members named above. I know they will appreciate it! We look forward to an ongoing relationship with you as our landlord. We wish you all the best. RMJ Lettings Team

5/5

Google

Jake made our second viewing of the property a really positive experience. He was incredibly helpful from start to finish and clearly knows his stuff, not just about the property itself, but also the surrounding areas. He answered all our …

Theo · 8 June 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 8 May 2026

Thank you so much for your lovely feedback. We’re delighted to hear Mia made your experience feel so smooth and … More

5/5

Google

Hannah (Gravesend Branch) was absolutely terrific and made our experience of getting visiting the properties we wanted to see - all while lining up times with the vendors for the ones she couldn’t be present for herself - absolutely …

Ryan · 8 June 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 7 July 2026

Dear Ryan, Thank you for your lovely comments. We're so pleased you were happy with the … More

5/5

Google

Tammy went above & beyond to achieve the sale of our property, she kept us updated every step of the way! Even after a few set backs Tammy always remained positive & professional. …

Jessica · 8 June 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 7 July 2026

Dear Jessica, Thank you for your fantastic review. We're so pleased we could help make your … More

5/5

Google

I am extremely grateful to have had Tammy as it was my first time buying a house. She was a massive help as she made things simple and easy to understand, provided me with a lot of information and was overall extremely nice and welcoming. I …

Ryan · 8 June 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 7 July 2026

Dear Ryan, Thank you for taking the time to leave us such wonderful feedback. It was a … More

5/5

Google

My experience with Tammy was most helpful. she gave me great insights into being a first time buyer. i now feel confident in her and her skills really helped with the buying experience. Im bery happy with her services. I would highly …

Isabelle · 8 June 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 7 July 2026

Dear Isabelle, Thank you for your lovely comments. We're so pleased you were happy with the … More

5/5

Google

Tia is nothing short of amazing! She has made the whole process an absolute breeze, being first time buyers we felt totally out of our depth but Tia explained everything thoroughly and helped every step of the way! We could not recommend …

Jasmine · 8 June 2026 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 20 May 2026

Hi Jasmine, thankyou for this amazing review about Tia! We are so pleased you have had a great experience⭐

5/5

Google

Found the team at RMJ helpful and friendly throughout the move process. The service provided went beyond what I was expecting. Great work

Graham · 8 June 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 8 June 2026

Hi Graham, Thank you for your kind feedback 😊 We’re really pleased to hear that Liv was … More

5/5

Google

Great communication, easy to arrange viewing.

Naibai · 7 June 2026 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 8 June 2026

Thank you for leaving this great google review! - RMJ Chatham

5/5

Google

Freddie was amazing.

Edward · 7 June 2026 · Robinson Michael & Jackson Strood

Agent replied · 23 June 2026

Hi Edward, thank you for taking the time to leave a review about your recent experience with us. Kind regards team RMJ Strood

5/5

Google

Good experience with Emma, nice lady she provided all the information and showed house around

Param · 7 June 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 June 2026

Thank you for your lovely 5-star review, Param! ⭐️ We’re delighted to hear you had a good experience with Emma 😊 It’s great to know she provided all the information you needed and showed you around the property thoroughly. We truly … More

5/5

Google

Learna was brilliant

Dylan · 6 June 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 June 2026

Thank you for your 5-star review, Dylan! ⭐️ We’re delighted to hear Learna was brilliant and provided such a positive experience 😊 We’ll be sure to pass on your kind feedback. … More

5/5

Google

Learna was great

Jon · 6 June 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 June 2026

Thank you for your 5-star review, Jon! ⭐️ We’re so pleased to hear Learna was great and made a positive impression 😊 We truly appreciate your support! Ryan and the RMJ Team 🙌 …

5/5

Google

learna was great defenitley reccomend !!! ⭐️⭐️⭐️

Gracie · 6 June 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 June 2026

Thank you for your fantastic 5-star review, Gracie! ⭐️⭐️⭐️ We’re delighted to hear Learna was great and made such a positive impression 😊 Thank you for your recommendation and support, it means a lot to us! … More

5/5

Google

Rating only, no written review.

Stephanie · 6 June 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 June 2026

Thank you for your 5-star review, Stephanie! ⭐️ We truly appreciate your support and are delighted you had a positive experience with the team 😊 … More

5/5

Google

Learna was great

Joe · 6 June 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 June 2026

Thank you for your 5-star review, Joe! ⭐️ We’re so pleased to hear Learna was great and provided such a positive experience 😊 We truly appreciate your support and kind words! … More

5/5

Google

Learna was great

Jake · 6 June 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 June 2026

Thank you for your 5-star review, Jake! ⭐️ We’re so pleased to hear Learna was great and made your experience a positive one 😊 We truly appreciate your support! … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.

EA Masters by year, 2018 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

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