Trusted Agent profile
Verified
★★★★★
8,208 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on three platforms, rated 4.9 out of 5 overall.
8,001
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe found Andy and his team to be efficient, professional and knowledgeable. Where other estate agents failed to sell, RMJ delivered! They had a wide client base, and only sent viewers who were really interested in buying. Thank you for helping us find and settle in our new home.PositiveResponsiveness, Professionalism
It was our pleasure. Hope you have many happy years in your new home.
5/5
GoogleThe whole team were very efficient and we always felt that they were moving things along for us as quickly as possible. They also really assisted us in chasing our vendor's solicitor too when we experienced worrying delays. We constantly felt reassured and in a safe pair of hands. They always listened to any concerns we had and acted on them as soon as possible. We would highly recommend RMJ!PositiveResponsiveness, Professionalism
5/5
GoogleWe can highly recommend anyone buying or selling a house to use Robinson Michael and Jackson. From start to finish we received an excellent standard of service from everyone involved in the selling of Mums house. The kindness, professionalism and efficiency shown to us often went above and beyond our expectations.PositiveResponsiveness, Professionalism
5/5
GoogleAbsolutely fantastic service clearly backed up by a wealth of knowledge and experience. It has been such a pleasure talking to Ellie Wilson and I am happy to rely on her advice and action. This company has always given me the impression of being totally on top of everything, and the others I have dealt with during letting with them include Kelly, Sarah-Jane and Shannon all who have also been amazing to work with. Many thanks for providing this high-level of service!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe chose Robinson Michael & Jackson over other estate agents because they seemed give us confidence from the outset and asked us what we would expect from them during the sale. Throughout the sale we found them to be professional, helpful, informative, and courteous. We genuinely felt we developed a good working relationship with all the staff we dealt with. We would definitely recommend RMJ to anyone thinking about placing their home on the market.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have recently bought our first house through Robinson Michael & Jackson Gravesend. As buyers the process was really smooth and the team were always fast to respond whenever we had questions. Booking repeat viewings and getting access for contractors to quote was really simple. Overall we had a really positive experience.PositiveResponsiveness, Professionalism
5/5
GoogleWe had Jo as our main contact in regards to purchasing our first home and she was very helpful and got back to us with all our queries as quick as she could. We definitely sent her a lot of emails and she was very patient with us and answered all of our random questions (even the ones that we probably could have found out ourselves!). Would highly recommend Robinson Michael & Jackson for their high quality service and we are grateful for Jo and the teams assistance in us securing our property!PositiveResponsiveness, Professionalism
We are very grateful for you kind comments. We hope you are happy with your purchase and look forward to working with again when you come to sell.
5/5
GoogleRobinson & Jackson was recommended to me by my neighbour who had successfully sold her property with them. I was very impressed from the start, they came across very professional and managed to sell my property in one week. I also purchased my current property through them. During the whole process, the team worked hard to get everything done and they are always quick to answer the phone and update me with the progress of the sale unlike other Estate Agents I have experienced. I would definitely use them again.PositiveProfessionalism
5/5
GoogleGreat service as always from Robinson & Jackson - smooth purchase, friendly and helpful staff. Will always recommend.
5/5
Googlethis is the second time we have used Robinson Michael & Jacksons to buy and sell properties in the Medway area, and can not fault their dedication and helpfulness during a stressful time even when we are losing our heads and harassing them and chasing for news and updates. Many thanks to the whole team at the Walderslade office for all their assistance
5/5
GoogleVery pleased with the service they provided. Our solicitors, and the solicitors of the seller were slow at times and difficult to get hold of; the team at RM&J, Dallas, Kendall and in particular Maxine were fantastic at moving things a long, offering a helping hand when we were stuck with the next steps of our purchase (first-time buyers) and provided a more personal, comfortable and friendly experience. We will definitely be using RM&J in Walderslade Village for our next purchase in the future, and will recommend them to anyone looking for an estate agents.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thanks Graham.
3/5
GoogleRating only, no written review.
5/5
GoogleVery professional and fast service. I will certainly recommend using Robinson Michael Jackson in Strood.
1/5
GooglePhoned up on the Monday to veiw a house said they would get back to me but didn't, then phoned them on the Wednesday to view 2 houses and they said they would call back to me it's Saturday now and still heard nothing and now all 3 house are sold stc, pretty poor if you ask me
5/5
GoogleFantastic experience from the whole team at the Strood branch, especially to Katie who helped me along the way with the full process! Definitely recommend.
Sending you many thanks Duncan for your lovely review and we were pleased to assist you in your move.
4/5
GoogleA very good experience from start to finish and very knowledgeable on the area. Always kept us updated on what was happening and always there to help if there was a problem. We would highly recommend them to anyone else. A highly professional team.
5/5
GoogleShannon was quick to respond, efficient in contacting us and was warm and kind. She attended to our report with urgency.
Hi Ampaabeng. Thank you for your review, pleased we was able to assist. Thanks.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
