5/5
GoogleSold my dads house in gravesend with no problems at all ,rang me most weeks with updates and were very professional cant fault as soon as it was up for sale bang they were on it no messing .sold within a few weeks.
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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,203 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,203 reviews on four platforms, rated 4.9 out of 5 overall.
7,996
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,959 reviews · 1,958 on Google (4.9)303 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)101 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)91 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)51 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)156 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL797 reviews · 796 on Google (4.9)21 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)49 in the last 90 days
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2026, 2023, 2022, 2021, 2020, 2019, 2018.
EA Masters by year, 2023 to 2018
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Rainham and Gillingham branchRainham
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Gravesend and Northfleet branchGravesend
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Strood & Rochester branchStrood
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Chatham branchChatham
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Maidstone branchMaidstone
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Walderslade branchWalderslade
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Sittingbourne branchSittingbourne
2021 6 Gold across six branches EA Masters 2021 winners
- GoldEA Masters 2021: Best Estate Agent Guide 2022 Gold Award, Rainham and Gillingham branchRainham
- GoldEA Masters 2021: Best Estate Agent Guide 2022 Gold Award, Gravesend and Northfleet branchGravesend
- GoldEA Masters 2021: Best Estate Agent Guide 2022 Gold Award, Strood & Rochester branchStrood
- GoldEA Masters 2021: Best Estate Agent Guide 2022 Gold Award, Chatham branchChatham
- GoldEA Masters 2021: Best Estate Agent Guide 2022 Gold Award, Walderslade branchWalderslade
- GoldEA Masters 2021: Best Estate Agent Guide 2022 Gold Award, Sittingbourne branchSittingbourne
2020 1 award EA Masters 2020 winners
- WinnerEA Masters 2020: Best Estate Agent Guide 2021 award winning agency, Sales and Lettings, Surrey, E&W Sussex, Kent
2019 1 award EA Masters 2019 winners
- WinnerEA Masters 2019: Best Estate Agent Guide 2020 award winning agency, Sales, Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleThe team at Gravesend done a great job with helping me sell my nan an grandads place after they passed this year and made a hard time alot easier
5/5
GoogleGreat service, especially from Jo at the sales team. When things were moving slow in the chain she was one of the only people that did what she said she was going to do and got things moving.
5/5
GoogleExcellent service throughout sale process. Great communication on progress and quick to respond to messages and emails. Would recommend.
5/5
Google5* service from Abbie and Chloe in the Gravesend branch when renting a property from them. They went above and beyond to help us out and were an absolute pleasure to deal with.
5/5
Googlei bought a house through Robinson Michael & Jackson Gravesend , and I would say from the beginning to the end they have been nothing but wonderful, especially Jo Rossiter and her team, if am getting another home I would definitely use them and also I highly recommend them for any property purchase as their experience in the field is spot on.
5/5
GoogleAlways very professional, each member of staff went out their way to always answer any questions we had, and more importantly got our house sold after 2/3 weeks after previously Being on with mann & co for 12 weeks Very happy with the service
5/5
GoogleWe found our new home will the help of Robinson Michael &Jackson from the very first showing with Emma to putting in an offer the buying of our new home was such an amazing experience with the help from Ben the mortgage adviser who found the mortgage to suit our needs to the wonderful jo who without a doubt worked miracles not only did we complete on our time scale but with all the teams help at Robinson michael &Jackson we completed a day early we were kepted up dated every step of the way the whole team made buying our new home less stressful than it could of been I would recommend Robinson michael &Jackson to any one wishing to buy or sell a house because for us it was an amazing experience so thank you everyone for helping us get our new home denise and John lanes Avenue
5/5
GoogleExcellent service very professional and honest from Robinson Michael & Jackson dealt with them a few times all staff from Andy downwards are very helpful, efficient a big thank you very much appreciated Reece, Ben, Jo, Nicola and the rest of the team are just fabulous with a first class service would recommend them to friends and family Mr & Mrs Virk Gravesend
5/5
GoogleCouldn’t recommend Chloe enough from the lettings team. Most friendly lady, so helpful from the start and always replies quickly with any queries. You don’t find customer service like this often, really genuine! Thanks so much Chloe 😊 …
5/5
GoogleI can't recommend RMJ enough, they have kept me informed regularly on the sale of my house, all the staff are kind and friendly with nothing too much trouble. A huge thank to everyone involved.
5/5
GoogleI’ve recently rented a house via RMJ...from the day of viewing to the key hand over was approximately 9 days,which I thought was pretty good going.... The letting manager,Chloe couldn’t have been more helpful and professional,and still is after we’ve moved in.... I would definitely recommend this company and Chloe is a credit to them.
5/5
GoogleFriendly and professional service. Excellent communication with regards to booking appointments and sales progression. Would definitely use them in the future and would definitely recommend without hesitation!
5/5
GoogleFantastic experience with Abbie and Chloe from Gravesend branch. Helpful, professional and could not do enough for us during the process. Really really grateful for their support!
5/5
GoogleHonestly the best service I could have asked for. Even when things was not going to plan they kept at it and got everything over the line. Always available and always happy to help!. On a side note they have a solicitor they can put you on to and they was so amazing and made things so much easier! If i could put more than 5 stars I would. Thank you!
4/5
GoogleThey provided us with really good customer service and we always felt in the loop. Great communication and a smooth process from Robinson Michael & Jackson's end.
5/5
GoogleWow what an amazing team. 5 stars to you all. House had an offer within the first week. Completed as soon as humanly possible. Fantastic! Highly recommend you to anyone I know. Don't go anywhere else! Thank you ALL. Wayne.
1/5
GoogleI have tried to sell my property through this company for over 19 weeks but still not sold which I can’t blame them for it, it’s the market. so I decided to take it off the market but then when I called up I spoken to the branch Partner Andy as soon as I broke the news to him he nearly attacked me through the phone was really rude was telling me he is very upset because I’m taking the business away from him I got so scared that I had to start recording the phone calls because I could not believe how you was speaking to me I am now very disappointed I will never be dealing with this gentle and again he just need is mentality.
5/5
GoogleI have been using Robinson Michael & Jackson Agents for years, they are by far the best estate agents in Gravesend, The whole staff from Andy downwards are so professional and will go the extra mile for you.
5/5
GoogleGreat Communication, really helpful and nice. Brilliant service all the way through the purchase. Thank You to the Gravesend Team! Especially to Jo and Reece for the all the help! J&S
1/5
GoogleAsked you to come and value my property to see of there was enough equity in it for me to sell, was told that the flat next door (that you aren't marketing) is worth x, so mine must be worth y? So in a very nice way, you won't value unless I am sure that I want to sell? I'll take my business elsewhere.
5/5
GoogleFrom start to finish we was kept up to date on the progress of our house sale. Very helpful and friendly team and sold within 2 weeks of going on the market.
5/5
GoogleProfessional service from Chloe and Abbie from start to completion. All enquiries dealt with swiftly and diligently . We have no reservations in recommending RMJ for any future lettings.
5/5
GoogleThe experience I had with Robinson Michael and Jackson at Gravesend, was completely stress free. Chloe-Rae Philbrick kept me posted every step of the way. I would definitely recommend using Robinson Michael and Jackson at Gravesend, ask for Chloe.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
