Trusted Agent profile
Verified
★★★★★
8,208 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on four platforms, rated 4.9 out of 5 overall.
8,001
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleIt was lovely speaking with you today, Kitija. Thank you for the warm welcome, support, and assistance. Your calmness and patience were truly impressive, and I really appreciated the time you took to help me. I'm hopeful that everything works out and that I'll get my dream home. Thank you once again!
Hi Omowunmi, Thank you for your review. We really appreciate your feedback. … More
5/5
GoogleWe had a lovely and smooth experience renting through Robinson & Jackson. Special thanks to Amy & Erin for their help in the process.
Thank you for your kind review. We're delighted to hear that you had such a lovely and smooth experience renting through Robinson Michael & Jackson. … More
5/5
GoogleSophia was brilliant! Thanks ever so much
Thank you so much for your lovely review, Aiden! 🌟 We’re delighted to hear that Sophia was brilliant and provided you with a great experience. 😊 We’ll be sure to pass your kind words on to her! … More
5/5
GoogleJess handled my viewing and was extremely helpful and professional. Would definitely recommend this estate agents.
Thank you so much for your lovely review, Sabrina! 😊 We’re delighted to hear that Jess was helpful and professional throughout your viewing. 🏡✨ Your recommendation means a great deal to us, and we’ll be sure to pass your wonderful feedback on to Jess! Best wishes, Ryan and The RMJ Team
5/5
GoogleWe recently experienced a plumbing problem at our property and Michaela at the Rainham & Gillingham branch handled it professionally and promptly. She went above and beyond to ensure the issue was resolved. We’re grateful for her help.
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Michaela handled the plumbing issue professionally and promptly, and went above and beyond to ensure everything was resolved. We’re so pleased we could help, and we’ll be sure to pass on your lovely comments to Michaela. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleWell Done Sophia you’re amazing at what you do!
Thank you so much for your lovely feedback, Connor! 😊 We’re delighted to hear your kind words about Sophia and the amazing work she’s doing. 🌟 We’ll be sure to pass your message on to her, she’ll really appreciate your support! … More
5/5
GoogleSo very proffesional from day 1..Ryan and team have helped me find my dream home and updated me every step of the way until completion day..I literally.couldn't be happier.. thank you!!
Thank you so much for your wonderful review, Michelle! 😊 We’re absolutely delighted to hear that Ryan and the team were able to support you throughout your journey and help you find your dream home. 🏡✨ … More
5/5
GoogleI could not recommend Robinson Michael & Jackson more ! They have been nothing but fantastic and unbelievably helpful at all times during my viewings.
Thank you so much for your fantastic review! 😊 We’re delighted to hear that you’ve had such a positive experience with Robinson Michael & Jackson and that our team has been helpful and supportive throughout your viewings. 🌟🏡 … More
5/5
GoogleJess was so helpful and so kind !!
Thank you so much for your lovely review, Jessica! 😊 We’re delighted to hear that Jess was so helpful and kind throughout your experience. ✨ We’ll be sure to pass your wonderful feedback on to her, she’ll really appreciate your kind words! Best wishes, Ryan and The RMJ Team
5/5
GoogleReally friendly staff, Sophia was excellent in answering any questions we had
Thank you so much for your lovely review! 😊 We’re delighted to hear that you found our team friendly and that Sophia was excellent in answering all your questions. ✨ Your kind feedback means a lot to us, and we’ll be sure to pass it on to … More
5/5
GoogleThank you so much to Robinson Michael & Jackson for selling my property . Always kept me updated and when things got tricky they kept my chain together. Highly recommend.
Thank you so much for your fantastic review, Harrison! 😊 We’re delighted to hear that you had such a positive experience with Robinson Michael & Jackson and that our team kept you updated throughout the process. 🏡✨ … More
5/5
GoogleEllie and the team were great! Highly recommend them to sell your home!
Thank you so much for the recommendation! We are thrilled Ellie and the team could help you successfully sell your home. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleRating only, no written review.
Thank you so much for your 5-star review, Spencer! ⭐😊 We really appreciate your support and are delighted to know you had a great experience with us. 🙌✨ Best wishes, Ryan and The RMJ Team
5/5
GoogleVery nice and friendly staff, any questions I had were explained perfectly by a young girl named Sophia, keep up the good work 👍. …
Thank you so much for your lovely review, Georgi! 😊 We’re delighted to hear that Sophia was friendly and able to explain everything clearly and answer your questions. 👍🌟 We really appreciate your kind feedback and will be sure to pass it on … More
5/5
GoogleKeep up the great work Sophia thank you for our viewing on the weekend!!
Thank you so much for your lovely review, Mason! 😊 We’re delighted to hear you enjoyed your viewing with Sophia over the weekend. 🏡🙌 We really appreciate your kind words and will be sure to pass them on to her! Best wishes, Ryan and The RMJ Team
5/5
GoogleWell done Sophia. Keep smashing it
Thank you for the fantastic feedback, Will! 🌟 We really appreciate your support and kind words about Sophia. 🙌 We’ll be sure to pass them on, she’ll love to hear this! Best wishes, Ryan and The RMJ Team
5/5
GoogleAmazing customer service from sophia thank you for helping us find our forever home very polite professional young lady. Thank you!
Thank you so much for your wonderful review, William! 🏡 We’re absolutely delighted to hear that Sophia provided amazing customer service and helped you find your forever home. 🔑✨ Your lovely comments about her polite and professional … More
5/5
GoogleWell done Sophia.
Thank you so much for your fantastic 5-star review! ⭐ We really appreciate your kind words about Sophia and will be sure to pass them on to her. 🙌✨ … More
5/5
GoogleThis a rating for Ben at RMJ. He was very pleasant, informative and supportive at a viewing on the weekend. Thanks
Thank you so much for your lovely review, Ruhana! 😊 We’re delighted to hear that Ben was pleasant, informative and supportive throughout your viewing. 🏡🙌 We really appreciate your kind feedback and will be sure to pass it on to Ben! … More
5/5
GoogleRating only, no written review.
Thank you for your review! We wish you all the best in your new home. Robinson Michael and Jackson Maidstone, Lettings Team
5/5
GoogleRecent experience with staff here has been great. With Jody being excellent and super organised, checking in and providing regular updates re: progression. The check-ins are scheduled , however if any key updates come in-between, this is still communicated. Thanks.
Thank you for your review! We are pleased to hear that Jody has been so helpful throughout the process. We wish you all the best in your new property :) Robinson Michael and Jackson Maidstone
5/5
GoogleRecently had a viewing with Emma James, who was really welcoming and helpful
Thank you so much for your lovely review, Poppy! 😊 We’re delighted to hear that Emma made you feel so welcome and was helpful throughout your viewing. 🏡✨ We’ll be sure to pass your kind feedback on to her! … More
5/5
GoogleSophia was so helpful over the phone with our enquiry, would definitely recommend. Thank you for your help!
Thank you so much for your wonderful review, Sophia! 😊 We’re delighted to hear that our Sophia was so helpful with your enquiry over the phone. 📞✨ Your recommendation means a lot to us, and we’ll be sure to pass your lovely feedback on to … More
5/5
GoogleHad a viewing with Emma James who was a lovely lady and very helpful and informative during our viewing
Thank you so much for your lovely review, Aimee! 😊 We’re delighted to hear that Emma was so helpful and informative throughout your viewing. 🏡✨ We’ll be sure to pass your wonderful comments on to her, she’ll really appreciate your kind … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
