5/5
RM&J have been amazing throughout our very lengthy house purchase (nearly 6 months). …

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★★★★★
8,182 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,182 reviews on four platforms, rated 4.9 out of 5 overall.
7,975
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
1
Reviews on The Trusted Agent
All 7 offices
177
Reviews on Trustpilot
All 7 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
RM&J have been amazing throughout our very lengthy house purchase (nearly 6 months). …
5/5
My biggest thanks to Robinson Michael & Jackson for the service they have given me. After 5 months with another Local Estate Agent and hardly any viewings I changed …
5/5
Best estate agents I've seen
The Catford brand of Robinson & Jackson is just amazing, no praise is enough for all of the guys I've dealt with, Chris, Simon, Billie, Matt. They have even got a proper chaser, who is ensuring everyone in the process is doing what they are supposed to do. Chris, the owner is just amazing, you can find him almost anytime. They've gone above and beyond on all levels. Very kind and polite. When you are buying a place complications arise and they managed to smooth most of them for me. When my broker messed me around, they introduced me to theirs and he got me a mortgage offer within 10 days, he was so approachable that I could even keep in touch with him on WhatsApp. They're just around the corner from the flat I bought and just to give you an idea of how above and beyond they have gone for me, Simon (the branch manager) has even carried for me a delivery they received in the office to my block. I won't go into the detail of other favours they have done for me as I don't want to encourage anyone else to abuse them as much as I did but the point is they are amazing. Do not hesitate to use these guys, and trust me, I've had many bad experiences with agents in the past.
5/5
The team at RMJ Strood has been absolutely wonderful. We completed our second purchase through them. They fully understood what we were looking for and contacted us on taking a new instruction. We got to see the property before an advert was prepared and our offer was accepted. Michelle did a great job chasing all parties and moving the transaction forward. Very pleased with the service received on both purchases in the last 2 years. Thank you team
5/5
THANK YOU DOES'NT SEEM ENOUGH! ThIs Agent! This Branch! I do not know where to begin! What a journey it has been and I honestly can not fault any part of RMJ. Their customer service and their sheer determination to getting the job done is second to none. We will never use any other agent! I will see you all tomorrow in branch as I definitely owe you coffee and cake! Roll on Thursdays Completion! Thank you Stace
5/5
Highly recommend Gurmukh and his expertise. We were able to get a mortgage without any hassle or headache. Gurmukh managed our mortgage efficiently, effectively and professionally.
5/5
I have sold two properties through Robinson Michael & Jackson and the service has been faultless from beginning to end. The team have been professional, friendly and understanding through the whole experience.
5/5
Helpful and professional throughout my move. Sold and bought through the same agents with everything going smoothly. Would definitely recommend Robinson Michael & Jackson for anybody thinking of selling or buying.
4/5
We recently purchased a property & they were very helpful throughout. Messages were always passed on when required to the relevant person, & they were very quick to move between the required agencies to pass on information & keep it all moving in the right direction. Maxine especially was very helpful, & was always friendly throughout.
5/5
We have sold two homes through Robinson Michael & Jackson, Walderslade team, and the service has been absolutely fantastically outstanding! Cannot thank enough Mica, Kendell, Dallas and Maxine. They were all brilliant! Unfortunately with my both sales were quite lengthy but they were always listening and trying to be in your shoes and trying to sort problems as fast as they possibly can. Ofcourse most of the time I have been in contact with Maxine and I can say she is absolute STAR, a huge credit to her. Both times she was calm in stressful situations and she has huge amount of experience. Very professional indeed and lovely lady. I wish you all the best in the future! Thank you again! Luba and family
5/5
We recently sold our first house with Robinson Michael & Jackson, Walderslade and started the process with Dallas. From the beginning he was very to the point in our valuation and expectations which was exactly what we wanted. We then spoke a lot with Kendal and Misha who arranged viewings and provided vital feedback for us straight after. Whenever I called the office, all three members of the team were friendly and positive. The only slight hiccup was having to rewrite our house description ourselves in order to obtain more viewings as the format and punctuation of the original written by RMJ wasn't the best. The person I really want to praise in particular however, is our sales progressor Maxine. Maxine was absolutely fantastic in making sure our progression throughout was constantly moving despite frustrating delays. We were expecting to move in March, however issues at the top of the chain pushed back our move to the end of May. This caused extreme stress for both myself and my fiance who get married in early June. Maxine was in constant contact with me, keeping me up to date and constantly contacting solicitors, agents and pretty much everyone in our chain. I felt completely looked after and supported throughout the whole process and that is all thanks to Maxine. If you're thinking of choosing Robinson Michael & Jackson, I 100% recommend them, not only for the hard work of the sales team (Dallas, Kendal, Misha), but mainly for the incredible work and support I received from Maxine. Thanks again!
5/5
My partner and I have just bought our first house through Robinson Michael & Jackson Walderslade and we couldn't have hoped to be working with better agents. Everything was done so smoothly, quickly and advice was given to us where needed. We were helped right from putting in our offer to advice post move. Maxine the sales progresser was great as I don't think we needed to chase our solicitor once ourselves, she did all of that and more to ensure the purchase went through, and even through delays she kept us in the loop the whole time. Thank you to the whole team for all your time, help and efforts
4/5
Rating only, no written review.
1/5
Awful. Total one way street when it comes to getting work done. Couldnt organise a drink in a brewery
5/5
The services received from Robinson Michael & Jackson was excellent and professional with prompt response to request.Thank you
5/5
As a first time landlord I found the team at RMJ Professional and friendly and the service from start to finish was excellent. Would definitely use again
5/5
Great communications from Michelle, she made the move very easy. Would recommend to any buyer or seller
5/5
Stephanie and the team are always quick and super helpful. You can trust them to take care of everything for you. A pleasure to work with!
5/5
Michelle is very approachable and extremely helpful. Michelle is well driven and ensured our purchase went through smoothly - Many Thanks Michelle
5/5
Was a difficult sale, but stayed with me all the way, keeping everyone on board. Thank you all so much! You have helped me move to on my next chapter. Very professional, would use again, if I was ever to move again -
4/5
A wonderful service we were given by mrj treated us as if we were the only people selling our house. Would definitely use them again great estate agents.
5/5
Highly recommend Gurmukh and his expertise. We were able to get a mortgage without any hassle or headache. Gurmukh managed our mortgage efficiently, effectively and professionally.
5/5
Michelle and Sarah were very helpful in what was a very stressful chain. Would definitely reccomend using this branch for any sales in the area. 5/5!
5/5
Michelle, the sales progressor was absolutely brilliant, always quick to help and excellent to respond to every query. Gurmukh their in house broker was also excellent, qiuck to get things done and a professional all round service.
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Rainham has the most, with 1,947 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards.
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