Trusted Agent profile
Verified
★★★★★
8,191 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,191 reviews on four platforms, rated 4.9 out of 5 overall.
7,984
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
1
Reviews on The Trusted Agent
All 7 offices
177
Reviews on Trustpilot
All 7 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI recently sold my property with RMJ, and have found everyone on the team to be very experienced, knowledgeable and professional. Such a friendly and helpful team who I would highly recommend to anyone looking for an agent to buy or sell a property with.
5/5
GoogleWe purchased a property through robinson michael Jackson. We had excellent service from jo. Could not fault anything. This company was better than the estate agents I used to sell our property. Thank you jo rossitier for everything you done.
5/5
GoogleTom and the team genuinely went above and beyond in helping me sell my flat. Picking up keys, trying to read meters they did it all. Emails were answered promptly and courteously. Simply put they made a stressful experience as easy as it could be.
5/5
GoogleRobinson’s Micheal & Jackson were a pleasure to deal with from the first offer to the move in date. We was kept informed with regular updates Which made the process as stress free as possible. I would like to thank jo in particular for getting the job done as fast as possible and keeping me in the loop every step of the way.
5/5
GoogleAmazing service, Purchased our first house through RMJ Gravesend! Jo was absolutely amazing. Kept me in loop with everything, Fast response times. I highly reccomend RMJ! I will certainly try and use them again when it comes to moving
5/5
GoogleFantastic service from Chloe Philbrick. Aced customer service and found me a tenant within 7 days. Other agencies look away, Chloe is probably the best Lettings Manager I have used. Going the extra mile... Fantastic work Chloe.
5/5
GoogleI highly recommend this company! The service that was provided by Abigail and chloe was 1st class. They are a credit to the company! They were extremely polite and friendly throughout, and conducted themselves in the most professional manner. We have found a home where we are extremely happy and after the year we have had, we are extremely grateful to Abigail and chloe for helping make this happen. Thankyou girls! The portal was extremely easy to use and in my opinion this idea is genius! Dont take my word for it, try them!! U wont be disappointed!!
5/5
GoogleFantastic customer service from Reece, Andy and the team at RM&J. From the initial valuation, to the final completion - they were helpful, communicative and informative. House sold with little fuss. Would highly recommend.
5/5
GoogleIt was my first time renting through the agency. It was a completely different experience from previous and Chloe has made it very pleasant! She knew exactly what I'd wanted and met my needs. Great first experience :)
5/5
GoogleBrilliant service and friendly people - made buying our first home so much easier knowing we had such dedicated individuals working on our behalf and helping us along the way. Our new home is perfect, all thanks to Robinson Michael & Jackson!
5/5
GoogleHuge thank you to Chloe and Abi! Letting out a house for the first time felt like a very daunting process but Chloe and Abi both went above and beyond to ensure we were always comfortable with the process and that everything went smoothly. We would have been totally lost without them and I would highly recommend anyone to Robinson Michael & Jackson because Chloe and Abi are just amazing!
5/5
GoogleAmazing experience with Robinson Michael & Jackson in Gravesend. We have bought our first house and had all the help we needed. All staff have been friendly and helpful. Everything was done really quickly. Thank you!!
5/5
GoogleAbsolutely amazing service from Chloe in the lettings team. With organising the viewings and going through contracting, you could tell she was really trying to get everything sorted as quickly and as easily as possible. I felt she was completely on our side and we could not have done it without her! Thank you!!
4/5
GoogleRobinson Michael & Jackson Gravesend Branch generated plenty of interest in my late Mother's bungalow and although our first buyer encountered a problem with his sale and pulled out, they re-marketed the property and a new buyer was found within a couple of weeks plus this was over Christmas and the New Year. Jo Rossiter with her cheery voice and disposition was excellent and kept me informed of progress on the sale and made an emotionally charged experience much easier.
5/5
GoogleI have been very pleased and reassured with the professional way in which Robinson Michael & Jackson handled the whole process of the sale of my property. All staff have been friendly, helpful and committed in gaining a successful completion.
5/5
GoogleRented a property through Robinson Michael and and Jackson Gravesend. Their service was fantastic. Chloe was very helpful and was always quick with answers. She made the moving process a lot less stressful. Thank you
5/5
GoogleI mainly liaised with Jo who was really friendly and helpful when situations could have gotten stressful with the buying process. She helped to chase solicitors and kept me up-to-date with progress on a regular basis. Overall, the staff were professional and I didn't have any problems. Thanks!
5/5
GoogleWe bought our first home with RMJ and apart from a little hiccup (no fault of the Estate Agent) it has gone possibly the most smoothly ever. They kept us updated frequently and answered any questions we had during the process. Very good!
5/5
GoogleRobinson’s Micheal & Jackson were a pleasure to deal with from the first viewing to the move in date. We were kept informed with regular updates Which made the process as stress free as possible. I would like to thank Chloe in particular for her professionalism and knowledge of the market, also for getting the job done as fast as possible and keeping me in the loop every step of the way.
5/5
GoogleWe are very pleased to have dealt with Chloe-Rae who provided an excellent service and assisted us throughout letting our property for the first time. She made the process very straight forward and stress free and I would highly recommend her services.
5/5
GoogleI recently used RM&J to help me sell my aunties house in Gravesend. This was logistically difficult because my aunt is in a care home and I don’t live near the property. The staff at RM&J smoothed the path through all the potential pitfalls and made life as easy as possible for me. They talked me through every potential problem thereby allowing me to make sensible decisions in order to reach a satisfactory conclusion. In doing this they were able to reduce my stress levels and make the sale process as tolerable as possible. I would particularly like to thank Tom Dix and Jo Rossiter for their efforts on my behalf. I have no hesitation in recommending this estate agent.
5/5
GoogleWe used Robinson Michael & Jackson, to sell a property, which we had inherited. They handled the situation sensitively taking into account the difficult circumstances we were faced with. The follow up on the sale specifically by Jo Rossiter, was reassuring in that we were always informed of each step of the process. I would highly recommend using them to sell a property in the future.
5/5
GoogleMy wife and I recently used Robinson Michael and Jackson to sell our house in Gravesend. This was the second time we have sold our home with the them and our experience was similar to the first. We have also purchased two houses through RMJ in Gravesend and having bought our current property through a different agent demonstrates just how professional they are. Andy the manager leads an excellent team and Jo and Nicola who provide regular updates are fantastic as is Tom who sold our property for the price we wanted. On both occasions RMJ sold our properties quickly. In my experience this company do not meet the typical sterotype of an estate agency and I would not hesitate to buy or sell a property through them in the future. I am just adding additional information to my review as it is difficult to add a new post for the same organisation on Google. I found the service from RMJ in Gravesend so good that I didn't hesitate to recommend them to a friend. The friend was very pleased with their service and following the sale as a reward for recommending them I now have a £100 Bluewater voucher to spend from RMJ. Thanks again Andy and the team you are brilliant!
5/5
GoogleWe purchased via the Gravesend branch and they maintained great communication through out the process. As first time buyers they were always on hand to help with any queries we had about what happens during each stage of the process. Everyone we dealt with offered a high level of customer service from the sales lady who showed us around the house originally, to each person we dealt with in the office. All have a wealth of knowledge about the business and are highly trained.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Rainham has the most, with 1,947 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards.
Send Robinson Michael & Jackson a message.
